Got my haircut a week ago. Lady barber did not follow instructions noted in my profile. Looks like she does know how to use a scissor and took a short cut and only by used electric razor which created uneven spots. I got another from a pro to fix the mess she did! Not coming back there unless the younger Korean lady is there. She did a great job in the past. read more

I've been living in the area now for about six months and have gotten my haircut at this great clips location four times. I've had three separate hairstylists. Who all did a great job. I don't remember names very well, but they were all very fantastic and professional. happy holidays and keep up the great work. See you next time I need a haircut. read more

Amazing!!!!!! I've been here twice now and have left extremely satisfied both times. I cannot believe it's $24 for a haircut when salons charge quadruple that for the same result. I had a really nice girl cut my hair (I wish I remembered her name, I think it was Brenda? She had gorgeous blue hair) and I came in with a mess of damaged half blue/half brown hair (as I'm in the middle of dying my hair) and she was so patient and careful, being so detailed to help get my damaged ends off. I literally was so grateful for how nice and patient she was!!!! I'm not advising people with messed up hair to go here (because I would feel bad further torturing other nice girls like Brenda) but also they did an amazing job, especially for how cheap it was. So if you do have messed up hair, they will do a fantastic job. She even gave me little curtain bangs and layers to hide the damage. Very very impressed!!!! Will be coming back here next time I need a trim. PS - because I took so long, I saw a trail of other customers come through to the other girl working and leave satisfied every time. So it's not just me! read more

I checked in online and was taken back as soon as I walked. I have very curly hair, by Laila taking the weight off my length and layers my hair looks great. My hair is so much healthier and my curl pattern is so much better with less frizz. If you have curly hair, I highly suggest Laila. read more

Oh boy, my regular hairstylist was unavailable and I needed to get a basic cut with a few layers put in before going on a vacation, so I figured this place has to stay in business for some reason right? I get there, there are two girls working one is very young and one is around 40 which is my age so I figure I'll go with who I assume has been in the business longer. Huge mistake. she asked me how long I want my shortest layer to be, I tell her just below my ears, that should be my shortest layer. My hair was also just below my shoulders, we agreed on her taking off 4 inches with some short layers up to the bottoms of my ears. A long bob cut. As you can see, not only did she completely mess up the cut itself, but she literally butchered my hair. The shortest layer is inches above the tops of my ears, and she had to have taken off 6 inches easily. And she gave me bangs that I never asked for! Initially she just full on gave me a mullet to which I asked her to please fix it, I was literally about to burst into tears, it is the worst haircut I have ever received, hands-down. I have enclosed pictures, so you can see what an absolute mess she made of my hair. There's a before picture of my hair, then an after picture. Never go here unless you want a basic men's cut. read more

Great Clips - Awful haircut - Hair Salons Near Me - Folsom, California

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Sienna cut my hair today. I feel like maybe I was being a little annoying so I just wanna say I appreciate you Sienna! Thank you for cutting my hair it looks really pretty. read more

This place is horrible one stylist there Completely ruin my sons hair!!!! Chop marks on top of his head An I have no idea what the hell she did to the back of his head where his hair line is!! read more

Great Clips - Hair Salons Near Me - Folsom, California

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I would give it 2 stars because they did cut my boys hair. It all about quickly time to finish it without taking care of the boys hair such as line up, miss the partial hair was sticking out or didn't cut right. I would suggest find elsewhere where it can provide an excellent hair cut with decent price. read more

Horrible customer service The dont care who gets there first or anything. They say Its who ever reserves a spot online first but that's bs . Even if your there waiting an hour before the online they still wait for them. Horrible service . They dont care about walk ins or speedy service . read more

