I've been bringing my car to Gil's since James was around and they continue to earn my trust every…read moretime. Recently, my check engine light came on and it turned out to be an oxygen sensor (don't ask me what that is!). They diagnosed the issue quickly, explained everything clearly and had me back on the road without any hassle. Finding an honest, trustworthy mechanic isn't easy but Gil's has always been fair, reliable and does quality work. If you go, ask for Bob -he's the best! Highly recommend.

Gil's is the only garage I let work on my car. been that way for years. the new owner has not…read moredisappointed me. The office has been refreshed to provide a comfortable atmosphere, snacks and good seating. The work areas are neat, professional and very clean. the work on my vehicle was solid all the way around. Joey was a pleasure to work with, a knowledgeable, pleasant, no-nonsense professional. I'm looking forward to state inspection in September!

I see the reviews of this place average out to around 3 stars (so-so), but I have brought my car…read morehere a few times now for an internal and external detailing, and they always do a good job. I was particularly impressed this time, when I had a couple stains on my passenger and driver seats, one of which had been there for months that I didn't think would come out, and they got rid of it! It looked spotless on the inside, and the exterior was shiny and clean, especially the rims. I will continue to come here in the future, as the quality of service is good, and they typically fit you in pretty quickly.

terrible will stop coming here…read morecame home today inspected my vehicle dirt hood had sap on it u guys don't care but you charge $25 for what? your employees don't fucking care Kurt Do you???

Absolutely disappointed with the customer service at Mavis Discount Tire…read more My son had a 12:00 PM appointment on 07/27/2025 for tires and brakes. He was told there was no need to wait--they'd call us, explain the issue, and get our approval before proceeding. We were told everything would be done in 1.5 hours. We live just 4 minutes away, so I picked him up. After 1.5 hours with no call, we returned--only to find the car still parked exactly where we left it. When we calmly explained the situation, one employee arrogantly said, "I never told you that--we're busy, can't you see?" No apology, no courtesy. When I asked why no one had called, he continued speaking in a condescending, dismissive way. And when I expressed my frustration, he simply said, "Here's your key--you can leave." Unbelievable rudeness and zero respect for customers. This kind of behavior reflects terribly on the company. Shameful.

John was very helpful to get my wife's tires to the proper pressure going into winterread more

This is the place to go for a tire problem. Professional and fast…read more They seem to know their business very well. Highly recommended

this is copied from Google for reference - DO NOT GO THERE!…read more just now ****UPDATE 9/15/26 - I Called in as suggested by their 'customer service'. I was yelled at by a person named Joshua who was absolutely obnoxious and rude. After I am done getting my car fixed, Joshua at corporate just convinced me not only never to come back to the Ridgewood location, but to abandon doing business entirely with Mavis. Sad times at Mavis when their customer service is in the toilet and it is coming from the top. This is clearly a systemic issues. I'd advise anyone to look elsewhere. ************** I very rarely write reviews like this, but after what I experienced at the Mavis Discount Tire on Franklin Avenue in Ridgewood, NJ, I feel people genuinely need to know before trusting this location with their vehicle. About two years ago, I brought my car there for major work: brakes, rotors, tires, and balancing. It was expensive, but I expected the car to leave operating properly. It did not. Immediately after getting the car back, the steering wheel would shake VIOLENTLY whenever I applied the brakes. This was not a minor vibration. Something was clearly wrong. I returned the following week after already spending more than FIVE HOURS there during the original visit. I waited another TWO HOURS while they supposedly made corrections. The problem came back almost immediately. I returned yet again and spent approximately ANOTHER FIVE HOURS there, only to be told more brake work was needed. The car was never right after their work. At the time, I had too many things going on personally to continue spending entire days sitting in a tire shop fighting over repairs I had already paid substantial money for, so unfortunately I lived with the problem. Fast-forward about TWO YEARS. During that entire time, I drove the car only around 3,500 miles. I recently brought the vehicle to another nearby Mavis location. After inspecting the car and reviewing the company's computer records, I was told something that absolutely shocked me. According to the employees at the other Mavis, the Franklin Avenue Ridgewood location had installed the WRONG brake pads and rotors on my vehicle. I was also told their system indicated that the rotors had not actually been replaced the way I had previously been led to believe. They further explained that the incorrect brake components were now damaged. That is what makes this so upsetting. I paid a substantial amount of money. I returned multiple times because the car was clearly not right. I spent roughly 12 HOURS total waiting through these visits. I repeatedly complained about severe shaking while braking, and yet the problem was never properly corrected. Mistakes can happen. What I cannot accept is repeatedly bringing a vehicle back, explaining that something is seriously wrong, being told work was performed or corrected, and then learning years later from another location within the same company that the wrong parts were apparently installed in the first place. Brakes are not cosmetic. They are one of the most important safety systems on a vehicle. Based on my personal experience, I would NEVER bring another vehicle to the Mavis Discount Tire on Franklin Avenue in Ridgewood. Not for brakes. Not for tires. Not for an alignment. Nothing. I cannot speak for every Mavis. In fact, another Mavis location is the one that finally helped identify what appears to have gone wrong. But I can absolutely speak about my experience at the Franklin Avenue location. I would not go back. I would not recommend it to family or friends. And if you have had work done there and your vehicle does not feel right afterward, I strongly recommend getting a second opinion rather than simply accepting that everything is fine. Price assessment Overpriced Services Tires, Wheel alignment, Brakes Like Share Response from the owner 19 hours ago Hello Christopher, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the issues you faced at our Franklin Avenue location. Your feedback is important, and we would like to address your concerns. Please reach out to us at 914-984-2500, Option #2, so we can discuss this further and work towards a resolution. Sincerely, Consumer Solutions

