Horrible customer service from the second I entered the door and spoke with an employee. With God as my witness, as soon as I walked in a G.Monkey employee literally told me to stand back from the counter cause I smell like alcohol!?!? And not in a joking way but in a very judgmental and insulting way. I don't even drink!! Nobody has ever said that to me in my entire life. Of course he wouldn't give me his name. Even that wasn't enough for me to simply walk out. We continued talking and everything out of his mouth was so rude and condescending. I'm still in shock as I write this in the Grease Monkey parking lot. Needless to say I'm leaving and will not be using this company in the future. BTW I found out Adam was the employees name. Everything I've said has been 100% true, honest and I even held back a little. #SoFrustratedNow!! read more

TOP NOTCH service! These guys were ALL smiles and professionalism. It was a "whistle while you work" attitude and they got me in and out in 30min for an oil change and inspection. Positive experience start to finish. Will come back next time I need maintenance. Thanks guys! read more

Went in for an oil change and head light replacement. Very professional service every time! I was asked if I wanted to get a tire rotation when I pulled up. I said yes, and went on my way to grab a bite to eat! Upon my return to pick up my car, everything had been done except the rotation that was recommended. The manager of the store was very apologetic about not having it done. He asked if I could wait, and that he could have it done right now at no charge! He asked his guys for all hands on deck. The manager apologized again and I was on our way in no time! Thank you to the staff and management! Also LGBTQ SAFE PLACE! read more

I absolutely hate car stuff/spending money on anything car related...but I have to say I don't dread going to this Grease Monkey. The crew is fast, polite and super friendly. Never have to wait for an oil change and they're happy to answer all my little questions, which I always have a lot of because I'm a skeptic when it comes to needing to change anything on my car. read more

From the lady at the front desk to Martin, Larry, Zane and Elvin these guys have done honest work and treated me like family I will be a Grease Monkey for life don't hesitate to pull in off Colfax and get the help you need read more

Called before I went and the person who spoke with me was quite rude when answering the questions I asked. They were the only place I could get my car in on short notice because the place I usually take my car to didn't have an appointment opening until the following week. I figured, what's the harm? Well, I think they did a good job, maybe... I'm not sure yet but I guess we'll find out. My problem with the store is that I was not called when they finished working on my car and when I called and asked they sounded irritated that my car was still sitting in their lot, even though I didn't know it was done. When I went in to pick up my car, I asked the desk guy why I wasn't called and he said that he didn't know and why I was asking him about it rather than someone else. read more

I'm unsure if it was the manger or not but the man who seemed to be running the show was incredibly rude to me and spoke to me as if I was a moron when I asked questions about the different oil they offer for oil changes. The rest of the staff seemed to be pleasant enough but the boss/managerial figure was horrible. When I asked him an estimated wait time he said openly that he will try to upsell every customer, so If they decide to add on more services it will take longer and he was unwilling to give me any time frame. He just basically told me to leave if I wasn't able to have a long wait time. Needless to say I left without the oil change I needed. I was unable to go to the shop I usually get my oil changes done at due to them having some equipment down. Lesson learned, I will stick with the professional and friendly shops and not this one. If you want friendly, professional service where they don't try to upsell you on services you don't need, I would not go here. read more

Professionals who operate with respect for their customers. I brought my Class C motorhome/RV in for an oil change. When one of the techs was pulling the RV out of the garage, he accidentally turned too early and the bikes we had mounted on the back of the RV hit the wall. The front wheels on both bikes were damaged. I was upset. Danny (the manager) immediately handled the situation: we called a bike repair place, got a quote for the repair, and Danny discounted my bill by the cost it would take to repair the wheels. Problem solved, professionally and without hesitation or any of the typical BS I've come to expect when a company messes up. On top of this, the service (oil change, diagnostic for brake lights, air filter change, taillight replacement) was done thoroughly and expertly. Elvin is an OG expert mechanic who knows all types of vehicles inside and out. Oh, and I forgot to mention: while the repairs were going on, another employee cleaned all our windows and mirrors--no extra charge! I'd recommend this business to all. read more

Used to come here all the time with personal and commercial vehicle. The last time some guy comes out before I say what I want done and says I need a coupon for my work done on fleet vehicle. I tell him that I have never needed one before and he says that I can't help you. Without waiting more than thirty seconds for me to locate what they are talking about in my van another guy comes out and tells me that I need to move my vehicle even though there was no one behind me. Rude group of guys, I won't be coming back. read more

