I came to Spa Saint Louis for a massage my dad had purchased for me over Groupon. I was able to…read moreschedule easily online and if you have a Groupon they will use the deposit you pay online and apply it to your mandatory 20% gratuity. They had to change my massage therapist the day of due to illness but I'm glad they did because Crystal did a great job. It was a relaxing experience and the pressure was what I asked for. The only reason I wouldn't return is the pricing is very steep especially when you add in tip but I did get a great massage.

What. A. Mom-cation. My husband absolutely nailed Christmas…read morethis year and gifted me a hotel room and a full spa day--all by myself. No schedules. No "Mom, can you...?" Just rest. And I can honestly say I'm heading home feeling like a brand-new woman. (Full hotel review coming soon.) From the moment I walked in, I was greeted with the warmest smile, which instantly set the tone for the entire experience. Then Crystal welcomed me back and took incredible care of me with a full-body scrub followed by a full-body massage--and wow. The body scrub alone was next-level relaxing. From my neck all the way down to my toes, every bit of dry winter skin was gently exfoliated away. My skin felt baby-soft--the kind of soft you keep touching because you can't believe it's yours. After rinsing off, I dried, slipped into the coziest space, and settled onto a heated massage table that immediately melted any tension I had left. Crystal checked in with me about pressure and focus areas, and when I say she listened--she really did. My neck and upper back were so deeply relaxed that I didn't even realize how much time had passed until she gently asked me to turn over. By the time she worked into my chest and shoulders, I was knocked out AGAIN. I awakened as she is lifting the bed so I can sit up. I'm handed a robe, water and slippers and slide my now noodle soft body down the hall to my facial. Another heated bed and Ashley await me. And my face is treated to a winter time refresh. I also feel asleep during this relaxing service. And when I woke up a moisturized and refreshed face was staring back at me. This wasn't just a spa treatment--it was intentional, thoughtful, and exactly what my body and mind needed. Every mom deserves this level of care and Ashley & Crystal made sure to make that happen.

Shelby is amazing. The best skills on the planet. Up-to-date on trends, nice, great communicator,…read moreprofessional, takes my fingers and toes to the next level.

The proof is in the pictures!! Shelby always has the best…read morepersonality and provides amazing customer service, BOOK YOUR APPOINTMENT NOW, you won't regret it!

I have seen Kyle a couple of times now and he is AMAZING!!! He takes his time and is very…read moremeticulous!!!

I've been a loyal client for 2.5 years and have consistently booked the same technician and…read morereceived the same gel full set with French tips. My usual total is around $90 before tip. At my most recent appointment, I was charged $120 for the same service with no changes in length, design, or extras. When I questioned the pricing, I felt dismissed rather than receiving a clear explanation. I value transparency and consistency, especially as a long-term customer. Unfortunately, this experience has led me to take my business elsewhere. Mary- Your pricing seems to be a big topic of concern and you need to be clear that you're charging for every step of a basic manicure so that people are going to know they're leaving with $130 tab for a basic full set. When customers complain, hear them out. I've read some of your replies to reviews and it's absolutely astounding how rude you are in your replies. I will take my business elsewhere.

Nails Center was just a few minutes' walk from Embassy Suites by Hilton St. Louis Downtown and…read moreother downtown hotels, which made it super convenient after flying into town. I'd call this a budget-friendly salon, but the quality far exceeded my expectations. I got one of the best nail fills I've ever had--they fixed shaping and thickness issues from a previous fill elsewhere, and my nails look amazing. Great color selection too. My pedicure was also one of the most thorough I've had in years. My feet are unbelievably soft, and unlike other places, I left without any nicks or scrapes. The atmosphere was chill and welcoming. I called thinking I'd need an appointment, and the woman simply said, "You come right now." Perfect after a long travel day. Most customers seemed to be locals, but travelers should definitely stop by--they take walk-ins too!

This was one of the best pedicures I've had! Fun staff and walk-ins are okay. The space could use…read morean update, but all tools were clean and sanitary.

They recently remodeled this spa and I love the updates! There's new furniture in the relaxation…read moreroom and the quiet room. You're now allowed to socialize in the relaxation room. The quiet room used to get a little loud for me but now they have curtain dividers and they keep the curtains closed so it's dark. Unfortunately, they added books on the table in the relaxation room and someone thought it was a good idea to bring a book to the quiet room. I could hear every page turn. They have new massage beds that are a lot more comfortable and they can adjust the head and foot. So nice. You get to choose your massage oil scent and they still offer the wellness shit when you check in. I think the slippers are new but the robe was not from what I could tell. They have new snacks. I miss the dried mango but I will live. They have nice, fluffy blankets you can use. Staff was very friendly. And I absolutely love the manager. She is amazing. You can still order food. They take you to a quiet hallway to eat. Unfortunately my server disappeared on me but I walked back to the spa and they took care of me. I also love the chocolate and tea that's provided after your massage.

Had a great time at the Spa! Out of town visiting and enjoyed my time. Massage was wonderful, the…read morered light sauna is thee best! Didn't like having to leave the Spa to eat, but the eating area was quaint.

I travel for work and I can never find anyone who I trust when I'm out of town. Chai has done my…read morenails twice now and I have been pleased!

Service was well The Nail Tech were very friendly and professional. I would definitely recommend…read more thanks Chai

Loved my experience here! Did a late walk in appointment and got a full gel set in less than an…read morehour! Nails turned out sooo well!

I've been coming to this nail salon for the past year or so and have always had pretty good…read moreservice. However, today took an unexpected and deeply unfortunate turn. I generally work with Twin* (not sure this spelling is correct). Today, she was nearly 30 minutes late to start my nails. Rather than acknowledge her tardiness or even apologize, she began service in such a hurried fashion. When I asked that she clean under my nail bed and shape my nails (they were chipped and uneven) before adding tips, rather than simply perform the request she proceeded to feign confusion, argue with me about what I meant, and call me "aggressive" for what was a pretty straightforward request. I recognize that miscommunication happens and we all have bad days, but to fall back on a lazy and racist trope such as calling a Black woman customer "aggressive" for making a reasonable request was extraordinarily poor form and absolutely appalling. As a paying customer, I deserve to ask for what I want and to experience good quality service. If I see you missing steps, mishandling the health of my nails, or rendering inconsistent quality, it is my literal right to ask that you address the problem. Rather than just take ownership for her behavior, Twin and her supervisors refused to service me altogether. Needless to say, I will not be back.

Came by without an appointment and they take walk-ins! Yes! Really reasonable pricing too. I got a…read morepedicure and it was such a great experience. The nail spa itself is well decorated and aesthetically pleasing. Plenty of parking in the lot, and I think this location is great!

Only services I have gotten done here are manicures and pedicures and they never disappoint. I…read morenever thought of leaving a review until now as I don't think I have ever been so in love with a nail set. Although my set was simple I was having a difficult time picking a base color as these are my natural nails and I didn't want them to be visible as they grew out. OT was so great at helping me choose the best natural base color and giving me my desired shape.