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    Hacienda Cleaners

    3.0 (58 reviews)
    Open 8:00 am - 6:00 pm

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    On Monday, I brought two lightweight hoodies for alteration to simply shorten the length of the sleeves. Today, I rec'd a text that my garments were ready for pickup and the cost was $42 for the alteration service. The total cost for the alteration was more than the original cost of the hoodies. Unbelievable... This is another example of price gouging and we're fed up with it...

    Polo shirt folded for travel.

    I had been going to Pleasanton cleaners for my business travel clothes and would prefer to support Dublin local businesses, but paying $50 for wrinkles is not what I call good service. I'll have to steam all my clothes in my hotel bathroom once I arrive. My mistake changing cleaners before a very important meeting with my company Vice Prez. I should have looked at their Yelp reviews first, so I'm not blaming them for my laziness in not researching before trying a new business. I really hope they read these reviews and take heed of what customers are saying. They were really nice people.

    Arock M.

    All right, I don't want to be overly negative because I had a bad experience today, and some of my shirts did turn out OK however some did not which is completely unacceptable. One shirt I dropped off came back today looking no different than the wrinkled mess I gave it to them as. It's ridiculous, and it just does not look professional which is the point of me dropping off my dress shirts at the dry cleaners. I also found out that I got overcharged today for the amount of clothing I actually dropped off. Sorry, but would not reccomend, find a place that is stable and standard.

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    13 days ago

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    30 days ago

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    9 months ago

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    3 months ago

    Very good service. Very exact. Reasonably priced. What is promised- delivered as promised.

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    6 months ago

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    8 months ago

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    10 months ago

    Great team in front desk and also provide detailed explanation about the fabric and the need for dry cleaning

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    1 year ago

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    5 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    11 years ago

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    David H.

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    7 years ago

    Pricier but quick-turn Service, they can do same day or early next day so that's worth it if you need something badly fast.

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    4 years ago

    Second time I visited this establishment way over priced. It's convenient because I shop at Safeway but I will fine someplace else..

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    4 years ago

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    9 years ago

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    13 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Hacienda Cleaners

    Review Highlights - Hacienda Cleaners

    I called them and, in a not so nice manner, insisted that I'd be picking up the garments as soon as they opened on Friday morning and I would not be paying for the services.

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    Ducky Wash & Dry

    Ducky Wash & Dry

    3.8
    (123 reviews)
    $$

    I had such a great experience here. Our washer at home is temporarily broken, so I needed a place…read moreto get everything done, and I'm so glad I came here. Maria at the front desk was amazing she helped me download the app so I could pay for the machines without needing quarters. The process was so simple you just download the app and enter the machine number you're using. She even checked in on me twice to make sure I didn't have any questions and reassured me the washers worked really well which they absolutely did. I also loved that the app shows how much time is left on your load, so you can step out to your car or relax without constantly checking. There's plenty of seating both indoors and outdoors, and the entire facility is very clean and well maintained. Overall, such a smooth and pleasant experience. Maria was incredibly kind, helpful, and made the whole process feel easy. I'll definitely be coming back if I ever need a laundromat again.

    I had a very unpleasant experience at this laundromat. The employee was rude from the moment I…read morewalked in. She immediately started yelling at me not to slam the washer doors and to read the directions. I apologized and complied, but she continued to hover over me and monitor everything I was doing. When I was loading a picnic blanket, she repeatedly questioned me about it and spoke to me in a condescending tone. As I carefully closed the washer door, she again raised her voice and accused me of slamming it when I wasn't. I understand employees need to protect the equipment, but there is a respectful way to speak to customers. The constant monitoring, rude attitude, and yelling made me feel uncomfortable enough that I called someone else to come finish the laundry for me. Customer service was extremely disappointing, and I will not be returning. In addition to the poor customer service, several of the washers had a noticeable odor, which was disappointing.

    Savings Cleaners

    Savings Cleaners

    2.0
    (21 reviews)
    $$

    BRAND NEW DRESS SHIRT RUINED!!!!…read more I brought in a brand dress shirt that I just got embroidered with my company logo for a simple laundry. I received my shirt back a few days later. I checked my shirt to make sure it was all good and the embroidery wasn't ruined before I left the store. To my surprise - my shirt was completely ruined (see image) they did not even say a word to me about it. I had to find out for myself. Luckily I inspected it right there in the store. I asked the employee there what happened to my shirt, she said she has no idea, she just works the counter and is not in charge of the cleaning. Ok fine. She said to leave it and she will contact the manager and they will call me back. 1 week later, no call back so I went back in. This time it was a guy (not the same girl who helped me before). I told him the situation and told him I never got a call from the manager. He said he doesn't know anything about it. I asked where my shirt was, he found it. Nothing was done to it. He then gave me a claim form to fill out. I returned it and he said I will get a call from the manager. Again, no call. Instead I received a refund check for less than the amount I paid. I went back in and asked why didn't I get a full reimbursement. He said they refund based on the shirt being second hand. I said, it's not 2nd hand, it was a brand new shirt. I literally cut the tags off of it when I dropped of my shirts initially. I have never worn it. He offered me a coupon for the difference. I said, why would I use a coupon to come back here after how this was handled. I am never coming back. Worse customer experience from a dry cleaner. They will do nothing to help resolve the matter. What's worse is I own the business next door to them! Being a business owner and handling customers all day long, I can assure you this is not how a small business should be treating their customers. I'm glad to drive to a different dry cleaner from now on. The convenience of them being next door is not worth it.

    I couldn't be any happier with their service. I have been a customer for several years, and they…read morehave never ruined a item. I also have my comforters and leather/pleather cleaned, and they deliver every time. The price and customer service are great. I no longer spend hours laundry, and it really helps in my relationship to have one less duty. I dry clean all clothing and it's worth every dime. They will even pick up and deliver if you request. They also do laundry and charge by the pound at a good price.

    Hacienda Cleaners - laundryservices - Updated June 2026

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