The girlfriend and I had one night to spend in Hawaii before 7 kids under the age of 10 and 6 additional adults descended upon the island to meet up with us. We chose the Halekulani for this night. This is a really nice resort with a great location in Waikiki. The grounds are meticulously maintained, there is lovely art on display throughout, the staff is friendly, and the food is fantastic. It has the potential to be a 5-star hotel, in my personal rating system, but just a few things fell short during our short 2-day visit this month. Since I made my reservations through a dedicated concierge, I was sure to let the hotel know my flight schedule and that I would be arriving early and departing late. They confirmed and it wasn't to be a problem. Please note that the hotel was not even close to capacity during my visit. Upon arrival, I was disappointed to learn that our room was not ready and wouldn't be ready for several more hours. How could this be? The hotel is not busy, there are plenty of room types in our category, AND we made special arrangements in advance. Rather than argue, we allowed them to check all of our bags (fingers crossed), went shopping and had a mediocre sushi lunch at nearby Doraku. They said they would call when the room was ready, and promised it to be ready no later than 3pm. They said they would hurry and would try to call sooner. It was noon. Nobody ever called. Not the best way to start a vacation. When we came back at 3:15pm, we had to ask for our room again and were told to wait in the lobby. We waited. Finally, a woman came to us and said she would escort us to our room. What is the point of that? Just give us the damn keys! If you wanted to impress us by escorting us to the room, you should have done it the minute we got out of the limousine that brought us to your property. That is what most 5-star resorts do. Regardless, we allowed her to show us the way and collect a tip. Once in the room, I can tell you that the rooms are not as new and as fresh as you might expect from a property of this caliber. They are cleaned and maintained to perfection, but it is apparent that the last remodel was quite a while back, with the exception of the bed and television. The space was also quite small compared to what we are accustomed to at this price point. Our room had a nice lanai with a partial ocean view. That was by far the best part (see photo). The bathrooms were fully amenitized, but the showers were clearly designed for Japanese people. The shower head topped out around my chest, so ducking was necessary to wash my hair and face. Not a big deal, but it certainly showed the age of this hotel. It was built at the height of Japanese tourism, and over the course of our stay we realized that most of the other guests in the hotel were Japanese. I guess they still like the miniature showers. Stay here and then go to the Four Seasons in Maui and you will see the stark contrast between Americans and Japanese on vacation. Since we were not able to enjoy our first meal on-property, and we ate dinner out with friends the first night, we only had a chance to eat one meal at the hotel. We chose Orchids, and it was delicious. That was one of the highlights of our brief stay. If our first day had worked out as planned, we would have also tried the House Without a Key and possibly La Mer for dinner. I heard they were both great. The pool is nice and centrally located in the hotel, but it doesnt have any bells and whistles. It is a nice big pool to lounge around and soak up the sun in. No fountains, no landscaping, no slides, no negative edge. Just a pool. I didn't see many kids running around, which was nice, and I think that one of the neighboring resorts with a more elaborate pool setup would be better for families. The private beach is the size of a postage stamp. Literally. Supposedly, the water is sacred or something, but that might just be a story to make up for the fact that it's the worst 'private beach' I have ever seen. I think it's private because nobody else wanted it bad enough to fight for it. We walked down to the Hilton Rainbow beach and lagoon area for sun and surf. It was much less crowded and much nicer down there. At the end of the day, I see the appeal of the Halekulani. It HAS been the most exclusive resort in Waikiki to date. Trump opened across the street during our visit, and I would try Trump before I would come back here if I was shopping for another 5-star experience. If you don't care about being in town, I feel the Kahala is a better 5-star option, hands down. For me, the Royal Hawaiian, which is 4-stars, provided a lot more bang for the buck. The service was almost equal, the room was much larger, and the amenities were better. The food at Royal Hawaiian wasn't quite as good, but they are practically next door so you can walk to Halekulani and eat without staying there. Just my $0.02. read more