I've been here twice before to get the kiddo's haircut. The first two times, the ladies were awesome! But what happened on the third visit had me frustrated and very upset. The two stars Im giving here, are actually for the chick that tried to fix things after the original one messed up. For a mom who has spent a crap time getting her kid to sit still and not cry during a haircut, I was expecting my third visit here to be as pleasant as the first two. I shoulda know when I saw the "Now Hiring" sign on their website! (You can go online to check-in before getting in. Pretty convenient. ) When we walked in, we were greeted immediately by a young lady with pink and purple hair and an undercut. I don't recall her name, and she didnt give me a receipt--so if management is reading this--she is skinny, wears glasses, and her eye makeup matched her hair. She began the interaction off pretty confidently, cenversating with my 5 year old son. He was pretty comfortable when he sat down with her. I began getting a little nervous when the hair stylist starting getting nervous--she kept looking at the little slip (I had told her we wanted the same cut as last time. So she printed a little voucher the said what I got last time.) I believe last time the kiddo had a #4 fade with a #6 on top? Im not certified or anything--but I have been taken the kiddo to get his hair cut for the last 5 years--so I know when something looks right...and when something looks wrong. Her first trip around the kid's hair--super jagged edges everywhere. She kept having to stop and ask the chick next to her for help. I asked if she had any experience cutting kids hair and ger response was "I cut my daughter's hair all the time and a few other kids." Umm--ur daughter's haircut will always be different than a boys haircut. Hello!? Hell--if she was honest and just stepped back, I woulda tipped her for being courageous and just asking one of her peers to step up. After a bit, the kid was moving saying the machine was hot. She didn't listen and whaddaya know!!!! She cut into his ear :(!!! They called it a "nip". Huh!? Im not sure if management realizes how big of a negligence lawsuit this can potentially be. What if this newbie forgot to clean her tools? Anyone could be hurt!! She freaked out because the kid was now crying and ran to the back to get toilet paper from the bathroom. She kept asking him if he wanted a "sucker"...umm--it's called a "lollipop"...am I wrong to get mad at that too? I just didnt think it was professional saying "sucker" is that an out of town thing? I havent heard of that in so long. His end look--a military buzz cut--looked NOTHING like his last cut. Super disappointed in the service and even more dissappointed in management for hiring someone so inexperienced. At the time of checkout, she "discounted" the cut $2 because they "nipped his ear". So I paid $12 for you to cut my kid?!?! Don't get me wrong--I'm a big tipper when it comes to customer service--the last chick I tipped her the same amt we paid for the cut--Yes 100% tip!! It takes a certain skill to be able to keep a kid happy and have an amazing cut. But this one--had me heated!! I really really hope they do something about this. And if you sre reading this--Hide yo kids! Hide yo wife! read more

Great Clips - After much pressure and cleaning, this is what's left of the "nipped his ear." #AngryMom - Hair Salons Near Me - Folsom, California

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Several days ago, I had the misfortune of having my senior haircut at Great Clips at Broadstone Marketplace on East Bidwell. I was happy at first that the young woman (Belina) decided to take me without an appointment. It turns out, however, that she was just squeezing me between customers, which resulted in a rushed job that was so bad I had to point her three times to what needed to be fixed. Even so, my hair cut still looked uneven. It certainly is not a place that I will be going back to. Jack K. read more

This place is the worst and do not go here they cut my hair about a month ago I was out of town two days later on a remote job location when I finally got back in town I called them to make an appointment to see if I can get my hair fixed she says I was a week out of having it done and they couldn't do it for free she offered me a $2 discount which I took now the guy who attempted to fix my hair has razor burns all up and down my neck from cleaning my neck after the haircut with a trimmer obviously he didn't use a guard and now I have severe razor rash up and down my neck one day out prior to a job interview do not go here they don't care the people are under trained and more importantly I noticed they don't even reply back to their reviews good or bad so they don't care avoid at all costs read more

Was able to go in on my lunch hour without a wait. Kayla was very sweet, attentive and made sure she was doing exactly what I wanted which was a trim and some layers. She did a great job, my hair looks soooo much better and is totally even. 5 stars and I will be back!! read more

