I really wanted to love this place... but we're just not vibing. I've given it multiple chances, and the service has consistently landed in the meh category. I came back recently only because I had an old gift certificate (waste not, want not), and unfortunately the experience didn't change. I paid extra for a chrome finish, and the result was uneven enough to make me question why I bothered with the upgrade. However -- plot twist -- the pedicure was fantastic. Truly the star of the show. Three stars for the great pedicure, minus points for consistency and chrome-related heartbreak. read more

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My nails were cut poorly and are not straight. The polish was applied badly, with paint on the skin, and it's already peeling. I told the technician about this, and while she said she'd fix it, the outcome is still very disappointing. read more

I came here for nails a few times this year and they are alright. For my daughter's birthday we recently had a nail experience with her cousins. They treated us really well and really catered to my daughter and nieces. We had a great time and loved our nail service. read more

Dirty. They do not open a sterilized set if tools in front of the client. Unfriendly staff. Upon payment he charged a very high fee, I requested to view the price list, owner replied "it is a different price every time you come depending on who works on you". I have notified the Health Department read more

The women who do my nails are all very nice. I would give them a 5. But the owner Tracey is rude and not customer-service oriented. You ask her a question and she barks an answer to you. On top of that she is mean to her employees. Many of my friends have stopped going because of her. I continue because I want to support the women who work there. Whatever you do give your tip directly to the women, don't add it onto your bill. They may not get all of it otherwise. read more

Very unhappy with my nails. They cut down way too far and I have been in pain since leaving there today. My nail is burning and I'm very concerned. My service costed $60!!!!! Absolutely outrageous- the owner (I believe ) is also very unfriendly. I left there with unfinished nails and my nails basically glued to my fingers, I just got gel on my actual nails. Awful experience. Will be calling for my money back. read more

This place is ok at best. I was a walk in. I thought I would get a few things done while i was in la Canada. I did not love the service. I paid and wanted to tip on the card. The employees were screaming at each other. She kept pushing me to use Venmo. It is crazy how people want to dictate how to pay them. I went to get cash to tip. It was so uncomfortable. I will not be back. read more

I stumbled upon this place while I was waiting for my appointment at European Wax Center and I'm so glad they were able to fit me in as a walk in! I came in on a Saturday and it was very busy but they were still able to accommodate me. I ended up getting the deluxe spa pedicure and added paraffin wax to my service. The price is absolutely amazing for how much you get! The woman who did my nails was named Kaylee and she really took her time on each and every step and made sure I enjoyed my service. I didn't feel rushed at all and was able to completely relax. The spa chairs look brand new and have a really great massaging feature. All of the employees used new bags in the foot spa and thoroughly cleaned everything between each use. They've also got a great selection of polish/gel to choose from at the front! I DEFINITELY recommend coming here! It was such a nice and relaxing place and I am really looking forward to coming back :) read more

H2O Nails Spa - Nail Salons Near Me - La Cañada Flintridge, California

TRUST the reviews. I didn't look here first and I regret it. I just walked in as I was going to TJ Maxx and they had availability. The owner was reprimanding a male worker off about something. Then as my service was ending she started yelling at a young woman--something about the "service costing 65 not 60, to read and that if she would have read it she would have known". It was the most awkward and embarrassing feeling to see a full grown woman being humiliated in front of me. I got up and told the nasty owner to not speak to the worker in that manner, especially in front of other people. I told her to reprimand her in private because what she was doing was humiliating. No one else in the shop said anything and probably the reason why the salon is able to stay open is people's complicity in the owners rudeness and bullying of the employees. If you do happen to come here, see something, say something. It felt like I was in a third world country where a rich master with no education or class harasses and shames their workers. Never again. I could tell the other workers were glad someone finally stood up to that tyrant. read more

This place is so dirty and unsanitary! There is dust and dirt everywhere and cut pieces of nails at the station I was sitting and and I was their 1st customer in the morning. I was so disgusted. The service I received was not that good either. I won't be back! read more

