It's nice to finally find a great clips that actually listens and executes. We have a great clips much closer to us, but prefer to make the drive to this specific location. read more

You can walk in or go to the location's website and check in. It gives you a wait time. You can't pick your stylist online unfortunately, nor can you reach the location directly. We stop by and see when our daughter's preferred stylist is working. We do a walk in or check in the day we know she is scheduled. The times are accurate. They work fast, yet do a nice job. Everyone looked great as they left. Mostly gentleman with short hair cuts. read more

Great Clips - Hair Salons Near Me - Surprise, Arizona

Good staff and they did a great job. Actually paid attention to what I wanted. Thank you read more

Was in the area and stopped for my boy to get a haircut. We didn't check in online, but the wait was only about 20 minutes. For me Great Clips is hot or miss depending on what location and who you get to cut your hair. This stop was fairly quick and no issues. My picky teenager left happy with the outcome. read more

Kylla did an amazing job! So happy with her personality, detail and attention. She asked if I could go home and flat iron my hair in order to get a clean cut. I appreciate her honesty and that she didn't just start cutting. Went home flat ironed and came back. She took me right away. Love love love my hair cut! Tipped her big as this hair cut would've been $60 anywhere else. She took her time, textured and all. Amazing service. Will be a client for life. Bringing my daughter in tomorrow. read more

The service is always amazing and the stylist are always very welcoming and personable.

Had an appointment today with what the website said was a 16 minute wait. I arrived, checked in and looked at the wait list. It said I was next. after waiting for around 10 minutes a young man was clearly sirens with the stylist, she took him right in. When I said I was next, she said he had checked in earlier than I did. AGAIN, looking at the check in monitor, to said I was next. Extremely unhappy with this and will; find someplace else that wants my business. THIS STORE CLEARLY DOES NOT! read more

I checked in Online and when I arrived I requested a certain stylist who has cut my hair before and another lady told me I cannot request and that she would cut my hair. Absolutely not! I have never been told I couldn't request who I want to cut my hair at any Great Clips!! Unacceptable! read more

I went to Great clips to get a trim and my stylist was Becca (so sorry if I misspelled her name) but she was AMAZING!! I asked for a half inch and she gave me just that plus she did a dry cut which I love personally. She kept a conversation the whole time. She also recommended a purple shampoo that was a great clips brand that I bought and now I will forever buy it because it works wonders! Thank you so much Becca, you are appreciated! read more

Zsa Zsa is absolutely wonderful! She is fun and professional. You can tell she really enjoys cutting hair and loves her job. I have recommended her to several people. The minute you set down in her chair you feel as you have known her forever. I love the way she cuts my hair. read more

Keela is the best she's so nice ! she gave me the "matilda djerf" curtain bangs and layers. She cuts my dads hair too and does a great job with a fade/trim for men. read more

I created an account on Yelp solely to write about this location. Which has proven to my family that Great Clips does not follow their online check-in option. I had signed in to get my children's haircut at 5:15 with an estimated 35 minute wait time. We came 15 minutes prior to the estimated time, and were told it would be an additional 20 minute wait (now going on 30 minutes). On three previous occasions we have experienced the same thing where we have done an online check in(sometimes an hour in advance) and still have to wait an additional 15-30 minutes to be seen. Showing that there is no regard for the online check-in option. If this is not honored it should be in the best interest of the company to just take away the online check in option if it is not even being used. After today we will no longer use this business and begin using competitors to get our haircut. read more

Super slow - twice I've had to walk out of this particular great clips. Sounds like the stylists are super friendly, they're having a great time. read more

Family trip to this location was pleasant & quick for most. My husband & daughter got washed & trimmed. I only got a wash. My wash was relaxing & I loved the product she used on me. I do not allow anyone that works at this location to do more than wash. I do Not trust them with my African American hair type. The lady who trimmed my daughter's hair complained to her about it being so thick & kind of knotty. She's only ten & biracial. She likes to play, I'm sure after a long day at school her long thick hair might bee knotted. Do not complain about it repeatedly to a child! My husband liked his stylist who was the same that washed my hair. She did a good job & has friendly. I will not allow the middle aged blonde woman do any of our hair ever again. (I'll have to check the receipt for names) read more

I checked in online and arrived early. When my name was at the top of the list, (and my "wait time" was 0 for nearly 5 minutes) families who were apparently well-known came in. When the third individual was called and taken ahead of me, I gave up and told them to take me off the list. Terrible customer service. Won't be back. read more

Last summer I went for a longer bob hair cut. The younger girl who cut my hair had my hair so uneven I had to get my hair cut very short and fixed somewhere else read more

