I placed my first drive-thru order, and I could not be more satisfied with the experience. Service was excellent. From the clear sound of the speaker used to place orders (no static like other restaurants) to the total time it took for me to receive my order, it was less than five minutes. All this while three cars were ahead of me in the drive-thru lane. The male employee who took my order and handed me my food was very positive, friendly, and happy. My order was accurate, and my Mango Miso Crunch chicken salad was DELICIOUS!! The restaurant's exterior was very clean and inviting. If providing great customer service is a big deal to this restaurant, you earned and deserve five stars during my recent visit. read more

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I've visited this location twice so far. First time, I dined her with my husband; the second, time we were picking up. It's a new location in the Covina area. There are a few booths and tables inside. It's pretty spacious and very clean. You can place your order on the kiosks or at the counter. Note, if you have the app you can redeem your offer on the kiosk. Just make sure to check your text. You'll have to click the link to connect to it. I've ordered the Char Burger lettuce wrapped and the Ahi Tuna sandwich lettuce wrapped. The issue I've had with the other location was that they got the customizations wrong several times. Not at this one. Everything was perfect! Both meals were cooked and prepared well, and most importantly tasted delicious! Overall, I would continue coming back to this one. read more

Habit Burger & Grill - Charburger lettuce wrapped and Charburger with Cheese Meal - Burgers Near Me - Covina, California

This Covina location of The Habit is awesome! It's relatively new and my wife and I have gone a few times in the last week. This location is nice and clean. Kiosk ordering and patio seating is offered here. The huge plus for this location is the drive thru as well. One thing to note as of right now they don't do curb side pickup. We have placed dined here and placed orders via the app. The Habit has good deals to redeem so we take advantage of it as much as we can. Other than the fact that it's very clean, this location gets our orders correct and in a timely manner. We would do orders at the one in Azusa and from time to time they would make mistakes. We have been here 3x and the orders have come out perfect! The food is delicious and keeps up with The Habit's standard. My usually gets lettuce wrap Charburgers and I order my Charburgers with the bun or lettuce wrapped depending on my mood. Overall, this location has done a great job and we will probably come here over the other Habit locations around the area. ( ^_^)b read more

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Good place to order for large groups. I recently ordered for about 15 people and was surprised to see that there was not one mistake made on the order. The wait time was only 1 hour, placed the order at 11am and picked it up at 12pm. Two days later, I had to order again, this time for 13 people. I place the order at 10am for 12pm pick up, however, the order was cancelled by the restaurant due to being too busy. This put me in a jam. Disappointing but perhaps , the timing was really bad. This will be one of my go-to choices for large orders. read more

Habit Burger & Grill - Ahi Tuna Filet Sandwich Meal - Burgers Near Me - Covina, California

This is a fairly new location that's close to me. I was craving a good Caesar salad, and it had been a while since I've gotten one from a fast-food restaurant, so I decided to try The Habit Burger Grill. I went through the drive-thru and ordered my food. They let me know it might take a little longer because they make the salad fresh, which was perfectly fine with me. The grilled chicken was cooked perfectly, the lettuce was fresh, and the croutons tasted great. The only thing I wish they would add is a lemon wedge on the side so you could squeeze it over the salad. That would make it even better than it already is. They give one container of dressing, which I feel is the perfect amount for the size of the salad. The one thing I'm a little torn about is the container lid. I like that it has a spot on top to hold the dressing it's a great idea. However, you can't really shake the dressing through the salad because there's a divider inside the container that blocks it. That's my only real complaint. From what I could see while going through the drive-thru, the inside looks new and clean, and the employees are friendly. I've been to this location about six times now and usually just get the Caesar salad. I've also tried the tots and sweet potato fries. This has become my go-to Habit Burger location. Next time I'm planning to try something different. read more

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The food is amazing but the shakes are out of this world. Shoutout to Alyssa That orange creamsicle one gave me a ratatouille moment! Haha will definitely be coming back again. Can't go wrong with the cookies and cream one either. Definitely one of the best locations I've been to read more

Very new and clean habit burger! The interior looks really nice and it's very roomy for dine in! The burgers are delicious and food comes out fast! read more

