One of us went here when it was breakfast and got a table for our entire party. They closed after breakfast so we had to eat as much as we could before they stopped refilling the food. The food was pretty good. It included sushi, fruit, and breakfast food. There were also self serve refillable drinks. read more

BEWARE: Double Charged and Refused Resolution - We were charged twice at Havana Moon due to a clear failure in communication--and management has refused to correct it. We arrived with a reservation and asked to sit on the terrace within the same restaurant. Staff accommodated us without any mention that this would result in a full charge for the original reservation. We then paid again for the dinner we actually had. Only afterward did we discover we had been billed for both--despite receiving just one meal. This was never disclosed - and could easily have been shared by the manager that seated us. Had it been, we would have made a different decision. Charging guests under these circumstances reflects a serious lack of transparency. Even more concerning is the response: management has relied on fine-print policy rather than addressing the obvious breakdown in service. Bottom line: We paid for dinner twice--the restaurant was paid twice. That is simply not acceptable. We hope someone in leadership reviews this situation and reaches out to resolve it appropriately. read more

I loved eating at Havana Moon. This was the first place we ate at while staying at the Mayan Palace. It's wonderfully located right off the beach. We must have arrive early as there weren't a whole lot of people there and basically got a personal waitstaff experience as we were basically the only ones there. It felt very V.I.P. We ordered some drinks and our meals and as we waited it was wonderful just heading the waves crashing in as the sun began to set. There was awesome live music right in front of our table. The music at the time had a Caribbean/Jamaican vibe mixed along with the local contemporary Mexican club music. We sat there sipping our blue hawaiians, mojitos, and pina coladas as the sun slowly made it's way toward the horizon on the sea. The sky turned ever-changing wonderful shades of orange, peach, pink, chartreuse, blue, and purple. That....is when the feeling of being on vacation sunk in. The waitstaff wasn't overpowering either. I didn't feel like they were rushing us by any means and really allowed us to take in the surroundings. I had order a light meal of the plantains stuffed with black beans with a chipotle mayo dipping sauce and a side of black beans. Oh my gosh it was so good. Just perfectly fried and a mix of sweet, salty, and savory and with the mildly spicy chipotle mayo, it was really wonderful. I will also say that the drinks are big and they are certainly do not skimp on the alcohol. My friend's mom had trouble finishing her mojito as it was so big. Overall though, if I'm ever in the area again, I will DEFINITELY be going here again. It was just a wonderful experience with good friends & family that I'll never forget. read more

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We were a large group of 11 eating on the Cuban style house patio. This overlooks the beach with a special stage and dance floor set up for an evening of dance and music. I can't say enough good words about the entertainment but our reservation was at 6 pm and we didn't eat until 8:30. There is absolutely no reason for this delay. What a disappointment! The food was satisfactory but timing us everything. We had young children with us. So the adults had to eat their dinners in haste so that the children could go to bed soon. This was a bad experience. read more

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Our reservation the last of the night but food should still be up to par. The chicken was dry and tough and I'm sorry but serving mash potatoes to me instead of plantains is insulting. I may be english but i know what a plantain is. (As did the other 7 people at my table!) Not impressed . Also seared tuna should be just that and not cooked through. Oh well live and learn. Cross this place of the must go to list. @Vidanta resort don't recommend this one on your top places to eat. read more

An open-air restaurant within the Vidanta Nuevo Vallarta. Although our food was good, it want great. Also hampered by slow and inattentive service. We started with a coconut ceviche which was lacking depth of flavor - certainly in need of salt and acid or lime juice. Grilled jerk octopus entree was very tasty but more tough than it should have been. I like to linger over a nice meal as much as the next person, but the cadence in this restaurant was far too slow. The Vidanta has some nice restaurants, our experience at this one was not great. read more

This was our favorite restaurant on the resort by far. The restaurant itself has magnificent views of the beach and is beautiful around sunset. We waited for a table outside and were very pleased with the entire experience from service to food. The food overall at this resort is average so this was a pleasant surprise. I had the shrimp diablo and my husband had the burger and fries. If your going to stay at the resort this should make the list of must-try restaurants. I would recommend eating at a local spot to truly enjoy good food head out to the zona romantica (25-minute cab ride well worth it)! read more

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Each time that we check into The Grand Luxxe, we make a reservation for Havana Moon almost immediately. It is one of our favorite places to eat and drink and take in the beauty of the sunset on the ocean and beach. We always ask the concierge on our floor to book us on the porch. This restaurant is set on the beach and is like an old Cuban home. The food is very Cuban too. We simply love it. Unlike some of what we found this time with our purchased Balam Meal Packages ( I won't re-explain again how they work for anyone following my reviews, so as not to be redundant .. Just check my review for both Costa Arena and The Grand Luxxe!), Havana Moon was consistant with our last visit, in that the PURCHASED plan could be used for any app/starter;main;dessert.. as it should be , ( since they aren't cheap, btw and we paid for them out front!). We used coupons for 4 in our party of 5, so we all got to sample the plantains ; croquettes ; ceviche. For my entree, I had the Catch of the Day (wrapped in banana leaf) that had an amazing coconut sauce and rice with it. My daughter had the Ropa Vieja. My husband had the Seafood Enchiladas. My other daughter had a Grilled Octopus that was amazing and unique! All were very good; filling and the portion size were what they should be and not small as they were at some places. It was as we remembered it. For dessert we had the Cigar and Brûlée. It was a tasty meal with great meal with great service and the view was as always, out of this world, as it should be. I am giving not 5 stars though because we did come for breakfast and the service was not at good and we had a 2 for 1 via the Vidanta Card given at the presentation we took. We did not finish until 12pm and we gave the discount card then and they would not honor it. It's tricky little things like this that make customers angry and NO one needs the discounts when planning a vacation anyway, at least we don't plan a vacation thinking we will score this or that to save money.. BUT we did take HOURS to attend your sales presentation and you didn't fulfill some of your promises to us.. and that's just well... shady. We were told to return the next day and our breakfast would be comp'd. No thanks. We liked Cafe de Lago best for breakfast:) read more

