One of a kind experienced very honest and respectful thank you Jessica,lisa, Francisco and all the team members at Green automotive in pico Rivera I do recommend there services very great job read more

Green Automotive - Very excellent job on my car entire front end job excellent job at Green automotive collision in Pico Rivera - Body Shops Near Me - Pico Rivera, California

I used Green Automotive Group for an insurance collision repair. The repair initially seemed okay, but communication was poor. I dropped my car off on a Friday and was told it would be ready the following Friday. That date was missed multiple times with changing explanations, and I was even told to pick it up when it wasn't actually ready. Another concern was when shop management mentioned they had not yet received full payment from the insurance company, which made me uncomfortable and gave the impression the vehicle release may have been delayed due to payment. Since this was an insurance repair and I owed nothing out of pocket, that should not affect releasing a repaired, drivable vehicle. After pickup, I noticed quality issues: the right-side rearview mirror was loose and not reinstalled tightly, and there was wax residue left on the right-side window, suggesting the final detailing and inspection were rushed. I was also initially told the warranty was verbal only, and I had to ask for a written warranty which was provided, but lacked clear coverage details. Overall, the shop could improve significantly with clearer communication, realistic timelines, better quality check before releasing and proper written documentation on warranty. I hope this feedback helps improve the experience for future customers. read more

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Pablo and Jessica were both amazing with assisting me after my accident. Pablo was consistent & informative with updates on my repairs and communicating with enterprise about my rental reservation. Jessica helped with speaking to my insurance about deductible and always answered my calls on the first ring! Quality service here and everyone was always so nice. Car accidents are stressful but they made the experience EASY. Life savers! Love the outcome of my car too, it looks brand new, Will definitely be back. Thank you. read more

I was referred to Green Auto by my son, who had a great experience with this shop. I'm so glad that I followed his recommendation. From the moment I arrived, I warmly greeted and treated with exceptional care. They demonstrated outstanding customer service, kept me inform throughout the process, and followed through exactly as promised. My Honda was ready in time, and it looks brand new.! I truly appreciate the clear communication and professionalism. I highly recommend Green Auto to anyone seeking quality and dedication. Sincerely, Joe read more

Had an excellent experience with this company! Pablo and staff are the absolute best great friendly service and very fast turn around. I cannot recommend anyone else but Green Automotive. I had a mobile company come to my home and repair it was the worst experience! I am a very happy customer and will always recommend Green Automotive couldn't be any happier about the outcome! And the price was great I paid the about the same else where for a really bad job. read more

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Great service, Pablo was awesome and. I take all my cars here- such great body work and outstanding customer service

We've been doing business with Green Automotive for several years now, and they continue to prove themselves as a trustworthy, high-quality shop that truly values their customers. Pablo has built a strong and genuine relationship with me and my family over the years, and we know we can always count on him and his team. Whenever something happens to our vehicles, there's no hesitation, we know exactly where to go. They handle the heavy workload with professionalism and care, taking the stress off our shoulders. Green Automotive is a dedicated, honest body shop that takes great pride in their work, and it truly shows in everything they do. read more

Excellent customer service and repair of my vehicle .delivered on time as promised . Very good communication

This business is very professional and the girls at front desk are friendly and ready to help. If using car insurance, they help take care of all the paperwork. I would definitely return if I need service. read more

I am updating my review because of the lack of professionalism from their office and management staff. After the last large rain events, I started getting warning messages about brake system failure, lane mitigation failure and took the car to the honda dealer. They discovered that I had water in my tail light due to the repairs performed by green automotive. I contacted green automotive and informed them that these warning lights were caused by an electrical short in my tail light from the repairs they made. After numerous phone calls and attempts to bring my car into to be assessed they finally agreed to replace the tail light. The owner insisted the part was defective, questioned why I waited two years to bring this issue to his attention and that he was doing me a favor by replacing the tail light as he was under no obligation to do so. I informed him that the tail light has water damage because his work was substandard, the part was not defective as he did not purchase it since it was an original honda part. The warning lights only appeared a few weeks ago. The inner and outer tail light had water, and he only replaced the outer tail light and refused to replace the inner tail light. If you are an insurance adjuster, or someone who is looking to get your car fixed do not take your car to this bodyshop. The skill level and care is not up to basic expectations. They do not fix problems they mask them. They do not treat your car as if it was their own. I am extremely disappointed in how I was treated and I will be filing a complaint with the bureau of automotive repair. read more

