I got a gift card for a sampler package for this salon. It included a 60 min massage and spa mani…read moreand spa pedi. The staff was incredibly kind, welcoming, hard working. It was easy to get an appointment. The spa mani and pedi included hand/foot masks and a paraffin wax which was very nice. However, in the process the mani/pedi took just over 2.5 hours (after the 60 min massage) which meant spending almost 4 hours at the salon. I had called in advance while booking my apt to ask how long it would take, and was told in total it would be 2 hours. I was pretty disappointed that the manicure started chipping within hours of coming home. They use exclusively Zoya polish for their regular polish. The color I chose was streaky, so the layers applied were so thick that even not touching anything for over an hour was not enough. Additionally, the color selection was pretty limited - I had initially wanted yellow for summer but it was not available. Overall, was nice for a gift card. Plan your day accordingly if you come.

I have been coming here for 15+ years and highly recommended!Melissa, Andrea and Christina always…read moretake care of me and I am always happy with the results!

Covid strict and wouldn't allow disabled children in with their parent. couldn't be left alone at…read morehome or in car, so cannot attend anymore. This place was completely ridiculous on how they handled Covid.

Love this place! Located in a great area with a lot to do. The salon itself is very cute and clean…read more Always love the coffee and tea station is adorable. Always feel welcomed there. I have only gone to Hannah but she is amazing and a blonde expert! Very easy to talk to and super nice. She always makes me ashy and gets my balayage exactly right. Their prices are very reasonable. They also post a lot on their Instagram so check that out if you're on the fence. Only issue is you cannot tip the stylist in your credit card so bring cash or Venmo them.

Nice, clean and big salon. People are very pleasent and welcoming. I had an appoitment for my roots…read moreto be done and have a very long and thik hair. Katie did a good job with clor, amazing hair wash and she did style my hair but it hold maybe an hour after. Again my hair is long and thik and humidity here is t its friend and it is not easy to work with too. I will go again and visit this salon

Lovely new salon! The stylists from the former Absolute Images moved here in October. I followed…read moreSheila who has been working on me for more than 10 years. Lovely decor and open areas make this a great little salon. Stop in!

Very clean establishment. The staff was very warm and friendly. Roseanne did a wonderful job on a…read morelayered cut. I've received so many compliments asking where I got my hair done!

My 1st impression was walking into a clean salon & greeted by a cheerful receptionist that asked me…read moreif I wanted a beverage because I was early & Gina was attending a client. The owner, Roxanne, came out & chitchat with me until Gina was ready for me. My experience was Relaxing & Very Rewarding I was Very Pleased with the Results. Gina far exceeded my expectations. Thank You Gina, I'll Be Back.

My experience here was the most horrible, unforgettable, unprofessional experience I've ever had in…read moremy life!!!! They accept walk in's but acted clueless when I walked in, asking in very confused broken English way "do I have an appointment"!!??? Then I said "no I called prior to driving 30 minutes from my house" for a service that she said "come on" too.... I continued sitting down and asked for further direction. I sat down and took off my bonnet with my freshly washed and blown out hair. And then she made a chuckle. And started talking in their language to each other. Her next response was uncertain and not clear of what service I was referring to. I ended up just walking out in embarrassment. DO NOT GO HERE IT WILL BE A WASTE OF TIME!!!

I had an appointment on September 25, 2023, at 6:00am. I arrived at 5:53am and the shop was still…read moreclosed. While I understand I was early, I waited until 6:07am and then called. The stylist arrived 10 minutes later and started at 6:23am. Despite a few hiccups with timing, she did a good job. The stylist does do the twists slightly differently compared to others I have had do the same style on me in the past. She braids it a little and then performs the twists. She also doesn't knot the ends. She does still dip the ends in hot water. There were also some communication issues regarding pricing. Initially, I was told $200 over the phone. Upon completion, she told me the price was $260. I told her that wasn't what she told me when I called and she agreed to accept the $200 plus the tip. I believe this business has the potential to improve by implementing clear pricing and communication practices. Posting prices visibly could enhance the overall experience for customers in the future and ensure everyone is on the same page from start to finish.

This solon is the best! Very caring staff. All the beautitians are fantastic…read more They are perfessional and are very knowledgeable. I recommend this solon to anyone.