Loved the location if this restaurant. It is right on the beach, nice decor and the ambiance at night was great! We tried the pork arepa, salad and pizza. I was not impressed with the pizza, did not have the charred edges and crispy crust of a wood fired pizza. For dessert we had to get the Chocolate Cigar, we were at Havana Moon after all! The dessert was good and service was excellent. read more

Exceptional food. By far the best dining experience on the property. Food, service, view, staff and cocktails were outstanding.

The food was delectable. Everything was appropriately seasoned and the hospitality was great. read more

Havana Moon - Caribbean Near Me - Nuevo Vallarta, NAY

It took us over an hour to get our food. It was not busy during this time of night. Once we did get our food it was cold. I would pass on this place. read more

Service is excellent, the view is amazing and the food is pretty good too. We had the Cuban sandwich and the jerk chicken. It was pretty good! Worth a try! read more

Havana Moon - Cuban sandwich - Caribbean Near Me - Nuevo Vallarta, NAY

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Absolutely worst restaurant on this trip. Seating was awesome on the beach but other than that they literally didn't have almost half the items on the menu. Service was slow and food was worst we had on vacation. Do not dine here! read more

Very disappointed. This is our 4th year coming here and always our favorite restaurant. Now we won't go back. Service was terrible, they ran out of bread, empanadas, and no longer serve our favorite pizza. They served half of us and the other half had to wait 5 minutes and then the items weren't what we ordered. read more

If you are staying at Vidanta in Nueva Vallarta then this is probably one of the best restaurants on the property. The food is really good, there are interesting options and the service is attentive. The cuban sandwich is amazing as is the salmon salad. Steaks are very small, but good. The only problem is the price which is why it only gets three stars. If you are staying on the resort, they hijack you simply because they figure you don't have anywhere else to go. Its tough to get off the property on foot to restaurants in town. BUT. You can walk down the beach!! read more

Expensive. Enchiladas had like no seafood. Margaritas were $25. That's insane. Go to la Laguna or Eddies instead.

Havana Moon is one of the beachside dining options for those staying at the Grand Bliss or the other resorts on the property, and while it was fine, it wasn't our favorite meal. The location is pretty unbeatable; right on the beach looking out over the Pacific, and a great place to enjoy the sunset (they're only open for dinner). They have both indoor and outdoor seating, so take your pick, and at least the night we were there they had some live music playing outside. The service was fine, if a bit more beach time than even the other restaurants in the complex, but make sure you specify that you want Bonafont bottled water or they may bring you Evian (at twice the price). The food was fine, but not as impressive as some of the other meals we had (e.g., Taco Break, Punta Arena). The Cuban sandwich had some delicious or in it, but the bread was unremarkable and the ratio of pork to ham to pickles to cheese was off so all you really tasted were pickles and cheese. If you're looking for some plainer food with a view this is your spot, but if you don't mind paying a bit of a premium and eating some seafood, I'd suggest Punta Arena instead. read more

Pros: location, beach views, and customer service Cons: The menu items are insanely overpriced for the quality of food served. The grilled chicken was edible, but the ~$20 cubano sandwich sans mustard and pickles was lackluster and left much to be desired. We walked away disappointed, hungry and with an expensive bill. read more

Disappointing, do not waste your $ here. Perhaps our most expensive yet worst dining experience in our 10 days in PV. Service was great, but the food was pretty terrible. I had the daily catch fish fillet (red snapper) with spiced coconut sauce. It arrived barely lukewarm yet the fish was HORRIBLY over cooked and came in chunks rather than a single fillet (probably broke apart as it was so terribly over cooked). And it was so damn bland. The sauce had absolutely no taste! It didn't even taste coconutty, much less "spiced"! The only value it added to the dish was some much-needed moisture for the desiccated fish. The rice and green beans were at least edible, but I didn't pay 300+ pesos for rice & beans! The croquette appetizer was good, to be fair. But I'm mad that I wasted my $ and a dinner at this restaurant when we've had way better food literally everywhere else we've tried during our time in PV. read more

My family and I walked up to this beach side restaurant for dinner in the early evening. Around 5pm for dinner. First thing the hostess wasn't very friendly and was kind of confused when we asked for a table without a reservation. The place at the time was only approximately 20% full. We eventually got seated and they brought us bread. Overall service was slow and they messed up our second drink order. I ordered their tuna steak which was a good if not a large fish portion and it was cooked right. Overall compared to the service we've received at other restaurants in the area this place offered the worst first impression to service and food experience in Mexico. read more

Initially despite empty tables we could not be seated, the young hostess was way over her head and became confused trying to explain. As we were leaving I saw the manager ( Yasir) and complained about things, he listened and quickly resolved our and some other people's problems, he did a excellent job defusing a bad situation and making our dinner a experience. Hopefully upper management realizes his experience and value to the entire resort read more

Beach front but nothing overly special about the food. Waiters were great though as well as the beachfront location.