Where do I start? Worst service ever! Look, I know there is a "pandemic" happening but one ketchup package is all you can give me? Seriously? Pre-made in a cookie package, with one package of salt and one napkin. Man, you guys sure are winners. Only good think about the restaurant was the crush ice in my dr. Pepper. Service is trash, drive-thru worker unprofessional and the manager, don't even get me started. I couldn't wait to hurry up and pay so I can eat what I assume at the time was a delicious Griff's burger but nope, it was not. I will stick to the one in my home town in Fort Worth, even if they treat customers like crap at least the food is worth it. read more

a good solid burger and very affordable, service is always nice and the food comes out quick! i pass this place everyday on my way back from classes and it tempts me everytime! read more

Went there today around 11:15 am to 11:30 AM. Order taker took and got my order correct. She was friendly and very nice. It was fast and the food was absolutely delicious. All the employees here are really nice. Thank you for continuing that good ole friendly Texas tradition. read more

Steak sandwich and burger were both made hours before we even ordered; sammich was way over done & was mostly greasy burned batter. Burger was cold, bun was even colder and very bland. Before our food came out we both said we should have ordered the Steak Fingers. We'll never get a chance to try them now because DQ is just next door and thats where we're going next time. Onion rings were pretty good I guess. I liked the ice in my drink the best. read more

They should definitely work on their customer service skills. First of all being rushed at the speaker. Sometimes we don't know exactly what we want and need a few seconds to read the menu real quick. And once you start ordering she is very rude with the way she continues to ask the questions she needs to ask. I get they gotta try to get this line moving, but damn, calm down for a second and let me think. I don't work here and have the whole menu memorized. read more

I've been eating at this location for many years I've never had a problem with any of the staff or managers yeah sometimes they don't get the order right when asked not to put tomatoes or pickles hey its a good burger let it ride we all need veggies anyway but Sunday the 9th of February around 1 or so Ms Elizabeth the young female on the drive thru totally got out of hand with a long time paying customer had a smart mouth comments look if you don't like the customer service field or fast food industry leave they have plenty of warehouse jobs if this is what griffs allows to be up front and speaking to customers in such a manner I'm all for any establishment losing business read more

Made a pitstop here today for lunch, haven't been to Griff's in many, many moons. Had the double cheeseburger and fries. Was FAN-tastic !!

I've had better Griff's. The chocolate shake is bitter and the burgers are below average. The Griff's on Buckner is way better.

For $7 you get a large made to order cheeseburger with mustard, lettuce and tomato (similar to whataburger) wrapped in paper, side of onion rings and a medium fountain drink. 1 star - Decor 1 star - Ketchup (taste like hunts, I hate hunts ketchup) 4 stars - Burger - Large burger cooked well and very tasty! Reminded me of whataburger (which I love) 4 stars - onion rings- crispy and hot (yum) I will definitely come back when I'm in the area! Overall 4 stars for an old school burger joint with tasty good priced burgers. Next time I will try chicken sandwich, it looked tasty! read more

Griff's Hamburgers - Burgers Near Me - Mesquite, Texas

3 stars because the food is good. However, the customer service needs much improvement! We ordered 3 meals and the employee Cameron, very discouraged asked "anything else? Anything else?" Like, hurry up already with your order! We repeated ourselves 3 times because she couldn't hear us. If she didn't hear us she would state, "huh? Huh? What?!" Once at the window, Manager Casey, was very kind and apologized! read more

So many childhood memories begin or end at Griff's Hamburgers. Even after all these years the great taste of their burgers stands out in the sea of options. I have gradually moved up to their Monster meal "plus hot, plus beacon". This is a meal you work up to fellas, don't just assume it's a clever name. Oh, and waste line be ware. Being able to bring my family here and experience the same amazing memories has been great. Thanks Griff's Hamburgers for the opportunity! read more

So freaking good! I always get a chicken sandwich and my kids love the cheeseburgers. The fries are good too, fresh and hot. They have the old time burger vibe. Paper wrappers, old time logo, it's nice to remember the good old days every once in a while. I may pop in today. read more

Man what a tasty burger. I literally wanted more. It's a busy Sunday. Customer service is good. Only complaint is everyone is very busy and neglecting bussting the tables. Taste of food is great though. I will be back! read more

