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    Golden Valley Tire & Service

    4.0 (41 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Golden Valley Tire & Service

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Golden Valley Tire & Service Photos

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    Oil Change Stations
    3.0
    (14 reviews)
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    Diana F.

    Ruuun. Go anywhere, ANYWHERE else. Do not send your wife, daughter, aunt or any female here. Like a previous post said this isn't the 50s, and women shouldn't be treated different when getting car work done! I got my car towed here to have it looked at and dealt initially with the front desk person Jim. I was told on the call it would be two days to look at it. Which was fine. Although, I get there and there was little kindness or empathy. I told him what happened; my axle broke and my wheel was no longer attached due to rust. Jim acted like i was an idiot, first off, "rubber can't rust off"... this is obvious... and after looking at my car he asked "what did you hit?" No Jim, no. Just because I'm a female driver doesn't mean I'm reckless and hit someone. I mentioned this comment being rude the day I returned to get my car scrapped and Josh, I believe, said "he's doing his job, I'm sorry you feel offended" -- ha, what a terrible customer service response and fake apology. Doing your job would be, "what happened?"... or "talk to me about what happened?" Biggest advice would be to try treating your customers like humans. They initially gave me a quote to "simply get it into the shop" not even to tell me if there would be further repairs outside of the axle and tire being disconnected. It was 1700$ to just get it in the shop. My car was worth MAYBE 300$ and 600$ if it was in perfect condition and they wanted to charge me way more than the cost of it -- when in the past my mechanic would straight up tell me it wasn't worth repairing versus trying to rip me off with initial repairs that cost more than the cars worth. Luckily I knew my car wasn't worth repairing. At the initial visit Jim told me he guessed I could sit in their waiting area for a ride... he kept giving me comments about "we don't have the space" when i was clearly working to get it sorted AND there were spots in their lot. I was obviously not trying to store it. When returning to give them my title to get my car scrapped, Josh I believe threatened to add financial burden by impounding me, after I was yelled at due to my confusion and frustration with why they wouldn't take my title. They were rude to me from the moment I walked into the door but I did not curse AT him, I cursed. Their job is to not make shit worse, which clearly they did. Overall not worth the rudeness, the insensitivity, the added trauma of having unempathetic / unkind humans, lack of helpfulness, and threats of having added financial burden simply because "it wasn't his problem" and truly it appeared he didn't want to work with me. I needed to get a ride, and to not be working which requires a bit of time -- another area of no empathy or understanding. Long story short, just avoid this place. They made a shitty day/experience worse with unnecessary stress and were not in the least bit kind, warm, helpful, or understanding. I ended up calling a scrapper who towed my car, PAID ME, and were NOT unkind to me.

    Phil P.

    Company gouges prices for parts, labor of course too but that's all auto shops mainly, not to mention had to bring back after initial service since wasn't properly installed and leaked all over my garage. Dave is fine, but need some accountability for those types of mistakes/inconveniences. Even if you buy parts they will have the labor doubled.

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    2 months ago

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    8 months ago

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    2 years ago

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    2 years ago

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    Branden L.

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    2 years ago

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    Branden L.

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    2 years ago

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    Branden L.

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    2 years ago

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    3 years ago

    Always trust them with my vehicles. Friendly folks, good service, and reasonable prices.

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    Branden L.

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    2 years ago

    Great customer service, excellent value. Very friendly local company. Excellent selection and recommendations for tires. Thank you!

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    Branden L.

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    5 years ago

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    Branden L.

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    4 years ago

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    Branden L.

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    4 years ago

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    Branden L.

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    3 years ago

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    Branden L.

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    3 years ago

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    Branden L.

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    3 years ago

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    Branden L.

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    3 years ago

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    6 years ago

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    Branden L.

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    4 years ago

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    Branden L.

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    6 years ago

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    Branden L.

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    16 years ago

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    5 years ago

    Brandon and the guys there are always great. Excellent service, quality work. Our whole family has gone there for years.

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    Branden L.

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    6 years ago

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    Branden L.

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    5 years ago

    Always have great service here, and don't mind waiting for inspection in their new, cozy waiting area.

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    Branden L.

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    6 years ago

    I highly recommend Golden Valley Tire. They are trustworthy and always professional.

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    6 years ago

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    7 years ago

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    6 years ago

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    Branden L.

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    6 years ago

    Great work and customer service! Always easy to work with and trustworthy people. My wife and I always go to Golden Valley Tire!

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    Branden L.

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    7 years ago

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    12 years ago

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    15 years ago

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    8 years ago

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    Robert R.

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    7 years ago

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    10 years ago

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    13 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Golden Valley Tire & Service

    How much does a smog check cost?

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    Review Highlights - Golden Valley Tire & Service

    They took care of my old car and my new truck .

