Great customer service. Very Clean inside. Giselle is wonderful. She makes my day, always a smile on her face. read more

I enjoy eating here with my family every so often but last night we had a sandwich that we had ordered on the kiosk with No Avocado on it and sure enough when we got the order the sandwich in question came with avocado on it anyway; we brought it back to the counter and the manager on duty (a man) gave us attitude but remade and brought out a new sandwich. We thanked him despite the initial encounter and he did not respond. If you don't enjoy working with customers maybe you are in the wrong line of work; no need to be so rude. It is not our fault someone didn't read the ticket right and we were nice as could be even though we could have gotten upset. Please do better Habit, the other employees we interacted with were great! read more

Always love these burgers and I definitely wasn't disappointed here. I ordered the double char cheeseburger with an order of half onion rings and half fries , you can always tell everything is freshly made to order. Their service was fast and friendly and the booths were comfortable and big. I will be back when I'm in the area read more

Habit Burger & Grill - Double char burger with cheese and half onion rings half fries - Burgers Near Me - Surprise, Arizona

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I went in for lunch today and had such a great experience! The staff was friendly and quick and the manager Alma was helpful and helped me make my order. The location was clean and the booths were comfortable. I ordered the grilled chicken sandwich with grilled onions and fries. The food 10/10 and flavorful. I also got a strawberry milkshake to top it off, and it's was the best treat! Thank you I will be back! read more

Habit Burger & Grill - Strawberry Shake & Sweet Potato Fries & Fries - Burgers Near Me - Surprise, Arizona

Wtf happened to the habit? Looks like they stole McDonald's mystery meat and put it in their burgers. The goyslop of goyslop, the dryest burger, bun is some how even dryer and hard. Couldn't even finish . Worst decision I've made coming here read more

Really disappointed with my experience at Habitat. The food looked nothing like what you'd expect for the price. I've never seen paper thin chicken breast until this sandwich... ridiculous for how expensive the food is compared to other places nearby. The sandwich was sloppily put together, messy, and honestly not very appetizing. Ingredients were unevenly distributed and the overall quality just felt careless. For what we paid, I expected much better presentation and freshness. The meal didn't feel worth the cost, and the experience didn't live up to the reputation. Definitely not a place I'd rush back to. read more

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I went to this location to redeem my free burger via my app. You could download the app sign up and they were supposed to be sending you some free offers via your rewards. For some reason, I was not able to redeem the offer on my so I went inside of the restaurant to redeem my offer. They make the food for us to order and they will call your number and or name when your food is ready. They do have condiments section on the side that you could use with peppers and other items and a drink section as well if you would like to have their special lemonade that's also available with the fountain drinks Overall, the service is usually quick friendly and depending on what you order a range anywhere from a kids mail from six dollars all the way up to $15 or more depending on what you order. In the beginning, they did have a family mail which was very reasonable for a family of four for 20 or $25. I would love if they bring that offer back up again. read more

Awesome food, clean restaurant and always hot ,fresh food. I love the Impossible burger and my Hubby loves the Double Burger. French fries here always hot and crispy. Onion rings are standard, could be a bit crispier for my taste. My Other Half says his burger is juicy and mayo is good for him. For me? I need a bit more pizzaz. So I order a side sauce of the spicy one. I dip two fries into the sauce cup and add sauce to my burger patty that way. Yummy The sodas and ice tea are self serve and everything is always clean and shiny. Ladies room is nice toback. The associates are friendly When it was warmer weather , I've found the shaded patio comfortable. There are fans there also. It's a nice spot to grab a bite treat. Yes! We will be bac. read more

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I love The Habit burgers but my experience at this location was terrible. My husband and I thought the entire staff was high. Their pace was slow never once looked at us or any of the customers that were waiting forever. So 20 minutes later we get our char burgers and the patties were over cooked and massively shrunk in size. The fries were burnt and almost room temp...the worse experience at this location...never coming back. read more