Halekulani Hotel - Halekulani View from a Lanai - Hotels Near Me - Honolulu, Hawaii

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This review is on the daily tea service on the Veranda form 3-5:30..... it is a great place to grab your girlfriends and go relax !!! they have a wide selection of teas which the tea hostess walks you through & then you select what tea sandwiches you would like .. we had a selection of 4 like gravalax with dill on pumpernickel, chicken salad on raisin bread, etc. then the scones with devonshire "yummy" cream and last a assortment of desserts, tarts, & cakes. It is nice and breezy in that area and the sofa and chairs all all really comfy !!! we have also thrown a small bridal shower here that was nice and intimate - you can do champagne and cocktails here as well. read more

The past three years we have been staying at the Halekulani Hotel for a Waikiki Staycation to celebrate the 4th of July weekend. Their exceptional service from check in to check out has made our stays remarkable and memorable. Guest rooms at the Halekulani range from more than 500 to 720 square feet and are categorized by view. They are equipped with a separate glassed-in shower, spacious deep soak tub bath, a sitting area, and a full lanai to offer separate areas to relax during the day. One of the things we loved the most about our room was the automatic light in the closet where we stored our luggage. It's such a simple thing, but these thoughtful amenities really set this hotel apart from the rest. Previously, we had stayed at the Hilton Hawaiian Village, but it was just too crowded around the holiday and when it came to pool time, we couldn't even find a pool chair. Of course the Halekulani is a whole class level above and I do feel sometimes it is not as kid-friendly as other hotels. While they do have plenty of amenities for the kids like kid-sized bathrobes and toys to keep them busy at the restaurants, as a parent I worried that the older vacationing couple would complain to the staff that my child was a little too noisy at the pool as I had witnessed happening to another family. Or one of the pool staff will try to politely tell you to supervise your child because he doesn't seem like a good swimmer to him. I admit I wasn't watching my kids at that moment and I shouldn't rely on my older child just because they are playing together, but I did not like that he made that assumption just because my kid likes to cruise by the stairs. But aside from that, I like that the pool is heated and there is convenient access to the beach. During our stay, we also took advantage of the fitness room and hospitality room which offers its guests a place to shower and change. The hotel is conveniently located near Beachwalk which puts you within walking distance to some of Honolulu's best restaurants. Of course, our stay would not be complete without Sunday brunch at our all time favorite, Orchids or afternoon tea on the Veranda. read more

Spectacular hotel with breathtaking views. It's off the busy street and overlook the beach, perfect spot for a luxurious romantic getaway. The staff were super friendly. My only qualms about it is that you can't really parade around the lobby in your bikini. Much too conservative so you have to cover up to get back to your suite. It's not a bad thing, makes the place a tad classier but was just a lil hassle for me. Oh well, would be my only spot to stay if I were to ever visit again. read more

Halekulani Hotel - view from the deluxe suite - Hotels Near Me - Honolulu, Hawaii

