I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Easy process related to the install of my hot water heater. Richard did a great job putting it in…read moreand explaining the warranty and maintenance. Cleaned up everything and took the old one with him. Quick scheduling.

Today a Saturday we had toilets that wouldn't flush without backing up and not a working hot water…read more With a family with a 3 year old and a 10 year old and arctic fast approaching, we were in crisis. We called and they responded right away and spent hours getting a temporary fix on all issues which was great. They were friendly, honest, professional and very reasonable. I highly recommend them and will use them again for sure.

Another job completed by Jill and Glenn..............on time and work done with pride and care. We…read morewill continue using Fausco Plumbing for all our needs. They even saved us a bunch of money. THANK YOU!

We asked for help with some stuff that we just couldn't fix on our own…read more Came out when he said he would, was right on time. Professional and courteous gentleman. Helped us get our water system back on line after some serious freeze damage from URI 2021. He knows how to fix stuff. We would use his services again if needed.

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He…read moreis very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

Mike Krische Plumbing was assigned by a home warranty company to replace a Pressure Reducing Valve…read moreon my home. Less than 1 year later, it has failed. I discovered he used a plastic part instead of the recommended metal (so he could pocket more money of course). When I called to ask if he could honor a 1 year warranty, he refused. He told me that plastic parts are what he uses exclusively and that failure after 1 year is common. Unless you want inferior parts that will fail, do not use Mike Krischke Plumbing.

Mr. Krischke is a "Man of his Word". he said he would be here at 8 AM. He was here at 8 o'clock…read moresharp. He was unable to install the first toilet we got from Amazon. So he gave us a very very very low modest visit charge. he returned the next day to install a toilet that I bought from Lowe's. He was here right on time and he gave us a very very fair price for his trip installation work along with some parts. Mike is professional, personable, and punctual. If you have plumbing needs, get on the phone to Mike Krischke. You can can't do better.

We had toilets backing up into the shower this morning. Have you ever tried to find a plumber on…read morethe Sunday of a holiday weekend? Many phone calls later we found this plumber. They showed up on time and found two problems and fixed. For $150.00. Friendly, professional pros. 5 stars and then some.

Excellent plumbing company. Superior work, professional, on time and keep things very clean. They…read moreare highly recommended. I have hired them a few times and all work is very satisfactory.

Great job and easy to discuss problems and solutions. Josh…read morewas very helpful and efficient as was his helper. Definitely would recommend the company.

1 Star -- Extremely Disappointing Experience…read more I was instructed by my insurance company to get three plumbing bids, so I contacted this company for an estimate. The plumber came to my home and spent approximately 20 minutes inside. He told me his bidding app was not working and said he would go back to the office and email the estimate to me. I took him at his word. The next day, when I called because I still had not received the bid, I was told that he "didn't even want to come in the house because there were too many plumbers." That statement is simply not consistent with what happened. There were NO other plumbers at my house when he arrived. He came inside, spent about 20 minutes here, and specifically told me he would send the estimate after returning to the office. If the company did not want the job or did not intend to provide a bid, they should have simply said so. Instead, I was given one explanation in person and a completely different explanation the next day. I find this kind of communication unprofessional, misleading, and a waste of my time. I was only trying to follow my insurance company's instructions and obtain the required three bids. Based on this experience, I would not recommend this company. A professional company should be able to communicate honestly and stand behind what its employees tell customers.

Great experience. On time, super knowledgable and willing to explain issue. I will definitely…read moreuse them again when the need arises. The initial positive response for me was that they gave me a ballpark estimate of cost, which no other company would do.

Great response time. I had a tech out here the next day. Kyle was friendly and quick. A+ all around.read more

We are renovating our kitchen because of a water leak. Gilbert fixed the leak and came back when…read morethere was a question about a gas line. He is responsive, upbeat, and awesome at fixing whatever is needed related to plumbing (both the water and gas lines). He's always who we call first.

