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    Grainger Industrial Supply

    5.0 (1 review)

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    8 years ago

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    Washington Home Doctors

    Washington Home Doctors

    (18 reviews)

    Best service! Found them on https://dmvprofile.com/ -- fast and professional.best serviceread more

    I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

    C&V Home Services - Just small little details from my business. #Blessed

    C&V Home Services

    (89 reviews)

    I was in need of second-opinion and consultation regarding a leaking HVAC unit. I wanted to make…read moresure the leak was difficult and too costly to repair, and whether a new installation is advised. We discussed on the phone for a long time what the issues were with the hvac unit. He listened carefully to the whole saga of the hvac unit and laid out the various options he thinks I have--all this before being asked to work on anything. He went over the details of the tests he could run and answered every one of my dozens of questions. He answered my texts throughout the day and night. He made time in his busy schedule (squeezed in my appointment late in the day and had to work late) to run another leak test that I asked him for. He gave me the assurance I needed, not to mention a very fair pricing for the urgent leak test. Carlos is the most trustworthy contractor I've ever worked with. I appreciate his time and caring through the process. I can't recommend him enough. I figured this is the least I could do in return for his help.

    I have used C and V Home Services since 2022 and will keep coming back when something goes wrong…read more First let me say I am a client that don't do the preventative maintenance (LOL). Carlos is straight forward with information and offer fair pricing. C and V Home Services stand behind their work with warranties and quality installations. I am in the process of getting an HVAC upgrade and C and V Home Services will be contacted for the installation. I told Carlos about my project and he explained how the HVAC part would be assembled and the various options I have to choose from. If you are looking for value, honesty, and quality work then look no further!

    Grainger Industrial Supply - hvac - Updated May 2026

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