"Most stress free car buying experience I have had!"…read more Both by in-laws and my brother in-law have purchased vehicles from Phil and have had fantastic experiences. My wife and I were looking for Suburban to cater to our 3 growing boys and Phil drove us to a lot where we could check some out. We didn't find some that day but Phil took it upon himself to go back to the lot later that week as their were more cars that were being shipped in. Based off the feedback he got from us he was able to select a Suburban that was absolutely perfect for our family at a very fair price. Overall Phil was fantastic and my wife couldn't be more happier ( happy wife-happy life ). I look forward to doing business with Phil again in the near future! Joey Flores

I bought my recent vehicle from Automotive Search about a month ago and I love it. I had been…read morelooking at a big corporate dealer, but seemed to fall through the cracks there. At Automotive Search, I worked with Bob Allen who was professional and attentive. The entire experience was low pressure, courteous, quick, and easy. I got a great, well maintained car, that had been thoroughly checked out and a better deal on financing that I had been offered at the big place. If you are looking for a new car, or a car that is new to you, I would recommend making an appointment here.

In late summer I was interested in a 2022 Tiguan that they had for sale for a decent price. I…read moredrove down to this store at an agreed meeting time. When I showed up and found the car in the lot I found it was full of hail damage. Neither the listing or DJ told me about this. The rear cargo area also had old parts from a previous service repair (that was never removed, I took it home with me). After figuring out a deal that they agreed to repair some of the more obvious damage. I was left at the VW store waiting on finance. During the finance process I was asked if I wanted aftermarket warranty, which I declined. As I went to sign on the iPad I found that the pop up covers up what I was agreeing to. I close it and found that Key coverage and GPS location service was selected. I had already stated to DJ I did not want the GPS service. They said it already in the car, implying that there was nothing they could do. It can be removed and I do not want it. But in finance it was on the deal. I had to remind everyone again that I did not want that. Finally everything was off the deal and I was just paying for the car. Eventually, when I wanted the hail damage repaired, DJ told me that the were "weeks out" and I can get a quote from someone local to me and have Tynan pay them. After I sent them the quote from someone I found locally ($1500), they asked If I could have them match "their guys" price($1200). I declined to ask some business owner that I have no relationship with to lower his price. Eventually we agreed on Dec 13th for the hail repair. We dropped of the vehicle around 6:30pm on Thursday night. Their shop does no have a night drop box with envelopes, you just throw your key through a whole in the door. Also, the parking lot is block off so your vehicle is parked on the street. DJ told me when we agreed on the Dec 13th that the repairs will take one day. I heard nothing from them until 4:00pm that the car will be one the following day. We had plans that we needed the vehicle for Saturday morning (Dec 14th). I could not get a clear reason the vehicle wasn't completed or if it was even work on. We have to move around things for Saturday and was finally contacted by DJ at 2:30pm that the vehicle would be ready in 30 min. My wife picked up the vehicle and we found that some dent were not repaired. DJ said, "they are something other then hail". The we owe that we all signed states "repair hail and other dents on hood as well as driver's side front and rear panels". Saying that is something "other then hail" is extremely frustrating and dishonest. They did not repair the vehicle as they said they would and cannot be trusted. I'm not sure if is lack of ability or they just don't care but DJ and others at this store and Tynan are extremely difficult to deal with. I do not regret buying this Tiguan but I do regret buying from Tynan. I have worked at several dealerships throughout my career and it isn't hard to be honest, caring and do what you agree to, while still making money. After Tynan, DJ and Troy were paid they did not make any effort to make it right.

We've purchased two cars now through Tynan's Preowned Superstore and really appreciate the service…read moreof their team. During our most recent purchase we worked with Robert G, DJ, Tom and Mark. Each of their team members made us feel like we are part of their family and went out of their way to help us. It's easy to see why Tynan's has been a part of the Denver car scene for generations. Many thanks to the Tynan team. My wife loves her new CX5

I am blown away by how good the service was here! Corporate should reach out to Sarah S and try to…read moreclone her.