My husband and I had our dream wedding at the beautiful Halekulani two months ago with a 5:30 pm garden courtyard ceremony followed by cocktail hour and a buffet dinner reception in the ballroom. I cannot say enough great things about our awesome banquet manager, Loren. She was so helpful and very responsive to my gazillion emails in the nine months I spent planning our wedding from the mainland. Without even stepping foot on the property, I told my hubby that Halekulani felt like the right place for us. When I reached out to a dozen other local hotels and venues, Loren responded to my email inquiry within the hour where others took nearly three weeks to reply. That alone gave me peace of mind in knowing that it would be the least stressful for us by having it at Halekulani, so we sent over our deposit to lock down our August 5th wedding day, the three year anniversary we went on our first date. =) The service at Halekulani is phenomenal. From the cheerful valet guys, to the awesome gals at the spa to the helpful housekeepers and attention-to-detail banquet staff, it made our wedding day and stay at this hotel a memorable one. We had a wedding guest list of 130, which is a lot for a destination wedding (especially when ninety percent of our guests flew in from all over the world for our big day). Planning a wedding is a ton of work, but Loren was so helpful through it all and didn't leave any detail out. We wanted to provide signature cocktails for our all night hosted bar for our guests and Loren made it easy to make sure that the necessary ingredients for the martinis, mules and margaritas we wanted were available. Based on our $$$$ tab, we can tell our guests loved it, lol! The property itself is beautiful; we enjoyed having breakfast at the Orchids restaurant as we sat on the lanai enjoying the nice cool breeze as we people watched the folks passing by the walkway on the beach. We stayed in one of the Luxury Suite and enjoyed all sixteen hundred square feet of it. When we checked in, we were escorted to our room and I was very impressed with the room ready for us. The two TV's in the living room and bedroom had a cool video of the local waterfalls and other pretty scenery and we had fresh cut papaya and chocolate waiting for us on the dining table. The day of our wedding was chaotic, but the space of the room was perfect for the size of my bridal party. I had four hair and make-up artists working on ten gals, so I was glad we had this space to work with. Room service was outstanding. I hung my breakfast order on the outside door before I went to bed so I can have it delivered at 9:00 a.m. the morning of our wedding. It was a beautiful day, so I had them set up my meal on the lanai. They even brought a toaster for me to toast my bread, talk about attention to detail. Service was great the following morning when my hubby joined me, after the exhausting day we had from our wedding the day before, having room service only seemed appropriate. The highlight of our Halekulani experience was the surprise the pastry chef made for us on our wedding night. I love Hello Kitty and had hints of HK at our reception. At the end of night, the banquet manager presented two dessert platters with Hello Kitty drawn on the plate with chocolate, I loved it! Would we stay here again? I sure hope to someday. I loved how I'd call the front desk, housekeeping, valet, etc from my room phone and they'd greet me with my new married name as soon as they picked up the phone. I wish I had the energy to enjoy the chocolate covered strawberries and bottle of champagne waiting for us in our room after our reception ended, but to see that as soon as we walked in our room was pretty awesome. Talk about full service at its finest. We love Halekulani and are very grateful to have a beautiful wedding here. Our guests still tell us it was the best wedding food, everrrrr. read more

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Halekulani is absolutely my favourite hotel! What a magical experience to be able to stay at this hotel twice (and I plan to come back each time I'm in Honolulu). Amazing hotel that truly gives off the Hawaiian ALOHA spirit. Like other yelpers have described, Halekulani is really the true definition of a five-star hotel. Love how the hotel is so quaint and peaceful compared to all the other hotels around the area. Though, while there is no direct beach in front of the hotel (which I liked better), it is just steps away to access other parts of the waikiki beach. First off, the staff here are super friendly and kind. They will go out of your way to make your visit as enjoyable as possible. You really feel like you're on cloud 9 here. From start to finish, their attention to detail is impeccable. For example, when you check-in, they don't just hand you your room key, they have a staff member personally bring you to your room and show you the functions within the room. And they also have a hospitality room where there are complimentary drinks (tea, water, coffee, fruits etc.) and a place for you to shower and lounge and use computers for late check-out/early check-in. On our second visit, we had the pleasure of staying in the Diamond Head Ocean Suite and the view was so beautiful, so calm, just breathtaking!!!! So bless to be able to wake up to such an amazing view. The suite was super spacious and had two balconies. Loved sitting out there every morning & night just hearing the waves crash. Anyways, the room is equipped with literally anything you need - any tolietres that you can think of from bathsalts to sewing kit to shoe polish kit, laundry detergent, mouthwash, slippers etc. along with all the regular items. Also complimentary shoe shine service. Newspaper delivered to you every morning. ICE already filled in the bucket when you check-in. Complimentary bottled waters (you can keep asking for more), a WHOLE BOTTLE OF ORGANIC SUNBLOCK (Yes, I took that home), and a welcome fruit tray and chocolates. And if you need anything (ie nail clippers), call housekeeping and they will bring it up. And in-room dining isn't just any room service, they bring up everything you need (Even a table cloth) as if you are at a restaurant. Also the pool area is great and very relaxing. Water stations at the pool along with a huge sunblock dispenser. And yes, there may be some kids around the pool that splash around, but generally this hotel does not draw the rowdy type of crew where you get squished in the pool. However, the only draw back is that the pool ends at like 7pm? I guess they try to keep things classy here. A wonderful tranquil experience.. can't wait to stay here again, that is when we saved up enough lol. read more

