I visited the Ala Moana GS store and I had Really thought…read morethat I wouldn't be getting A grade service because of how I had dressed that day. I was surprised with the outstanding service I had received from Phoebe N. I was given great service and all questions were answered by this great salesperson. She knew a lot about the company and movement of different watches. I been researching a little about GS watches and knew a little about this brand. I'm certain that my next watch I'll probably be picking up will be a GS brand. The engineering and expert craftsmanship of the brand and now knowing that each watch is created by one craftsman from start to finish.

Exciting there's two GS boutiques close to each other. Two SAs on the floor, Sho was knowledgeable…read moreand provided us a lot of different options, and the other kept to himself. They happened to have the watches we were looking for but we had to sit on it and decide between our two options. He gave us a Suntory water and gave us some books!

Found online super fast, Family business, David is amazing helping me 24 hrs late night responses,…read moreno hassles, didn't have to haggle and honest best price no negotiating needed. Highly recommend Rolex or fine time pieces. I'll be back for all my needs. Didn't know anything gave me the upd Went back again to upgrade easy deal no nonsense best deal and great service! Thanks David for always taking care...customer for life.

I am happy with them. I ordered a pair of rubber b Swiss straps because I am tired of the oyster…read morebracelet that keeps sliding up and down my wrist because I am a car salesman that works in the sun sometimes. They are a knowledgeable staff and they were quick to install the rubber straps on my Rolex Milgauss. 10/10 would definitely recommend. Will likely purchase a watch from them in the future. Mahalo Honolulu time co.

Looked high and low but couldn't find this jewelry store. Called the phone number and it's…read moredisconnected. This place must be CLOSED guys!

Recommended dealer of authentic Niihau shell necklaces and earrings. Great service owner operated…read moregreat location on Beechwalk good energy in crystal bowls

When I walked in the store the sales woman picked out a pendant for me that I probably would not…read morehave picked myself. But she had the eye and it was the one I ended up buying! She also had me try it on with a couple of different chains and a leather cord to show me different looks. The quality, beauty and design of their products are top notch

Was looking for a souvenir for my sister of actual value, and not something mass produced or…read moredisposable. So happy to have stumbled across this shop. Amazing customer service. Told her roughly what I was looking for, and she helped me to put something together within my price range. A rose gold pendant and a rose gold over sterling silver chain for roughly $220. Also picked up a leather bracelet for my partner for $89. Very pleased. Highly recommend!

AVOID THIS PLACE. I literally just bought a Tudor BB58 a few days ago from the Tudor Boutique on…read moreKalakaua (also under Ben Bridge), and figured I'd stop by here (since I was already at the mall) to have them change my OEM fabric strap back to the OEM bracelet. Big mistake. This Ben Bridge Jeweler (now at space #2226) is apparently a Tudor AD, so there should be no problem with them changing or adjusting OEM straps/bracelets. After waiting about 20 minutes, I was told that the watchmaker in the back was having difficulty removing the OEM strap, and for me to please wait. Huh? Another 10-20 minutes go by, and I notice several other reps being called to the back to assist. The rep assisting me looked nervous, but was repeatedly apologetic in having me wait for so long. This couldn't be standard practice for a reputable jeweler, let alone a Tudor AD. In total, I waited for about 45 minutes for them to change the bracelet and finally return my watch. I had a bad feeling, so I checked the back of the watch to see if there was any damage. Lo and behold - they scratched the crap out of my 3 day old Tudor. To their credit, Gail (Assistant Store Manager) offered to polish the watch and remove the scratch marks but I declined before they could ruin the watch any further. When I asked whether the watchmaker taped up the lugs to prevent scratching/damage while working on my watch (which should be standard practice when changing bracelets), the rep helping me said she didn't know. In any case, the damage was done and this doesn't fix the fundamental problem that the watchmaker/rep did not treat my 3 day old Tudor with care... even when they knew that I am a returning Ben Bridge customer (they checked and verified my purchase at Kalakaua). Please don't make the same mistake I did. If you value your Tudor (or any watch for that matter), take it elsewhere that handles your watch with care. Next time, I'll be bringing my Tudor to the Tudor Boutique on Kalakaua. AVOID BEN BRIDGE IN ALA MOANA.

