1. Groovy Automotive

    1. Groovy Automotive

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    Austin, TX

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    Groovy Automotive

    3.1 (242 reviews)
    Open 7:00 am - 6:00 pm

    Services - Groovy Automotive

    Auto brake repair

    Auto engine repair

    Groovy Automotive Photos

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    Recommended Reviews - Groovy Automotive

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    3 months ago

    Tried too charge me 9k in random repairs and Then charged me 175$ just too leave in "diagnostics fees". i wouldn't go here ever again

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    1 year ago

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    8 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    5 years ago

    Helpful 2
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    2 years ago

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    3 years ago

    Great service, brought my car here to get a tire plugged. Very friendly people, I highly recommend you come here for all your car needs!

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    6 years ago

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    7 years ago

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    8 years ago

    Business owner information

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    Bobby D.

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    3 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    4 years ago

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    3 years ago

    They don't talk down to you. They help you understand what and why they are doing something.

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    14 years ago

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    8 years ago

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    7 years ago

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    3 years ago

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    14 years ago

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    3 years ago

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    7 years ago

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    20 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    Highly skilled and trustworthy. Exceptional team with full service certified mechanic and body services.

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    8 years ago

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    7 years ago

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    4 years ago

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    6 years ago

    No waiting, no getting out of my car! Great customer service! Everyone was very knowledgeable and worked together as a team!

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    4 years ago

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    Page 1 of 7

    Ask the Community - Groovy Automotive

    Review Highlights - Groovy Automotive

    They didn't make me feel dumb for bringing my car back and were super helpful.

    Mentioned in 6 reviews

    Read more highlights

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    (145 reviews)

    There I was, feeling productive and confident, when my car decided it had other plans. I turned the…read morekey... nothing. Not a sound. Not even a courtesy click. Just silence...pure, uncomfortable silence. At first, I tried optimism. Then logic. Then the classic move of turning the key again like it might suddenly change its mind. It did not (like a child digging in their heels). At this point, I accepted that my car had entered its "I'm tired and I quit" era. Cue roadside assistance....Alpha Roadside Services and Battery. Thankfully, help arrived before I had time to spiral into Googling "How to survive permanently stranded in your driveway." The roadside assistance technician showed up calm, professional, and completely unfazed by my dramatic retelling of events. Within minutes, they diagnosed the issue, got things sorted out, and brought my car back to life like some kind of automotive wizard. What could have turned into a full‑blown inconvenience (or emotional breakdown) ended up being quick and painless. No lectures, no eye‑rolling...just efficient help and a running vehicle again. The car was not tired, but the battery was a bit weak. While roadside service was free through our insurance plan, we had to pay for battery, which was reasonably priced. Thanks to roadside assistance, my car is no longer staging protests, and I can once again go about my day pretending this never happened. Highly recommend Alpha Roadside Services and Battery... especially if your car enjoys surprise rebellion.

    Got a flat on my brand new (no seriously, less than 700 miles) Honda. I went through state farm,…read morewhich contacted alpha to assist me. They sent Jimmel out to assist and get a spare on for me. He was a ray of sunshine, had that tire off fast, and with a smile. Super appreciate the kindness and promptness of your drivers! Would recommend to everyone :) thanks for such a pleasant experience!

    Lamb's Tire & Automotive - Lamb's Tire & Automotive

    Lamb's Tire & Automotive

    (207 reviews)

    78704 (South Austin)

    Best Auto Shop in Austin by a mile....professional, friendly, affordable and trustworthy! Adrian &…read moreChristian at the South Lamar location will make sure you and your vehicle are well taken care of and that you get back on the road with a smile on your face. 10/10 - stop your search....this is the auto shop to choose! - Sean, Happy Lamb's Customer for 5+ Years