I still like the Garland location better, maybe this place is a little over rated. Busy place waited over 15 minutes to get out order. Didn't taste fresh made the burgers were warm temperature so were the fries had no flavor. Only thing fresh made were the onion rings. read more

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I absolutely love the Chili cheeseburger!! Best flavored chili I've ever had..fries are good to..honestly best burger I've ever had

Don't come to Griff's thinking that it's the same place you used to eat burgers as a kid, They are staffed with people who cannot make your order correctly no matter how plainly let you tell them what you want! This is my third trip without getting the correct order and I was not going to eat what they gave me this trip! So now I am back in line and have to go through it all again. Do not waste your time at this business!!! The manager came out of his hole and we're going have at least 6 more weeks of bad service and subpar management! He likely remade my returned cold, clammy burger and just pray he didn't spit on it! They charged me an additional $1 plus to correct it-IMAGINE THAT! CLOSE THIS PLACE DOWN!!! Actually the employees were okay, just held back by a bad business model and a manager who has the decision making skills of three toed sloth! read more

I went for a plain $1.79 hamburger, medium chocolate shake and onion rings. I was given a soda drink and the clerk wasn't excited to correct my order. She said that I couldn't have a shake because she didn't ring it up. Note I hadn't paid yet. They corrected my order and handed me the bag. I was told to park in the shade in space 1. It took a while but a sweet fellow brought my shake and offered to fix the sandwich. I declined because I was starving. I ate half the burger since I don't care for cheese. I was down to my last 3 onion rings and preparing to leave. A dark haired dark eyed woman told me that I couldn't eat my three onion rings and that I had to leave because the space was reserved for people waiting. Interestingly, nobody was in the drive thru and I spent more time in the spot arguing with what has to be a new manager since they have always been nice in the past. Thanks for my last Griffs burger experience read more

So I already liked this location before but now it's really cool. So I'm on my way to visit my mom in a rehabilitation center and not thinking anything serious about my order i decided to order food and a bag of love just because I wanted to make someone laugh and help them with their day. When I got to the window they actually followed through and got me my food and a bag of love filled with candy! Lol Everybody got a kick out of it and I definitely will remember this. Let's me know they truly got some great people at this location. read more

Griff's Hamburgers - Bag of love - Burgers Near Me - Mesquite, Texas

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Ate most of my burger, until I found a wad of long hairs bundled inside of the meat. The manager was rude af and only refunded my burger. Not the meal and offered me no incentives after being a loyal customer 30 years. read more

Griff's Hamburgers - Burgers Near Me - Mesquite, Texas

Great burgers and fries even great milkshakes and it's a affordable price would recommend

In this store and cashier who is the general manager and drive thru person were incredibly rude and confrontational. Wanted to argue instead of fixing our order that was incorrect. Too bad because the food is great. read more

Not once ever had problems with any of my order fast order smooth transaction customer service fresh food only defect is the lines other than that good and friendly place. read more

Good old fashioned hamburgers. My favorite is the double giant cheeseburger combo! Fresh tasting, quality, food! Customer service is pretty good, too. It ain't for health nuts though....this is good, greasy, gorgeous, slap your momma food. Thank you, Griff's! read more

I know, I know...this hamburger thing is getting old. Yes, I went to a hamburger joint, don't scoff at me, I'm trying to check everyone out! (smiling nervously) We can do a hamburger every now and then, can't we? LOL Going into an establishment such as this should be very simple, a toddler can order as long as he or she knows their numbers... As I walked into this place on one Sunday early evening, I was ready to order, I looked up and down, left to right...everything looked relatively clean. The floors could have been swept a bit, but, that comes with the territory on a busy day or night! I got in line to order, the people (behind the counter) are friendly enough, accurate and pros at taking orders which are complex. (smiling) As I looked around for a place to sit while waiting for my number/order to be called, I realized I was become uncomfortable in my surroundings. The people who frequent this place vary from families with children to truck drivers...This means, I should have felt completely comfy. not the case, however! The truck drivers were as sweet as apple pie (they minded their own business) and the familes with kids made me nervous, very nervous! Maybe they didn't like the color top I was wearing...Maybe is was my hair style...I don't know...I felt the undertones of a territorial kind of issue... After I scanned the area, I realized I didn't mind letting my food get cold. I didn't mind carrying a styrofoam cup home between my thighs as I drove home. I would drive back home and eat...so, I politely asked them to make my order "to-go" instead. Happily, they bagged my meal and I got out as fast as I could...hoping not to be "handled" as I got to my car. Okay, so, I maybe exaggerating a bit, (smirk) but really, the overall atmoshere made the think of what it might be like to be in a holding tank waiting to be booked...get my point? I've been in all sorts of eateries, this was the least appetizing when it came to the customer clientele...I would safely say the drive-thru is a good option and bring your friends. Maybe on a different day of the week or a different hour; I don't know, but I'm not going to go back inside to find out. I hope I haven't offended anyone. (ducking and covering my head) lol Have a great day!!! Nina read more

