I was prepping the laundry room for a new washing machine and noticed the water valves were leaking…read morewhen I tried to close them. Did a quick Google search and found John, who had an amazing number of five star reviews. I called, and he said he'd be here in an hour!! Friendly, professional, job well done all at a reasonable price. I have had a lot of maintenance folks in the house over the decades I've been here - John is in the top one percent. Like others have mentioned, I now have a new plumber!

Trustworthy, knowledgeable, fair pricing... and fixed everything (prior plumber could not figure…read moreout). He's amazing and I will never call another plumber from now on!!!

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

The team at Plumbwell are top notch from providing an accurate quote over the phone (I submitted a…read morephoto) to finishing the job quickly and under budget they will definitely be our go to plumber

Bob from Plumbwell was wonderful! I woke up at 4am to a leaking water heater- a geyser it seemed. I…read moredidn't even know how to turn off my water main. I tried duck taping up the pipe where the water was leaking from. I surrounded it with towels, but nothing could be done till Bob came to the rescue. I called 10 plumbing companies. I left messages at all of them (24 hours they claimed... nope!) I was on the phone with the 11th when Bob called me back and said he could arrive within the hour! He did an amazing job and replaced these leaky bendable type pipes that have been there since I bought my condo with copper ones. He soldered like a champ. He didn't just replace the one that was leaking, he did the other one too. Also- he was very circumspect. Wore a mask (we are living during the Covid 19 era) and I felt safe at the distance and precautions he took. A+ work My home is saved! Bob even recommended I use a fan to help dry up the floor, which I probably wouldn't have thought of. I was able to pay by credit card YAY, (or check if I wanted) because who has cash in an emergency lol.

Keith and his team came again today on short notice to fix a leaky tub. Exceptional work and price…read more Beyond honest trustworthy and reliable.

Been living in the same house for the past 45 years and Keith was our plumber when we had or first…read moreproblem. Still our go to plumber after all these years. Hot water tank started leaking recently. Keith's crew had a new one in the next day. They were polite, clean and above all extremely competent. I highly recommend this business.

No stars is their rating.... They create a problem......then…read morewant you to pay to fix it The plumber is a terrible guy....what an attitude Then I have the owner call and cracking jokes.......NOTHING IS FUNNY He then tells me after me hanging up on him .......he's coming over to talk to me man to man FYI - the tough guy , never showed up

I do not recommend this company! I called for a quote to unclog my sewerage line. I was quoted $700…read moreso instead I had to give him $100 to get off my property. What a joke. I found another plumber to do the job for $300. Thanks for nothing!

These guys were great they showed up on time and were very helpful and knowledgeable about what…read morethey were doing. They did a camera inspection of the sewer line which turned out was partially blocked so then they quickly ran a snake through a couple of tomes and then did a second inspection after the line was cleared. My only complaint was they were not very forthcoming about telling me the additional cost to snake the sewer line which ended up being double what I had originally planned for the camera inspection. To be fair I should've asked but still if you're expecting something to be $395 and then you get an invoice for $885 that's not cool - see attached In case you need to do some price comparison's

We called because our sewer was squirting water in the access pit. They were at our house in half…read morean hour. The sewer was snaked and the problem was solved in less an hour. We paid by credit card and they were gone. It wasn't cheep, but for the speed of service, we couldn't fault it. It was worth the money, especially on a cold winter's day.

Richard was extremely efficient and accurate with his assessment of my issue…read more Price is very reasonable. Good guy and easy to deal with.

Richard is great. He came with his camara and assessed my cottage 100' behind the Main House. He…read moreimmediately knew the problem informed me what it was, why it was happening, how he could resolve the problem and what I should do to permanently fix it. He did the job for the price he quoted on the phone. He even gave a written guarantee that if it need another clean out it was no charge. This is the only person anyone with a drain issue should call. His equipment is top notch he has all the latest machines to do it correctly. Thank You Richard for being a hard working honest company.