Charged me $40 for a size adjustment on a watch that took maybe 3 minutes. Avoid doing business here, greedy owner

They created a set of earrings and ring from family heirlooms that I now have forever. They are a lovely couple and a great small business; I am so happy I walked in! Can't recommend enough! read more

GVS Jewelers - What a beautiful job they did. Handmade together.... - Jewelry Near Me - Belmont, Massachusetts

As many will find themselves at some point, I was on the hunt for the perfect engagement ring. As new to the subject, reservations regarding authenticity and price came in to mind. I did research on it and went to many jewelers looking at models, diamond features and prices. GVS jewelers certainly checked the boxes in what I was looking for for a fair price. My fiancé is very happy with the ring I gave her and we are planning details of wedding. The staff at GVS jewelry were very kind, knowledgeable and professional. Well recommended read more

I recently got an engagement ring from GVS, and both of the owners were extremely helpful and friendly each time I went in. They also met a quick deadline for me before my girlfriend and I went away on a trip...allowing me to propose in Ireland :) Thanks GVS! read more

I was charged $25 for a watch battery, which costs $10-15 at another jewelry store - and it turned out that the battery didn't work, because my watch was still slow. I went to a second jeweler who offered to replace the battery at a very reduced price, and that one works. I questioned the $25 fee and GVS told me that's what it cost. I will not go back there. read more

I took my Seiko watch there to have the battery replaced. I was told that the watch movement which is rated to 5 bar pressure/50 m had corrosion in the movement; I requested repair. I was told that the repair would be about $156. I have no record of this since the jeweler crumpled the yellow slip for disposal without giving it to me. I ended up paying $272 for the repair and a new movement (costing ~$17 according to the watch movement supplier GVS Jeweler used). I did take the old movement; it shows no visible sign of corrosion. I have reported this business to the state. read more

To address the owner's response, my husband didn't come back to thank the owner -- he came back to ask for a partial refund because he was upset and felt that he had been overcharged. Like I said in my original review, the work done on my ring was great and fairly priced, but the work done on my husband's ring was not a fair price. That's not misinforming the public, that's sharing what happened and what my experience was -- exactly what Yelp is for. Also, it was really disrespectful of the owner to refer to my husband's ring as a "worn out used band" in his response. The ring belonged to his father, who passed away just a few months before we came in to get the ring resized. I'm sure that makes potential customers feel great about bringing sentimental or inherited jewelry to this business. read more

Thank you Vladimir for restoring my grandmother's opal ring! This ring has been in my family for decades and it means to much to have it once again look so beautiful and just as did it when I first saw the ring as a child. Not only are the new opals so stunning but the restorative gold work is so intricate and so similar to the original. Very very thankful for all of your time, effort, and quality work! read more

GVS Jewelers - Jewelry Near Me - Belmont, Massachusetts

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We got our wedding bands here recently and had a good experience - the owner walked us through all the options and used a nice online tool to help us see what different options looked like. We like the result quite a bit. GVS also repaired the setting in my fiancee's heirloom engagement ring with care and skill and it looks good as new now. Would come back again! read more

This place is a complete ripoff, run by a scam artist. He takes advantage of their customer's loyalty by not being honest and highly over charging for their work. I've had a number of lengthy interactions with the owner, only after to find out (from a reputable source), that I was being taken for a fool. Do yourself a favor, read the other reviews and just go somewhere else - there are other decent, honest jewelers in the area. My experiences were very disappointing and I will not be returning or bringing my business here again. read more

Total scam artist rip off. Actually crossed out the estimate on white copy(his) and tried to charge me over 150 more than estimate. I truly think he broke a diamond in my ring on purpose, took my hubby and settled the bill. Still feel like I was ripped off 50 bucks over amount. Smooth operator...likes to schmooze and flirt. Wish I could leave a zero. read more

Beautiful, high quality work!! I brought two of my grandmother's rings here to be resized and restored. They re-pronged, resized, and polished them up beautifully so that the 70+ year old rings look brand new. Susan and Vladimir are very friendly people, too! I'm so happy with their work. Highly recommended. read more

Your rebuttal to my review does not change my opinion or personal experience to which this platform is meant to share. I am sharing my story and truth and that is not for you to discredit. I hope others have a more positive experience in the future. read more

