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    Hailan Movers

    4.7 (46 reviews)
    Closed 7:30 am - 6:00 pm

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    Services - Hailan Movers

    In-state moving

    Out-of-state moving

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    Shan M.

    They flaked and canceled me on the morning of our move! I scheduled with Helen. I originally wanted a morning time but she didn't have any morning availability until late in the month. She assured me that a 4-5 pm weekday time slot would not be an issue with timing or traffic and that the time was available. My husband and I rearranged our work schedules to accommodate an evening weekday move. We were all set to go. The morning of the move, the driver, Tony contacted us because his earlier job canceled and wanted to move us to 12 pm. I stated that we were unable to change last minute, and wanted to keep the 4-5 pm slot. He then stated he had another job at 2:30 pm and would no longer be able to come to us at 5 pm. WHAT!!?! You JUST wanted to come to us at noon yet NOW another job popped up 2 and a half hours later so you can't fulfill your original 5 pm time with me!?!? I spoke with Helen again and she confirmed that they would no longer be able to do our job and that I should cancel and find another company to work with. I can't find another company who is available last minute on the same day and now am out additional costs of having to stay in my place longer. Please beware of this company. They do not fulfill promises and are very unprofessional while attempting to sound nice via chat. See chat screenshots of our confirmation and the later ones telling us to cancel. Edit: If the movers were a little bit late, say 30 mins or an hour, would have been ok with it. However they did not (and probably could not) offer me a definite time when they would show up. I read other reviews stating they were 3+ hours late! For a move that potentially takes 4 hours, starting at 8 pm and moving until midnight or 1 am is just not an option when you have an 18 month old baby and this was not supposed to be an issue from the get go.

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    5 years ago

    The movers were punctual, polite, and professional. Also extremely competitive pricing, I would definitely recommend!

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    Hai L.

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    Review Highlights - Hailan Movers

    The movers were super efficient, and I would definitely recommend this company to all my friends and family.

    Mentioned in 3 reviews

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    Pure Moving

    Pure Moving

    4.9
    (265 reviews)

    PURE MOVING - PURE-LY AMAZING!!! After calling a few different movers and getting quotes, Pure…read moreMoving gave me the best up front price and included an "All in Guaranteed" cost. So I knew no matter how long the move took and with the long distances, I already knew how much the max cost would be up front with no surprises. And they also offer a discount based on the way you paid them. WINNING! And so, I didn't use Pure Moving just once, but three times this month. The first time, I had to move from Union City to a storage facility in Elk Grove and this past weekend we had two teams going, one from San Jose to Elk Grove and the other from the storage facility to our new home. Pure Moving was perfect in all ways possible. They were professional, prompt, efficient, and super friendly. They handled and wrapped items with care and made you feel at ease that everything was going to be safe and secure. They disassembled furniture as needed and reassembled it on site. One great detail, they laid down plastic protectors everywhere to keep things clean and tidy where they would be stepping. And cleaned up all the plastic wrap/coverings, cardboard and tape they used while packing and unpacking. They literally took care of all the heavy - and even the light - lifting! I just want to say thank you to Paul, Nick, Toha, Dan and Symon for taking care of our move and my Family. Moving is already stressful but they made it Pure-ly AWESOME!

    This morning we had a move with the Pure Moving team. Yury and his team arrived on time and got to…read morework. They were efficient, professional and kind. They handled all our items with the utmost care. Our move took a little less than 4 hours and we were so happy with their services! They offered a 7% discount if you pay cash which was a plus for us. When we need to move again, they will be our go to choice!

    Hailan Movers - movers - Updated July 2026

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