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What a relaxing few days it was at the Halekulani! The staff were great, always very friendly and helpful. I wish everything were open again but even with the limited availability I thoroughly enjoyed my stay. Right now is actually really nice since there aren't too many other guests. Food was always quick and the pool had a lot of availability read more

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As an upfront disclosure, I did not actually stay at the Halekulani but I spent a substantial amount of time here as a someone who was in the bridal party of a wedding that occurred here. I did stay at its sister hotel, the Waikiki Parc, which has room-charging services at the Halekulani so we also dined here a few times. The service at the Halekulani is impeccable. From the waitstaff at its restaurants to its front desk staff, I always felt like they were courteous, pleasant, and extremely professional. The hotel and grounds are also beautiful! Many of Honolulu's hotels have this run-down vibe as if they were built in the 50's and have barely been repainted once in the time since. Not the Halekulani! Inside, it's marble, lush, quiet, luxe, floral, and immaculate. My bride friend had a corner suite and having spent a day there getting ready for the ceremony, I can attest that the guestrooms are wonderful as well. The color scheme is white beachy. The bathroom was immensely large and the view was fantastic. As for the wedding ceremony itself, there is an inside plaza right off the lobby that was used for this particular ceremony. I'm not sure whether something with more of a beach view is available. As a note, some strict rules that the Halekulani imposed were no more than 50 chairs at the ceremony and they didn't offer a carpet walkway so everyone has to walk down a grass aisle. We had dinner in a banquet room just upstairs and it had a nice balcony for happy hour and the room was grand enough that it didn't much decoration. It was, however, freezing almost to the point of feeling like a refrigerator. As expected the wedding food was quite good. We had a really great surf and turf with tender filet and well-cooked lobster tails. I looked into the price of the Halekulani prior to my trip and the cost made my eyes pop but I can see why if you had the expendable finances to cover it, why you would elect to stay here above any other hotel in the area. read more

There is almost nothing bad I can say about our experiences here over and over again. Yes, it is expensive, but I've never had a bad experience nor had poor service at any time on one of our many visits. We only stayed here once for our wedding and it was spectacular. We've visited the eating establishments many times, but this was the first time we stayed there. It was a fantastic stay. The staff was beyond excellent. From the grubby mechanic guy hilariously commenting to his coworkers on their cigarette break that my bride's dress was an "Anne Namba" (http://www.yelp.com/biz/anne-namba-designs-inc-honolulu), to the exceptionally cheerful waitresses, the best valet crew I've been around, and the desk agent who walked us all the way to our suite (which was totally magnificent) and made sure everything was okay. Finally, I got to give it up to Tom, our catering manager. It garners a well deserved "bada**" five stars. read more

We strolled through this place a couple of times while in Waikiki, and let me tell you....heaven on earth, my friends. If money is no object, this is definitely the place to stay in Waikiki. I think it's the nicest hotel I've ever been to. We heard that rates start at 600, so be prepared to pay beau coup bucks, but it will be worth it. The location is right on the beach, the actual hotel is all open with island breezes flowing through, and everything is five stars all the way. The decor is incredible...the restaurants are amazing...the lounge is spectacular. The pool is right on the beach, flush with the ocean and they have a large lush green lawn with beach chairs framed with palm trees that overlooks the ocean and seems to be created for island weddings. I have a new goal to add to the list: before I die, stay at the Halekulani. It really is one of the most incredible hotels I've ever seen. read more