I have had nothing but good experiences at this Grease Monkey! When the dreaded time comes around to get my oil change, I come here because I find this place to be very trustworthy. I am always in and out in 30-40 minutes and the employees are pleasant and helpful. I have never been sold anything I didn't need or lied to about services I need unlike many other auto repair shops. I am no car expert and the workers always go out of their way to explain things for me. With the $4 off coupon that is available online, a standard oil change comes out to around $38. They clean your windows, fill up all your fluids, and even vacuum your interior! Thanks Capitol Hill Grease Monkey for being a reliable place to take my car. read more

The reviews on here so far are right....really friendly, free coffee, no upselling. $44 bucks, 15 min later I'm done. The guy looks your license plates # as you drive up, then greets you by name as you come in the front door and chats you up. neat trick=friendly read more

Was going to try to get a oil change but as soon as the guy working the counter opened his mouth I changed my mind. Guy was vary rude and seemed to be bothered by me trying to give him business. read more

New transplant to Denver-1st visit. Felt respected and helped as a woman bringing a car for service--not something that's been easy to come by in my years in the south, sad as that is. Kind, competent explanations and even an affirmation of 'there are no stupid questions.' I appreciated staff checking in with me after I had a few oil change questions, offering to teach me some basics in a polite and educationally empowering way. Love love love to be impressed with service. Thank you!! read more

I brought in my car which was too low on oil pressure to start for some oil. Instead the man at the counter told me that he knew enough about cars to know that I didn't need oil instead I needed to have the service technician look at it. He said they would call me in an hour to let me know what was wrong. By 1030 the next morning I still hadn't heard anything. So I called them and asked him what was wrong. He said that he didn't know that it was a diesel and they weren't able to diagnose problems with diesels. I asked him how he couldn't have known that it was a diesel and that I had come in for oil changes before and they certainly knew that it was a diesel then. As well, it says TDI on the back of the car as well as having a large biodiesel sticker. How can a guy also confident about his knowledge of cars who can tell me that he knows that I don't only need oil that I need a service technician to look at my car not know that I have a diesel? And as far as customer service goes, I wouldn't anybody call me to tell me?! I had to have a tow truck come pick up my car. While I was on the way to your shop to travel with the tow truck to a diesel specialist, the same man I had spoken to the previous day told me that he had already released my vehicle and that it was gone. When I asked him why he would release my car to somebody else without my permission he told me that that's what they do here. To top it off, he gave me nothing as far as paperwork or list of things they did to my car or put in it or anything. All I got from him was "unless you need anything else I have other customers here who need my help... thank you." Every grease monkey I've ever been to has been totally professional, except this time. read more

Grease Monkey - Auto Repair Near Me - Denver, Colorado

Quick , friendly and efficient service however I was floored to see that the basic cost over $40. I thought oil changes were like $20, where have I been? Apparently, hadn't gotten one since last year. Oops. read more

A bit over-priced for simple maintence. But over all good, fast, and friendly service. I will return.

I have been misguided by this shop 2 times. Once with a tire issue and once with an alignment issue. Both of this bad information cost me A LOT of money. I will say though they did do a good job on basic oil changes. read more

If I could give this place negative stars trust me I would! The absolute rudest most un helpful inconsiderate people work here. The manager is the worst! After treating me an elderly man and a younger couple so rudely they not only said they didn't have time to put in a new air filter but I definitely needed it but also charged me for the most expensive oil but put in the wrong and cheaper kind. The only reason I know is cause I went to a different grease monkey, on 13th and Santa Fe, and asked them to put in a new air filter that I was told I needed and showed them my receipt when explaining how bad I had been treated before. Once they looked they were shocked and flushed my car and put in the correct oil. Grease monkey on colfax is a joke! DONT TAKE YOUR CAR THERE! read more

I've been bringing my various vehicles to this Grease Monkey for about 10 years. They are thorough, fairly priced, recommend what needs to be done (without overselling), and generally just a great place to do business with. They do a lot more than oil changes. Elvin is the Master Tech and he really knows his stuff. read more

So glad I didn't read the reviews before coming here! Adam answered when I called and said that oil changes were first come, first serve, and that they only had one person in line and typical oil changes took about 25 minutes. I was in a rush, so that worked for me. I drove over, they greeted me outside, we talked about everything they were going to check while doing the oil change, and I okay'ed everything they said. Twenty minutes later, with a full oil change and air filter replaced (that poor thing was black!) and an interior vacuum (this was a first for me), I was out of there! Customer service was great. I talked to four different guys there, and every single one of them was an absolute sweet heart. They told me about a couple of things I should look into the next time I plan on getting any work done, and they didn't push the issues on me at all. I will gladly take my truck back when I have a moment to work on it. read more

I like this grease monkey. The guys here have always been super nice. They get slammed at times but I try to go first thing on Saturday and they get me in and out quickly. Really I come back here for the friendly customer service. read more

Thanks to the good folks at Grease Monkey -- they were shutting down for the night and my oil light was on. Topped it off! So grateful!