    EXTREMELY DISAPPOINTING CUSTOMER SERVICE AND LACK OF ACCOUNTABILITY…read more I'm extremely disappointed with the way my damage claim was handled by store manager Adrian Perez. After having my vehicle serviced for tire, I noticed damage to my steering wheel that was not there beforehand. When I brought the issue to their attention, Mr. Perez repeatedly dismissed my claim as unfounded and insisted there was "no way" the damage could have occurred by his staff while my vehicle was in their care. As a matter of fact, he told me his mechanics laughed at the matter, that I was being ridiculous. What despicable customer service. What I found particularly frustrating was the inconsistency in how responsibility was being evaluated. I was made aware of another situation involving a customer who had left their vehicle overnight on the property, where the vehicle was scratched by an outside individual. Despite the business knowing they did not personally cause that damage, Mr. Perez was apparently willing to assist and extend a kind understanding to that customer with covering the cost of a paint repair. YET when it came to my situation--where the damage was discovered after my vehicle had been in their care--I was essentially told that they could not do anything unless I could first prove that they caused it. That standard feels FUNDAMENTALLY UNFAIR. I understand that a business cannot automatically accept responsibility for every allegation of damage. However, there is a significant difference between acknowledging that the circumstances make a claim REASONABLY POSSIBLE and investigating it IN GOOD FAITH, versus immediately declaring that something was impossible and PLACING THE ENTIRE BURDEN OF PROOF on the customer. I went to consult experienced mechanics at the Porsche dealership (in the process of getting a quote from them for the damage) who explained that the type of damage I'm describing can very much occur during service, and that it isn't uncommon, especially getting in and out of a low build sports car. Throughout the process, Mr. Perez repeatedly emphasized, "We don't actually know that we caused it," rather than making a genuine effort to determine what could have happened. I found this response incredibly dismissive, particularly when I was simply asking the business to take responsibility for damage that APPEARED AFTER my vehicle was in their possession. They also have a very poor surveillance system for documenting your car/treatment to your car in their shop. I am not asking a business to blindly accept blame. I am asking for fairness, consistency, and a reasonable investigation. If they are willing to help a customer with damage that they know their business did not directly cause, it is difficult to understand why they would refuse to even CONSIDER assisting with damage that occurred while another customer's vehicle was under their care. Mr. Perez stated to me, "we're not paying $800 to get you a new steering wheel". How presumptuous that was and how discriminated I felt through the whole process. And mind you, I never once asked them to pay for a new steering wheel. I sincerely came to them telling them my steering wheel had been damaged in the process of servicing my tire and to see what could be done. All I was truly asking for was to repair the abrasion portion of my wheel that was caused by them -- to return it to the condition of my car before it was in their possession, because that's only fair. The way this was handled left me feeling dismissed, discriminated, disbelieved, and treated as though I had to prove their liability beyond any doubt BEFORE my concern was even WORTHY OF CONSIDERATION. Customer care and customer value was totally thrown out the window and awfully handled by store manager Adrian Perez. They lack full accountability. I would not recommend it to anyone who expects their concerns to be taken seriously when something goes wrong, especially for a vehicle you really care about. Talk about a 10 year old vehicle too, there would be even less respect for damages they might cause to it which is not right, appropriate, or respectful at all. I have and still am wasting my time and energy disputing this, and truthfully if they are unable to take accountability and resolve this matter--because I KNOW my car, I drive it everyday, and would have known about the damage to my wheel if it were there beforehand getting service from them, especially the texture of a long abrasion on my steering wheel-- I will be taking this claim to small claims court.

    Orange Tires

    Orange Tires

    (12 reviews)

    About a month ago, I visited Orange Tire to replace all four tires. At that time, I was very…read moresatisfied with the service and even left a 5-star review. However, my experience completely changed afterward. Today, I needed to replace my brake pads and attempted to remove the wheels myself. I was unable to loosen the lug nuts because they had been tightened extremely hard during my previous visit. While trying to remove them, I broke one of the wheel studs due to the excessive force required. I stopped immediately and went back to Orange Tire to address the issue. I explained that I had been there a month ago and that their team had overtightened the lug nuts to the point where I couldn't remove them. Instead of taking responsibility, the staff initially tried to blame rust. I can understand one stuck lug nut -- but not three out of five on a single wheel. That's not normal and clearly indicates improper torque. The manager spent about 15-20 minutes on the phone (possibly with the owner), and eventually told me that I would need to purchase new parts myself, bring them in, and they would replace them for free. I offered a simple and reasonable solution -- just reimburse the cost so I could handle the repair myself and not waste additional time. However, the owner responded in a dismissive and unfriendly manner, refusing any refund and insisting I follow their process. This situation shows a lack of accountability and poor customer service. What started as a great experience turned into a very disappointing one. Be careful -- over-tightened lug nuts can cause serious damage and additional expenses.

    I cannot express enough how grateful I am for this company's professionalism, lightning-fast…read moreresponse, and extremely reasonable pricing. They operate 24/7, and unbelievably, they did not charge extra for an after-hours emergency call, nor was there any type of travel fee. This alone speaks volumes about their integrity and customer care. I had a blowout in my kid's Tesla on a Friday night around 9:30 PM, and within 45 minutes of calling, they were already on-site changing the damaged tire. I assumed they would put a slightly used tire on, however it was a brand new tire. The total cost for their services was less than what I would have paid at a tire shop just to purchase one tire, which is incredible given the convenience and speed. The only reason I went back to discount tire today to use the road hazard warranty that I had purched when replacing these tires last month was purely for my OCD ways and wanting my set of 4 tires to match. The two technicians who arrived were extremely polite, professional, and understanding, knowing how eager we were to get safely back on the road. The payment process was also seamless -- they accepted Zelle, making it one of the easiest parts of an already smooth experience. Huge thanks to David and his coworker for their outstanding service and for getting us back on the road so quickly. I will absolutely recommend this company to anyone who needs tire service. Exceptional experience from start to finish!!!

    Groovy Automotive - autorepair - Updated September 2026

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