On the one hand you have experts available for those of us with eye issues and on the other hand…read moreyou will wait for at least an hour past your appointment time to see the doctor. They play this trick where they bring you in the room and the MA, does a preliminary but you then wait for at least an hour. Oldest trick in the book. On paper it looks like they are on time but its disingenuous at the very least, and yes they are revenue driven or oriented so if your ducks arent in a row they will not see you. So bottom line for those with serious eye issues and need to be seen and dont mind waiting long periods of time then go for it. For folks who just need regular care, you will be better served in a private practice that actually can run on time. For the those of us with serious conditions and need constant care, bring a book or a laptop, and accept your fate. They are experts. Lets not forget they are the best in the business but could improve on running their schedule.

Everyone that helped me at my visit was very nice and understanding. The nurse and doctor that I…read moresaw were very thorough with their exams. I would definitely go back to this office again!

Love love love Lexington Eye Associates - Lexington office. If you have a small child, this is…read morewhere you want to come. The Lexington office, specifically Emily for a ophthalmic technician, is where it's at. We went to a different location first and the technician had an awful time getting the eye drops in my kids' eyes and they were honestly traumatized by it (so was I!!). Emily in the Lexington office is AMAZING with children. She is so kind and caring and gets the kids to do all of the tests and they are psyched about it. From the magic glasses (3D test) to the pirate test (eye charts) to the dreaded eye drops... she is a star. Her method of having the child lie back with closed eyes, put in drops, and then blink, works EVERY time. We first met her when my daughters were 4 or 5 and they still ask if we're going to "the right" eye doctor when we have an appointment. She also keeps her patients updated, moving, and to get to the doctor on time. The doctors are all good across the board and across offices, but it's the technician who makes or breaks the appointment. Thank you Ms. Emily! You are the BEST!

The Dr. seemed good, all other aspects were awful. Billing was never right, every single time i…read moremade an appointment it was changed or they made me an appointment with the wrong Dr (i've had at least 4 canceled appointments for just 2 yearly check ups). Once they made me come back a second time because they failed to book my contact lens review. I've decided to go elsewhere. Customer service there is terrible.

This place is awesome! Very friendly and helped me when I needed a quick appointment for my…read moredaughter after missing her scheduled appointment somewhere else by mistake! They fit me in the next day so I wouldn't have to wait another 3 months for another appointment! Also got my sons glasses here and they were perfect! Will continue to do business with them and highly recommend this place for your eye needs!

I can SEE why they are the best ! Best experience I've had…read morewith Eye glass store . Fast friendly service , great hours great selection. Got it right the first time. Glad to do business with Bedford Vision Center .

This review is so long overdue! I have been a patient of Dr. Shriber for at least 15 years. Most…read morerelationships don't even last that long, but the Doc and I have a good thing going, and I'm in it for the long haul. His office is very clean and has the latest diagnostic equipment. His secretary, Sasha, is super friendly, and Dr. Shriber is by far one of the kindest, most patient doctors you will ever meet. I'm not saying that I'm fussy, but when it comes to him asking me, "Which is better, 1 or 2? How about now, 1 or 2?". My response is always, "Can you do it again, Doc?" I don't know why. It's as if my eyes are always playing tricks on me. But his patience goes beyond the examinations. I swear it knows no bounds. I work on airplanes and once you hit 30,000 feet, these planes will suck all the moisture out of your body. And that extends to your eyes making your contact lenses uncomfortable to wear. Why not wear glasses then? I'm too vain. Anyway, there are contact lenses out there that advertise they are perfect for dry eyes. Over the years, I find them to be outright lies. So a couple of years ago, Dr. Shriber had me try a different pair every couple of weeks until I felt the contacts held enough moisture for my long haul flights. I remember saying to him, "Really? Aren't you going to get sick of seeing me?" No, he just wanted me to be happy with them. I went back 4 times before I finally placed my order. My last visit was a couple of weeks ago. 15 years later, I still LOVE going to this man. He is knowledgeable, generous, funny, and he also takes most insurance (if not all). Tons of street parking and a cheap public lot in the back ($ .50 an hour). If you need glasses, his office is connected to Gordon Optical which is run by his brother. So the next time you need an eye exam, look no further!! I give Dr. Yale Shriber a 10-Star review!