I have had nothing but good experiences with this Grease Monkey. They have gone above and beyond every time I have used their services. I appreciate them beyond belief for their honesty. My first interaction with them happened when I carelessly purchased the wrong kind of power-steering fluid at the 7-11 next door and the clerk at 7-11 wouldn't let me return it minutes after purchase. He is the one who actually insisted that I go to the Grease Monkey and make sure it really was the wrong kind for my car. And while it irked me at first that he didn't trust that I knew what I should use in my own car, I am now grateful that he started the wonderful relationship with this Grease Monkey. The attendant that day told me that I was right, and that I would need the specific Honda power-steering fluid. And he let me trade. TRADE. he took the 7-11 fluid and GAVE me a Honda one FOR FREE. It was the most amazing thing that could happen at Grease Monkey. I've returned there since for minor repairs and every experience has been equally heartening. Thank you Grease Monkey on Colfax for making up for Grease Monkey on Santa Fe. read more

I usually go right when the open and can easily be in and out in less than 30 minutes. I never feel like they are wasting my time soaking me for unnecessary stuff and they are very professional. It's my go to place. They even helped me fill my tires on a cold day where none of the gas station air pumps were working. The coupon reminders to my house are always appreciated too! read more

Best car service ever! I went in there stressed out that my car was about to die. The technition calmed my woes and found that I just needed a basic tune up. Grease monkey rocks! read more

Got me in and out on a holiday weekend. Everyone was helpful and very professional. Didn't sell me a bunch of bs - very trust worthy assessments of what my car needed. read more

Found my new go-to destination for any future service needed for my car! It was affordable, quick, and thorough. No issues at all with my routine oil change- and the staff even vacuumed my floors, added wiper fluid, and cleaned my windows- all great touches! They don't try to up sell you any unnecessary "services" that your car "needs" like most places. Would definitely recommend! read more

Never going to another Grease Monkey again. Guy at the front desk said "High mileage?" I said "It's got about 140k on it, so yea, I guess it has pretty high mileage." No response. Pick it up a couple hours later and he hits me with a $71 tab....for an oil change. I drive an '05 Subaru, not a Lamborghini. I said "Wow, I've never spent nearly this much on an oil change." He says, "You said you wanted high mileage." I said, "All you said was 'high mileage?', and my car has 140k miles on it so I said yes." No response. I'm not a mind reader, use your words dude. He knew what he was doing and I'm sure they get away with this all the time. I sent the location an email about my experience and gave them a chance to make it right before I resorted to yelp. Again, no response. Don't go here unless you enjoy being duped. read more

I am so grateful for the consistent, honest service with a smile at this location. Thank you, Jay, for taking the time to explain how to best take care of my car and going that extra mile to ensure I am happy and my car is healthy. I am a customer for life:) read more

In the past I have had very good experiences with this location and simple tasks such as an oil change. Unfortunately I feel the need to write this review now after my two last encounters with an individual who I believe is a manager (from what it seems based off similar encounters mentioned below. I believe his name is 'Dan'). I heard a loud rattling coming from the bottom of my car about 3 weeks ago. I brought my car to this location and they took a look immediately, gave me all the information I needed about having a "loose exhaust shield" and ordered a new part. Took all of a matter of 5 minutes and the gentleman at the front was extremely nice. Fast forward two weeks later, no phone call or status update on the part so I called the shop to ask if it had arrived. Dan was very impatient on the phone, verbally sounded irritated I was even asking, telling me the whole process of how his co-worker ordered the part was wrong because he didn't charge me ahead of time and that is not how they do things (basically making it all sound like my fault. I don't know how mechanic shops work!?) Fast forward another week, the rattling is so loud it sounds like the part is loose and dragging on the ground when in motion (OH and I drive to Colorado Springs for work daily so this is safe I am sure) I called back again today for a status update and again Dan was completely rude and portrayed his attitude as if I was absolutely ruining his day asking if the part had come in. His favorite answer was a stern "mam, I don't know." He didn't offer to inquire to the company about the status of the part. When asked on average how long parts take to come in "mam, I don't know." Then when I mentioned feeling the need to see another mechanic because of how long it was taking and I felt unsafe (plus his attitude), the answer was "fine." With a hang up. Bottom line, if you need a quick oil change or something simple I do recommend this shop if it is convenient. Maybe don't expect smiles and handshakes all the time in consideration for the posts below. But, if you need a part ordered or something more serious worked on, maybe stick with an old school stand alone mechanic and ditch the grease monkey. They seem to have an issue with ordering parts and hospitality. I feel like I've wasted 3 weeks while being rudely talked down to. read more

