Book this place with Hotels.com and got a decent rate specially since it was 4th of July weekend. The room itself was fairly nice and I would say was more on 3rd star ratings- one interesting thing about the room I thought was in the bathroom with the soap dispensers, instead of like most hotels that give you little bottles and bars of soap here its in a dispenser- which IMO makes more sense to me and dont see why more places dont do that as I would assume it would cut down cost in that regards. The continental breakfast they offer looks like your normal one most hotels offer, a waffle maker and some donuts and other things.(I didnt had any though, as it was Sunday and we were heading to Bobs Burgers for Sunday Brunch) The place itself is clean and located nice area of Yakima. Overall, if your looking for a place to crash and get cleaned up in the morning- IMO you cant go wrong going here. read more

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I booked this hotel on Booking.com and only because it had the only double room which was a requirement and something was happening that weekend in yakima that ate up the rooms. This place even for its low stars had really good ratings, like too good to be true. When I arrived I noticed the sign said the New hotel. But there is NOTHING new about this place. Ill break it down but to say the least I was looking at the holiday inn express next door rather longingly. First lets get to the room. New. Right. My first impression walking in was what in the hell is that smell? It was a cheap deodorizer. I knew I was in trouble when I saw the up-charge for a second dog or pet taped to the counter. Personally I don't ever want to share a room with your dog. Period. Its unsanitary as we know they will be all over the couches and beds and also I am allergic to flea bites. The smell of the cheap deodorizer to cover up Fidos smell was gross and really a put off. The couch was old and faded, the bed hard as hell and worn out on the edges and the TV a joke. Like an old CRT from 12-15 years ago is my guess. No channel guide or remote with that option its like trapped in your room doing time for stealing cookies or something. Carpet was also ratty and smelly. Another thing was the safe out in the open on some stand, the mismatched dresser\wardrobe combo and the way over sized and super loud fridge in the middle of the room which was making such a buzzing noise I had to unplug it in the middle of the night finally. Also closer inspection of the bathroom showed that corners are being taken in cleanliness. The first thing that caught my eyes was the black crap inside the shower hooks. I took one off and looked and wonder why not replace them? This set obviously came from walmart for probably 1.00 per set. Uber cheap and very dirty. So that got me to looking on top of the showers where years of dust sit on the tiles. There are stains on the walls, pain marks on the shower bars etc. Little things that show very amateur and zero attention to detail. For 125 for the night this is disgusting. i wont go into the shower gel and combo shampoo attached to the wall in a dispenser as that is just gross. Also some hairs that are of unknown origin here and there. That's not good, but my biggest pet peeve is false advertisement of free wifi. You actually have a few choices. 1 hour free at 512kbs as long as you are willing to suffer through ads or you can pay per day. Not exactly free eh? Also what the hell with all the damn dominoes advertisements? This owner is a money grubber apparently. Its on the key card, the tv guide, and the hotel room book. My end result is that you should stay at the Ledgestone which is where I wanted to stay. They are super clean, super comfortable and super new and modern, unlike this place. Ironically they were also cheaper. This place is like the motels you see on aurora going for 35 dollars a night which is about what this place is worth. Disgusing and gross is my summary. I wont go into the breakfast offered. I took one look and walked out. This place needs to just be gutted and redone but I doubt that will happen. I bet you dont even get a discount on your dominoes pizza. PS I got charged $1.50 for using the in room safe. Seriously? Greedy bastards. read more

Guesthouse Inn - Excessive advertising of the room you pay for. - Hotels Near Me - Yakima, Washington

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I was at the guesthouse inn just last saturday and I got the first floor and I was so happy about that since I have a small dog with me and a toddler. but when I walked in the room, I quickly regretted booking there, the room stunk, it's like they let people smoke in the room(s) even though its a non smoking hotel. I only stayed for one day thankfully, I got home smelling like that hotel room, I won't book there again, I used to like it despite it's setbacks but that smelly room was the last for me. and the A/C sounds like someone is running their car motor. the only reason I gave it one star is because their breakfast is'nt bad. they have a waffle maker that makes excellent waffles. read more

