My water heater decided to die on me. I tried to repair myself but had a hard time finding the…read morepiece I needed. After speaking with several Plumbing businesses I called the "Water Heater Man" and spoke with Bob. Bob was very helpful and knew everything about my old waterheater. He mentioned that what I needed was going to hard to find, but instead of trying to just sell me a new water heater, he gave me the number to the Manufacturer so that I could find the piece I needed to repair myself. After finding out that my particular thermocouple was no longer made(my H2Oheater was 17yrs old). I called Bob back the next day to inquire about a new H2Oheater. He remember me, immediately put me on that day's work schedule and Pat was at my home installing my new H2Oheater before dinner. By the way, Patrick was an excellent installer. He not only ran around the Phoenix area to find the H2Oheater I wanted, he had it installed, running and cleaned up before we sat for our dinner meal(4:30). He also was very informative, answering my questions and explaining the operations of my new waterheater. Professional all the way!!! Thanks Bob and Pat. Roger Gabbart

About a year and 4 months ago, Water Heater Man replaced my existing tankless water heater with a…read morenew one. At the time of replacement, the technicians were great and the plumbing was great. However with the recent rains, water has been entering the vent cap and trickling down into the water heater. This caused an error of E127 on my Revian unit. Also, there is an elbow piece in the venting system where water is leaking through the cleanout nut. I had Water Heater Man come out to fic the error code and leak, After the technician spent 2 hours on the phone on hold with the manufacturer, they somehow got the unit working, but the manufacturer recommended finding the source of why so much water got into the vent and to replace the air compressor. For all this I was charged $430 since it was over the year warranty. A second technician came out to replace the air compressor and fix the leak in the elbow and find the source of water entering the vent. So much to say, the incorrect vent cap was installed and there is still a leak in the vent elbow clean out. The technician told me at the time I would receive a call from the GM to replace the cap. It has been over 3 weeks and still no call. I recently called to check on it and since I could recall the name of the GM handling my case, I was told they would have to research and give me a call back. I am still waiting for a call back. If this is how they treat existing customers on not following up, then this is poor customer service. I fear I will have to source another company and pay another expensive price tag to get the venting all replaced from an error in the original installation.

It was such a nice experience . The workers Geovanie was so pleasant. He was like a friend…read morestopping by for a chat. Was so happy with him. THANK YOU FOR A GREAT EXPIERIENCE.

The best Service ever and they are so friendly and a good customer service too the best company…read moreever we appreciated the work

On four occasions I employed Impact and each one exceeded my expectations…read more First...I asked him to check out the gate valve off my water main which had become incompetent over time. I asked him to replace it with a ball valve. I was impressed. He was exceptionally polite, timely and professional. The job was done right the first time. Next, knowing how dependable he was, I asked him to rescue me from an embarrassing bathroom remodel that stalemated because the original valve in our 20-year-old home was incompatible with the new faucet set I bought. I did not do adequate homework to ensure it would all work out correctly before putting up the cement backer board, but Carlos save the day and thanks to his patience and plumbing savvy, he made me look like a hero in my wife's eyes once she saw the ultimate product. Recently in our new home he installed a water softener and later an RO system, and to no surprise, he did it well. Although not related to his plumbing expertise, I should mention his son assisted in this latest install. The young man is a fine gentleman, respectful in every way just like his dad. Any father who raises a son like this is all right by me. Quality and integrity. They are the bottom-line qualities I look for in a superb tradesman like Carlos. And his prices are fair. I don't shop anymore for a plumber - I will call Impact Plumbing again without hesitation when I need one. He has earned my trust over the past few years and I feel fortunate to have found him. If you are in the market for a good plumber in the Glendale (Arrowhead) or Peoria (Trilogy) areas, give Carlos Valenzuela a call Bob Wilson 623 986 9102

Impact Plumbing was recommended by our flooring contractor. They were very responsive and quotes…read morewere considerably less than 2 others I called ( that would do quotes by phone, some won't) Carlos gave us suggestions for our issues but with no pressure. We opted for the recirculation pump and are thrilled with the results. He was on-time, informed us of what he was doing, cleaned up after himself and was very pleasant. We would highly recommend him to friends & family!!

I would highly recommend City Plumbing. Bob is dependable and trustworthy. Prices are fair and…read morework well done!