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This hotel is amazing!! First off the service is outstanding! You get complementary waters your entire stay so there's no need to worry about that! They also greeted us upon check in with fruit and a cheese platter! The hotel offers a turn down service so when you come back to your room at night it's all ready for you To go to sleep. The pool is right by the beach and it's GORGEOUS! The loungers are comfortable and the drinks are delicious. read more

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Came here for a wedding at the Hau Terrace. Very intimate, quiet and beautiful. Dinner was such memorable experience. Even more memorable than my dinner at Alan Wong's (although AW was more creative and complex) with a simple but all star line up featuring seared scallops, foie gras, filet mignon and lobster tail plus dessert. Impressed! read more

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How can it be that I'm giving this hotel five stars? The rooms are really not much better than what you'd find at a clean Motel 6 or Econolodge... old carpeting, a tiny bathroom with a faint and probably unavoidable smell of decades of use, a decent (but only decent) bed that just sags a little, and though they say 415sq ft, that must include the deck, the front door, and maybe a welcome mat outside of the room... All for $600 a night! Basically you are paying for the best staff hands down of any hotel anywhere. I've stayed at some very high price/fancy places in cities across the world, and no one can touch the attentiveness, warmth, and no-fuss service of the crew here. It's a testament to excellent management and training. These folks are just plain nice, and very good at what they do. While the rooms are in *desperate* need of renovation, the grounds of the hotel is very well kept, especially the famous and magnificent Halekulani pool. Ask them to set you up with a chair towel and big umbrella and order yourself a Mai Tai (careful, they make 'em strong!) and enjoy Hawaii of the 1960s replete with singers and dancers in the background at sunset. As I mentioned it's $$$, so be prepared. Breakfast is a regular and undistinguished buffet (but with some of the best papaya and pineapple you've ever had), but you can run across the street to the new bakery/cafe in the new sister hotel and get a nice coffee and beautiful pastry if you don't want to commit to plates of bacon in a tub and scrambled eggs. And so, if you have the money and want to experience a great view, wonderful poolside, and 100% incredible service and attention, this is the place for you. If you need a big room with a million outlets and a Sleep-number bed, well... try the Hilton or something... read more

Oasis in Honolulu! Remodeled and as beautiful and tranquil as ever. Orchid dining at sunset is excellent.

Wow. Just wow. I really wish I could review the Halekulani as a hotel guest because this first class beachfront resort hotel is somewhere I'd really like to stay. Alas, I was not so fortunate however I was lucky enough to attend a wedding at the Halekulani. I was very impressed by the everyone I came in to contact with and how making their guests' experience memorable was their top priority. The wedding was in the courtyard and was beautifully done. My daughter was in the wedding and spoke of how well the wedding party was treated and how detail oriented the wedding planners were. After the ceremony we all moved upstairs for cocktails and passed hors d'oeuvres before the ballroom was opened up for the 250 guests. The ballroom was elegantly decorated and the banquet serving staff never left us wanting for anything. The food at this wedding was over the top and everything was delicious. There were probably 30 different food items that starting with appetizers of all varieties, side dishes, main course entries such as ginger chicken, macadamia encrusted Mahi Mahi, prime rib and 3 whole pigs for kalua pig. Incredible!!! The chefs at the Halekulani really outdid themselves with the food at this wedding. The pastry chefs created a beautiful selection of at least 6 different desserts AND a wedding cake! I've never rolled or waddled away from a wedding but by God, I did on this one! I loved the simple but thoughtful touches at the Halekulani like the umbrella stand full of umbrellas for guests to use and return and the lovely lavatory accoutrements that you just don't really see on the mainland. Let's just leave it at that. read more

The workers are AMAZING! The bar closes so early that it's ridiculous! I mean like 8 or 9 PM. NOT OKAY! I want drinks / away from the city . The pool has zero music ... the restaurants are ok at best ! It's pretty but it's a NO ! No beach , no chairs .. it's a NO! read more

Such a beautiful hotel with the best service on the island. Former Miss Hawaiis provide the entertainment at their outdoor restaurant called House Without a Key. The grounds are lovely. There is an unnamed exclusivity to the place. read more