I've been using Blue Dragon Plumbing for nearly 10 years and couldn't be happier with the excellent…read moreservice I always receive. Owner Gilbert is efficient, highly skilled, and never leaves a mess behind. I just had my toilets replaced and was so impressed with his great and quick work of the job. He also goes above and beyond, is upbeat even when it's 100 degrees outside, and takes time to greet my dog!

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

Rooterman has changed over the years and, unfortunately, not in a good way. My first review of them…read morewas in 2015 so that tells you that I have been a customer for a very long time. The focus of this review is the water heater that they installed on 1/26/23. As you can see from my other reviews, the water heater that was installed before that one was in 2016. 7 years is a reasonable amount of time for a water heater to last. The problem is that the anode rod is failing in this current one. Edie came out and drained it on June 29th. We are not currently living there. In fact, the house is for sale. The problem was the hot water was turning yellow. He said to run the hot water, especially in the tub upstairs once a week, which we have been doing despite living across town now. Guess what? The hot water is yellow in tint again. Here's the rub. At the top of my receipt it says 50 gallon water heater, 6 year essential warranty. Fast forward to yesterday. Garrett comes out and notes the yellowish tint in the hot water. So, he says he can maybe replace the anode rod for about $500. He also says I can try calling AO Smith to see if they will send a new water heater and they will install it for about 2K. So, this is like going to a mechanic and a part fails and they say, why don't you call the company and see if they will send you a new part? I am pretty sure that is not a thing. By the way, he tried to get the anode rod out and it is welded solid in there. I told him we would give a credit to a potential buyer but after talking to my husband I realize that is not a good approach. It is already a brutal market to try to sell a home. So, I am faced with having to replace it although I have a document that says at the top 6 year essential warranty. That makes no sense. I will have to bid it out and Rooterman will not be on the list. They replaced the heater in 2016 and then again in 2023. I had no qualms in having them install it in 2023 because they had my complete trust. This is no longer the case. I no longer recommend Rooterman Plumbing. I gave them 2 stars because they used to do a good and honest job for me. I no longer feel that this is the case.

First I want to say that these guys do good work and that the electricians Shawn and Katrina were…read moreknowledgeable and were easy to work with. The only reason they aren't 5 Star is that when we originally called, we were told our job would be about an hour at $125 total. We had already dug a trench, ran conduit, wire, had 95% of the parts ready before they came (they provided some end point pieces and fasteners and one breaker). All they had to do was make it connect up, swap some existing connections, and make it live at the box. (They did have to add a little junction box on the wall to clean up the wires, but that is really the only additional work). At the end, the bill was $525. I'm not one for confrontation or to suggest their work isn't worth the time, but at no point were we told it would be quadruple the cost. I could understand extra costs here and there, but I was a bit shocked. The labor was tracked at 4 hours. Even if that was how long they were here, that is an excessive amount of time for the work, especially considering the quote. My wife and I dug a trench, ran wire and conduit in less than 2 hours. It is hard swallow the connection point was a 4 hour job. I will end with saying that at no point did we feel like they weren't doing good work or that the electricians were unreliable or shady (in fact, it was totally opposite - they are great!) but we do feel that the time for the job, not only was wildly past their estimate, but just didn't seem to match the amount of work that was required.

I contacted Reagor to install a new water heater in my home. I had the option of them or me…read morepurchasing this. As I had no way to haul it, I asked them to do so. WOW - big mistake. Without warning me of the cost, they charged me nearly $500 to pick it up. All installation costs were on top of that. I have done business with them for 19 years and until this experience, I have been happy with their service and fees. When I was presented with my final bill I saw where they had charged me this exorbitant fee for a 22 mile round trip. I attempted to contact the owner regarding this but he wouldn't return my call. I went to his place of business to nicely discuss it with him in person but from the moment I stepped to his office doorway, I was met with anger and hostility. He said the general public has no idea how many taxes and fees small businesses must pay both state and federal to stay in business and he offers no apologies for what he charges, nor would he consider changing it to a more reasonable amount. I have no issue with the work that was done - the workers were competent and respectful of me and my home. However, I will never do business with this company again and I strongly suggest anybody that does to get a signed cost appraisal before any work is done.