I had not been in a Patrick James for years, but due to my recent needs I was attracted to this…read morestore. Like the other stores I previously visited, this store has a simple elegant feel, with a good depth of traditional style men's clothing. For upper middle tier designer branded clothing, the prices are high, but not out of line for the quality. Service was excellent. The overall experience was similar to what I used to get at a Nordstrom menswear department. I will return and shop again.

I have been a loyal customer of Patrick James for many years and used to shop frequently at…read morePavilion location on Fair Oaks Avenue. I always had an excellent experience there -- the sales team was professional, personable, and made every visit better than the last. Since that store closed, I have been visiting Folsom location, but unfortunately, my experiences there have been quite disappointing. It began with a challenging return process for a sweater I purchased -- the level of questioning made me feel uncomfortable and unwelcome. Most recently, during my visit yesterday, I purchased a cashmere cardigan ( transferred from another store) and mentioned that I had a 10% off coupon. I was told that the coupon could only be used online, which I found unreasonable. I could have easily made the purchase online at a lower price, but I intentionally chose to buy in-store to support local business. Despite paying full price, my coupon remains unused. Today, I called the store regarding a 100% Merino wool sweater and requested to have size L and XL transferred from another store so I could try them in person before purchasing, like I did with the cashmere cardigan-- a process that had been accommodated in the past. I was informed that I now need to prepay for at least one sweater, as transfers between stores are not allowed, which contradicts my previous experiences. As a long-time customer, I am deeply disappointed by the decline in service quality and flexibility. Policies and customer service attitudes like these discourage customer loyalty and erode the brand's reputation for excellence. Regrettably, I will no longer be shopping at the Folsom store and will also discontinue my online purchases with Patrick James. I also intend to share my recent experiences with friends and colleagues who are loyal Patrick James customers so they can be aware of the challenges I encountered. I hope this feedback encourages reflection and meaningful improvements within your organization.

RE: Folsom, CA location…read more The suit I purchased was grossly over-priced. Then, without any advance notification, I had to pay additional for tailoring AND beyond that, the tailoring charge was line itemed for every touch point adding an additional & $150 to the total cost. Finally, after having spent more than $750, they wanted to charge an addtional $3.00 for a plastic garment bag. I don't know what I'll do the next time I need a suit, but I sure as hell won't be a repeat customer of yours.

We chose Men's Wearhouse for convenience since our groomsmen were spread across multiple states,…read morebut the customer service experience at our local store was extremely disappointing. Every visit felt rushed and impersonal. The staff were curt and dismissive, and despite my husband clearly explaining his measurements and fit preferences, they repeatedly gave him jackets that were several sizes too small. He has a broad chest and shoulders, and it felt like no one took that into account - they just kept handing him the same size until he had to insist otherwise. Two days before the wedding, when we picked up the suit, his vest was noticeably too small and didn't fit at all. We ended up having to drive back to the store during our rehearsal setup to get a new one. That was the day before the wedding - a problem that could've been avoided entirely with basic attention and care. The idea of using Men's Wearhouse is great in theory for group rentals, but our experience with this store's staff and execution was frustrating from start to finish.

Debbie provided wonderful service to me and my family. We found hubby the perfect outfits for our…read morevacation to Hawaii this year. We will definitely come back soon.

Calvin Klein Outlet in Folsom is one of the stores I will check out whenever I visit Folsom Premium…read moreOutlets because of the selection they have in the store. The merchandise here is always offering a percentage discount. Some items are deeply discounted. The employees are amicable. I have always felt a warm welcome when I walked into the store.

Overall good. If you don't mind crowds and taking 15 minutes to look for parking, the prices are…read morereasonable.

I was in the area and this is my first time being here. I like the shops it's spread out & similar…read moreto premium outlet in Livermore. The selection of stores is plentiful but to my disappointment, there was no luxury brands here like the Livermore Outlet. Adidas and Vans has 40 + 50% off on select items. For front parking at the main entrance the outlet charges a fee however there is free parking outside the main entrance. It's a nice outlet to visit however I don't think I would come back because of the limited selection of luxury stores and the parking situation.