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I have fond memories of Halekulani, it is beautiful, the service is top notch and it's off of Kalakaua which is a bit more secluded in the middle of hectic Waikiki. The courtyard is romantic and a perfect backdrop for weddings. The pool has gorgeous orchid mosaic on the bottom. I went to Orchids for lunch and they had a great view. Definitely a place to visit every time I'm in Hawaii. read more

One of the nicest if not THE nicest hotels in Waikiki. Not only is it beautiful but it is old school Hawaii too. The grounds are beautiful and the food is fantastic at the restaurants. Once my online frequent flyer group met up here for a private party on the grass lawn and banquet room and they did a fantastic job of dealing with 100+ people from across the world. Even if you are not staying here stop by and have a Mai Tai at sunset and they have live Hawaiian music and a lady that does hula. A very nice and quiet way to end the day. read more

Halekulani Hotel - Hotels Near Me - Honolulu, Hawaii

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Husband and I came by late in the evening because a friend told us they have the best Mai Tais in all of Waikiki. However, we never got to see the bar because "evening resort attire" is required. :-(. We were not dressed correctly so we decided to leave instead of facing the embarrassment of being turned away. So sad cuz I really wanted to try this fabulous Mai Tai. Don't make the same mistake we made, leave the flip flops for the beach. If we had another night in Waikiki we would have gone back but as this was our final night...boo hoo on us. We'll have to wait till next year when we are back. Aside from their Mai Tais, their hotel is absolutely beautiful and I hear the service is excellent. Gave them 4 stars only since we never tried the Mai Tais and didn't think it would be fair to ding them for something we didn't know about ahead of time. Will update next year when we do get that drink! read more

Halekulani Hotel - Hotels Near Me - Honolulu, Hawaii

I am very impressed by the quality service at Halekulani. I'm guessing the Japanese operation has a lot to do with it. I felt extremely welcomed from the moment my car's door was opened by the valet staff, then the personable yet professional greetings at the check-in counter all the way to the tour of hotel's facility given by Justin. Interestingly, that's just the start of all the awesomeness to follow during our 7-day stay. It was my first time being in Honolulu and despite all the bad reputation about this hustle-and-bustle city (like being touristy, unsafe, etc.), it brings back sweet memories when I think of Honolulu because it reminds me of the wonderful experience I had an Halekulani. Can't wait to go back! - Repost 5/30/2015 read more

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A short report card based on our 4 night stay: Check in: B Room: A Valet parking: A House without a key: B Orchids: A Concierge: A+, got us into Alan Wongs, Azure, Shangri La Staff: A Pool: A Beach: D, small as an itsy bitsy bikini, not much there Value: B, world class hotel experience is going to cost some money Management: A, very well run, they really care and it shows We love staying at nice hotels. This one makes the short list of best hotels we have visited anywhere in the world. A few minor disappointments: bathrobe too small for my body, hostess escorting us to our room on arrival had a cold and was in a hurry to move on. read more

It has been a while since I've been to the Halekulani - have been there just for drinks and a wedding or two. Why did I wait so long to return?! ALOOOOOHA! From the time I drove up to the valet service, I was greeted local style and felt welcome - SOOOOOO unlike the "other" hotel I went to yesterday (ahem...Moana). Had drinks at House Without a Key...AWESOME! Debbie Nakanelua is as gorgeous as ever - so graceful with hula! EVERY single staff person I encountered (valet, concierge, waitress, bus boy, bell hop) was polite, friendly, cordial, happy, smiling! Way to go, Halekulani! IMUA!! P.S. The valet was exceptional - got a cab for my friends right away...and while I was waiting for my car, he got me a chilled bottled water! What service!! So very impressed and happy that the Halekulani is full of the aloha spirit! "Other" hotels should take a lesson or two from the awesome staff at the Halekulani! read more