The shortening of my metal watch band went very smoothly and it was a good experience. The owner and his wife were pleasant to converse with and I enjoyed looking at the interesting jewelry items in their store.I wanted to leave five stars but I had a less positive experience later that seems to have been ddue to a business issue that the owner was having. All in all I would look forward to doing business there again. read more

I went to GVS to change the battery and black leather strap on my boyfriend's watch. The family that owns GVS was so helpful and knowledgeable. I ended up ordering the coolest black carbon fiber strap with bright blue stitching to match the watch. The watch is infinitely more stylish than it was originally. Thank you to GVS for their expertise and for taking the watch to the next level! read more

Vladimir is friendly, accommodating, and reliable! I brought an antique ring to GVS to have the setting fixed because it had been pushed off center; he ended up having to to rebuild the setting which he did well. When I picked the ring up it was good as new and polished, and he had kept in touch with me throughout the whole process. I've been in to have watch batteries replaced as well. I've also noticed that they have a much better selection of jewelry for sale than would be expected from the small size of the shop. A+! Highly recommended! read more

You know, some watch batteries can be changed without going to a store. Just saying.

Brought my beloved bamboo wristwatch in for a minor repair and left with a lifelong go-to watch doctor! Very friendly and knowledgeable - told me more about my watch than I even knew was out there and even clued me into a mechanical issue I hadn't been aware of. After fixing both issues, my watch was returned to me quickly and the cost was reasonable. Two thumbs up! read more

Felt pushy/ pricey/ grooming/ creepy/ not totally honest service.

Brought a ring in to resize. He did a great job took less then a week and i'm super happy with it! Great job for a local business! If I need anything else in the future I will go back here for sure! read more

I was in the area just to have the battery in my watch replaced. When I walked in it felt like they were upset that I was interrupting. I ask if they could change the watch and the guy begrudgingly decides to do it. 5 minutes later he asks for $15!!! In my hometown the local jewelry place charges $5! Weak service, poor attitude, and way overpriced. Avoid at all costs! read more

I wanted to propose to my (then) girlfriend with a custom made, one-of-a-kind, engagement ring. After shopping around a few of the highly recommended jewelers in the area, I came upon GVS Jewelers. I appreciated the personal attention, interest and time that Vladimir and his wife spent with we, and that they were genuinely interested to work on my design, making suggestions on how to both make it unique and beautiful. I am really happy with the finished ring, my fiancé loves it and shows it off any chance she gets. If you're thinking of proposing to your other half, I would definitely recommend a personal/custom made ring, and go with a reputable local jeweler, with an eye for detail, design and customer service, like GVS Jewelers. read more

I was in the Belmont area and came across what I would call a diamond in the rough. I walked out of Brigham's Ice Cream and noticed this jewelry store. I had some time to kill and was pleasantly surprised by the reception and courteous engagement from the store personnel. I also was impressed by the quality and delivery presentation of all the jewelry. I went home with my ice-cream and returned a few days later to find out that they not only remembered me but I was able to price a nice necklace that I just have to have. Because of the overall experience and kindness of this store I plan on continuing my ongoing business with them. Great experience and they made it so simple and personable. read more

WAY OVERCHARGED! 20 bucks to remove a few links from my watch band. Most places do it for free or only charge a few bucks. I didn't think to ask the price first and after it was done he asked for 20 bucks! Totally gouged me. I will NOT be returning here. I'd rather drive to the other side of the city to get any watch repairs or battery replacements. read more

This place was upsettingly expensive---$25 to replace a lithium battery in a pedometer that Timeless Jewelers used to replace for $5--and they didn't even have it ready when they said they would--I had to come back. Highway robbery. Never going back. read more

GVS did an exceptional job replacing the chain to a gold nameplate necklace that had broken. Very high quality work and it was finished in less than a week, not to mention the labor was completely free. I saw the prices in his wholesale book for a gold chain and he absolutely gave me a great deal. I will definitely be returning for any repairs in the future. He also has a great selection of other fine jewelry for sale. read more