Friendly service and a decent burger were the highlights of a trip to Mesquite. Yes, you will need napkins...... read more

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In town on business and my client recommended this place as opposed to the many chains (e.g. Taco Bell, Whataburger) in the area. I decided to keep it simple and just try their double cheeseburger and a water. The fact that I didn't order a combo caught the cashier off guard and it took him a moment to process. Despite the confused staff, the burger was terrific. read more

03/28 Went to the drive-through to order a cheeseburger combo. I order it politely but the cashier was giving me attitude. She continue to interrupt me while talking. I had to repeat myself several times. Instead I went to Whataburger and they were super nice. read more

Best place to bring the kiddos for yummy burgers, fries & jalapeño potatoes bites after church on a Sunday, they play good music too!!.... want to try fries in vanilla shake this is the place to do it read more

I would have to say that if your in search of a GREAT old fashion burger, fries and drink then this is the place to go. The setting is fitting as well. read more

Average At Best I ordered a cheeseburger, fries and tea. Nothing special about any of it. Very average. read more

Love this place!!!! It gets 4 stars because the food is AMAZING but the inside is run down and sometimes gross. If I was just judging on the food from the drive thru it would get 5 stars for sure. My friend introduced me to this place... He had eaten there with his fam for over 30 years. So glad he introduced me to it, except now I'm beyond addicted. Oh and I love the little logo too! So cute. Good job Griff's! read more

Have heard alot about this place so i finally tried it today its very good i liked the fast service and the food i will be back. read more

Griff's Hamburgers - Fast food fast service - Burgers Near Me - Mesquite, Texas

I wish i could eat here more often, but they get so busy and packed. It is worth it though! Fast service and it's the only fast food place down the street from me that i can get a good ROOT BEER FLOAT! (Obviously their burgers are good too lol) read more

Always get the #1 w mustard and mayo with a Sweet Tea. The burgers are really big and juicy and very delicious. They also have shakes, all flavors are good as well. read more

Who doesn't like a good 'ole "bowling alley" type of hamburger? That's exactly what Griff's Hamburgers reminds me of. I got the Double Giant Cheeseburger and added jalapeños. Let me tell ya, it was "eyes rolling back in your head" type of good! "LARGE" means "LARGE" to these folks when it comes to the portion of fries you get when ordering the large combo. I took a gander at some onion rings that someone ordered and they looked absolutely awesome. (I'll try them next time) This place is a 'hot spot' for lunch so either get there before noon or after 12 noon because parking is limited. read more

I've visited this Griff's before, and everything was okay, but today my experience was aweome! I was discouraged when I pulled into the parking lot and saw all the cars (weekday @noon). When I got inside there was a line and the dining room was packed. They were staffed very well for the crowd. The cashiers were friendly and attentive, which helped the line move quickly. The manager was in the front preparing drinks for each order and everyone was hustling. My orders were hot, fresh and prepared correctly. I was in and out in about 10 mins. I was shocked. Kudos to the management team! They've hired a great staff and aren't too cheap to schedule adequate staff to insure guests aren't waiting excessive amounts of time for their food. I'll definitely be going back. read more

We ordered 2 monster burger combos the meat tasted old, dry, and smelled funny.They forgot one the fries. I could bring myself to finish eating it. read more

I have been going to Griff's better burger since the mesquite location was build so many years ago. They have stayed freshly made with real beef read more

So good. Old fashioned hamburgers and the onion rings oh my. Clean place to eat. Service was lacking a bit while we were here but not terrible. read more

I've been coming here all my life. The menu has never changed and neither has the great service and tasty food. Real shakes and real floats. And that same 1980 decor. Love it. read more