This is one of the ones that you HAVE to trust the reviews yall, I am not kidding. There is something wrong w the owner Tracy----she is just the nastiest most rude human being, something is clearly wrong w her. She was yelling at another employee who may have been new and telling her to "think, and use her brain if she wants money!" Omg in the most condescending way in front of All of the costumers --- my jaw was on the floor. The lady went to the back and from what i saw started crying, she was mortified. Tracy then began to talk crap to costumer about her employee she just yelled at, she was really showing off. Truly unprofessional. She also threw the color selection at me on the table and seemed pissed at me because she couldn't find the color I wanted. She is unreal! Nails were okay- bumpy and a little messy, not worth the money. Tech also took another client in between my session which I had an appointment for. Literally stopped doing my nails to do another pedicure. The whole experience was pretty unreal. Y'all please don't go here. I don't know what is wrong with these nail salons lately, everyone wants to act a fool. read more

I have come here several times and the lady who is the owner is so rude!!! Terrible service, rushed my Pedi, careless, sloppy paint job. I asked for acrylic on my toe (only one toe!) and she said she did not have time? Why would you take me for a service if you won't accommodate my needs? Not worth the money, there are plenty of good nail shops on the same street. read more

H2O Nails Spa - Bad service - Nail Salons Near Me - La Cañada Flintridge, California

I've gone to H2O Nails in La Canada many times over the years, but today I had a very upsetting experience and I will not be going back. I've looked online to send an email or communication directly to the owner or manager, but there's no contact info other than a phone number that I could find online. So, I'll post it here. During my manicure, I asked for a pillow to place my arm on and the woman doing my nails laughingly poked my stomach and said "You don't need a pillow, this is your pillow." I was shocked. It was so unexpected and I felt so uncomfortable with her comment. Body shaming is rude and completely inexcusable. I kindly told her that it was not a very nice thing to say, and she laughed again and said she was just joking. She never did end up giving me a pillow, instead, she just placed a washcloth on my stomach under where my hand was resting. Then she began wiping off her tool on that very washcloth. Again, I was shocked. She should be wiping that off on the towel on the side table! Before I could even say anything, she took her tool and poked my stomach a couple of times and said, that she just loved touching my belly! I had no words! This was so inappropriate and disrespectful of my body, personal space, and my feelings. As I left, there was no one at the front desk to even talk to about this. I'm still in shock processing the experience. I hope that no one else has been subjected to this insensitive and rude behavior. And I hope upon reading this, the H2O establishment will take time to reflect on how to better train their employees to be considerate of their customers. read more

I made appointment online for four gel mani/pedicures for a bridal party last week . The technicians were all fantastic. Very much appreciate the diligent adherence to mask wearing and the salon was very clean. I can't recommend this place highly enough. very competitive pricing too! read more

Truly the saddest and unexpectedly poor services. My pedicure was a quickie and not thorough- no massage at all. My gel nails are a joke. There is hardened gel stuck to my skin and nails. There was no massage or clean up. The experience was not relaxing, enjoyable, nor was it worth the $70 either! My nail tech was immature. There was an argument between a regular customer and the queen bee - who was loud, abrasive and not mitigating the situation. The technicians all conversed with one another VERY loudly in their own languages. I speak multiple languages, but the tone and volume was audible over my AirPods, unfortunate. I'm very disappointed. Do not come here. It's a convenient location, but dingy, cheap work and no quality provided. I was surprised by the regular customers not being bothered- I am still in shock. read more

H2O Nails Spa - Dried gel on my skin. I have been scrubbing and peeling it off slowly. - Nail Salons Near Me - La Cañada Flintridge, California

these people are rude to their customers and berate them unnecessarily. Someone having a moment of anxiety is no reason to start being mean to a paying customer. read more

Horrible service! Owner lady is very rude and unprofessional. The nail polish is old and gone bad giving you an uneven coat! Don't waste your money here. read more