    Mentioned in 2 reviews

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    Car-X Tire & Auto

    Car-X Tire & Auto

    3.2
    (29 reviews)

    If I could give this place a 0/5 I would. You see a lot of reviews here telling you to avoid this…read moreplace. Don't be like me and not listen, truly avoid it. This all started by requesting an appointment online. When you request an appointment, it states that the appointment is not confirmed but a representative will contact you to confirm the time and date. I looked through all of my phone calls and emails (spam included) and recieved nothing. My appointment was never confirmed. But I learned they did walk-in, so I did a walk in instead. I did this at 3:30pm. The shop closes at 6pm. When I arrived the man sitting at the front desk was very rude and contradictory in all of his sentences. He stated that a diagnostic testing would be $206 for my car and would take over an hour to do (keep this in mind for further into my review). I have two lights on. 1. Low Brake Fluid. 2. Stabilitrak. I shared that my car had a low blake fluid light, and that online GM's are very common to have Stabilitrak problems when there is low brake fluid. The man finally agreed to come look at my car (but wasn't happy about it after cutting me off constantly in all of my sentences). He opened the hood outside and ask if any pedals were low. I told him no, and offered him my keys if he wanted to take a look. He refused to take my keys and started walking back to the building, turned around and said "actually let me take it for a drive". The drive was around to the back of the building where he pulled it inside. The car was not touched after it was pulled inside (literally watched through the windows). During the time that my car sat there, another customer came in for an appointment with a different car. The man was also very rude to this gentleman and was cutting off all of his sentences as well. During this converstation, the man at the counter shared that it would be $104 to run diagnostics on this vehicle (which is crazily $102 less then he quoted me? But dont worry this gets even better.) He also told the gentleman with the car that it probably wouldnt get done today because he was sending his guy home (mechanic). Keep it mind, it is 3:30pm and the shop does not close until 6pm. He then goes into the back and pulls my car back around. He comes inside with my keys and says "we dont do diagnostics here so you will have to bring it somewhere else". Quite literally CarX does diagnostics? Especially since YOU QUOTED ME A DIAGNOSTIC COST?! You arent the jiffylube across the street who quite literallly does oil changes all day. You just didn't want to. Now I cant wait for the response that they leave to every single negative review on here. "[Persons name] please contact at Customer Service at 1-800-876-6676, ext 2. Thank you." Take ownership for the way you treat people, because what you are doing isn't working. Maybe you should live by your own motto while you are at it... "For Service you can Trust."

    I thought I got a pretty good deal with my Groupon coupon for a 4-wheel alignment with Car-X. BUT,…read moreI was pretty much just plain wrong. To begin with, the Groupon listing showed a Car-X located in Eden Prairie - good location for me, so I went ahead with the purchase. When I called to make the appointment, a woman speaking very broken English indicated that the Eden Prairie location had been closed for MONTHS. Hmmm - why is the location still showing as available on Groupon? She had no idea. Next closest location was Golden Valley. When I called in, they indicated I could just drop my vehicle off ANYTIME without an appointment and they would call when it was done. Unfortunately, I had no ride. When I told the gentleman this, he suggested - twice - that I "Uber" my car in. Someone please tell me why I would use Groupon to save $30, only to spend $40-60 to Uber to and from Car-X? I asked if they had a waiting room and the customer service rep on the phone indicated they did, so I made an appointment for 1:00 pm on Tuesday afternoon and opted to wait it out. I made it into the Golden Valley Car-X at about 12:30 pm. Older of the two men at the counter checked me in, getting a bit miffed when I told him that I had a Groupon and he said he had to redo my paperwork - he wished I would have told him that before he went through the work of putting my information into the computer. I reminded him that I had told him I had the Groupon when I made the appointment and was given a side-eye. Took my keys at 1:00 pm. He had told me when I set the appointment that alignments take about 1.5-2 hours, so I went to the "waiting room" to settle in. While I was waiting, I couldn't help but overhear the phone calls coming in - folks all being told to just "come on in and we'll take care of you right away today, no appointment necessary!" This on almost every call that was answered. Jeez, I thought - great service here! Yeah, right. At about 3:30 PM (yes, 2.5 hours later), a very wary-looking service tech came out into the waiting area and when I asked about my vehicle, he said it was just then being taken for a test drive BEFORE THEY DID THE ALIGNMENT. WHAAAAAAAAAAT? It hadn't been started yet? He said that he was the one and only tech on the job and was doing all he could to get to all of the vehicles as quickly as possible. He apologized and said that he had told the customer service rep in the front that my car should be started on since I had been there actually waiting for the job to be done and he was told to put others in front of me - as they walked in without appointments. When I asked how much longer it was going to be, he said once he got it back into the shop, he could get it done for me in 20 minutes. Again - WHAAAAAAAT? I was told a 4-wheel alignment took 1.5 - 2 hours. Am I supposed to feel secure in the quality of the work done in 20 minutes? Um. Sure. About 30 minutes later, the younger of the two C S Reps came into the waiting room and said my car was ready to go. I expressed my dissatisfaction with the amount of time I had waited, but once again was told I could have Ubered the car in and not had to wait. At this point, he got MY stink-eye. When I mentioned overhearing the phone calls and customers being told to "come right in", he said it was COMPANY POLICY to tell everyone that to get them in the door. OK, then. To be fair, this younger gentleman was at least attempting to be pleasant. On top of everything else, I was told my balance due after the Groupon was just over $14 for "fees and taxes" - no offer of any sort of break or compensation for the horrible service. (It was in the fine print on the Groupon website, so okay.) So there were a total of THREE employees manning this Car-X location. And only one of them was a service tech. Please, please, please - save yourself the headache. Pay full price for a wheel alignment somewhere else. It is well worth $120-150 not to waste half of your day for questionable service at Car-X.

    Golden Valley Tire & Service - tires - Updated July 2026

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