Made our wedding bands with Wagner Jewelers, after having them fix numerous pieces. The price was super reasonable and based on the price of gold at the time. read more

outstanding service repairing broken glasses - friendly, fast, expert, reasonable price

I went to Wagner Jewelers in Somerville Ma today. Same day as I wrote my first review. I met with the owner Luiz who looked over the ring several times and we talked and he agreed the ring will be repaired to my satisfaction and i should have my authentic diamond right back within a month. Repaired so that the stones do not fall out and I can wear it and enjoyed the ring. I was told the four small diamond posts will be fixed and the larger center diamond they are all real and will be placed in a new setting. I will pick up my ring in the month in hope of my ring being what was expected and write another Yelp review on here. I'm not sure if I heard the owner correctly but asked my husband did the own just say he was going to fix and raise the diamond posts, and then say he was going to put the diamonds in a new setting? Yes, that is what was said was his response. read more

Very very unhappy. Took my brand new expensive engagement ring in to be resized. First of all, the woman working there was super rude and acted like I was bothering her. She was no help at all. Then, the icing on the cake, I got the ring back, and a week later, a channel set diamond fell out. Took it to another jeweler who confirmed it was the resizing. Also, another stone is loose! So now I have to repair my ring from their mistake. Shoddy work, do not recommend! read more

2.5 stars. I'm averaging 4 stars for my first visit & 1 for my visit two days ago. I went to get two watch batteries and the owner was very (very) nice & charged me $10 for the two batteries - which seems high, but they're in a pricey spot & they need to pay for their overhead - so I really didn't think twice about it. Two days ago - I had one more watch battery to buy and this time a woman was working there. Not friendly or nice, at all. She didn't even say hello and it seemed like I was inconveniencing her from counting her money/doing her inventory to be bothered by a paying customer. She comes back, gives the new battery to her associate (apparently too busy to talk to me, and says something in Portuguese to her associate), the associate then charged me $10 for a battery that costs no more than $1/ea on amazon (I wasn't expecting to pay that $1 - but I paid $5/battery the week previous so it seemed odd that they would take me for what they could while I was there, if I felt like this woman was a nice person to me, I wouldn't even have bothered writing a review over $5). Now if this woman was remotely nice/friendly, I might have looked the other way, but apparently selling batteries is too low brow for her time. It struck me as odd that you wouldn't want to try and make people more comfortable when they're in your store. I wasn't dressed up as I was working in the yard & walking to pick my son up from school - so my guess is that she saw I wasn't a "live one" and didn't have any more time for me - bad assumption there lady. Long story short - spare the customer the curt/surly attitude. I buy quite a bit of nice jewelry (...not to be condescending, but it is much nicer than a lot of the stuff they have in this place) for my wife & I had actually thought about coming back sometime later and supporting a local business in our neighborhood. Now, I really don't think so anymore - this woman should be kept in the back room & not allowed to deal with customers. Perhaps I will call & if the man who owns the place is there, I'll support him, but I really don't want to deal with someone who is unpleasant/unfriendly. read more

I stopped by Wagners to have two necklaces' clasps fixed. The gentleman there was nice, not very talkative (I don't believe English was his first language), and very quick. It took about 5 minutes for both necklaces. When I asked how much at the end, he said it was on the house! That was a pleasant surprise. If you have jewelry to fix, I wouldn't expect that you will get it done for free, but I figured I would pass on the good word about this place! read more

I stopped in here today to get some jewelry cleaner, since my engagement ring hadn't been cleaned since it went on my finger, and also I have a ton of other stuff that i need to clean as well. The shop itself is pretty small, and there's some nice stuff to check out in the cases. I don't know about the price points, as I didn't look. Right now they are also offering an extra 15% off any jewelry and watches. I did call them when I was looking for a jeweler to resize my ring, but was a little turned off because I'd never been in and the phone customer service wasn't that great. The service was nicer in person. The jewelry cleaner has made my bling extra blingy, so for $6, it was a successful trip. read more

The best place to buy gold. Nice people and a very good prices. All the time I find a big selection of beautiful gold pieces.

I had a fragile gold chain break on me and brought it to Wagner jewelers to see if they could fix it. The break required a weld so microscopic I thought it would really break the bank. In only a few hours Wagner jewelers had fixed it brilliantly for a fraction of what I thought it would cost. Very happy with the service! read more

I have used this place for many years to fix broken jewelry. They are GREAT with that and have a great customer service BUT not so great when you get jewelry they make in there. I got married last year in August. My engage ring wasn't from there but since I liked the place and had used in the past, I wanted to have the wedding band made somewhere where was easy access in case I need anything, huge mistake! I left my engage ring there so they can make the match band and when my husband picked up and got home with it, it didn't look alike at all! Unfortunately we didn't had time to wait for a new band as our wedding was in Aruba 4 days later he picked up. When we came back from Aruba we had a few family emergency and travels. 2 months later, I went back to Wagners a) because it didn't Match and b) because 2 diamonds fell off. The owner, Carlos, was very nice to me, apologize and fixed it with no cost. 1 week later another diamond fell off and I went back there. Again he apologize and made a brand new band matching the engaged ring just the way I wanted it at the first place. When I picked it up, it look much better then the first one but still not a match. With no cost, he said it will last for life time this time. A month later here I am, another diamond fell off! I am extremely mad and unhappy. He fix it again and for no cost but really, do I want to keep coming back every month to fix my wedding band? My engaged ring that I have way before, never had need any repair and none of the diamonds ever fell off. I would say they are GREAT in fixing and resizing jewelry but definitely not recommend to make anything there. read more

I have been a patron at many Jewlers, but this place is incredible. They have so many beautiful hand crafted pieces and their prices are the best! We have small repair issues from time to time, and they go above and beyond what others jewelers have ever been able to do at such a fair cost... Highly recommend! read more

Best jewelry place around, super high end quality and great staff. Always recommend to everybody, they are the best!!!!!!!

I needed a few bracelet links removed from a new watch I recently bought. Service was fast, courteous, inexpensive, and knowledgeable. I only paid five dollars for the work, which is very reasonable. Owner suggested that I not get anymore links removed and he is right. Already I am used to the new watch...just a few hours later.. Before I had a watch with a leather band, which is quite different than a metal link bracelet. I could not be happier with the service I got there. read more

I needed a cheap watchband to replace my old one that was falling apart. I needed it right away. I called Wagner's because it was the closest to where I live. The friendly gentleman told me he thought he had one in stock, and if he didn't he could order one. I needed it right away so I took a chance. And indeed, he had it and replaced it in minutes. I'm very grateful and I will go back the next time I need a new watchband. It's a very attractive shop and it looked like they also had some very beautiful jewelry. read more

Great customer service! Got a couple watch batteries replaced for $7 a piece. The guys at the desk were very nice and cleaned another watch for me for free. Would highly recommend for battery replacement or any other watch fixes! read more

I went to Wagner's to because the stone in my ring was loose. Last week, they told me I could pick it up later in the day and it would be 10 dollars to have it tightened and cleaned. To my delight, today when I made it over there, the jeweler tightened it right away, cleaned it, and told me I didn't owe him anything! Better yet, the stone is clearer and shines more than it ever did. I will definitely go back here for all of my jewelery repair needs. read more

On Saturday I brought my new watch in to Wagner's to have the band shortened. In less than five minutes the job was done, and for the very reasonable price of $5. I have been bringing watches in for new batteries and jewelry in for minor repairs for a few years now, and am always very pleased with the results. If you need jewelry or watches repaired, this is the place to go! And they have some very nice jewelry and watches for sale as well. read more