While I'm still searching for a new stylist, my hair just keeps on growing so I decided to give Great Clips a try today. I've never been to a Great Clips before and I used their iPhone app to "check in" to get put on the waiting list as I'm sure on a Saturday, it gets quite busy. I only had to wait about 5 minutes and this location wasn't that busy at all as I got there right at 8:05 AM and they open at 8. There were 3 older gentlemen ahead of me. I think it helps that this store is tucked in over by Vogue Bistro instead of right by the road as I'm sure it would have been a total zoo on a Saturday AM. Christina cut my hair and she was friendly, polite, and listened when I told her what I wanted. I have super thick hair and it probably would have been easier for her to just wash my hair first in the sink, it would have cost me an additional $4. Not that $4 is a big deal, but my hair tends to laugh at the water bottle spritz. Either way, it worked out ok. It only cost me $13 for my cut...it was fast, easy, and Christina did a nice job. What I wish is that instead of perm services, they offered COLORING because I am getting sick of doing my own coloring, but I didn't know they didn't offer coloring so had to zip to Bashas next door to get a box of Garnier. Besides, does ANYBODY perm anymore? Would I go back? Probably...if I only need a haircut and no other services. The store was very tidy, the ladies were super nice, and my haircut was well done. The mobile app was cool and easy to use and made checking in easy. read more

Always great service and the app is the best saves time and get you right in. Never had an issue been going there for a few years

Decent depending on your barber. Sometimes they do a good job and more often than not, there's an opportunity for improvement. The customer service is pretty good. read more

Great Clips - Hair Salons Near Me - Surprise, Arizona

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I really had a good hair cut here. I even got my hair textured, I think that is what she said she was doing, but anyways it works. People said they like my haircut so I guess that fancy texturing is cool for guys also. Next thing you know I will be getting my eyebrows done. Seriously ask for: Last name Allison, she did a great job and was really paying attention to cutting my hair. She took her time and wanted it perfect. Glad she took the extra time, I get compliments on it :) read more

I've always gotten my haircut by Hilda. She's great with boy & girl haircuts and even trims my hubby's beard. This place has affordable prices and great stylist plus they always welcome you when you come in. read more

Check in online and you don't have to wait long. We tried a salon the day before and the wait was over 2 hours! Made an online reservation and only had to wait 5 minutes. The hair cut turned out great too. Just what my husband asked for. Will be returning. read more

I just got a haircut here and the whole experience was amazing! Everything was quick and painless! I was seen in about twenty minutes and treated very nicely! The staff were all very polite! I was very satisfied by the way my hair was cut and it only cost 13.00! On vacation and she may have done a better job than my regular stylist! Great place...would highly recommend read more

Quick service for both me and my girl. Prices very cheap, pretty decent cut. Would rate higher if they had any books with pics of cuts. will use again in a pinch. read more

Great place to get your hair cut, everyone is very friendly & fast. Never has a long wait. Good prices! Thank You, SB read more

Great place and amazing haircuts! Debbie has been cutting my hair for at least 5 years. I even drove to her new location when she moved GC locations. She is also the best manager around! Her store is also full of great and happy stylists! Always friendly and helpful! Tell your family and friends. Also the app to check in is a godsend if you are driving for over 30 minutes to get there! Worth the drive! No hassle and great work they do. read more

I hate going to someone new for a haircut but even more I hate paying outrageous prices. After my daughter and niece got their haircut by Nellie I decided I was going to have her do mine. I'm so glad I did, for $14 I got the same haircut I would've gotten for $40 at another salon. Thanks Nellie! read more

I visited this location today for a haircut. I was willing to wait extra time so I could get a specific stylist. I was told it would be about a 20-25 minute wait...while I was waiting the stylist I wanted took a phone call, she told the person come on in and I will fix it. She then had another phone call from the manager about the schedule. All other customers had been taken care of and a man came in and sat down. The stylist then finished the lady she was working on, she came out to me and said, "I need to fix this guys hair before you because he was not happy with his haircut yesterday." I said to her, " I have been waiting 40 minutes, she said sorry but I have to fix his hair. I chose to leave the shop and not wait any longer. I then called the shop and asked for a corporate number, the girl that answered handed the phone to the stylist that I originally wanted, I could hear her say I think she wants to complain. The stylist answered the phone and I asked her for the number. She gave me the number and again said the company policy was to fix or repair an earlier mistake rather than take care of the customer that has been waiting. I told her thanks for the number and she just lost a customer forever. I called the number and it is a recording, it says to leave your name and number and someone will call you back within 5 days. After hearing this I do not blame the stylist for following the rules because it is apparent that the rule makers are not really concerned about customer service and do not have any sense of urgency. They obviously have not trained their employees to be able to make a judgement call on the spot to make all customers happy. All that being said I really do not expect a call back or anyone to try and salvage my business and that is ok, I will find another salon for getting a haircut. read more