Yesterday my local access account with Rainier Connect went down; all I got was a 404 page with a…read moredog on it. I called Rainier Connect and after a couple of minutes talking with a technician he said since my wireless company was Century Link he couldn't help me and to call another number. I simply thought it was another department within Rainier Connect; wrong. It turned out to be Whisler Communications. Shane answered the phone and after I explained my problem; even though I am not a customer, he took over my computer and fixed the problem. Shane was professional, courteous, friendly, and in 10 minutes I was back up and running. I live in Scottsdale, AZ and will probably never use his company, but I would highly recommend his services to anybody who lives in his operating area. He picked up the phone, no transfers to somebody else and solved my issue. Thank you Shane for a job well done. Bob gooding@localaccess.com

From the owner: Whisler Communications is a family owned and operated business located in the Mottman Industrial…read morePark in Olympia, Washington. We have been a wireless leader in Southwest Washington since 1959 providing sales and services of wireless communication systems. We currently provide a range of products and services from simplex 2 way radio, to large scale trunked systems, and now a partnership with Air Access Inc. providing wireless broadband internet to areas unable to access highspeed ground lines. Authorized Kenwood dealer.

Note: This review is *not* about Comcast's business model, charges & fees, or other corporate level…read moreconsiderations that have drawn fire and resulted in one star reviews from other reviewers. I guess I'll be the exception and give this Xfinity store a good review for the service received when we stopped in to add a couple services to a basic account. We dropped in sort of mid-day on a weekday and had a minimal 10'ish minute wait before being called on. Very special kudos to Dave, the customer service rep who took care of us. His service is what this review is really about. He was well informed on the Comcast products, including a rather obscure one we were adding, & fluid in navigating their order system. He was genuinely friendly, engaging, and fun. His personality kept the process of taking care of business light and easy. His service was solid 5 star level!! He was super comprehensive & clear informing us what our added service should look like at home. He gave us the needed boxes & cables to install, since we wanted to avoid a technician visit fee. The install was pretty simple & straightforward for an old I.T. guy like me. One demerit for Xfinity back end glitch, that's not this store's fault, that fubarred the service after equipment hookup. Eva at Xfinity customer service call center was patient & proficient at eventually clearing the issue remotely in about half an hour on the phone. She too was friendly, courteous, and proficient.

The store is fine. Comcast as a business is very broken. I echo all of the negative reviews below…read more I just switched to TMobile internet and I'm now paying way less for the same service. Another option is Mint Mobile which now offers internet service.

We really liked this store. Alanna was amazing! She spent a LONG time with us to make sure we got…read moreeverything we wanted and wasn't in a hurry to move us on. She made everything easy and crystal clear. She even had us bring our old smartphones in and we got $300 dollars EACH for our OLD smartphones just for signing up! We are sitting at home with new iPads and iPhones 6s and couldn't be happier. Yes you pay more for Verizon, however their service is excellent. Alanna even provided her cell phone number for any issues or concerns. I couldn't be happier!

Wish I could give negative stars, worst Verizon store in Olympia. and it's a corporate store…read more after 3 failed visits over 2 weeks, and no solutions, I went to the TCC authorized Verizon retailer in Olympia (a few miles away), and Taylor M had it figured out in 15 minutes, transferred everything and had me on the road in an hour or so. Expert customer service that a Verizon corporate store needs to figure out how to emulate.

Went in today to get help as to why I was not getting internet while on the road. Thankful for…read moreBrandon Collins as after being there 30 plus minutes he was able to get it working!! I am so grateful to help for his expertise all around pleasant attitude and a determination to get it working for me again!! Thank you and big shout out to Brandon boss!! He was great!!

They neglect to acknowledge your presence, ignore your trying to ask a question, and continue to…read morepretend to work on something in the back. Been here twice, never again.

This is probably the worse I've ever experienced in regards of costumer service!!!! They are not…read moreeven familiar with their own procedures, we had a very bad experience while moving and their services and like I said: worse phone costumer service ever!!!!!

Do not use Direct TV. Their customer service is horrible. The price is always different every…read moremonth. You get passed around on the phone they hope you give up.

I recently made the switch from DSL to fibre optics with Lightcurve. The whole process was…read moreeffortless and less expensive than my DSL while receiving the friendliest customer service from the team beginning with Tobe who came to our door, explained the process and signed us on for the install. Installers Dylan and Matt were efficient and even came back after install to help with connecting my 2015 laptop to the new fibre optics. Today a Lightcurve representative called me to make sure I was happy. They advertise excellent customer service which is absolutely true.

Good value for Quality service! I switched from spectrum…read moreand the experience has been flawless. The installation and he was super friendly and helpful! has been great! They even gave me a discounts on my first bill that I had a credit! So happy that I switched and of you're considering it, you should absolutely do it. You won't regret it.

Absolutely worthless! Do not get as you still won't have internet... They will put you on hold for…read moreso long because every customer wants to know what happened to the internet.

I've been getting 600+ spam and junk from the email. I called them up spent an hour on the phone…read moreand there's nothing they can do about it. Please do not sign up for them at all.