The employees were incredibly patient and helpful as they helped me figure out my tire problem. Solved the problem quickly and the customer service was above and beyond. Definitely recommend! read more

I took my car there based on a friend's recommendation. My car had been towed due to no working brake lights, which I was not aware of. They got the car in right away, and diagnosed and fixed the problem with a few hours. The car is still working well a month later They gave me a list of items that needed attention but were not pushy. I felt comfortable with them and would use them again read more

I take my car and truck here when I have neither the know how or time to fix it myself. I work on my vehicles on my own for the most part. Sometimes you just need too take it too the pro's and yes they are pro's! Great service great atmosphere. Prices can seem a bit steep but on some parts you're also parking for the warranty. read more

Grismer Tire & Auto Service - My truck 2015 5.0 - Tires Near Me - Dayton, Ohio

Waiting to get a tire repaired or replaced. This is an unscheduled event. Had it here before they opened. Called when they opened at 730a.m. Man on phone was short and unfriendly. Came back to shop at 830am and the people were not any better in person. No coffee in lobby for customers while they wait either. You can feel the value they have for their customers. read more

Grismer Tire & Auto Service - Lobby area - Tires Near Me - Dayton, Ohio

Google review this business which has outstanding reviews averaging a 4.6 rating. They took on an engine repair for us on a Saturday and had time to fix it the same day. Great service, friendly, and has a student discount. read more

Grismer Tire & Auto Service - Google Rating. Business is a winner. - Tires Near Me - Dayton, Ohio

I left the hospital after 16 days and I found out I had a flat tire. I went to good year they did nothing for me and then I went to Grismer. They immediately took care of me. Thanks Grismer. read more

I took my ford focus in for a test drive. Having little knowledge about cars the workers at Grismer were patient with me and explained their processes. After the test drive they called me and went through the results in depth and told me not to pay for certain things if they weren't necessary. Very good customer service, quick and prompt, and professional. I highly recommend them. read more

They are horrible! Over priced and when they get done doing one part of your car magical another part needs fixed that's even after spending over $150 for a diagnostic test that didn't even tell me everything that was wrong with my car. They lie and do half ass work put the wrong oil in my car reach lead me to need a timing chain. I wouldn't recommend at all STAY AWAY! read more

For eight years, I ran parts to several Grismer stores. At every one, brake pads, rotors and calipers were the bulk of what I delivered. They were also the bulk of what I brought back to my store. I would get four or five runs a day to a Grismer's for brakes and in almost every case, I would get a call to pick up returns under warranty. This got me and my manager curious, so we started looking deeper into the parts I was bringing back. In many cases, the rotors or calipers were not marked with a manufacturer's stamp, so we couldn't really tell whose they were. But in a large number of cases, we would find a stamp, and it wouldn't be ours. Often, the parts we brought back were in like-new or barely worn condition. This came to a head one day when a customer came in with an invoice from the Grismer's account I serviced. He asked for prices on pads and rotors. I looked them up and told him the prices. He then pulled out his invoice and showed me how much he'd been charged by Grismer. I told him it is common practice for shops to charge a markup on their parts and that everybody does it. It's legal, if aggravating. Later that day, I got a call from the Grismer store for a warranty return. When I went, I recognized the part numbers being the ones I had looked up for the customer and what I had delivered earlier that day. When I examined the return parts, they were clearly stamped with the Ford logo. I told my manager and he called the shop. The assistant manager told us point blank that it is common practice at Grismer to warranty return all brake parts. What this amounted to was they get their parts free, but they're charging the customer full price plus markup. My store told that manager that, from then on, they would have to supply the original invoice number for the parts being warrantied or they would not be accepted. I also reported this to the consumer protection office in Ohio, but I left that job before I learned what, if anything, was done. If Grismer's tells you you need brakes, I think I would still get a second opinion. read more

