I have been a customer for some time now. On this visit I brought in my son's car for some much…read moreneeded maintenance. Ez called to let me know that they found a worn part while working through the repair and I authorized that addition to the fix. I was contacted promptly when it was completed. We were unable to pick it up until Monday morning, which was not a problem. My son and I popped in and I was walked through all that was repaired. I appreciate there is no upsell, just what is needed. My son commented that his car is driving so much more smoothly now and the sounds he had been experiencing are now gone. Highly recommend!

Got an oil change here because I didn't feel like going to a dealership like I normally do. I…read morediscovered Quality Auto Service on Yelp, noticed the high ratings, then called to make an appointment. Communication is a bit abrasive and sometimes sarcastic, but most importantly they DO provide quality service and seem honest, based on my limited experience and other reviews. It was fun sitting in the waiting area and watching all the regulars come through. Would consider coming back for more serious car issues, which hopefully never happens!

I just moved to town and was having a hard time finding a good mechanic until I went to Christian…read moreBrothers Auto! I've been there a few times with car concerns and still have yet to be charged. Their honestly is unbeatable which is why I'll use them when something actually is wrong, knowing I can trust their pricing and services. Thanks for the free air in my tires :)

Replaced engine and transmission mounts. However, when I test drove it afterwards, the steering…read morewheel was vibrating, the engine sounded rough, touching the accelerator sounded rough and occasionally the dashboard vibrated. The manager test drove the car and admitted his hands were going numb. They also admitted that 2 of the engine mounts didn't look good out of the box... Why did you use defective parts? This caused inconveniences of going back for warranty repair. Now so far the engine sounds normal and the steering wheel isn't vibrating. As for the price, it seemed fair but the mechanic shouldn't have neglected the first parts being defective here. Im hesitant to use this service again.

Amazing! Fixed my car after Take 5 in Arvada caused a bunch of damage. Really knew what they were…read moredoing and very kind and friendly. Chairs in the waiting room are super comfortable too.

After reading the reviews for this automotive repair shop, my husband decided to bring his F150 for…read morediagnosis and repair. The truck was leaking, and the shifting was very hard . After picking up the vehicle and paying under $4000 and the warranty company also paid their portion under $900. The truck drove worse and continued to leak. My husband contacted Troy and we were to bring the truck back and he would have it repaired. I have several emails with conversations to support this issue. The warranty company contacted Troy and requested more information and photos, a week later he provided it to them. After receiving the information from Troy, photos etc, the warranty company decided to send out their own inspectors to check this vehicle and found huge inconsistencies. I will add that the timeline from Troy was off by a week. I have the proof for that as well. I picked up the truck. It did not drive well at all. I'm lucky I got it home which I live very close. I sent several emails requesting a refund as well as my meeting with Troy so that I could get it repaired elsewhere. I never received a response until a phone call from the general manager Austin. He was extremely angry and the conversation didn't go well I felt very intimidated. I attempted to get help through other resources and had other mechanics and lawyers view the statements and they did find that the statements were ridiculous for labor, etc. I finally had enough and called Austin and told him I don't want to fight anymore and if you feel that this company did the right thing then they live with that, no legal action as I wanted to which would allow them to speak with Tom Martino but they declined, they had the opportunity to share their side. I most recently received a voicemail from Austin and returned his call, he told me they would be happy to see me in small claims court, granted this is after I told him I'm finished fighting with him. I emailed and requested their attorneys information and have not received it as of today. He had the nerve to ask if I had the truck repaired, I found that very sarcastic. It doesn't matter that my husband is in the Middle East deployed through next year or that there is a government shut down or that I'm not a mechanic. I was trying to get them to do the right thing and they did not. I am not looking for pity. I am looking for justice and I did not get it. I do not recommend Lake Arbor Automotive to anyone. I'm sure people may have had better experiences with this company however I did not. Be cautious with this company.

Didn't end up using him for the repair I needed done. But he was very transparent, and had great…read morecommunication skills. Would definitely use him if needed! Prioritizes his clients definitely!

Matt fixed my door locks on my 2017 4Runner. I got a quote from the dealership at 850.00 dollars…read more Matt was able to get parts way cheaper than the dealership's price and install for a flat rate of 250.00 dollars including the parts. This guy is a quality mechanic and super helpful. I will be a return customer in the future. Thanks again Grays Mechanic.

Awesome place, we've been going for years for our Honda Pilot with great experience on everything…read morefrom oil changes to electrical stuff. Good value for your dollar and I can promise you that the owners truly care about their customers. Brian & Alyssa have gone above and beyond to help us out.

Another update :( I've been going to Bending Wrenches for oil changes for the past couple of years…read moreand recently found out that tire rotation isn't included as part of their standard service. It costs an additional $10 and has to be requested separately - something I was never told during my visits. All other shops I've used include tire rotation automatically with oil changes, so this came as a surprise, especially after another tire shop pointed out uneven wear on my tires. I will now have to pay $300 to replace 2 tires early as their wear was halved due to this. Better communication from the staff would have prevented that issue. This isn't the first time I've had a problem here, but it's the one that made me decide to take my business elsewhere. I'd recommend that anyone using this shop ask up front exactly what's included in their service.

Pros: good location, easy parking, 1 of 2 gentlemen at the front desk was very helpful. Prices were…read morenot outrageous. Cons: WiFi info not displayed, Second Gentleman was not the friendliest, coffee station looked unsanitary and not very inviting. Had to wait a couple of hours for a routine oil change.

We found Arvada Square when we moved here 8 years ago and haven't looked back. Grady is the best!…read moreWe are able to get our cars in for repairs and servicing without delay and they are able to take care of most of our needs. Rates are reasonable and service is prompt and explanations are readily provided. Super convenient for us as we live within walking distance too. Arvada Square has become our family auto shop with our two daughters also taking their cars there.

Had a great experience with this mechanic. I was working on my 2007 Tahoe trying to diagnose a…read moretransmission issue and got stuck when the pan wouldn't come off due to clearance problems. He came out, took his time, and really worked through it instead of rushing. You can tell he actually cares about doing things the right way. He got everything apart, helped swap out the solenoids, filter, and put everything back together clean. Even though we ended up confirming it's likely a deeper internal issue (3-4 clutch pack), I really appreciated his honesty and thoroughness instead of just throwing parts at it. His pricing was more than fair, especially considering how much time he spent on it. Hard to find someone that detailed and patient these days. Definitely recommend if you need a solid, knowledgeable mechanic who won't cut corners. I will be using him for ANY future needs.

FINALLY found a trustworthy mechanic! Phil is great! He's very affordable, professional & above…read moreall, HONEST. 3 qualities very hard to find. Not only did he change my brake pads cheaper than the other guys but he also offered to top off my fluids. I'll be using Phil from now on & referring him to everyone. Thanks bro! Keep up the great work.