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Soooo glad this place is closer to me and so clean! Upon walking in, I was greeted by all the staffers. Told them I had placed an order and waited for my food. My Santa Barbara burger was filling. I replaced grilled onions for raw and it tasted better. Onion rings could be cooked more that way it's more crispier but it's still good. Overall, I like this location. read more

Habit Burger & Grill - $10 habit meal deal - Burgers Near Me - Covina, California

This review is for the newly opened Habit Burger along Azusa Ave close to NVHS. Great location with ample amount of parking. What I like about this location is their drive thru, the only Habit Burger location near the area of Azusa, West Covina and San Dimas with a drive thru. Drive thru option is very convenient and fast. Classic Habit Charburger always taste good and love the sides of green bean fries. Friendly service and looks clean. So if you are craving for a Char Burger but feel like not wanting to get out of your car, this location is where you wanna go. read more

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Went to this habit to get my family dinner and was treated so nicely by Jesus and other staff members the food was hot and delicious! I love going to this location because they have a drive-through and they always provide great customer service read more

This new Habit Burger that just opened off the Azusa Avenue is going to get busy when it is up & running. Parking is lot is small & hard to find parking when it is busy. So I ordered the Portabella Charbroiled Burger meal & a chocolate shake. The burger is a bit on the smaller side but it tasted great. I can't wait to go back & try other items on the menu. read more

Habit Burger & Grill - Chocolate shake. - Burgers Near Me - Covina, California

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Ordered for dine in and it took nearly 20 minutes for my order to be ready. I would understand if the place was full but there were only a handful of people inside. I had a view of the drive thru and it wasn't busy either. The customers that came in after me recieved their food before me. I only ordered a burger and fries. Pretty disappointed. read more

Habit Burger & Grill - Not a 20 minute wait. - Burgers Near Me - Covina, California

Came in for a sit down lunch and was happy to try the $10 special and it was a lot of food! It was delicious but messy so I'm glad I didn't do the drive through and try to eat in my car. I will go back again! read more

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If we are going to pay premium prices do a burger you would hope they would include all the food that you paid for via the drive thru. We got home which about 15 minutes away and items were missing. Attention to detail is Key especially when we have to wait 20 minutes for our food. Disappointed. read more

Horrible service they don't even give you what you paid for You try calling and other phone is disconnected. I asked to cook for them to fix my meal. He said no. read more

Habit Burger & Grill - Burgers Near Me - Covina, California

I wanted to mention Jesus, who went out of his way to help me find my lost credit card. He went with me all round the drive thru and checked lost and found. We didn't find it but I appreciate his efforts. read more

Not only was the good delicious, but the staff and service here was impeccable. They were all so friendly and had great attention to detail, especially the younger gentleman with the sleeve tattoo. Will definitely be returning to this location in the near furture. read more

On a Saturday afternoon (1:30ish) we waited over an hour for a 1 burger and 1 order of fries we placed on the app. The excuse given was they were "understaffed." That's ridiculous. No offer of apology or compensation. They reluctantly offered one man some cold fries. When we finally got our order it was cold. I felt bad for the people rolling up in the drive-thru. They were stuck. If the management/supervisor was smart they would close the drive-thru to try to mitigate the problem. Never coming back here again. read more

Great service, staff is so friendly! Plus a fast drive through.. glad there is finally one close by my house. Cookie milk shake 10/10. read more

Not a great first impression. We got home and realized our order was incorrect. We ordered and were charged for a double cheeseburger but received a single, and it was not plain as requested. The second burger was supposed to have everything with mushrooms, but it arrived plain. Both burgers were incorrect, which was disappointing for a first visit. read more

I can see why the rating is so low already. There was only 3 car in the drive through and they took forever. It was about 30 min till I got to the window only for the female cashier to tell me a wrong order. It seemed like she did not care about how long they were taking or even that she got my order wrong. I would recommend going down the street to the other habit. Hopefully they hire more and friendly staff. read more

Horrible experience here an hour ago. Ordered through the app. Took over 35 minutes to get order and both sandwiches were incorrect. They didn't honor any modifications. Chicken sandwich was missing avocado that was paid for, onions were supposed to be left off but weren't. Was cold too. Burger was caught before leaving and they supposedly remade it but it didn't look fresh. Probably just removed the lettuce that was asked to be left off, slapped bbq sauce on it and wrapped it back up. Everything was just "thrown" in the bags. Not very pleasant employees either. Short answers "were working on it" - no apologies for delays, etc. NEVER again! read more

