We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Unfortunately, Mr. Daniel appeared uncomfortable with the idea of an easy installation for a water…read morefiltration and water softener system. He constantly emphasized how much work he believed was involved, seemingly thinking I lacked knowledge about the process. Additionally, he refused to provide a quote on Yelp, possibly aiming to give me an inflated price in person. He then proposed a charge of "$1,800.00" for the job!!! I reach out to another licensed plumber in yelp as well, they were professional, honest, and confident in their work. They ended up charging me only $600.00 to complete the job! For my interaction and experience with Mr. Daniel, I cannot recommend Purpose Plumbing.

My mom recently had SAWS tell here that there was a leak at her property. After several people,…read moreShawn of George Plumbing found it and fixed it. The problem that still existed was this old house had a service line that had very high pressure. He gave us an estimate on what it would cost to fix it. Well, I called them back to install a Pressure Regulator Valve along with a manual shutoff and bladder for the water heater. Now, hopefully there will be no more leaks. Shawn did an amazing job with the cost being the estimate that he gave us upon the first visit - No Surprise COSTS!!! This is our new 'go-to' for plumbing services. Cheers!

Matt & Freddie came to my sisters house to see why the tub/ shower was leaking out onto carpet…read more They checked everything thoroughly. So pleasant ! Put some silicone around faucet in tub. They were great. The conclusion: User error causing water to spill onto floor and get soaked up into carpet!!!!!!!!! Yikes. I will definitely use them again.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

I called and they quoted a service call price. I thought it was reasonable so they dispatched a…read morerepair tech quickly. He was clean and courteous. No problem there. One star for that. He inspected the wiring to the disposal and removed it. Showed me the issue and said the charge was 241.00 which did not include a replacement. Do I pay that and then go buy a disposal and hire someone else to install it or just have them complete the job. I had a 1/3 HP and he did not have it on the truck. Had to go get one. He brought back a 1/4 HP and told me the bigger one would cost approximately 300 more. It came out to over 600.00 when it was all said and done. I use to have a home appliance warranty policy for years and there was an issue every time I used them which was seldom so I cancelled them. Goes to say I don't have a lot of experience hiring for these issues but obviously they have figured out how to make money by limiting your options. All I can say is beware of these companies and the way they handle their service charges. I will not recommend this company to anyone unless they have extra money to throw away.

GOETTL TECHNICIAN BREON THOMPSON just came out for my seasonal A/C tune-up, and I couldn't be more…read morepleased. The technician arrived right on time, was very thorough, professional and friendly. He even put on shoe covers before entering! Thank you for this great costumer service experience!

As usual, Goettle provided excellent service. Lorenzo did a water/flood assessment. He was very…read moreprofessional and thorough.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

I hired PlumbSmart to replace my water heaters. They did a great job for a fair price. They showed…read moreup on time and were friendly and professional. They took the time to explain everything they were doing. Would definitely use them again.

Their communication was exceptionally thorough. I canceled my appointments due to an emergency…read moretwice, and they remained patient and immediately rescheduled. I highly recommend their service. Thank you, O5, for delivering top-notch, prompt service!

Adam P. Came to help with a plumbing issue today. I was really impressed by his knowledge and…read morefriendliness. Turns out it was a simple fix, took less than a minute! He didn't charge me anything and would not let me buy him lunch. I have shared the name (o5 plumbing) and my experience today with neighbors. I will definitely recommend them and keep their info for any future plumbing needs!!

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.