Tiana helped me with amazing service and assistance in purchasing a hitch for my truck. Went…read morebeyond what is normal and would recommend her for top customer service !

I left O'Reilly's in a huff across the street because of lousy service. I walked got great service…read morein and out battery test and new battery. I will always come here for now on. Yea AutoZone boo O'Reilly's.

This is my second visit to this location, and both times the customer service was excellent. I came…read morein for a battery check, found out it needed replacing, and bought a new one on the spot. I hadn't planned to install it right away, but they provided tools and help--especially Andres, who handled a tricky replacement with ease. I've been to many AutoZones, and this one stands out for its outstanding service.

I came in with a check engine light on my 2021 Subaru. The car. Of course this is very stressful…read morebecause I don't even know me where to start with a repair. Jared and Jason at autozone printed out what codes were causing the light. They were both very knowledgeable telling me what to look for and what doesn't need to be fixed. They gave such great advice and eased my worries. Such great customer service. So grateful

I was put off when I first walked in because the two ladies behind the counter, saw me come in but…read morewaited to finish their conversation before they even said anything to me. She was very polite when she did. Perhaps they could finish their conversation once they helped me. I was trained that way with my first job back in 1986. Other than that, store was clean, and they had what I needed as well.

Horrible customer service and horrible management all around horrible store they operate on their…read moreown rules and follow the letter of autozone policy when they please they don't do anything to the workers who are rude and just let them treat customers like garbage do not come here if you need help with your car parts go to any other one in lake Elsinore not the autozone on mission trail it is horrible and do not recommend coming here unless you want the management to give you hard time about things they say can't be handled even though I have family who works for autozone and contradicts their statements so don't come here to this autozone is my all in all advice horrible horrible horrible

I went in to purchase a battery for my 2010 Scion TC and the young lady that helped me was very…read morepleasant and very knowledgeable. The young man that greeted me with my battery to install it was Johnny and this old soul of a young man was such a great representation of the AutoZone brand and his customer service skills were some of the best that I have ever experienced from such a nice young man! He was so polite and completed the job quickly and effortlessly. A true asset in growing the AutoZone brand...

Kaity was amazing!!! today she helped patch my tire and got me up and running again she made my day…read moreI was able to get to work thank you so much other would people would have not gone above and beyond like that

praise God for all I want to say!!! these guys are here are very much trained by their manager…read morewhich is beyond words I've never been taken care of it so authentically my six men with my clothes on LOL attentively and masculinity taking care of a woman I recommend them if you ever need help you go there especially if you're a woman you will feel safe you will feel like you're a queen! Diego I believe was his name that put my battery in for me but beyond that they gave me a discount I didn't even know I even had once I got my change I came in with $190 with my service animal who had been bitten and we had Staples and we are first day out in life and I couldn't ask for a better experience ever so definitely if you're a woman and you want to help these guys right here are raised up by a good manager it trickles down to that effect and these guys I will never forget and I'll tell you what I dealt with a lot of men mechanically just piece of s*** people but AutoZone here yeah this is the place to go I promise you you will not leave feeling like insecure unsafe you will have everything you want handled and you will feel so great!!! I love every man that contributed to my experience today I will never forget them to me it meant the world!!!!!

Wow, so amazing. Walked in asked to borrow the code reader and the manager was so wonderful. Came…read moreout and helped me check everything.

now let me tell you a little sum sum about your BEST employee in the history of this auto zone…read morelocation. ANDREW RAMIREZ not only provides high quality customer service but is also able to help guests in a timely and efficient manner. been having weird issue with my car recently, weird logo on the dash and my windshield wipers have been smearing dirt on my windshield when i use them. had no idea what was going on! no way im taking my car in to a shop to get absolutely taxed. went in to autozone the other day and asked for help from andrew ramirez and he was on it in a jiffy. he told me exactly what was going on and what i needed to fix it! turns out my windshield wiper fluid was low and he directed me towards some different options until we ruled out what was best for my car. since then ive never had that problem! anytime i need help im going straight to andrew ramirez! super sweet and funny guy, cracked funny jokes the entire time! left auto zone with a smile on my face and a happy car. thank you andrew! give this guy a raise and a promotion ASAP!

This was an opportunity drop by (I was going to a neighboring store)…read more While I was wondering the aisles looking for my part, a staff member asked what I was looking for. He asked the right questions, looked up information in their data base (information that I didn't realize I needed), and told me what aisle my parts would be on. I bought my replacement parts. I've installed them already - they were the correct size. I was in and out quickly.

Ordered a water pump and was told I can pick it up after noon the next day. Went 2 days later,…read morerecords say it was there, but nowhere to be found. When back again the next morning, same thing. I asked them to order me a new and credit my credit card for the first one. He said I would need the part to refund you so unless you have it, I can't refund for that part. That was it, that's where he was leaving it and I should too. That must be a systematic problem because he knew at that moment he could not do anything.

5 STARS for Customer Service. Our Alternator went out and…read moreso we headed to our neighborhood Autozone. Yes, we called ahead but we didn't have the correct part #. Fortunately Rene at the counter was EXTREMELY Helpful with our project. Even though this location didn't have the part we needed Rene was great at tracking down the part at another location. Great service, Autozone team player and overall great customer service. Thank you Rene for all your help.

I am writing to formally recognize Raymond for providing service that went far beyond the standard…read morecustomer experience. We brought in our Thor RV seeking assistance with a battery issue that was proving difficult to diagnose. RV electrical systems can be complex, but Raymond handled the situation with a level of technical expertise and patience that is rare to find. He didn't just sell us a part; he took the time to advise us on the correct configuration, ensured the battery was properly swapped, and verified that everything was functioning safely before we left. Raymond's professionalism and willingness to "get his hands dirty" to solve a non-standard problem saved us a significant amount of stress and potential maintenance costs. He is a phenomenal representative of the AutoZone brand. I hope this feedback reaches his district and corporate leadership, as employees of his caliber are what build lifelong customer loyalty.

Came in again, I have no clue why. Looking for engine filters, again. No greeting, again. No…read moreacknowledgement, again. No asking if we needed any help, again. They all avoid you like the plague while they just stare you down in the rudest way. When we went to checkout, Patricio was very friendly and helpful helping us look for stock at another location. The most disappointing part? You have your MANAGER, Daniel up front not running his team effectively or efficiently because they are all there having personal non-work related conversations instead of being productive or helping customers. DO BETTER. Train your employees to work like they are getting paid to be there. Pretty sure the 5 star reviews are family and friends as they conveniently know everyone's names and have barely any other reviews.