This was my first time taking my four year old here for a haircut and it was a good experience. The setting is intimate and quiet. We came at the 1100 hour and there was only one other person receiving service. The lady took my son immediately. Which I completely appreciate. My husband understands "boy haircut-lingo" better than me so I had translate what exactly we wanted from our hairstylist. She understood and complied with our wishes. The overall timeframe spent was about fifteen minutes total, which was a bonus considering it usually takes his normal barbershop at least thirty minutes in total. The final result was great! I felt like she did a really nice job with the maintenance of my son's hair. The price was very affordable and we received coupons for future visits. I would suggest this place and we will probably go back. read more

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A good location. The staff here is friendly and they usually have plenty of people working. They do a pretty good job cutting my hair but you do get the newer stylist in here so it's not always an excellent cut. But, Ive never had a bad cut and overall it's a good place. read more

After a terribly bad experience with a local Great Clips in Elk Grove, I was extremely reluctant to try this Great Clips on my way into Walmart next door. I came around 7pm, they were able to get my haircut in right away with no wait at all. Brit (Britney) was my gal! She is excellent at what she does. She listened to what I wanted and took little steps at a time. She was friendly, welcoming, helpful, and charismatic. I got a trim, nothing big for a change but even with the trim, I loved it! Definitely will come back! read more

Great Clips - Clean! - Hair Salons Near Me - Folsom, California

Worst haircut ever. Took my grandson in for a trim. We explained in detail what we wanted, even had a picture, faded sides, long on top. He came out looking like he was going into boot camp. Now he's so embarrassed he won't take off his hat, even at home. What a mess. I'd give them zero stars if I could. read more

This is the best Great Clips hands-down! If you're looking for a high-class haircut for extremely reasonable prices, this is the place to go! The lovely ladies there are extremely welcoming and the customer service is outstanding and a very short waiting time! I'll definitely be returning! read more

Avoid the Great Clips at All Cost! Even when you check in and are first in line the will take an entire family of 5 first. What is the point of having rules and online check in if your employees ignore? Also, the young lady working was probably the most rude person I have ever met and she needs customer service training. read more

My review of a hair salon probably does not mean much to the average reader since I become more follically challenged in my old age so take this for what it's worth. I have been to this place twice (ok, I had a coupon twice) and I came away content both times. Kayla cut my hair today and she is a sweet young lady, born and raised in Folsom. She seemed to take a lot of care when cutting my hair (probably did not want me to lose the few I have left). I felt that she did a very good job. The wait time here is much shorter than the Great Clips on East Bidwell. You can also save time by checking in on their app prior to arriving. This place always appears neat and clean. The price is also a bit cheaper than other similar places. read more

Thank you Sarah! 1.) you LISTENED to me 2.) you explained the steps and did exactly so 3.) you didn't stop until it was right I will be back! read more

Today my daughter got her hair cut (was supposed to be a trim) . Her hair was to her waist and she asked for just a few inches be trimmed off. Her hair is now above the middle of her back!!! Before going there make sure the stylist knows how much 3 inches is read more

Great Clips - Hair Salons Near Me - Folsom, California

I had my hair cut by Xin Dang. The best hair cut I have ever had. Better than any expensive hair stylist I have been too. I will continue going to Great Clips as long as I can see him! read more

What a Treat! I decided to check out "GREAT CLIPS" on Riley Street, Folsom, CA, and it turned out they are "GREAT"! Sierra cut my hair, and did a terrific job. After I got home, washed it, I said to myself 'that is a very cute hair cut"! So thank you Sierra! I'll be back. Course the "budget friendly" prices only added to my positive experience. Patricia Martin El Dorado Hills read more

I'm super easy about where I get my haircut but I'm rarely ever happy. Tonight totally different! Great experience great cut!! Will definitely be back! read more

Good cheap place to get a haircut plus thay put you in there system and know what you want unless its something new

I had my hair cut by Sarah and she did such a wonderful job. She talked me through everything she was doing and explained why and it is the best haircut I have had in years! I definitely recommend her and will be going back!! read more

I had the best experience here. I believe her name was Roxanne. She took the time to get to know what I wanted and did an amazing job. Great service and prices. I will definitely be going back! read more