I have used City plumbing for years. from help in a remodel to bad faucet…read more One of the benefits to finding and using a good person who works on something....landscape, garage, appliances , car detailers, whatever Is they know your past problems and it helps them diagnose new issues. and in AZ there are always new issues I recommend City Plumbing

Called them last month for a qoute and they were prompt and polite on the fun. But that was the end…read moreof anything good. Received an estimate for a tankless water heater and they were much higher priced than the other two estimates I received from two other companies here on yelp. Then when I looked at there qoute it was also even a cheaper brand unit. I also asked if the technician himself was a licensed plumber and in fact was Not. Only the company was. I'm told that's totally legal here in phoenix. But I feel much more comfortable having an actual licensed plumber working on my water lines and gas lines. I hired the other company on here that sent an actual licensed plumber and they installed a better brand higher end unit

Great company! Javi and Corbin were very professional and explained everything. Javi fixed a…read moreshower spout, sink faucet and a washer/dryer box completed. Jess at the office kept me informed on when they would arrive. Thank you!

I had a wonderful experience with Ryan west coast plumbing and air…read more communication was perfect, worked fast and left his area clean plus 10 feet around my sink. We talked most of the time he was in my home and I found him very likable. I don't want any thing to break again but when it does..... I will have him back.

Came home to a main line water leak. Called and they were out at my house within an hour. The…read moretechnician, Brant did an awesome job. Located the leak and repaired it. Decent pricing. Friendly. Highly recommend.

This plumber is awesome; triple A service, no question…read more When I called Simon's plumbing, it was Simon that answered. When the plumber showed up about 40 minutes later, it was Simon at my front door. Late Friday afternoon, my hot water heater suddenly started leaking water all over the floor, and in no small amount. Simon lives down the street from me, right along the route I walk my dogs every day. My wife had written down the number at some point so I thought I'd give his service a try. I called; Simon answered. He was on the job at a customer's house and couldn't come right away. My thought was, if my house is actively flooding, you should come right away and go back to finish installing somebody's new rain shower. Simon explained that he would walk me through a few simple steps that would stop the flooding, which would only take a few minutes time (which is a tiny fraction of how long it would have taken him to get to my house if he were to drop what he was doing and immediately rush over). As promised, Simon provided instruction and I was able to get the flooding to stop in just a few minutes. About forty minutes later, Simon arrived at my home and set up a hose to drain the tank. He recommended that I purchase a new water heater from a supply store that he uses rather than going to a big box store in order to get a better unit, and a lower price. The supply store had closed by that time. On Saturday morning, Simon went and picked up the new unit that we had discussed. We coordinated schedules by phone, and my new hot water heater was installed and working before noon. The price I paid for the water heater was in fact better than I could have gotten from the usual suspects (The Home Depot, appliance stores, et cetera). The cost of his services was roughly comparable to what I would have paid any other plumber. Simon however, is professional, personable and perfectly competent the whole way through. He went above and beyond throughout the service; respectfully addressed me and my wife, made sure all our questions were answered and was not 'put off' by having to spend more of his Friday evening explaining everything we did not understand, did not leave little messes around where he worked and all around respected our home in addition to us. All of that is on top of him A) stopping the flooding within five minutes of my first calling him B) arriving at my home only forty minutes later (on a Friday night no less) and C) completing the removal of the old unit, installing the new unit, and completing setup about 18 hours from first contact. Plus he hooked me up with a better unit (which also has a larger tank) for a little less than I would have paid for a unit similar to the one that failed and was replaced. This review got long. One of my biggest fears is my home being flooded. I cannot express how much stress and hassle was avoided because I chose Simon's Plumbing. I highly recommend the gentleman for any and all of your plumbing needs.

Simon is wonderful! Family owned business. Great professional plumber! No upselling. Kind and…read morepunctual. Fairly priced, always available. Great plumber!

Travis and Sons, represented on our service call by their plumber named Corey, analyzed a major…read moreproblem with our shutoff valve and fixed it within the same day as it was reported!! Amazingly fast response that solved a significant water flow problem to the whole system. Corey was extremely polite, knowledgable and did a great job in explaining what was happening to the component on the shutoff valve that was causing the failure. He replaced the part, checked out the entire system and restored service all within 45 minutes. Really competent folks, who are very familiar with Fountain Hills high pressure main water supply, and know their way around all the plumbing systems in the home. Would recommend them anytime. Paul

While we were away on vacation our new kitchen faucet became loose. Called Travis & Sons, not…read morerealizing that the original owner, Bob Travis had sold the company. They charged me $ 325 to screw the faucet back on. My friend, who was watching our dog, said it took all of 10 minutes. Outrageous!!