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Second time at green automotive. Very professional staff. Pablo the manager follows up and keeps you up to date on progress of vehicle. Thank you green auto. read more

Green Automotive - Body Shops Near Me - Pico Rivera, California

Any Toyota Tacoma owners out there with defective paint that Toyota will not cover? After 4 years of owning truck, the paint on roof and hood started prematurely peeling, etc. Contacted Toyota regarding defective paint, and was told nothing they can do. I finally got the Roof/ Hood painted at Green Automotive in Pico Rivera, their estimate beat all others I got around town. Check them out and speak to Pablo, he was professional, went above and beyond my expectations, and my truck now looks new again. Thank you Green Automotive & Collision. Satisfied Customer Ray G. read more

Green Automotive - Before, after 4 years of owning, prematurely paint defect. Shame on Toyota. - Body Shops Near Me - Pico Rivera, California

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Hello to Green Automotive... my experience was nothing less than the most professional and upscale results. My vehicle was nothing less but exquisite upon my return. Thank you all for the great results, much appreciated... Special thanks to Pablo, he really exemplifies what it means to make the customer satisfied at all means! I truly recommend GREEN AUTOMOTIVE.! read more

My husband took his work truck to greens as direct led by a local car wash where his truck was damaged on July 29th. They said it would one week to get fixed. No one contacted him for at least 3 weeks. He called and the gentleman who took all his information quit. So, we had to start all over again and then was promised a week to get fixed because of the delay. We kept calling and it was never ready. After ANOTHER MONTH WENT BY, I was told to I could pick up truck but I was told lumber rack was on order! NOW ANOTHER 3 WEEKS NO PHONE CALL, we called and they said it was there. We go today to pick up the NEW lumber rack but all they did was try to repair the OLD DAMAGED rack. At this point we just wanted to be done with them and we took it and left goodbye WE will never use you again! read more

Amazing work done on my truck!! I recently got a hit and run and I had so many people recommending me this auto repair body shop!! My truck is looking like new and Pablo really helped me out with getting it done and ready to go I am so happy with the results I would definitely recommend this place!!! Ask for Pablo his service was great read more

I recently took my truck for body service. I was very happy with the work they did. Paublo also did exactly as he said he would do, take care of my issues! Thank you again for a job well done! read more

I recently took my car here to get the bumper fixed and Pablo really hooked me up. Not only did he fix my bumper, he also hooked it up by fixing prior damage on my hood. read more

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I had an accident and found Green Automotive after taking the car to Seidner in Montebello and were quoting over $7k for repairs. AAA (my insurance) wanted to consider this car a loss but I decided to push back on their only two options to take $$$ instead. Found Green Automotive on Yelp and Hector was able to take the car in and review the costs and all and guess what? Repairs came down to about $4,500. Immediate talked to AAA and they even had their adjuster come out to look at the car and we were able to agree that Seidner's estimate was excessive. Green Automotive had the car ready within 10-12 business days from day of approval to proceed with the repairs. Appreciate the help Hector and saving me a headache on getting a totaled vehicle when it clearly wasn't. read more

My 23 year old daughter was rear ended by a truck recently. She called me crying when it happened and I immediately went to the scene which was not far from our home. The man that hit her was apologetic and provided his insurance. The damages to her vehicle were extensive, she was hit by a work truck. Insurance is pricey but when we need it, it is worth it! The attorney sent a tow truck to pick up her vehicle because it was in bad shape and she couldn't drive it to the shop. That's where Green Automotive came into the picture! We had no idea which auto repair would handle the car but they did call her a few days later and told her they had started the repair and will call us with updates. They were professional from beginning to end and called and told her the estimate was going to be higher than what they initially thought because the trunk was no good and they needed to replace the whole thing which was understandable. Finally the car was ready and they called us to go get it. I must say, the repair work was fabulous! It looks brand new again and it appears they even polished the car because it was glowing! Like really sparkling beautiful!! They truly went above and beyond both in person and over the phone. I don't know the gentleman's name but he was tall and Hispanic. He truly was amazing to work with! You can tell they love their job and treat their customers well. Service was amazing and the work was well done. If your car is here because your insurance sent you here, trust me it will be in good hands. They are good at what they do. Green Automotive is the best, thank you so much! read more

I want to say thank you to Vicky, Esmeralda, and Andrea for staying open and making sure I was in good hands. I was so scared after my accident and it was really late. They stood at the shop until my brother came to pick me up. They even brought me a tea from Starbucks. My friend that sold me AAA insurance suggested I call Vicky the manager directly. Vicky had a tow truck for me right away and was on the phone with me until I arrived to Green Collision. I will update you guys once my car is fixed. read more

