Cancel

    Open app

    Search

    Gunter Theater

    4.7 (3 reviews)

    Gunter Theater Photos

    Recommended Reviews - Gunter Theater

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    Verify this business for free

    People searched for Cinema 1,493 times last month within 15 miles of this business.

    Verify this business

    Regal Simpsonville

    Regal Simpsonville

    2.7
    (52 reviews)
    11.6 mi

    The pop corn was the best deal. It was filled to the top. Hot and fresh. I am disappointed they…read morehave not updated the theater. In theater 2 the seats were very worn out and they need to be cleaned. Bathroom needs updating too

    Walked into the imax theater to see "The Odyssey" 40 minutes early (10 minutes before the trailers…read morestart) and noticed there was a lot of liquid in the cup holders of my seats. There was no way of knowing if it was beverage liquid or not so I went to the counter to see if I could get my seats cleaned. The nice girl at the counter offered me a wet paper towel and I declined and said I'd prefer if I could use an alcohol wipe or cleaning agent of some kind. The lobby had no one in it and it was not busy at all. She walked about 6 feet over to her manager who was occupied at the register next to her with a task that did not involve any nearby customers. He looked up at me and appeared to be visibly annoyed that I was causing his employee to stop him with what he was doing. He whispers to her and does not approach me or acknowledge me verbally. She came back over to me and said, "Sorry we will send someone in a little while. We can't right now." I addressed the very young looking male manager at the register and asked if he was indeed the manager. He responded. "Yeah.. why?" (Visibly irritated at being addressed). This irked me, so I asked for his name. He mumbles back to me "I'm busy. I'll help you in a little bit." There were no other customers in the lobby. I responded firmly, "No I'd like clean seats now please." He begrudgingly turns to the female employee and says, "can you just do it?" This seemed like an obvious first solution since he was "so busy." She walked with me to my seats and cleaned them. I thanked her for helping me and tipped her $10 cash. I genuinely appreciated her help and I was frustrated for her and myself that her manager displayed no customer service skills and made the entire situation more awkward and difficult than it needed to be. As a person who works in the service industry, I can't understand how someone with so little customer service skills and inability to handle such mundane situations, would be in a leadership position. The final solution that I had to beg for should've been the very first step. The movie was a great experience and I can't wait to go back. Hopefully the next experience will involve clean seats or at the very least a manager who addresses a cleanliness concern from a customer, without being rude and unprofessional.

    Photos
    Regal Simpsonville
    Regal Simpsonville
    Regal Simpsonville

    See all

    Gunter Theater - movietheaters - Updated August 2026

    Loading...
    Loading...
    Loading...