Was in the drive-through waiting to get my order when I realized I forgot my wallet. I was so embarrassed. I told the girl at the window what had happened as a frantically was looking for any cash on hand, I couldn't find any. Nowadays as you know majority of us use our cell phones to pay.. however, my cell phone powered down when I was in the drive-through so as I was explaining my story, I told the girl that I live right down the street and I'll come back to make the payment and get my food. She went to her manager the manager talked to her briefly, and then she handed me my food and drink. I felt so bad. I told her I'd come back still with the cash. She and her manager said it's OK not to worry about it she then went on to say it's OK. Life happens. Little did they know I have been having a bad rough couple of weeks and when they handed me my food, I wanted to cry, but I held it in and I smiled, I thanked them and I drove on. I will continue to come to this location from now on thank you so much, the habitat burger & grill in Covina CA read more

Habit Burger & Grill - Burgers Near Me - Covina, California

Decided to try out this brand new location ordered the double cheese bacon burger combo wow I was surprised how fresh and delish the burger was I hope they will continue serving that great meat I added mustard on it gave it a good taste more zest I love there ice tea not the regular one they offer sliced limes I was I heaven French fries were fresh good size portion friendly service I highly recommend this location oh by the way bathrooms our clean they offer 3 bathrooms impressed very clean read more

I'm excited to have a Habit nearby! But whoever that guy is with the black hat that says "lead cook" or something on it with a B-name (floppy ears) is cringy af. All he did was flirt with the young girl workers. I want a burger without watching an old where's-my-hug-at guy flirt with everyone. Eww. Nice location though, right next to Dutch bros! The best of two worlds read more

Great service for new area. Big seating. Didn't wait long for food. Recommend the Santa Barbara sourdough burger .

Food is great! Service is great! My family is so happy to have this place right around the corner from where we live now. Our new go to place to eat. Also for the vanilla shakes. Got to add a huge shoutout to Angel! Top tier customer service, man deserves some recognition. We were already happy with everything but having someone like him there shows they got the right people behind the counter. Nothing but appreciation. read more

I've been to this location before and Josh and Angel have always made my meals to perfection and always is polite!

I had an AMAAAYY-ZING experience from start to finish!! First, I downloaded the app & registered for an account and got a free char-burger, with the purchase of a drink, OKAY PERIOD. Then when I got there to order the staff was so helpful and welcoming & all smiles! As soon as I got to the window, they offered me a cute little ice cream sundae "for the wait", but I didn't even have to wait that long at all!! So I was so super thankful! I also tried to upgrade my drink to a shake, thinking it would still apply to my free burger deal, but it didn't :(... however, they still gave me the drink AND the shake! And again, the customer service was phenomenal! I really wish I got all the employees names when I went, so I could shout them out, but I didn't.. however I did go, New Year's Day, 1/1/26 around 3:40 pm, so maybe that helps for the staff lol. To narrow down the awesome employees that helped me this time!! Anyways GREAT experience! I also forgot to mention this was my first time EVER having the habit! SO FIRE! fries are bomb tooo!! read more

Habit Burger & Grill - I only have a pic of the cute sundae they gave me, but I also got two burgers, fries, & an Oreo shake! :) - Burgers Near Me - Covina, California

Happy to have The Habit in Covina. My kid loves their ranch so much sometimes we go there just for ranch, although we like their burgers and fries too. Went through the drive thru and they were quick and friendly. Will be back for sure. read more

Great customer service, very attentive, clean, and probably the best Habit I've ever experienced. The Manager Monica is a great , and has a great team. read more

Habit Burger & Grill - Burgers Near Me - Covina, California

Like always, Monica greeted us as soon as we walked in,making us feel welcome. It's always nice seeing a friendly face. Service and food was, as always, on point! Clean dining room, clean bathrooms ...what else can you ask for read more

Came into the Azusa habit the person who served us was Monica. She was amazing with her customer service. Usually, I do not come on these apps, but I was happy with her service. read more

Amazing service !! Grand opening . Went today around 545 pm and Alyssa and Natalie are out of this world !! So polite , friendly and on point . This dual team are a big asset to this company . Kudos to them !!!!! Need a bonus $$. I going back for sure .. read more