I recently went to this jeweler after it was recommended to me by a local. I will never go back again! Although he did a good job fixing the broken link in my necklace (it looks fine, and he polished it and got the nots out of the chain - two things I didn't ask him to do) he charged me $80. I was completely shocked and begrudgingly paid him. When this necklace had another link broken, it cost me $30 to have it replaced at a different jeweler. Even though that jeweler is farther away, they are much nicer, more honest, and much more reasonably priced and it will be worth the drive rather than paying for overpriced fixes in Belmont. I felt taken advantage of and I will not be back. read more

My fiance and I recently went here for our wedding bands. I had something very specific in mind (a band with alternating diamonds and emeralds). He didn't have any in stock, but made one exactly how I wanted! It is beautiful and perfect! read more

Great shop! I had an old Swiss Army watch that had stopped working. The owner helped me decide whether it was worth fixing or buying a new one. I decided to have it fixed and the owner repaired it so that it is running as good as new. I highly recommend! read more

After hearing good reviews, I reached out to this jeweller to have a ring appraised. Pleasant conversation with the wife's owner, and an appointment was scheduled. Upon entering the shop, I was greeted warmly by the owner, Vladimir. I explained to him my reason for the appointment, and he started the process of measuring and recording all pertinent information regarding the ring. The entire process was professional and pleasant. In a few days, the appraisel arrived in the mail with everything that I needed to satisfy insurance requirements. Thank you, Vlad and wife for a great experience! read more

In July 2011, I brought some jewelry to sell at GVS Jewelers. The owner looked at it , weighed the gold and silver, appraised it and gave me a check for the value of the jewelry. I left for a vacation a week later and found out that he had put a stop payment on the check. When confronted, the owner said that he realized afterward that he had made an error and what he thought was gold was in fact silver. He claimed having called me but I never received the call and he did not leave a message. I was told that the jewelry was worth $100 less that the check he had given me. My bank charged me $20 for the stopped payment and V. Arustamyan refused to reimburse me for the bank fee, claiming his bank had also charged him to stop the payment. I am not responsible for his mistake (not recognizing gold from silver?) and why should I pay for it. I had trusted his professionalism and expertise as a jeweler. He offered to keep the jewelry at the new estimated price, supposedly to make me happy. This is just very bad business practice (my bank could not believe that he would not reimburse the $20 fee) I do not plan on returning to that store ever nor will I recommend it to anyone. read more

If I could give this no stars I would. Buyers beware!!! Owner is not a professional and he does not know how to make custom designs or about customer service. His custom work is very cheaply made at a high price and customer service is very poor. Save time and frustration go to a professional, not this guy. read more

I recently got proposed too! I went straight to Gvs to choose my ring!( which I am so happy about). The owner who I got to get to know is very friendly and easy to talk too. He showed me many BEAUTIFUL and unique wedding rings. I was stunned. I couldn't choose out of ALL the options. So he offered me to make one! I was amazed! I created my own design, the way I wanted it and he made it for me. I am so thankful I went to my local jewelry store. I highly recommend it. read more

Horrible customer service. He was rude and continued to tell me what I wanted and what I actually wanted "couldn't be done" ( which was having the center stone sit lower) and was told I'd like it ( I didn't want my fiancé to do business here and unfortunately he did anyway). Less than 2 weeks after purchase and trying to like the ring I wanted the center stone lowered and or wanted to exchange it. GVS would not consider either. He told us the middle stone setting could not be changed in anyway ( so how is this ring "custom made????") they would not return or exchange the ring either. I ultimately brought the ring elsewhere to get the center stone setting lowered. It was done without a second thought and was told it was the "easiest setting to change" because it was a pin. It cost 100 bucks. The center stone setting was also initially crooked when received ( it took you 8 weeks to "custom" this ring where I got nothing I wanted because it "couldn't be done" and the center was crooked?) While at the second jeweler I inquired about trading in the ring for something I actually liked. They appraised it. The jeweler was shocked that the appraisal said the diamonds in the setting were VVSI. VVSI he should not have seen any inclusions. He saw MANY and showed us. Black specks, black lines, and bubbles. No where near the quality that we paid for. In addition, the price for the ring set online was not what was paid. My finance ended up paying quite a bit more (taxes not included). GVS said it was because the ring was coated with palladium ( it was not). Luckily, I had a the center stone passed down from my family. It is really the only value from this ring and if it wasn't for that I would toss the engagement ring because the entire thing makes me sick. I would not recommend this jeweler to anybody. read more