My husband, daughter and myself are all patients of Gordon Eye Associates, however after recently…read morefinding out about their discriminatory policies for people who do not have the Covid vaccine, we will NEVER give them our business again. We will also make sure to let all our friends and family we highly recommended them to are aware - do better Gordon Eye Associates!!

Everything is about waiting. Two months to get first available appointment. On day of appointment,…read morelong waiting time - Waited 20 minutes just to check in. There were at least 15 people ahead of me in line when we arrived. Finally checked in and an hour after our appointment time, we are still waiting in the waiting room to be called.

Dr. Elliot, who is the Director of Ophthalmology for BCH, has now completed eye surgery on both of…read morethe eyes of my almost two year old. Each procedure turned out beautifully and I could not be happier with the outcomes. The entire staff that we dealt with (both times) were for the most part all extremely nice and accommodating. The only few who were not were the actual ladies behind the check-in desk. There is a "no food or drink" policy in the waiting room (which is understandable) and they have zero problem yelling at you for breaking their rule. However not even two seconds later from telling us about our (closed) bottle, they are behind the desk drinking and eating. How about practicing what they preach? Location wise, each time it's pretty much been a breeze coming in and out of the hospital. There's a little cafe right outside the waiting room for hungry parents and caregivers which is a really nice touch. I would definitely recommend Dr. Elliot to any and all parents who's child ever may need an eye surgery. She's out of Boston Children's Hospital in Waltham, but will travel to satellite locations.

Outstanding customer service and eye exam. My 2nd time here…read moreand both experiences were excellent.

Initial greeting was good- everyone seemed very polite. One comment not appreciated was the…read morereceptionist that did the initial tests commented on my vision stating "mans is blind, blind"...WHICH IS CERTAINLY NOT APPRECIATED and inappropriate because there were several rebuttals that could have been made.... Otherwise all other team members were great!

Fast, easy and good price, what more do you want. Excellent service and a really good selection. I…read morehave a few pairs from them.

I had the pleasure of working with *Lexie* at the Warby Parker Burlington store, and I can't speak…read morehighly enough about her. She's incredibly knowledgeable, experienced, and genuinely patient, taking the time to walk us through the differences in frames and lenses with clarity and care. I had been struggling with a pair of glasses I purchased last year that gave me distorted vision. After speaking with three different representatives who insisted the lenses matched my prescription and that I simply needed to "adjust," I nearly gave up and tossed them. Then I met Lexie. She encouraged me to bring the glasses in. Within five minutes, she discovered the frame was slightly curved--and just like that, she fixed the issue. The moment I put them on, everything looked right again. The difference was instant and incredible. Lexie didn't just resolve a technical problem--she restored my trust. She made us feel taken care of, and it's because of her we ended up purchasing four pairs. Warby Parker is lucky to have someone like Lexie. Her care, expertise, and attention to detail truly set her apart.

I had Dr. Weng and cannot speak on the other providers, but she was very pleasant! I got a bill in…read morethe mail for my copay and called to pay it, left a voicemail and they returned the call within a few minutes!

Dr.Haroot and his staff are disrespectful and unprofessional. I have been a client of Burlington…read moreoptometry for 10 years. I ran late for a 230 appointment where they told me I had a 15 min grace. I arrived 2 minutes after the grace and they saId I would have to reschedule. I asked if I could wait and see if there were any no shows and if I could take there place, they said yes. Finally 90 min later the 4 o'clock no showed and Haroot still denied me! They watched me piss 90 min away in their waiting room knowing full well they weren't going to see me! Disrespectful and unprofessional as Haroot played on his phone for 20 minutes while he could have been seeing me out of courtesy. I'm disgusted with the staff and doctors behavior and would not recommend anyone coming to this location.