This is the slowest place to ever get your food from. Doesn't matter if it's drive thru or inside. You will wait a minimum of 15-20 min for even 1 burger. We quit coming here for awhile and gave it another chance. Same thing happens read more

Always a reliable fast casual burger spot no matter the location. This location was no different. Burgers are always consistent and always have a variety of offerings. Fries are basic, but good. Love the availability of chili peppers at the self-serve counter to give a kick to your burger and fries. Clean, airy and well lit. Employees are pleasant making for just what you expect . . . fast ordering process, freshly prepared food to follow, just a good overall experience. read more

My parents and I loved Habit burger! We were greeted as soon as we walked in. You order at the counter and a beeper is given to you for when your food is ready. The restaurant was clean and well stocked. I also checked the bathroom and it was also clean! The burgers we ordered were delicious. I loved the green bean fries! Perfect place to grab lunch on a day of shopping. read more

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Order the grilled chicken sandwich and the bbq chicken salad. They delivered a wrong Chicken salad. Brought back the chicken salad to counter and showed receipt for bbq chicken salad. Staff initially debated both salads are basically the same thing. They are totally different. They made a new bbq salad and said they could not take back the wrongly made salad. Again good & tasty. However since customer clean their own tables of trash--the tables need to be wiped down. One staff cleared a table of tray and wrappers but nothing to wipe it with. I skipped four tables with remnants from prior customers. Please please just wipe the tables or if you do not want to leave some wipes for customers to clean themselves. read more

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This establishment is ridiculous. We pulled up to go sit and eat our meal inside, however there are no spots to park as they all are handicap, which is fine or curbside pick up. Initial reaction is they don't want our business. Then we go inside to find only one actual person to take an order and multiple kiosk to do your own order. We don't typically support places that do this, eliminates jobs and why should I have to do the work for overpriced fast food. We finally order and the employee really has no clue what she was doing and it was a struggle for her to take our order. No clean tables in the place, had to wipe down a table so we could sit. It had been about 15 minutes of sitting at the table and still no buzzer going off. The people that orders in front of us were about done eating as they got their food quickly. I had to go inquire on our order only to be told they had curbside orders to fill in front of ours along with multiple food prep employees standing around. Got our food and the $2 to add a pinch of bacon crumbs was a joke on the burger. Fries were cold as could be. Such a disappointment and will not go back. read more

Habit Burger & Grill - This is the bacon they charged me extra to add to the burger. This technically with the charge of bacon was over a $7 burger itself. - Burgers Near Me - Surprise, Arizona

I enjoyed their environment and they're never too busy. Their burgers are decent and their fries are very good. They started this restaurant with a drive-through and removed it to be only used as mobile pick up. Won't be eating there much anymore as somebody who's on the road a lot Having a drive-through is such a basic yet desired thing. A lot of these restaurants are moving into a new generation where there is no drive-through window and it's only mobile pick up. I'm not ordering my food on the Internet or off of some stupid app like I need more storage used on my phone for a place I eat at once a week or so. read more

Just look at this burger.... This is ridiculous, nobody asked for extra mayo. Very disappointing. read more

Habit Burger & Grill - Charburger with Cheese - Burgers Near Me - Surprise, Arizona

Haven't had one of their burgers in forever and decided to finally go. Employees are the worst. Especially the two guys making the burgers. Backstreet Boys wanna be's! One has a full sleeve tattoo, the other dude, Angel I think his name was. Not sure what their problem was, but they would laugh at me for no reason. I had asked if there was someone working the register as I had been standing there for almost 10 mins. with no help. So they just laughed. Interesting. Wanna be boy band dude with tat then laughed at an elderly person who came up to the counter and was talking to me about how LOUD the music was. So I asked for a manager. I heard her say, why does she want to talk to ME? It doesn't matter, come to the counter when someone asks for you! I asked her if it was possible to turn the music down a tad, she did. But she turned it down so low that it couldn't be heard. But that was ok by me. Shouldn't have the music on THAT loud in a business. Anyhow, boy band wanna be's, learn respect for the elders...oh, and fix your cap, and pull your pants up. Never going back there. read more