I was hesitant to come into a Great Clips as I normally go to Sports Clips, but I had a great coupon for a $7.99 haircut... yeah, I'm cheap. Anyway, I was greeted and welcomed by a lady named Erin, and she was fantastic - a sense of humor, friendliness & a great personality goes a long way with me! She cut my hair just as well as my hair cuts have been from Sports Clips, and it was much faster! This is probably going to be my new go-to place for a haircut. $15 for a regular haircut is a great price, and because I get my hair cut so often, that will make a huge difference! Very impressed. Carson C. El Dorado Hills, CA read more

They refused to cut my 2 year olds hair unless he wore a mask which of course he doesn't understand and wouldn't keep it on so we had to leave. So upset and disappointed at the customer service. read more

Randomly walked in for a my 3yr old. Great service. It was a toddler make over and Mandy was perfect. She took her time and gave exactly what i alsed for. read more

Unreal... I stopped going here about a year ago because of the worst haircut ever ( I now go to the one on Madison, they do a good job).My girlfriend took my son here because it is close. I'm sad to say that NOTHING has changed. My poor son got butchered. He asked for a fade and got the Sinead O'Conner. Poor kid had a dance the next day. I called to talk with the manager and left my number with a very nice, apologetic lady(can't remember her name) but got no call back. I get my hair cut every two weeks so they've lost out on a good customer. Do yourself a favor and go some where else (unless you get the lady with the scissors tattoo). read more

This is my favorite place for hair cut. Not only because they charge less money, but also they do really nice job. I never have been disappointed with them. It good that they take walk-ins. I really like them.. five stars definitely.. read more

I got a hair cut here since I was new to town, and I happened to come across a coupon for discounted service. I requested a half inch buzz cut, but it was cut down to about an eighth of an inch - significantly shorter than what I had expected. Of course, by the time I realized the wrong length had already been cut, it was too late. I requested a longer length top, which was honored, but the fade was not to my style. I ended up cutting my own hair at home to correct it. Had the barber asked to confirm the style I asked for, I think it would have gone much better than it did. Unfortunately, this subpar first impression means that I have not gone back, and I have found another barber. read more

Kayla ruined my hair. I had very long beautiful hair half way down my back and wanted a nice trim (approx 2 inches). She layered my front (framing my face) but created a huge chunk / hole on one side. Then had to get my haircut a second time at a different location after my discovery....and they had to compensate and cut off even more hair. I had to cut off at least 5-6inches to fix and even out my hair. Please do not go to this location. I am so thankful that Great Clips at Sun Ridge Plaza fixed my hair!!!!! read more

This great clips is terrible. No customer service skills. Packed house and 3 "stylists" working. One decides that this is the best time to take a break. So now there are 2. If you need a great clips, pick another one. read more

Worst haircut. I'm a simple #2 buzz and Liliya couldn't even accomplish that. Clean up around my ears isn't close to clean - there are close shaved hairs that shouldn't be left. Same with the neck line. She missed areas on my head as well--chunks she missed as she jabbed the clippers around my scalp. I don't understand how one can mess up a simple #2 buzz. She barely said hello and it seemed I was inconveniencing her by even being there. I will be sending this review to their HQ as well. DO NOT GO HERE; in the very least, avoid Liliya. read more

Tried this place on a recommendation and have not been disappointed. Go in and ask for Cat. Best haircut I've ever had! The online check-in is fantastic and cuts down in the wait time. read more

This review is specific for the sweet Elena. She is very good and patient with my 2.5 years old son. She took her time and did a great job on his haircut. I really appreciate her skill, kindness, and patient on the young kid that likes moving around too much. I used to take my son to the kid haircut salon. It was way more expensive than Great Clip and the kids cried that made my son cry too. I stopped coming back to rhat place. From now on I am going to this Great Clip location and will request Elena only. read more

Thank you Kelsey or another great haircut. No wait fast and friendly service. I been using this location and have never had a bad experience with any of the hair stylist. read more