Look if your looking for a warm welcome from owners not going to happen here. They aren't friendly, almost bothered to give you a service. Place is dusty dingy, and the gel nail samples look busted. Now do I go here yes, why? Because I need my nails done for my job , and they charge me 35$ for a gel manicure, 40 if they take my gel off which they often do . They almost try to convince you that any mistake they make is the correct way . I don't get anything fancy , just plain gel. To sum it up Owner is terrible. Work is fair but it's weird because when I'm there she has regulars !! And I see her treat them that way and they have set appointments with her!! I need a new spot near this location but can't find one. read more

Two ladies who helped my sister were nice and capable. The lady who did my manicure was just okay. My nails are uneven. The lady who did my pedicure acted like she was doing me a favor by being there. Never spoke, never smiled and barely did a passable job. I spoke to her and was nice, but she remained unapproachable. Definitely not an enjoyable visit for $140+. Won't go back. read more

Tracey the owner and staff are amazing! I've been her client for many years. She knows her product and is up to date with the latest styles and techniques. This is a family owned business and I highly support it! She welcomes walk in, appointments and for special occasions. read more

I got a pedicure. They were very rough and made me bleed. I felt very uncomfortable and anxious, and they were very mean to me!

I went in for a gel manicure and as soon as I noticed the lady doing my nails is EXTREMELY slow paced I decided to do a regular polish manicure I didn't have time to waste as I had a full day ahead. It took her an hour and a half to do my manicure and this is how I left. It's ridiculous that I even had to pay $25 for this. read more

H2O Nails Spa - Nail Salons Near Me - La Cañada Flintridge, California

Please do not waste your time and go here. Workers are so rude - don't even acknowledge you unless your a regular customer they recognize. The quality of the work is HORRIBLE. Had an elderly lady do my pedicure and she was so sloppy and had the nerve the be rude and yell at me because I "moved my foot." I will never step foot in this salon ever again. You've been warned! All the reviews on this salon are true. Sloppy work, the rudest workers, & the the most uncomfortable experience. NEVER. AGAIN. read more

Love this place. Sharon is the best at dip!! Great prices and always can get me in!!!! read more

H2O Nails Spa - Dip manicure - Nail Salons Near Me - La Cañada Flintridge, California

Twice I have see the owner berate her employees publicly. One young employee was shaking as she was giving me a manicure. She was terrified as the owner was correcting her technique. The second time an older woman was being berated while giving a pedicure. read more

Quick, friendly walk-in service. Left an item overnight by mistake. They retrieved the item and had it available for me the next day. I'm grateful. read more

I had a gel manicure done here last week, and it started peeling off within 3-4 days. When I get this done at other salons, it lasts 2 weeks. Also, the workers and owner aren't that nice. I don't plan on going back. read more

I have never been so poorly treated at a nail salon. The lady taking care of my nails was incredibly rude. And gruff. And mean. Half way thru she threw her stuff down and refused to work on my nails anymore and walked away. When i asked what was wrong. I was told she didn't want to file my nails bc they were so short. I tried explaining that she didn't have to. But she just kept shouting at her coworkers in a different language and huffed and puffed around that my nails were terrible. I get it. They are short. But people have short nails. I didn't ask her to file them. She was incredibly rude and you angry. And seemed that way from the very beginning. I am appalled that a business is allowed to exist with such poor customer service. read more

IF I CAN GIVE THIS PLACE 0 STARS I WOULD!!! Very displeased with my service. The women was so rude I was afraid to ask her a thing. Then when I asked her to it my shoes on she complained. So so rude and not kind. Save your money not worth your time or place. I even told them do not put their shoes on and they did not also the nail polish was patchy and the top coat uneven! Going to another place to get them redone read more

Worst nail salon. Dirty tool, unsanitary environment, and literally double dip back into the pot when they are waxing you. Disgusting.....shut this place down!!!! read more

If i could give this place negative stars I would. I never write bad reviews but this place was just SO awful. First of all the nail techs were so rude and the overall experience was terrible. Second the way they did the service absolutely ruined my nails and they are so they thinned down and are breaking. This is the third time I have been to the place so I feel I have given it a fair shot and I highly recommend to never go to this place. If you are looking for a great nail place in la cañada melody nails is great, the services are well done and the nail tech are super friendly and nice. read more