I'm really surprised at the bad reviews for this place. I have NEVER had a problem here. I live about 2 blocks away and love that this shop is dependable, kind and does great work. I have been going here since I moved to Denver 3 years ago and it is my go-to mechanic. I've gone to get my oil changed without an appointment and been out in 20 minutes or less. Had my battery replaced the other day and was done quickly and at a good price. There are always the same people working so there must be very little turnover, which is a good sign! They take the time to explain things and in a way that I can understand (I am not automobile-inclined lol). My car is always vacuumed when I pick it up, which I love! read more

I usually read negative reviews with a grain of salt, so even after reading bad reviews about Grease Monkey I decided to go ahead with an oil change here, and regret the entire experience. It took 1.5 hours for an oil change, I watched the workers moving very slowly, taking breaks to chit-chat, and when my car was returned to me, my husband's sunglasses had been crushed and left in the floor board. The desk worker denied the incident and responded to my concerns with attitude and took zero responsibility. So my $100 oil change actually cost $250 now that we have to also replace a pair of sunglasses. Terrible customer service. read more

If I could give this establishment negative stars I would. The managers are rude and unhelpful. They have no common sense and do not have any business in customer service of any kind! I left this place with the most uneasy feeling. I never want to give another grease monkey business because of the lack of professionalism and disregard for customers concern. Shame on you grease monkey! read more

Terribly unprofessional. "manager" followed me out of the shop after berating me inside the shop to the 7-11 next door to argue with me and call me derogatory names never going back here again highly recommend going somewhere else read more

Went here because it was the only place with an appointment the day of while I was vacationing in Denver. It seemed quick and easy and I left thinking all was well. I tried to get my oil changed later when I got back to NJ and they told me my plug had been stripped and they couldn't change the oil. The car was brand new and grease monkey was the first spot i had my oil changed at. So they were the only ones that could've done it. Now I couldn't get my oil changed at all, so I called the Mazda dealership and they warned me that if the plug was badly stripped I'd have to replace the entire oil casing for $500. Luckily I went to my mechanic who had to mcguyver a new plug for me and saved me the hassle, but he also mentioned that whoever did the last change spilled oil all over. Do not go here! Sloppy work that could cost you in the long run. read more

good reviews, close... BAD CHOICE Had the full syn w/ extra = $100 2005 Volvo 100k miles 250 miles later in Grand Junction discover NO OIL FILLER CAP and oil spewed all over and buy a quart. Stuffed a rag in it and returned, visited mechanic next day, and he flipped out: crankcase is sealed, runs at negative pressure/ vacuum, could suck rag in! PLUS got 30% worse mileage (mechanic says that is due to vacuum loss. Also says the oil filler cap (rubberr) screws tightly into housing (rubber) nd NEVER comes out when screwed tight. Gives me a cap from a junker . Back at GM owner says 'can't understand how that happened' and peers down, gets a long hook, and fetches the missing cap up from the under engine splash pan. He adds some oil, takes car to car wash and cleans oil off engine, and asks: are we good now? No, I say, and remain no. Owner seemed customer oriented until time to own up to the problem, then refusal to accept responsibility. ("I cleaned your engine for you" as if i 'lost' the filler cap!) Unsaid: this is your problem, not mine, but I will help you! NO to Grease Monkey. Mechanic (3 person Volvo shop) says they get multiple problem calls per week from GM customers (Midas as well) read more

Honest crew, fast service for my oil change. Only problem was for some reason it doesn't pop up on yelp when I searched for nearby oil change places. read more

Not good service at all. Did not have an air filter, which is part if the standard oil change, and did nothing about it (discount or anything). Obviously tried to sell me something I didn't need. Overall the service was not good and I will not be returning. read more

This used to be my go-to place for oil changes. They are fast, they don't try to sell you anything other than what you ask for, and the guy who worked the front desk the three times I've been there is very nice, happy and engaging. I miss this place. read more

I have went here twice for full service oil changes. They have a nice staff. Of course they try to sell you a bunch more services but they aren't pushy. The reason I am writing a review is because I had car window paint on all my windows. I had spent an hour trying to get it off myself and only half succeed. When I got in my car after the oil change, I realized they had spent a lot of time getting the rest of the window paint off my car. I thought it was really kind of them since I was dreading scrubbing it off again. I would definitely get my oil changed by them again. read more