Had the best experience at Jiffy Lube! Stephanie Dominguez was incredibly helpful, kind, and…read morepositive throughout the entire process. The whole staff was great--efficient, professional, and friendly. This was by far the best service I've ever had. I'll definitely be coming back here for all my car needs. Highly recommend! Don't go by the 1.5 star review, it's clearly wrong!

I purchased a truck that never should have passed inspection. The dealer took it to be inspected…read moreannd the truck came back with an inspection sticker. so I moved forward with the purchase. When the check engine light came on, I brought it to a mechanic. the mechanic stated "this truck never should have passed an inspection." If I could upload the pictures, you would see why. Steer clear of Juffy Lube, at least the one in East Longmeadow! Don't trust an inspection done by the dealer at Jiffy Lube .

My Go To Place for my Mass State Inspections!…read more Friendly and respectful! Reasonable wait times!

They are fair and reliable! Always willing to help and offer suggestions. I've gotten my car…read moreinspected there several times and will keep going back!

Joe and team do great job! He is friendly and the team goes the extra mile to help the customer!read more

I stopped in yesterday for a replacement rear windshield wiper. For some reason they insisted on…read moretaking my car keys and bringing the car into a service bay. I was also told they needed my registration. After about 20 minutes they said they don't have the correct windshield wiper. They can get it in another 20 minutes. I was also told no one locally in East Longmeadow or Longmeadow has it in stock. I might not be the most savvy when it comes to car mechanics but I was sure I was being taken advantage of when I was told it would be $65 in full if I waited and they replaced it. I took my keys and registration back and drove off to my car dealer where I purchased my car. They had the windshield in stock, it was $26 and in about 2 minutesit was installed. Funny thing is I purposely didn't go to the car dealer initially because car dealers are always the more expensive option.

Been going to Bob Hawley for 20 years now. Bob is honest and reliable and does great work!read more

scotty is the man he's always quick to help me with a sticky situation, n jobs always well done ,…read moreonce he retires idk what to do!!!

New to the area…read more When check engine light came on, I brought it to Felix's, which is up the road, from us and open 7 days a week. They admitted they did not have equipment to work on thermostat for Chevy Cruze. Though, I had a very reasonably priced oil change and I appreciated their being up front, just seems odd, they could not work on a Cruze. Wound up taking car to former mechanic in West Hartford.

Not a good place to take your car. I was charge $96 for nothing. My passenger side front window…read morecouldn't go down and I drop my car off for a diagnostic and possible fixing. After a few hours I got a call from one of the mechanic saying; his exact words " 1. My driver side power window switch was no good, 2. He has to fix the switch first before he can tell if there's going to be another problem ". What? I thought you diagnosed a car as a mechanic and recommend what need to be fix. Long story short it wasn't my driver side power window switch, it was my front passenger side window motor that needed to be replaced. He lie to me. Now! don't get me wrong I believe the owner is a good and honest person, but as you know some employees will always steal. I have attached a pic of what needed to be changed.

Long time customer, friendly people, first class mechanics and fair pricing. They service all makes…read moreand models including classic cars and trucks. I highly recommend them.

Joe did a great job repairing my vehicle. The cost was on target with his estimate, the work was…read moredone in a timely manner, and the staff was friendly. Thank you.