Ok, just hastily checked in after a long day on the road. Didn't vet my options because I have my two black labs with me and they're looking at me like, well you know. I walk into the office and there's another customer talking with the 'manager'. He's upset because he put the money in the on site guest washing machine and found it doesn't work. He explains that his clothes are in the machine with soap on them and asks the 'manager' what he was supposed to do. Barely looking up, she informs him that what she will do is refund his quarters and put a sign on the machine. Problem solved! For her at least. Just saw the poor angry man hauling his load of soapy clothes in a garbage bag outta there. Didn't look like much of a satisfied customer. Minus two stars for the lack of even the slightest concern for this patron. I get up to the desk after she takes care of him, and inquire about rates. I inform her my two labs are with me and ask about pet charges. She says its 10/night/pet. That brings my total for the night to just under 100. I jokingly say I think that's a little much as I watch a shady-looking character walking through the parking lot, and ask for a two-for-one on the dogs. Her glazed over eyes harden as if to say, " why the hell would I do that?". I then ask if I could bring the dogs to the breakfast buffet in the morning, since they're paying customers. She looked confused and states that she doesn't work mornings. I guess that made the question irrelevant. Minus another star for having such an obtuse 'manager'. I know, some will say that I'm just partial to my dogs. That they could potential cause damage, and that is a reasonable charge for dogs. It frustrates me because I know, in this case, I'm going to be so much harder on the room than my dogs. I think the mini fridge and TV will both fit in the bath tub. But I'm not positive. I'll update later. The room is actually pretty nice, with a loveseat, little microwave, and cable. There's a neat little safe with an electronic password pad that I'm still trying to figure out a way with which to make a statement. Oh one disappointing thing when you check into a room you feel you've overpaid for, is to see toilet paper in the toilet before anyone's used it. That makes me think the toilet is not sanitized. Ugh..... Oh wait, I think I just figured out what to use the safe for! P.S. if you do choose this place, room 208 is not going to be your best choice read more

This budget motel is better than average. The room was clean ,the bed was adequate and the shower had pressure and good control. Breakfast was basic and included decent hot coffee (why is it so hard to get a decent brew in these hotels that include breakfast?) I would stay here again. read more

This hotel is everything you would expect for the cheap price you pay for the area. Nothing more and nothing less. I gave it 4 stars because I although it's more of a 3 star stay (A-OK), I was surprised by how quiet the stay was (it had no vacancies that night) and the hotel property and room where pretty clean and had everything we needed. I would stay again as long as I'm not wanting anything extra from my stay (ie: swimming pool, lounging around, meals, bar, etc...) It was perfect for a night's sleep. NOTE: Don't drink the coffee in the office. BLAH. Even thinking about it now, makes me cringe! ;) read more

Stay away! This place is dishonest. My wife stayed there one night only to be charged a 150 dollar cleaning fee for "smoking pot" in the room when she in fact did not. When we inquired to Nicole, the manager, she would not remove the charge because she said " they had to throw away all the bedding" and " re-do the walls". Wow! That must have been ALOT of pot smoke! All this after my wife overlooked a dirty room when she checked in. There was mold in the freezer and condom wrappers on the floor. Would you think the room was really cleaned prior to her arrival? When I mentioned this to "Nicole", she blew it off and went on about how good of a job her housekeepers do. I asked her if she wanted pictures and she refused them. She said " I can go look for myself". Hmmmm..... A dirty room and freezer full of mold? Maybe what ever smell she is referring to was from the prior occupants? Nicole went on to say she is unable to credit us the 150.00, and only the "owner" can do that. What a crock! She wouldn't give me a number to contact "the owner" , and would have him call me. We have yet to hear from them, and they don't return calls......go figure. STAY AT YOUR OWN RISK!!!! Update 3/10/16 We have never heard back from "The Owner". Apparently our opinion of this shoddy business was correct. read more

I stayed at the Guesthouse Inn in Yakima Dec 8th and inadvertently forgot an important piece of Medical Equipment. I called Immediately after arriving home 5.5 hours later and Jason, the desk clerk confirmed it was there, he set it aside with my information to be picked up. Since I could not find anyone to drive it up to me I called back and was assured it could be mailed to me if I would provide a credit card to pay postage. A week went by and Was told by desk clerk Cynthia that it had not been shipped. I asked for the General Manager to call me and again left my phone number for Nicole to call me with the shipping confirmation/tracking number. No call. I called back a week later and was told again by Cynthia that GM Nicole had taken it home but forgot my contact information and I gave it AND the Credit Card information again. Monday when I called Cynthia told me she never took the information and that I hadn't called. When I asked for an email to contact GM directly, she hung up. Now, the 4th week I have found a relative to drive 2.5 hours to pick it up and Mail it from Yakima. When I called to tell them his name Desk Clerk Kahlia told me it isn't there any more but she would call me back after speaking with the GM. Although the room was clean, breakfast palatable, I give only 1 star because there is no way to give ZERO STARS. Service after the sale (Wanting to keep return customers) Is rated with a Big Fat ZERO. Next time I'll sleep in my car. A new review was written because last one where I rated higher was apparently removed read more