I used to shop there alot. Somehow lost track. Needed my all leather hat sized. Took it in they…read moresized it right away. They NEVER disappoint.

Good selection, nice people. I have shopped there for years and bought shirts, shorts, pants, hats…read moreand jackets.

Came in for another online order pickup up, for some new business/Winter attire. Banana Republic…read morelike the other stores at the outlet were having sales before Black Friday, so it was the perfect opportunity. With ordering online I decided to try everything one before leaving. Everything fit great, which w was a plus, and the reaming g things I bought were shipped to my home. Staff was really friendly and extremely helpful. And I was in and our without an issue.

If you are a fan of Banana Republic clothing and love a bargain, check out their outlet shop in…read moreVacaville, CA. They carry men's and women's clothes. Currently the women's inventory seems to be centered around an urban western theme. Fringe faux leather jackets, poncho shawls, duster jackets, and oversized button up shirts. I am too square to carry off any of that. However not to fear, they do have other clothing that do not fall under this theme. Another thing to note is the current inventory barely has any petite sizes.

This retail store was disheveled at 6:30 pm. I've never seen a Nordstrom Rack had clothing thrown…read moreover the racks and on the floor. There were some really great deals throughout the store. We spent a good amount of time in the store shopping. We found a lot of deals in the purses area and shoes area. The ladies at the register were fast and kind.

Cashier Leila, A didn't seem to know that she should provide customer service to every customer…read more She had a sour look on her face when ringing up my purchase without a pleasant word or smile. However, greeted and exchanged pleasantries with the next customer.

Excellent customer service!!!! There was about 4 workers in the store and every single salesperson…read moregreeted me and offered help with find items. wish other retailers would take note- You all were awesome... Thank you for helping us find clothes for trip.

Helpful, experienced staff! Knows what's in. Good selection. The person who helped me was aware of…read morewhat the kids are into. I would have been lost if not for him helping me.Will definitely go back.

I feel we are the best store in all the USA. By carrying the best and latest men fashion from…read moreEurope and Istanbul. Topest quality.

The guys a scam. He sells fake designer calls it unauthorized authentic and it's absolutely not. I…read morebought a shirt from him and then I had returned it by shipping it back and now PayPal has asked him to reply to them if I returned it or not and he fails to do so because he's being an asshole that I returned it. He said in the comments that I ripped off the tags which I didn't I had tried it on once and then I returned it. He buys fake Instagram followers, sells fake designer clothes, his name should be master Boy FakeStyle for all I know. Avoid at all costs!

Came into Polo Ralph Lauren for the first time, while at the Folsome outlets picking something else…read moreup. And after deciding to look for early Black Friday deals for Christmas. Loked around most of the store to get a sense of everything, amd eventually settled on trying out several different crew necks and a quarter zip. I didn't decide to get everything here bit did decide on the an olive green crewneck sweater for myself. And a black ahort sleeve athletic t-shirt for my son. Multiple staff were very helpful. One male staff member in the floor was also able to provide a better description of sweaters I asked about and their differences. Which would help me describe them to someone else if they were to ask which ones I was interested in. A female staff member who helped me with the fitting room, also helped me at the counter. And told me abojthe extra savings on my purchases if I signed up for their free Ralph Lauren account. A 10% additional discount for a few moments of my time was definitely worth it. And Ralph Lauren also supports veterans and had another discount for service members, which I never expect but am really appreciative of. Out the door I think I saved about 50% on my purchases, which the sweater already being 30% off. And the additional discounts saved me another 20%. Overall: Great experience at this location, and I really appreciated their thanks to service members and their additional deals for them.

If I could I would give negative stars. This place is horrible and horribly staffed. No customer…read moreservice skills by anyone in this store from staff or management. The young lady who was near us as we looked for items, looked miserable. Her demeanor was anger as if she just didn't want to be there. She never spoke or asked if we needed any help. I wouldn't spend two cents in this store. The management is outwardly offensive and too never spoke or addressed what he witnessed was our discomfort. This store is completely unwelcoming and doesn't know the first thing about customer care or engagement.