Called to sell my 2019 VW Jetta. The person that answered the phone was apparently in a rush. They…read moresaid submit a review and they would get back to me. Heard nothing, called left two messages. Never heard back. Went to Toyota, sealed the deal for $12k. Toyota sold it a few days later.

Have consigned or sold cars to McCarthys for many years. Honest offers to purchase outright and…read morealso a great consignment program. Dealing with Chris is always easy. He is extremely knowledgeable.

We've bought our last four cars from Landis Auto Sales in San Luis Obispo - all Hondas - and we'll…read moreprobably buy our next one there too! Working with Scott Landis, the owner, is always a pleasure. He's honest, straightforward, and makes the whole process easy and stress-free. Our most recent purchase was a 2020 Honda Fit with only 10,000 miles - and we absolutely love it. It's surprisingly roomy, perfect for trips to the nursery or hauling musical instruments and gear to our gigs. Plus, the gas mileage is amazing - 41 mpg on the highway and high 30s in town. Great things really do come in small packages! Whenever any issue has come up, Scott has taken care of it immediately and without hassle. It's rare to find a car dealer you can truly trust, and Scott is one of them. Highly recommend!

I bought a super low mileage 2013 Tacoma from Scott with a rebuilt title. He was patient while I…read moredid my due diligence and research into the vehicle history. I don't live in town so he went out of his way by dropping it off and picking it up from the mechanic of my choice for inspection. The vehicle was absolutely spotless and got a rave review from the mechanic. He installed brand new Toyo tires for free, and when I decided I wanted the A/T's he called the shop and got me an appointment to swap them that day, free of charge. Scott was courteous and communicative throughout the whole process. I love my new truck and very much appreciate and trust Scott!

I had a really positive experience with Evan. His attention to my needs as a buyer was never…read moreovershadowed by his interest in making the sale. He was able to answer questions and set things up even though I was a few hours out of town. All told it only took about an hour and a half to wrap up the deal on site. Nothing worse than sitting around forever in a dealership, so we were grateful for the expeditious process. I don't know why other dealers miss the fact that buyers don't want to be pressured but sales representatives would do well to take a page from Evan's playbook.

Thanks to Vincent and Cory for getting our 2024 Sprinter with only 9,000 miles in for emergency…read moreservice !! We were on a road trip from San Clemente to Pinnacles NP when we heard a hissing noise and lost power on the freeway ! We had to be towed (by Christoper at Gil's towing - thank you!!) and Vincent got us in right away - Cory diagnosed the issue, made the repair and got us back on the road on a Friday just before close. We can't thank you enough !

Excellent experience . Honestly, the most pleasant experience buying a vehicle I've ever had. Real…read morefriendly service. I would reccommend them to anyone looking for an honest deal.

A+ local father and son team! Locally owned and operated. Very honest, trustworthy people, and…read morethat's hard to find any used car dealership. I purchased a Mercedes Sprinter Van there a couple years ago and I like the guy so much. I went back and bought another one.

I had a custom exhaust job I needed done fast and Kyle came through for me. I brought in the front…read moresection of exhaust with a huge crack and leak around the flex coupler and front flange of a dual down pipe on an 1989 BMW 325i. I bought a good replacement flex coupler but needed it cut in and welded into place. This is a bit tricky since had to take it off the car to get to this part. Also, it's dual pipe from two exhaust manifolds that need to be aligned. I brought a spare set of manifolds I had and Kyle was able to weld it in perfectly using the manifolds as a sort of "template". Price was highly competitive and we got the exhaust back in later that day. Looks pretty good to the eye if you stare down into the engine bay too. Highly recommend for this type of work here in North County.

Kyle @ pflum's is very good to deal with. Check this: Took…read moreme in on short notice. Had the parts for my car in stock. Did a very nice neat job installing what I needed. Charged what I consider to be a very fare price for the work. From leaving car to completed work, 45min.! Kyle is a nice guy to deal with too! I'm VERY happy and consider this to be a valuable resource for this type of repair.

Customer service is horrible. The Service Desk closes during lunch making it difficult to pick up…read moreyour vehicle between 12-1pm. Many customers have a limited opportunity to leave their own employment to pick up their vehicle being worked on. Having no Service Administrator available and working to pick up your vehicle during an important part of the day demonstrates a lack of customer service obligation.

I bought a 2023 Outback Touring XT, Had the pleasure of working with Rico. He showed me one while I…read morewas waiting on my outback to be serviced. I liked all the cameras. He went over all settings in detail with me. Like learning a new phone, cool new options. The turbo is what I wanted, drives really smooth! Really like the down shifting, save the brakes,. I enjoy car camping, road trips. I order the color I wanted. Did a trade in, got a great deal!!!!! Thank you Rico!!! Bon Bon

We recently leased a new Volvo XC90 Ultra Plug in Hybrid and Smith Volvo was A+ in every category…read more Rob went the extra mile for us both in finding our right vehicle, offering a good deal and following through both before AND after the transaction. The service was A+. Rob was kind, helpful, sincere and fair throughout the process. We actually drove an extra 2+ hours to make the deal with Smith Volvo and are very happy we did so. We highly recommend Smith Volvo!

My wife and I have purchased almost 40 used vehicles over the years. We recently purchased a used…read more2023 Audi Q7 from Smith Volvo. It was the most friendly, casual, low pressure experience that we have ever had at a dealership. Professional, courteous, straight forward, fair priced, quick. Those are the descriptors that I would attribute to our transaction. I love to haggle on vehicles, but the condition of the vehicle, along with its price, didn't give me a chance. A big "Thank You" to all the Smith Volvo team. Keep up the good work! Ross and Kelly K.

Want to give a big shout out to Cole Dodge Chrysler of San louis Obispo…read more While on vacation towing my RV I developed an exhaust Leak, while arriving to Pismo. Since it was in the middle of the week, I began making calls to Dodge dealerships in the area. All dealer ships could not see me until the following week except Cole Chrysler the adviser Jodi McGreggor was able to see me Thursday morning. The Technician promptly diagnosed the issue and that afternoon I was on my way back to the RV park where I was staying, these folks where absolutely fabulous and saved my vacation

I have been a loyal customer of Cole Chrysler Dodge Jeep for years, buying multiple vehicles and…read moreeven a $5000 extended warranty. Unfortunately, their customer service has been consistently terrible. My Jeep was towed from San Diego and left in a parking lot next door that was easily accessible from the dealership. Instead of moving it themselves or allowing it to be pushed the short distance, they made me have it towed all over again to their lot -- an unnecessary and frustrating hassle. On another occasion, they kept my car all day with no resolution and called me just 30 minutes before closing. I couldn't get there in time, leaving me stranded without a car. Another time, I was late dropping off my car because I had to take my child to school. They held onto the car all day and didn't service it, using my late drop-off as an excuse. Just today, I dropped off my Jeep for a rattle. It took three weeks to get the part, only for me to be told at 2:30 pm that they received the wrong part! It's clear they don't prioritize their customers at all. As a local business woman, I even created discount coupons to offer customers waiting for their cars a chance to enjoy a bite and drink nearby. Yet, no one has ever received a coupon, and when I asked service personnel about them, they didn't even remember the coupons existed. I wish there was another place in San Luis Obispo to take my Jeep under warranty, but unfortunately, there isn't. This dealership's lack of care and professionalism has made me seriously reconsider my loyalty.