The room was ok. It seemed to be cleaned well, although had a lingering smoke smell (non-smoking room). The A/C worked nicely and wasn't even too loud. The breakfast was disappointing the very least. It's one thing to have a limited variety. It's an another thing to have a limited supply. Make sure to get there early: the breakfast is open until 9.30, but as we got there 8.45, they were running out of milk and waffle batter. read more

This a decent budget hotel but don't expect more then you paid for. The bed is hard and pillows flat. The TV is a 32 in tube variety. On the plus side the desk clerks are nice and helpful, the TV offers a full range of cable channels and the shower has full pressure. I like that the parking lot is in full view of the room. If you want a budget room, the Guesthouse is a good choice. read more

My family and I arrived at 2 am temperature was 24 degrees. Greeted to a warm ,happy front desk that check us in 4 minutes YESSS . Standard clean rooms,breakfast consists of cereal x2 choice, egg and ham muffin,waffles, yogurt, milk ,orange juice and coffee.All this for $100 per night less then next door big chain hotel. read more

We pricelined this and got it for $46 which is a really good deal. The hotel isn't fantastic but it is if it only cost $46. The room was pretty spacious with a couch it in, although the couch seemed a little dirty. Everything else looked fairly clean and we were happy with our stay. Didn't wake in time for the free breakfast.... read more

This was a wonderful surprise! The room was clean and had everything you needed for a comfortable stay. The staff was pleasant and accommodating. The beds were great and we both slept well. I would stay here again. Highly reccommend. read more

I didn't see reviews here when I booked, unfortunately. A year later and this place is disgusting. The room stinks like people have been allowed to smoke and it's never been really cleaned out. It's like dirty socks...which is the nicer of the smells. Two of the major lights didn't work, which we thought we would deal with until we also found the tv has no remote. We called the front desk. The clerk was apparently annoyed we called and blamed vendors for one light that wasn't plugged in, and the other that had the broken switch and didn't function. Apparently it was also the maintenance guy's fault. The analog tv had been "upgraded" to digital, but it couldn't actually receive a digital signal since it is an old tube TV. It wasn't going to get fixed, mind you, but we know who is to blame for everything. She offered to put us in another room "that isn't as nice as this one" - her words! In general, the professional behavior and service isn't there. When the service rep came to the door in response to our call, she just barged past and in, and scanned the entire room - including the bathroom area. It was really uncomfortable, awkward and unprofessional. So we got one channel of TV in a stinky room with little light and a dirty extra blanket (surface stains - really disgusting). Just pay a little more to stay at a hotel across the street, or find another motel. I'm won't be back. read more

Watch your credit card statement like a hawk of you stay here! Overcharged $160 and only my credit company would give my money back after a lot of hassle. Bad business..stay away. read more

I had a great experience here at Guesthouse. The grounds look great, staff is friendly and attentive. My room was calm, clean and had all the amenities I was looking for. The location is near shopping, food and easy access to the Sundome as well. read more

Stayed here for a week and was very pleased with the cleanliness and friendliness of the staff.

Would give no stars if I could. Front desk employee told us we were "lucky" to have rooms because she deleted our reservation. Our key card magically stopped working upon our return that night. Tried to contact night clerk. No answer. Lobby door was locked. Called customer service line... They told us there was "nothing they could do". Waited 45 minutes and still no clerk. Finally had to go walking around the town looking for a room at 2 AM. As we were walking we saw the night clerk emerge from bushes smoking with a guy who told us she was locked out. Nothing she could do. (Ummm... Call a locksmith?) ended up staying elsewhere at a higher rate. No clothes, no sundries, no VITAL MEDICATION. Clerk promised she'd call us the moment we could get in so I could take meds. That call never came. Mysteriously the door was unlocked in the morning and no one was even notified of the issue. Just a terrible experience. Treated terribly and ended up very ill as a result. Stay. Away. At all costs. read more