Just came to place order at 9:50 website says doesn't close till 10:30, doors were locked, open sign on, employees were inside visibly just standing around. Crazy work. 0 stars read more

Habit Burger & Grill - Outside restaurant - Burgers Near Me - Surprise, Arizona

Good food cashiers were helpful my favorite part is the chili bar and variety of limeades that they have love this place

This morning I had a catering order to pick up at Habit Burgers @11 am. I arrived about ten minutes early. I saw three people preparing food and said with a voice loud enough to be heard. All three of the employees looked directly at me and ignored me, flat out. I asked again two other times. They continued to ignore me. I walked behind the counter to the back of the restaurant to find the manager. I could hear the three employees saying, hey, can you believe that guy just came behind the counter. I found the manager and asked if she could help me? I told her about her three EXTREMELY RUDE employees and their behavior. I will never as a customer or a catering or food delivery driver ever accept, purchase or step foot in this restaurant again. I would suggest you do the same. There are plenty of restaurants that are courteous and eager for your business. This isn't one of them. read more

I had a Santa Barbra Cobb. Tasty, priced right xcept you have to pay xtra for additional dressing $1 for each,. I didn't like the spring mix, too much of mon lettuce! Service good, clean place, and bathrooms. read more

Habit Burger & Grill - Presentable when bought! - Burgers Near Me - Surprise, Arizona

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Where's the beef? What a disgusting place I don't know if it's just the one in surprise, but habits is nasty. Pictures are worth 1000 words. Where the fuck is the chicken look at that soggy ass hamburger, you guys are gross there's a five guys next-door It's pretty good. read more

Habit Burger & Grill - Chicken sandwich if that's what you wanna call it - Burgers Near Me - Surprise, Arizona

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16 mins to get our order of 3 burgers, 2 fries, & 1 onion rings. 2 of the 3 burgers where made incorrectly. Onion rings were over cooked (burnt). No staff was running the register. Self serve order only. Restaurant was at less than 50% capacity. Full staff. No backup at drive thru. read more

Just received an order through Uber eats, paid a substantial upcharge for a second patty, bacon, and avocado on one burger, sub raw onions for grilled on another, both were wrong. read more

The burger was ok. Solid in nature. Nothing special. Fry's were solid. No atmosphere and hard to find a table because most of them were dirty. Food on the tables and floor. Bathroom needed attention. It all made me shiver. read more

This restaurant is very clean, the food took a little bit longer but it's worth it, really good burger and sweet potatoes fries

Enjoyed my first visit but forgot to take pics cause this girl was hungry! Downloaded their app for the free char burger (with drink purchase) and it was delicious! Tons of fresh toppings, crispy bun, grilled onions, thick patty. Ordered mine without cheese and added a side of 50/50 fries & onion rings. Fries were just ok but the rings were tasty! The ranch & spicy red pepper dipping sauces were both great! Service was fast & friendly. We'll be back for sure! read more

I've always been a die hard Habit Burger fan but I held off trying this new location because I heard they needed some time to get their "stuff" together, to put it nicely! My bun was slightly soggy in a couple of spots from burger grease but overall that was a damn good burger. Definitely what I remember from other locations and pretty high quality for a fast food burger. The fries were fresh and crispy, but the sweet potato fries were limp and lacking in seasoning. Their ranch is good, too! It's definitely not a packet of the premade gross stuff, which I always cringe at. Also, everything was very hot and fresh. I also appreciate the range of options on the menu. It's not just for burger fans. I dig it! read more

Habit Burger & Grill - Charburger with Cheese - Burgers Near Me - Surprise, Arizona