I've been coming there for years and love the service. The prices are totally reasonable and the quality is there. I've been to MANY places and there is none better, especially given the price point. I'm a champagne taste on a beer budget kinda gal and this place fits the bill. Oh and the one reviewer who said they don't have free water for customers is wrong. I had a nice cold water myself the last time! I really hope they survive this Covid19 thing. I hope they are taking the free loans to keep their staff employed. The loans are "forgivable" if you use them to pay staff. I am rooting for you guys. read more

I had a mediocre at best experience and would have rated it higher expect that a month later and all my nails are broken and brittle. Never again! Go someplace else. The customer service was also awful. The person, I'm assuming was a manager or owner was yelling at her employees in front of customers. read more

Had a very professional manicure & pedicure with Stacy, owner, and Ginny. No crazy background noise, no frills, just serious work.

I never leave reviews. I'm going out of my way to write this because I am beyond upset as to how rude and unprofessional Tracy (the owner) treated me. Also, the job she did was so rushed and my nails are an embarrassment. She ignored my requests To clean up Bright red dip powder all over my hands, hardened dip powder all over my cuticles and around/ underneath my nails. She told me the powder would wash off with water, and no it did not in fact, all of the dip powder is extremely hard now on my actual skin and I can't even fix it myself. If your money is hard earned like my own, give it to a business that actually appreciates it. And oh yes, I will be including a picture. read more

H2O Nails Spa - Nail Salons Near Me - La Cañada Flintridge, California

If I could give this place zero stars I would. I went in for a pedi cure and my nail was filed so much it pierced through my skin on three of my toes. The nail tech tried saying that it was the material I had previously and that my nail broke. My toe nail had a hole in the middle of the nail. My big toe was also pierced. The tech filed my mail so much it pierced three of my toes. The tech tried putting crazy glue on my wound so it would stop bleeding, are you kidding me !!! She still had the audacity to try and blame me for her mistakes. Do yourself a favor and stop going to this place. read more

Oh how I wish I didn't walk in here! On a Sunday afternoon, everywhere we went or called were closed or closing. This nail "spa" was open! We walked in...the place wasn't so bad till I realized how uncomfortable was the atmosphere, no music, no one talking other then the few workers saying a word or two in their own language. The lady who took one of my girls was so rude never made eye contact, while I was asking her a question she just walked away! Her tools and tray were so dirty, she didn't even change the dirty towel from the previous client/clients! I asked her not to cut her nails short, she cut them all short. I asked not to buff her nail bed, she buffed her nails. I can go on and on. If I could give this place minus stars I would!!! Never again! read more

I love coming to this nail spa. Everyone is so nice and Julie is a superstar!! I come here for my pedicures and will only see Julie because she is the best. Plus, she makes great color suggestions for me. I absolutely love her, she is the best!! read more

I walked in w/o an appt and was helped right away. I went to H2O because I was looking for a new nail salon. Tracy was very kind and gentle and she did an excellent job! I got an acrylic fill with gel and a gel pedi. The pedi included a sugar scrub massage which was very nice! The gal who did my pedi was also kind and gentle. I will definitely go back. read more

H20 nails has been my new nail salon for almost a years now. I love Julie who does the most amazing pedicures! Julie has healing hands and I never have to tell her anything. The 1st time she did my feet it was like she knew what I wanted. It's hard to find people who give you a good massage and she never rushes! If you looking for your feet to feel and look like new money then BABEE Julie is your girl. Julie knows her customers by name also. You will think you are in HEAVEN when Julie gets a hold of your feet! #HappyFeet Sunny is crazy but in a good way. When I tell you he gets my hands looking good yeah thar part! It's never a dull moment with this funny Man! I just love them. All the staff is so friendly and had been welcoming which is WHY I came. They don't make you feel uncomfortable by always speaking in a language that makes you uncomfortable! They are amazing here! #amazingplace read more