Had my dog SnoopDog groomed today at PETCO in Stratford. We couldn't be happier! Got a same day…read moreappointment, they did an excellent job! He gets dry skin in winter, his coat is so soft, they conditioned his coat and skin, his pads were hard and rough, they are like a puppies pads now! Price was good, friendly staff. I highly recommend them for grooming!

A while back I posted that I brought my dog there twice actually, the first time was in Fairfield…read more It was a hot day. They had the big windows and when I got my dog, she was so thirsty. She drank two bowls of water. They gave them gerbil feeders to drink my dog doesn't know how to drink out of the gerbil feeder, the second time was in Bridgeport. They forgot about them after I had lunch and they told me I'll give her! After four hours, I called him and the woman was very confused. Got back on the phone and told me another hour. I went there after an hour and she had the worst chop job ever had. A shag. The lady explained to me that it's hard when the dogs hair is curly which was ridiculous. It's not that curly. It's slightly wavy even a poodle they can get straight. Mine is a Japanese , Shih Tzu mix. it looks so bad and they did not think for her and again, of course she was dying of thirst even I told her to give her a bowl of water.

Very knowledgeable and helpful. Wide selection of quality pet foods.read more

Great place. I believe the owner is on premises. Good advice. Nice selection of everything. Seems…read moreto be specialty/organic food with some high end name brand foods. What was surprising were the prices. Very reasonable ( I would even say cheap) for a specialty store. Definitely worth at least stopping in and checking out.

IF I COULD GIVE IT ZERO STARS I WOULD!!! The exprience I had was almost unbelievable. Let me start…read moreby saying i won a giveaway and placed an order with my winnings.....well tried to! shipping- absolutely never happened and they gave me two different reasons as to why. I waited 12 days before reaching out about my order that is supposed to ship "next day". Never got my order. Customer service- instead of getting what I ordered they went ahead and changed the entire order. I was not ASKED if I wanted any of these things I was just TOLD. Got an email for an order i did not want! Called and tried to have it sorted out and resolved and it was..... for 6 minutes! I missed a call that they just canceled the order entirely and wanted to start over. That would have been fine, however, when I went to my account. I got charged for the original order AND the order they made up and canceled. It was over $400!!! They took a few days to refund my giftcard and shipping cost which I found strange since they had no problem Canceling the order. I feel like if I didn't reach out I would have never been refunded to begin with. It still shows in my account that I owe them a balance of over $200..... for something i never received or ordered. The worst part for me is reading about their company values on their website and dealing with this. They definitely don't align.

They don't respect the older community. They park in…read morewalkways. Doesn't leave room to get around with a cane.

Ray and his team have a great operation. There are many pet food outlets but none compare to Ray's…read moreshop. Mike and Otis

Natural Pet was always my go to for pet supplies/food but the last two visits, you could see the…read morevibe changed. Stopped in last week and was saddened to see a large amount of Pedigree bags on the shelves. Seems the store has been sold or something. The brand I normally buy (not available at a lot of the chain stores like Choice Pet/Petsmart/Petco) - there were not as many options/bags as usually. Sad because this has been such great store for 10 years.

NORM IS GREAT!!!! Norm and his staff help me turn a bad situation into a running tank. (I had…read morepreviously been working with another Innovative Marine Dealer who was full of $h!t, didn't respond to issues and really didn't know what he was doing.) Norm corrected a number of errors that the previous dealer had made with the set up, was very responsive, prompt and did a LOT of custom work to get my tank up and running. Would definitely recommend and if I could, would give him 10 stars. Will continue working with Norm and Normal Aquatics! Chris F.

Normal Aquatics has been a pleasure to work with! They were extremely responsive to any questions…read moreor needs we have and remained communicative throughout the aquarium design and installation process. Everyone in our office absolutely loves the new aquarium and we appreciate the monthly maintenance services. I highly recommend Normal Aquatics if you are seeking a new aquarium for your home or office. Thank you!

They were very friendly with me and helping me with finding my puppy. I ended up with a Scottish…read moreterrier. He's a moody feisty little thing, but you had to train them. So, he's understanding that it's not his house where he can run wild and chew everything, everyone loves him. I just want to spoil my doggy and give him the best life :)