Green Automotive - My poor baby - Body Shops Near Me - Pico Rivera, California

Great Service Really Helpful felt the car like new. Hector was really helpful and very kind. I would highly recommended it. read more

Green Automotive - Body Shops Near Me - Pico Rivera, California

Got recommended this place and they are super sketchy. I signed a waiver that they're not responsible for losses of anything I had in my car. But they stole an echo speaker I had in my car. They also did a bad job putting everything together. I got my car back with a dead battery and my key Fob was also dead. I honestly got it worse than i gave it in. The bumper isn't the same color as the rest of my car. And I'm pretty sure they quoted my insurance way more than what they did cause it's so bad! Don't go here if you can avoid it. They also took almost two months to get everything together. All these pictures are AFTER the accident. read more

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Had my Tesla repaired here. They did great. Took a while to get car back cause parts are always on backorder with manufacturers . Not the body shops fault. I recommend read more

Highly recommend! Pablo and Lisa are the best! They kept me updated with my cars progress. My vehicle was fixed in a timely manner and looks brand NEW! read more

Excellent service. Turn around time was quick and my car looks better then ever! Lisa in the front office has great customer service. Any questions I had she answered or got back to me instantly. Paublo was AMAZING! What he promised he delivered! If your car needs repairs this is the place. Green Automotive should be your choice! read more

Hector and the team at Green Auto were EXTREMELY disappointing! Although my brand-new Kia only had a rear bumper issue, it took well over 3 months to get my car back. A job like this should have taken maximum one month, however, it appears that Hector came up with every excuse it the book to stall and withhold release of my car. The overall project management was non-existent and at one point, my car was assessed a parking ticket for being illegally parked. The ticket was not paid or reimbursed until I was informed by the city of the violation in MY NAME. And it appears that in those 3+ months in Hector's hands, my car was driven over 1,000 miles and upon return to my hands, smelled like a men's locker room. We'll let you draw the conclusion on this. The kicker is that Hector told me for the last month that he would take care of payment of the rent-a-car from his alleged friend...When all was said and done, his alleged friend came after me , even threatening me with small claims court to pay what Hector had promised to pay. If you are up for raising your blood pressure and stress levels, I HIGHLY recommend Hector and his team. You have been forewarned! read more

Pablo and his crew go above and beyond to get things right. Great service, they have been my go to spot for over 12 years. I live in the IE, worth the drive. Fight with the insurance company to get the best parts for all my vehicles. read more

It's so much hassle to be involved in an accident but Vicky and her team came to the rescue. Attentive and pleasant staff. Thank you! Would definitely recommend this place to families and friends. read more

Green Automotive - Body Shops Near Me - Pico Rivera, California

Everything from the service to the hospitality at the place is phenomenal. Every representative that you speak to over the phone greats you with respect. The people here, especially the owner, Vicky, show a genuine concern for your well-being even over the smallest fender bender. The main prerogative here is to get you back on the road as soon as possible while catering to any concerns about your vehicle that you may have. You can rest assured that under her care you will receive not only the best counsel on the steps required to repair your vehicle, but the speediest repair time possible. She personally works with your insurance to ensure the fastest inspection times and the quickest delivery for parts. Once again, I would like to thank Vicky for the superior service and quick repair. This is and always will be my go-to body shop! I came for an additional visit on 10/21/2019 because of some skirt damage I had with my S560. It's always a pleasure to see Vicky, Esmeralda, Hector, and Pablo and everyone else holding down the fort. These people really know how to deal with your insurance and make sure you get everything you need out of your time with them. The peace of mind I have whenever I drop of any of vehicles to Green Automotive is unfathomable. I never have to worry because the staff ensures that everything is taken care of from top to bottom. There isn't enough I can say about/ thank Green Automotive for. These people really do treat you like family here. read more

Green Automotive - Body Shops Near Me - Pico Rivera, California

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My car looks and smells brand new again and it was ready faster than expected thank you Hector and Pablo

Excellent service! Everyone was so helpful and accommodating. I brought my car in on Monday for an estimate and they were $1300 lower than some other well-known Body shops in the area. They ordered the parts and they came in the Following day. I dropped off my car Tuesday afternoon and picked it up Wednesday afternoon.Whitewood? Excellent work. Hector and Naomi are the best! read more