I thought I would treat myself to a manicure for my birthday today. The salon manicure is described…read moreas "A comforting manicure to make your hands feel like a million bucks! We will soak your nails, shape, cuticle push, lotion massage and finish with the polish of your choice." I had no soak and no lotion massage, no shaping........I did have a junior stylist that had no idea what she was doing. She cut my nails as short as possible, after the first one, I had to let her finish so they would all be the same length. After she cut them, she asked if I wanted them short. They use Zoya nail polish that has tiny brushes, she was dripping the nail polish on and spreading it out. I told her it was too thick and she said she was trying to get rid of the streaks, I asked to take it off a do just clear. She dripped that on as well. My nails are not even, they actually have corners. I am so disappointed. I came home, removed the goop, shaped and polished my own nails.

The prices at Illusion Unlimited are far too high especially for the service you receive. On top of…read morethe high prices the workers are so rude, especially the manager. She has a terrible attitude and is clearly not interested in assisting clients anymore. My best advice would be to go to any surrounding salons like Anthony Amato in Independence. The staff is nice and the prices are much fairer!

I was so happy when i got there and the service was amazing until i wanted a cute hairstyle and…read morethey cut a chunck of my hair and im so furious i just payed them and left the shop. NEVER COMING BACK#love you guyss.

The salon is new and has a modern yet classic feel. The salon is always very clean. The whole staff…read moreis friendly and works together. The online booking system is very helpful as well. Kathleen always does a great job with my men's haircut. She takes her time to get it right, and I get compliments on the style.

It's great that they offer low tox hair dye but this salon is so unprofessional and the stylists…read moreare so uneducated. My first visit was a root touch up and style. When a "senior" stylist attempted to curl my hair and it fell flat, she said "oh wow I guess your hair doesn't hold curl. I'll take the charge off for the style," then took my cape off and walked me to the front to usher me out. I've never, ever met a hair stylist who couldn't curl hair. I was baffled. My second visit I made sure to book a different stylist, yet my experience was 10 times worse. I asked for reddish brown hair and we picked out two swatches together she said she would mix 50/50. Instead she dyed my hair BLACK. She told me she had added in a third color that we never discussed - a neutral that clearly was not only way too dark but completely canceled out the warm tones and red tones. The next day I had to spend 5 hours having her attempt to fix it. I asked her to please Just lighten it as much as possible to get it close to the color I came in with, as I did not want her touching my hair anymore. First she tried a lightening treatment that did not work. Then she did a BLEACH bath, then a toner. Hours later my hair had lightened, but completely unevenly. I left with brown hair that had streaks of black in it. Naturally, I asked for a refund for this absolute fiasco. Not only did I not get what I wanted or ask for, this girl essentially destroyed my hair, wasted my money, two days and hours of my life while I now have to live with this awful hair or pay double to find someone who will attempt to fix it for me. The owner texted me and doubled down on the fact that she would not give a refund because I had a "corrective" service done. Corrective for who?? it did not correct the fiasco that is now my hair. I am not only out time and money but you destroyed the way I look, and damaged my hair with all of the extra treatments. And you're doubling down on the fact that your policy is to not offer refunds? For a problem your stylist created in the first place because she had no idea what she was doing, then was unable to fix?? These girls can't curl hair and they can't color hair. Thank God I did not let any of them near my head with scissors. And the owner is a joke. The salon itself pretends to be high end offering organic services, yet when you walk in it's run down and in need of paint and basic styling. You're offering organic hair care but your mini fridge is stocked with Pepsi for guests? Do not go here. Do not let these girls touch your hair, and do not support an owner who refuses to do the right thing when given the opportunity.

Honestly probably the worst manicure I ever got in my life. The staff was nice and nice and clean…read moresalon. I just wish the manicure would of been better. Took over an hour and looks terrible

I went there today for color and hi lights. Ended up spending 5 hours there (no exaggeration!) I…read moreshowed Kim video of person whose color style I wanted, along with very specific instructions. She didn't have a clue. After 3 different tries at trying to match the hi light example I showed her, I just left. I hope someone can correct it. It looks awful and cost me a fortune. I would never recommend this place. She never even apologized.