Dimitri was knowledgeable, friendly, fast and reasonably priced. He offered some ideas for our…read morestarlink cable install and did a superb job getting us set up!

Dmyitri did a great job installing our Starlink. Nice clean installation inside and out. We would…read morerecommend his services.

Yesterday my local access account with Rainier Connect went down; all I got was a 404 page with a…read moredog on it. I called Rainier Connect and after a couple of minutes talking with a technician he said since my wireless company was Century Link he couldn't help me and to call another number. I simply thought it was another department within Rainier Connect; wrong. It turned out to be Whisler Communications. Shane answered the phone and after I explained my problem; even though I am not a customer, he took over my computer and fixed the problem. Shane was professional, courteous, friendly, and in 10 minutes I was back up and running. I live in Scottsdale, AZ and will probably never use his company, but I would highly recommend his services to anybody who lives in his operating area. He picked up the phone, no transfers to somebody else and solved my issue. Thank you Shane for a job well done. Bob gooding@localaccess.com

From the owner: Whisler Communications is a family owned and operated business located in the Mottman Industrial…read morePark in Olympia, Washington. We have been a wireless leader in Southwest Washington since 1959 providing sales and services of wireless communication systems. We currently provide a range of products and services from simplex 2 way radio, to large scale trunked systems, and now a partnership with Air Access Inc. providing wireless broadband internet to areas unable to access highspeed ground lines. Authorized Kenwood dealer.

The store is fine. Comcast as a business is very broken. I echo all of the negative reviews below…read more I just switched to TMobile internet and I'm now paying way less for the same service. Another option is Mint Mobile which now offers internet service.

I walked into this store today, July 22nd. 2026 between 3:30 and 4:00. They asked if I wanted to…read morespeak to a representative, I said yes, but that I need help, not a salesperson. The guy at the front desk said "We are 100% sales here. I asked who I could talk to about an issue. He didn't seem to have an answer so I said "Management?" He concurred. If you want to buy something. a good location. If you want real help, no chance.

Be aware, these Verizon Stores in Olympia and Lacey are NOT Verizon Stores, they are owned by…read moreVICTRA, a company out of N Carolina that ACTS like a Verizon Store. They aren't Verizon stores and worse yet the free phone deals you are offered from Verizon are NOT honored by this company. My wife and I got screwed by Victra because they act like you are getting the deal from Verizon but get the REAL bill 30 days later!!!. DO NOT go to these stores because they lie to you!!! It's too bad that Verizon used to be a great company, but NOT anymore! AT&T has a great deal right now to get rid of this crappy company

Wish I could give negative stars, worst Verizon store in Olympia. and it's a corporate store…read more after 3 failed visits over 2 weeks, and no solutions, I went to the TCC authorized Verizon retailer in Olympia (a few miles away), and Taylor M had it figured out in 15 minutes, transferred everything and had me on the road in an hour or so. Expert customer service that a Verizon corporate store needs to figure out how to emulate.

Iverson was awesome! He was incredibly helpful, knowledgeable, and professional. He made the whole…read moreexperience easy and took the time to make sure everything was taken care of. Definitely appreciate the great customer service!

Was in this store for 2 hours (had to leave because no restroom). Was simply trying to add a person…read moreto manage my account but couldn't. Also couldn't close the account or open an account. at one point 3 people were trying to figure out how to do this but I had to leave after 2 hours. also tried to start a new account instead of just adding another person to the existing g one. This was also too difficult. Somehow the corporate help phone line was even more incompetent. Predatory business practices. Monopolies really sticking it to the consumer here. Beware.​

This is probably the worse I've ever experienced in regards of costumer service!!!! They are not…read moreeven familiar with their own procedures, we had a very bad experience while moving and their services and like I said: worse phone costumer service ever!!!!!

Do not use Direct TV. Their customer service is horrible. The price is always different every…read moremonth. You get passed around on the phone they hope you give up.

I have been using Lightcurve for years. When I wanted to move my modem, I set up a service call…read more When the technician showed up in his Lightcurve truck the day of our appointment, we were pleasantly surprised on his efficent and tidy work. ​His name was Allen/Alan/Allan.... unsure of the spelling. I have suggested Lightcurve to multiple people in the South Sound due to the fast service and follow through of the technician.

I had the service installed on a Thursday and the tech departed after checking to make sure…read moreeverything had switched over. He made a comment about taking our phones off WiFi to save bandwidth which I thought was a little odd since our former company was able to handle all connections with ease. As we started to use the system it started dropping the internet at random times and when it was connected it would take forever to load a chosen website. I called on Friday morning to find out what the problem might be and discussed the issues with a lady who created a "trouble ticket" and told me someone would be in contact. After waitng all day with no call and no one showing up I fought the problems but no matter what I did the system continued to act up so I disconnected their equipment and reinstalled my old system that thankfully was still active. Later I found a message on my phone from someone telling me to try shutting off the power to the modem and turning it back on to see if that helped. Since I had tried that several times I just ignored the message but I would think tech support might have at least sent someone instead of just calling and leaving a message.

Absolutely worthless! Do not get as you still won't have internet... They will put you on hold for…read moreso long because every customer wants to know what happened to the internet.

I've been getting 600+ spam and junk from the email. I called them up spent an hour on the phone…read moreand there's nothing they can do about it. Please do not sign up for them at all.

This is one of two locations in the Olympia area to go to when they have the T-Mobile Tuesday…read moregiveaways because they're a company owned store that will have the merch, whereas the Authorized sellers won't. Came here the other day with my elderly friend who didn't know how to set up his voicemail. An employee got him set up and we were out the door in seven minutes. While I was waiting for him, I had two employees check in on me to make sure I was being served. That's excellent customer service!

tmobile in general sucks if you try to call you will just have lines added to your account because…read morethat's how they the agents get paid. Every time you call they add lines. every call is 2 hours long with no help just a higher bill. you won't get free Netflix because they cut it off and promotion codes don't work over and over again. its expensive and a scam with bad coverage. Just try getting any help you'll regret ever going with this company.