We love Ben Bridge- especially Walter & Peggy. Their customer service is amazing. They are so…read moreknowledgeable. This is a new location. Their previous location has closed. They have a wide selection of jewelry. Aquatically like their diamonds and the different settings that they can offer. Their prices are reasonable as well.

I sent watch resize project out to three jewelers. Two said they were closed today. But Ted's said…read morecome in, open at 9:00 a.m. I went, friendly service, fast service, did exactly as I asked. Under $20. You can't ask better than that. Mahalo for your excellent service.

Found this place through yelp and the reviews hold up. Had a smaller gold necklace with a diamond…read morecross pendant where the chain had snapped up by the clasp. Ted is friendly, honest, and genuinely wants to help people with issues like these. Fast work too. I will be doing all of my jewelry repairs through here from now on. Mahalo Ted!

What started off as "I'm just looking" ended with a new purchase made…read more I visited the store on Mother's Day to kill time before meeting back up with my family. Bert greeted me with a warm welcome and asked if I was looking for anything specific. I told him I was just there to look around and we carried on with friendly, no pressure conversation as I looked in the cases. I'm a sucker for the Aquaracer so my attention stopped there and specifically on the GMT pieces. We talked about the other two Tag watches in my collection and how today's watches were built and different. Ken also jumped into the conversation and asked when the last time I had my Aquaracer chronograph serviced. I told him it had to have been about 10 years ago. I knew it was past time to get my watch tuned up.... ....and it was at that point I was sold on investing in a new piece. Ken and Bert told me about the special running which would enable me to get my watch serviced at no charge if I purchased the GMT automatic piece I had set my eyes on. That was about a $700 value. And the rest is history. The service from the both of them was excellent and I never felt pressured from start to finish. They were extremely knowledgeable, friendly and ensured I was comfortable there from start to finish. They even threw in a box of Tag Heuer chocolates for my wife for Mother's Day. I'm glad I stopped by and am very satisfied with my purchase. Not to mention I'll be getting my other watch back tuned up and refreshed. Mahalo Bert and Ken for the great experience today and I look forward to visiting again...just to look....soon!

Bert answered all of our questions on our first visit. We purchased a men's watch since the fancy…read morestore down the way only took appointments. Returned today to have a link removed which, of course, they did for free. We also looked at a women's watch but couldn't decide (all so beautiful), so we'll sleep on it, and go back eventually. Love the 14-year solar cell options! It will definitely out live my smart watch!

During my trip, I wanted to get a traditional Hawaiian bangle bracelet made with my name. There are…read morea lot of jewelry stores in downtown Waikiki so I browsed several of them. Because the cost of gold is extremely high and even with a light weight bangle, the cost was still too high. So I decided to pivot and get a sterling silver bangle but I wanted it personalized. Then, I found this shop (thanks yelp), and decided to check it out. It's in the same building as Poke Fix. I had to sign in with the security guard at the front and then took the elevator to spot. It's a small suite and the owner is very nice and I told him what I wanted. He helped me choose a sterling silver bangle with an enamel raised lettering for my name, with a traditional design. It took less than 72 hours for me to pick up my bracelet and it is beautiful. I am so pleased with it. Thank you, leilei jewelry! So glad to also support a small business and look forward to ordering future pieces (also check out their IG page).

Came in wanting a gold bangle with flowers and waves. I talked to the owner to tell him what I…read morewanted he was very nice. He said he can do different styles or basically put anything on the bracelet I wanted. He is the one who does the designs on the bracelets which I thought was cool. The bracelet was ready to picked up after a few days and I love it so much! I had my wedding date inside we were in Honolulu for my honeymoon.