I WISH someone had written the review I am about to write before I walked through the doors of this…read morespot!! And I drove from NYC... If you are thinking about getting a dog or cat, this is the review for you! My experience of Puppies and Kittens is not a great one. What I've learned is that this place does not really care that much about their customers. It is easy to tell with their customer service. Let me walk you through it... First of all, this place does not ever pick up the phone. I am talking EVER. I understand a large chain doing that, but this is a small independent pet store. Today, I called 10 times. You can't reach anyone and their answering machine is full. They mainly text. My experience is that I texted and asked a follow-up question to my original, and they totally ignored my follow-up question, despite 10 other texts and calls. However, I felt like they were ignoring me. So, I had my friend text he was served immediately via text "sure what animal are looking to put a deposit on". They helped a new case over an existing inquiry, even though I had sent 10 messages and called 10 times. Even if it was a bit redundant or asking something similar, this is called basic customer care. I had other questions to ask! There is a sense that I am getting that Puppies and Kittens has to do a lot of coordination and deal with a lot of people having a lot of different issues. Unfortunately, that is what you signed up for. The feeling I am getting from this place is that they have figured out what to get rid of so they can operate, so they can churn out animals. That type of integrity feels dangerous when choosing where you purchase a live animal from. So, if you are looking for reliability, communication, and high level integrity, I would not recommend Puppies and Kittens. That is EVERYTHING when you go to buy an animal! Everything. Everyone else is also busy, Puppies and Kittens. Everyone else has figured out how to employ properly and answer calls and provide customer service. It feels like there is a lack of caring and proper planning and adjusting to the needs of the business, not a total inability to provide basic communication. In the rising era of businesses opening, availability of networking and communicating from a phone and possibilities expanding everywhere, we really will look to integrity. Who knows, one day a puppy and kitten store could be right next door and we remember integrity. It stays with us forever. Don't go here. They don't care.

I would give Lauren at Coastal Canine 10 stars if more than 5 stars were available on Yelp. She…read moredid an incredible job grooming our 6 year old Golden Retriever! We have taken our pup to many grooming shops over the years, but Lauren actually listened to our clipping preferences and exceeded our expectations. She suggested we monitor her left ear for a possible ear infection as she viewed an excess of yeast. We followed-up with the Vet and, sure enough, our pup as an ear infection. Thanks Lauren!

I had to stop taking my maltese to Coastal Canine, Lauren is there worst groomer ever. She injured…read moremy dog neck so bad it took a month to get better. Ever since we stop taking my maltese she has not have problems with the fur around her neck.

It's now been more than a year and a half. We love our little puppy daughter Olivia that we got…read morefrom CT breeders. We couldn't be more happy with our purchase if you're looking for a great place to get a puppy of your dreams and don't mind spending the money this is a place for you.

The Great: The Norwalk store is super clean. The staff are very accommodating and kind and very…read moreknowledgeable. We worked mostly with Allison. She gave us a ton of information, told us where she would be the next day with phone number of the other store so we could reach out to her with any additional questions. She actually just texted me with pictures of the parents of the goldendoodle we purchased (it's after 7pm). I did call the store one day when Allison was out and Pete answered the phone, he wanted to know how the dog was doing, said he has been with the store for decades and if we need anything to just call him. GREAT STAFF. We were talking to some breeders directly and the communication was horrible. Gary has some great employees. Even the woman who bathed and did our dog's claws after purchase clearly LOVED dogs. Very positive store experience. The Neutral: My dog, as others have mentioned was timid and easily startled when first home, but I think that's normal. He's only 10 weeks old, arrived from Missouri only a week before. That's a lot of changes for a little guy. So we have been making sure to keep the house a little quieter and trying to not make noise when he is eating. Basically like the instructions from Gary (Owner) say, no playing or excitement for 3 days. It's day 3 now and the dog (Reilly) is really much more active, running around the house, eating better, and seems to be adapting well to us and the house. The unexpected: Day 3, the little guy seems to have developed a cough. Could be from the stress of the move, he didn't seem to have this when we brought him home. I spoke to Allison about this and was told we would be reimbursed if we were unable to get back up to CT to see their Vet. (We are an hour away). Update: He seems a little better today, he has his check-in/check-up anyway so we just moved up the date at the vet to make sure he's on the right track. I am sure he will be fine. The less positive: When we originally called on the phone, we were told one general price from the Owner for the dogs were were interested in. At checkout the dog price increased more than 50%. We were able to negotiate, but we felt it could have been handled better. The only reason we feel we didn't overpay is because the service and aftercare have been wonderful. And when you get a 10-11 week old baby, believe me you will have questions. This is my third dog, but I quickly realized pups this young are infants, more vulnerable, do more dumb things, eating well and not getting sick is really important.

I am going to say I have never been to a better place, Savannah was very informative and helped me…read morefind the right food for my Great Dane. She was very enthusiastic about helping me you can tell she genuinely wanted to help and is very passionate. She also helped me find a supplement to help with his watery stools from being stressed. 100% recommended

North Point is amazing! The people are so professional and kind. Their passion for animals was…read moreevident in the way they greeted and treated my dog.