Brought my car here recently at the recommendation of a friend and was promised by the mechanics that they would do the best job in Dayton. Nearly $700 later, my car ran smoothly for a whopping 24 hours before the check engine light came back on. My check engine light then began flashing frantically just a few days later, so I took it back in to Grismer. Diagnosis? A $900 estimate for more work! $912 for 4 spark plugs, an ignition coil, and a fuel pump valve. The ignition coil was quoted at $285 for the part alone, yet auto parts stores have the same part for $70. GO ELSEWHERE - this Grismer location is dishonest and greedy. Update: I was able to get all the same work done that Grismer quoted me $912 for $350 at Muffler Brothers. I can't believe I almost spent another dime at Grismer. Please go elsewhere! read more

I have been going to Grismer for years now for all of my maintenance and repairs. I do this both for my personal vehicles and the pool of vehicles I am responsible for at work. They always do everything right the first time, they're comparatively inexpensive (when I compare to what my friends pay at other places), they're very friendly, and they often go above and beyond. read more

Had a broken windshield wiper and they quoted me at 150, and ended up costing 600, by pushing I was able to get it down to 500 but they were very rude. Don't go here. read more

Not the best for foreign cars,(even an oil change might prove problematic) but, they will 'try' to accommodate. Very professional. read more

I DO NOT RECOMMEND GOING HERE!!!! This place had terrible customer service! I had a old man help me and he was very rude. On top of horrible customer service they did not do my oil change correctly!!! They did not put the o- ring back on after they changed the oil. I was on the freeway when the light turned on. I was going 80 miles and hour running on one quart of oil left with out knowing it. I'm glad I stopped or I would have been out of a engine and hiring a lawyer! read more

Grismer is always very nice and professional. They do not try to "sell me" like other auto places. They drive me to work and pick me up while they work on my car, which is a huge plus! Thank you to the Grismer team in Dayton for being fantastic! read more

I scheduled to have my oiled changed and wasn't able to make it to my appointment on time. I called prior to my scheduled appointment to say I would arrive 15 minutes after my scheduled time. They said they would still get me in quickly and the oil change done fast. More than two hours later they finished the oil change. Very slow service and not honest. read more

My daughter is a UD student- we are six hours away so when her car needs repair the last three times we've taken it here. They're very expensive and each time we get it back, two months later there's something else wrong with it. I'm done with this place! read more

Came here with a groupon. The service was very friendly but it did take a long time for a basic oil change. If you go to the website apparently they have a $20 off coupon making this service very affordable! I would come back! read more

Excellent customer service. My brakes were making a funny noise, and grinding. I called for an appointment, a Manager reassured me all would be fine. I dropped off my car was able to get a ride to work downtown. By that afternoon it was diagnosed I had a very reasonable estimate on front rear brakes and oil change. The service was completed when it was promised.I picked up my car, the service rep explained the work done and at the exact price quoted. It drives great! I will go back this fall for new tires! Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Great repair shop. I have worked with Mark for 15 years. The work is always done well and Mark is very honest.

Professional and honest. My family has been customers for 15 years and will continue as long as Mark and Chris are managing.

I will never go to Grismer Tire ever again. I purchased tires from them and when I left the store there was a loud noise coming from the rear tires. I immediately took my car back to Grismer and told the salesman about the noise and asked him to take a ride in the car in order to prove that the noise was there and it was not normal. He refused an said it was just new tire noise. My husband wanted them to remove the new tires and give us a full refund but I did not want them to touch my car since I felt that they had damaged something to make the noise. I took my car to another mechanic -- a certified mechanic and it was discovered that the right rear hub bearing cap was damaged. The mechanic said it looked like it was hit with a hammer and the damage was what was causing the noise - not new tires noise!! read more

I recently stopped into Grismer per a friends suggestion. Not only was the customer service amazing but they were able to save me almost $300 less than the Acura dealership had quoted me. If you are looking for a place you can trust I would highly recommend trying this location! read more