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The first time I went here, 2 days after opening was terrible so I decided I had waited long enough and decided to give them another chance. It was great. The burger with teriyaki and pineapple is great and let me tell you about the tempura green beans. They are FANTASTIC. Even my picky no veggies son likes them. We order the green beans instead of fries and eat every delicious one. This is the only place I have had these and I won't stop going just for the tempura fried green beans. YUM!!! read more

quite a frustrating visit to this particular brand habit burgers. They had a promotion where I received an email for one dollar for a double burger, the manager greeted me, stated I needed to hit redeem on my phone then he walked off. Had no idea what to do next, so finally a young lady come to help me and she knew nothing about the app. Kind of knew nothing about nothing and after 15 minutes of fighting with the app that I already had and I already had downloaded the code would not come up. So as I said, after 15 minutes with fighting with it, I decided I wasn't hungry anymore and this brand would not be anything I would ever see again. Way to go staff, I know I'm only one guest, but I'm a guest with a word-of-mouth and I can spread that word of mouth with my little community. Have a burger stay in California. Your brand is horrible. Maybe the liberals can put up with it. And if you have the franchisee of this brand follow up with your staff before you have no franchise anymore. read more

We ordered a salad with extra avocado, paid the additional charge. We arrived home to no avocado that we paid for and then tried to call and got a third party person that could do nothing and told us to either drive back to the store or go online. Now that is their great consumer service. Wow horrible and ripped off read more

Tried to come here to get a Caesar salad and the drive thru is now mobile pickup only. So I decided to go next door to Chick-fil-A instead. If it ever goes back to a normal drive thru, I'll come back. Until then, no more Habit Burger for me. read more

Terrible operation. They no longer have a drive through. It's for online orders only. This location has always been bad about service and getting orders right. And now it's incredibly inconvenient. read more

This location is the worst one out of all of the Glendale/Phoenix locations! 79th Ave and Bell Road. Horrible service. To go foods (pick up and delivery) are soggy and cold upon arrival. The rude front line makes for a bad experience over all. If you are indecisive or have bad anxiety when it comes to ordering food, this is not the place for you. The cashier seems to only want your money, not to provide the courteous service they are pair to give. Made me want to walk out being yelled at for asking for no onions. read more

Excellent new try for us! From the time we walked in the customer service was excellent. They answered our many questions and took our order. The burgers were amazing ! They had ad the backyard BBQ taste. Was all beef patty and the toppings were tasty. We had the strawberry limeade and it was delicious. I think I found my favourite new hamburger spot. I took some friends back for my 2nd visit and they all loved it as well. read more

This place get a two stars me and my kids went here to try it out as a fun experience. I will be honest this was just a bad experience overall my daughter wanted a crispy chicken sandwich and they only has spicy as a option on the keoisk, yes we had to order from a keoisk there to busy to Ignolage there customers my daughter stood at the counted for almost 8 minutes just to ask a question I would definitely not come back especially if they are gonna mess up my order. Yes they messed up my order and tbh the food was mid the fries need more seasoning, it's honestly embarrassing how long they took I didn't bother to ask any other questions' 2 stars never coming back especially for the little food porpotions they give and not to forget to mention how rude these employees were they are to busy cleaning to worry about there costumers. Never coming back an experience ruined read more

Habit Burger & Grill - Small ass fries - Burgers Near Me - Surprise, Arizona

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Waited almost 30 minutes for my food just for them to tell me they never received my order, though I did it through the kiosks. Don't recommend coming here unless you want to sit and wait forever for your food. read more

It was my and my fiancés first time having Habit Burger. The food was delicious and I was very excited to see an impossible burger option as I do not eat red meat. What really impressed us was the staff, specifically the manager, I believe her name was Blanca. She made the visit 10 times better as she was very kind and attentive. It's not often you come across great customer service employees these days. We will definitely be going back for the delicious food and to hopefully see Blanca. read more

Always come here and nobody ever helps at the counter even though there are plenty of staff. There have been multiple occasions where our family just walks out after waiting over 5 minutes to be helped. Waited 24 minutes today to get 1 burger, nothing else. They weren't understaffed at all, just slow workers. It wasn't even busy either there were only 2-3 other parties already inside eating their food so nobody else was getting food made. read more

Food arrived cold & soggy. Driver did not ring the bell or call to let us know he was dropping it off. The bacon was burnt and the French fries were mushy from being left outside. read more