Great customer service, told me 2 weeks and the car was ready in 2 weeks. I'm very happy the way the car came out . Basically looks new! They were extremely attentive and throughout on what repairs had to be done. Car looks great! Thank you again Hector. read more

Green Automotive is an amazing body shop ! I went in with a 2011 Toyota Tundra with the Passenger side hit and they took care of me AMAZING ! 0 Problems with them, They handle it very good and were very good with the timing. They went the EXTRA MILE for me I couldn't be anymore happier with the work done here. Also Pablo & Esmeralda are very very very good with communication and updates on car/truck. They checked on it every day and gave Current Live Updates every day ! Thank You .. Highly RECOMMENDED read more

Green Automotive - 2011 Tundra - Body Shops Near Me - Pico Rivera, California

All Bad! I DO NOT RECOMMEND!! Like majority of body shops, they care more about insurance money than the quality of work. Bad customer service- They don't communicate or give you straight answers. It was Missing a light bulb and Took over 2 weeks to install a small light bulb. Emblem was installed in wrong place. Screws were left in cup holder- I would like to think they were extras and not forgot to install. read more

Worse service worse then the accident itself before anyone takes their car there make sure you do everything on email and have records of everything that is said with Esmeralda and Pablo very unprofessional people make sure to contact and verify any information they give you. They had my truck for 14 weeks. And getting them to make the repairs after I got it back is still an on going battle. read more

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Once again Green Automotive has worked their magic! It has not been my year so far, and on top of that, I get into an accident :( Without hesitation, I take my car straight to Green Automotive, see some familiar faces, let them know what happen and within minutes they had me driving off in a rental. Everything was so easy with them. They did all the work, not to mention I was so happy that they had their own rental services on site rather than having to wait to get picked up and go to the rental place and wait again. Aside from that, I hadn't even reported it to my insurance yet but Green Automotive was on top of it and they had them calling me. Green Automotive has always taken care of me from the minor to the major and I am always be grateful to their friendliness, professionalism and satisfied with their customer service and attention to detail. They took care of me beyond belief. Just look at the before and afters so you can see their amazing work, color matched and everything. My car is a unique Black Cherry and they got it just right. Thank you to Pablo and his crew for always going above and beyond! -Gen Martinez read more

Green Automotive - After - Body Shops Near Me - Pico Rivera, California

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Took my car in last week on Wednesday and it was ready today. The service was outstanding, the girls in the front to Leo who made sure I was kept inform of status. I appreciate you all very much. Highly recommend this place! read more

Had my car repaired at Green Automotive after hitting an object on the freeway. They took care of everything from the tow, rental and dealing with the insurance. Everyone was super friendly and they kept me updated throughout the process. My vehicle was returned faster then estimated and looked great, like nothing had happened. I highly recommend Green Automotive to anyone that needs their car repaired . Fast friendly and reliable. read more

Green Automotive - Had my car repaired at Green Automotive after hitting an object on the freeway. - Body Shops Near Me - Pico Rivera, California

My 2018 Chevrolet Silverado was towed to Green autobody after a drunk driver collided with me head on. After explaining to Vicky that the kid who hit me had no insurance and I had to pay out of pocket for the time being, it didn't take long for Vicky to empathize and work with me to waive some of the very costly fees. I can, without a doubt, say my faith in humanity is restored and I can't thank Vicky enough for lifting such weight off my shoulders in a time of great need. At the time of this review, I am not sure what will happen to my truck but rest assured, the next time I need a body shop, Vicky from Green Automotive is at the top of my list, no question. THANK YOU, from the bottom of my heart Vicky! read more

Green Automotive - Body Shops Near Me - Pico Rivera, California

Do not take your car here! When I got my car back there was some orange peel and very noticeable bumps from the paint. I didn't want to go back because it probably would've taken another 2 weeks or so to repaint/buff. I don't have the money for a rental and wouldn't be able to afford Uber everyday to and from work. So I just decided to accept it as is. That was the first disappointment. Recently, I noticed the windshield liquid wasn't coming out. I filled up the washer tank and the next day it was empty. I took it to the shop and they said it was the windshield washer pump. IT WAS WORKING PERFECTLY FINE BEFORE I took my car there. Now it's not! The guy tried to bullshit me by saying something like "just like everything else things need replacing or get old" or something along those lines, basically stating they weren't responsible for it. Judging by the other reviews that I've read about how horrible the service is and how this place is a scam. I should've known better. read more