My 2nd time here and it's an even better experience than my first. Very helpful crew. I can see…read morethey really do great work. The communication between the crew is fluid. Definitely coming back, this will most likely become my regular spot. I got my rear differential fluids changed, my transfer case fluid changed, my oil changed, transmission fluid changed and air filters. All needed to be done long ago. Took about 30 mins or less. Thanks yall!

Went on Yelp and checked out the closest oil change in the area- this popped up and it delivered!!!…read more Love was long but energy and extra wait time was worth it !!! Guys were attentive s and worked well together!! They made the time go faster!! Service was gooos - they were knowledgeable and assertive!! They were alll very nice to clients and to my dog who accompanied me. My suv takes synthetic oil normally I pay close to 200.00 - this was only 125.90 with coupon on Valvoline - https://oilchangeoffers.vioc.com/core/gbranded/ Hope that helps - Take care of your car ; and it will take care of you!!!! Enjoy!!

Exceptional service. Will definitely be returning. I didn't have an appointment. They took me as…read moresoon as I walked in. And had me out in no time. Thank you, ETD! One happy customer.

Came to service a flat had to replace because of sidewall damage. He claimed we have to replace all…read morefour tires and would not change just one. He claimed it was company policy. My son had to look for another place. Thanks for your great service ETD!!

Their mechanic completed an axle repair FAST, and I was able to pick up my car that same day…read more I highly recommend them! Honest and fair-priced shop!

Very good service fast and easy I will go again nice at front desk and again super fast was very…read morehappy thanks guys! Nail in my tire !!!!

I took my 94 chevy cavalier wagon to change the catalytic converter. They said $250 dollars. Later,…read moreI accepted to get the exhaust clamp changed since it was pretty rusty. 2 hours later, the total was $214 for parts and $98 for labor. Now, I looked online, and just in parts, I would have spent $82. They gave me a 1-year warranty on the parts. Online, they provide 5 years. Clean place and the business has a Spanish mechanic.

Installed used part and charged for brand new. You cannot trust this location. Always check what…read morethey take out and put in. I had dealers price on all repairs. Check if all repairs are needed.

Craig is the best. He has taken care of all our family's cars for many years, including our older…read morecars. His fees are fair, he is experienced in all aspects of automotive repairs , he is very reliable, and he he cares!

Craig is wonderful, eminently fair, and extremely knowledgeable. A pleasure.who I'd highly…read morerecommend.

My daughter was visiting from out of town and I realized the rear brakes in her car were worn way…read moredown. The shop was able to fit me in and get the car out in a timely fashion. The job was done well and priced very fairly. I highly recommend them and will certainly be a repeat customer.

I went for an emissions test. They were friendly and efficient. Very professional and what was very…read moreimportant, the shop and surrounding environment was super clean and organized!! I can only comment on emissions but I would recommend.