I went to the dealership for a fuel pump recall and an oil change…read more While I was there, the service advisor suggested a brake inspection, even though I was just explaining that I already knew I needed new brakes. I agreed, assuming it was part of the standard multi-point inspection that usually comes with an oil change. No one told me there would be an extra charge. When I went to pay, I found out they charged me $55 for the brake inspection without ever clearly disclosing that beforehand. My bill was much higher than expected because of added fees that were never properly discussed. It felt completely dishonest. I asked to speak to the manager, and they refused to do anything to fix the situation. No accountability and no effort to make it right. This isn't the first time I've had issues here. On a previous visit, they left the oil cap off after an oil change. I drove my car for two days not knowing and lost a significant amount of oil. That could have seriously damaged my engine. Poor communication, hidden fees, and careless service. I won't be coming back.

Working with Macy at H M Brown was the best car-buying experience I've ever had…read more I found a few cars I liked on the site, and Macy brought them all to my house for test drives. I handled the financing from home too--filled out a quick form online and heard back within hours with a rate lower than anything I'd found shopping around myself. Once we found the car I wanted (a 2024 Mazda in perfect condition), wrapping everything up was incredibly easy. No hidden fees like you get at other dealers. The only time I had to visit their location was to pick up my car and sign a couple papers. This was my first time buying from H M Brown, but now I'm a customer for life.

I was needing to get a new to me car and was really wanting a jeep Rubicon that had a manual…read moretransmission. So I went to H.M. Brown to see what they could do and when I got there no one was at the reception desk (I did not make an appointment or anything) and a guy named Macy Marsh saw that I was in need and came out to see how he could help. Mind you I had no appointment, I just dropped in. So I told him what I was looking for in a jeep and he said to give him a little while and he would see what he could do. That same night he texted saying not only did he find one but that it had all the extras too and if I would be interested. I sure was. And to make a long story short he was able to get me the jeep of my dreams in about 48hrs of me coming in with no appointment. Macy and H.M. Brown really came through for me. Thanks again to all made it possible.

I recently purchased my new Ram 1500 from these folks and I was happy with the experience. I had…read morevisited this dealership several years ago, when it was under different ownership, and I was not happy and didn't return for 7 years. I noticed it was under new ownership, Larry H. Miller, and decided to give it a whirl since I was in the market for a new truck. I showed up and was immediately greeted by Joey S. and I told him what I was looking for and he immediately showed me the models I wanted to see. This guy was a rock star and very attentive. He didn't pressure and was very patient as I drove several different trucks. This guy hustled to move cars around so I could get to the vehicles I wanted to drive and I was impressed with his work ethic. When it came time to negotiate I didn't have to go through several back and forths, it only took one bounce back and the floor manager, Bryan, came to help seal the deal. He showed me his numbers and I showed him mine and we came to an agreement. Straight forward and clean. Bryan was very easy to deal with and the numbers worked out. Nobody likes to be at a dealer and do the closing routines but this was relatively painless. If you come in armed with information it will help the process greatly. All in all, at this point in time, I would come back. I will update soon with service ratings once I go in for my oil changes.

Tried, I said tried, to get a service appt. Wanted to get an estimate from an advisor, scheduler…read moresaid I could not speak with one, she had to schedule an appointment. She said an advisor would call me, never happened. She would not connect we with anyone and copped an attitude. Will NOT go there.

Bottom line pricing and non-pressuring sales team was a real positive. I will be a returning…read morecustomer.

They are a place you do not want to expect efficiency in buying a vehicle…read more Great for test driving, but extremely unprofessional to close deals. They sold a car I drove without waiting for my response, and now that I found another car, I have to be chasing them to close the deal. On a CASH purchase. They're immature and far away from being sales man professionals.

Just bought this car a week ago, passed emissions and haven't had any issues with it, thank you…read moreMr.Salazar.

After long weeks of looking around to find the best deal and car, I found CTS Auto…read more Very great full to Robert for the help, He is such a genuine caring person, he listened to my needs and took the time to find the best vehicle for me. Made the experience way enjoyable than many other dealers I encountered with. Very much appreciated.

I bought a vehicle from A1 a number of years ago. Recently, I got a flat tire. When I went to…read morechange my flat the spare did not fit. I resolved the situation myself. When I called to tell the owner of A1 what had happened he was condescending and could not understand why I would call him or what in the world he could do about it. Just to clarify, I was not demanding anything. The one star has everything to do with the way I was talked too. Also, I thought it was weird that they offer gift cards for good reviews on review sites.

Thank You Auto Sales ! We Went in walking and out driving in a car perfect for our family ! Pedro…read morewas our sales Rep and he was EXCELENTE!!! I recommend this dealership to everyone !