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I've been coming here since I was in my mama's womb . . . long before it became the 5 star resort it is now . . . My family loves to come here after island hopping and of all the luxury hotels/resorts I've stayed in my life, Halekulani by far has the best service I've ever known. I'm a born and raised Santa Barbarian and I worked in the hotel industry in undergrad and I have had the amazing privilege to visit some of the most prestigious hotels in the world. The Halekulani service still blows everyone else out of the water. read more

Two stars are for the upgraded rooms and politeness of the front desk Very poor experience so far. We have three more days to go so there's still room for improvement. We have voiced all of our concerns to staff as we have gone along but no contact from any manager at this point to help change our experience. I will update this review if that happens. I booked through Amex finest hotels using my credit card to book and pay for the hotel. When we arrived the front desk asked to see my husbands ID. When we arrived in the room there is a welcome message with my husbands name on the tv. Every time we give them our room number for anything they confirm using my husbands name. I asked the front desk why that is. Standard to add his name and change it to Mr. apparently. They clearly need to update their policies and give their staff diversity and exclusion training although now I'm looking around I can see there is very little diversity in clientele at this hotel The service is incredibly slow and very little attention given for the prices you are paying. In the Room Without a Key the dinner delivered was stone cold. They replaced it but by then my husband had eaten his so we both ate alone and our idea of sharing sides didn't work out. A table waiter was removing the dirty cutlery and plates and also pouring out drinking water to diners while touching their glasses. Not Covid friendly We asked for new glasses and pointed out the error. This appeared to attract the attention of a guy in a black jacket who took the glasses away but didn't say anything. Our waiter then continued to pour our water but others were still served by the table waiter although he appeared to be wearing one glove by now. Tables were left uncleared for quite some time. They comped our meal entirely. Of course. Breakfast at orchids is so slow. There are no waiters around to ask for anything during your meal. We had to ask for hot food today as yesterday our breakfasts were cold. I just asked where the spa is and was told they don't have one. So for over 200 dollars you can get a massage in a room? The website mentions spa a lot of times. Read the detail. There isn't one. I asked the concierge if he could book me a spa at the ritz Carlton and he said no. Maybe I should try the Westin but couldn't help me book it. Really? As I said the rooms are really nice. Just upgraded. Front desk is very polite. Come on Halekulani I feel you can do better than this. read more

What a great hotel! I was lucky enough to be a part of my friends wedding here and got to stay in a suite for a night with her. The views are amazing and the service is spot on. The bathroom was huge, with a shower, soaking tub and a mini walk in closet. And the view, 100% worth every penny. As for the decor it's a little outdated for me, a little island 90s chic if you will. Overall, the staff and amazing location are worth every penny! read more

I give the Halekulani 5 stars and would give them more if allowed. Great service, friendly people, clean remodeled rooms with great cleaning staff. Also, the pool attendants were professional, polite, very helpful, and always there to take an order or bring complimentary drinking water. I will stay here always on my trips to Honolulu/Waikiki and highly recommend this hotel. The staff goes above and beyond! read more

One of the three best hotels in Waikiki if not on all of Oahu. Popular with affluent travelers from around the world, this hotel is world class. With upscale boutique shops (including a Tiffany's), this hotel knows how to cater to its demographic. There's an evening dress code, so board shorts, wife beaters and mandals are better left at home. The hotel grounds are perfectly manicured and every surface has an upscale feeling. Rooms average about $500+ a night so that keeps the riff-raff out, so you can rest assured that you're in good company. Families with children are accepted but unless your children are very well-behaved, expect looks of consternation from other couples trying to enjoy their vacation in peace. Centrally located, the hotel is close to upscale shopping offsite, and close to most of the major attractions. Concierge service is white glove style and multiple languages are spoken here as you'd expect. World class dining is on site, an their Orchids restaurant is Michelin-star worthy. read more

My friend was suppose to get married here. We toured the hotel and had food tasting here. Wedding food: off the hook Hotel: very nice Price: priced up read more

Lovely, lovely hotel. Recommended. Friendly, understated service. Well-kept rooms and grounds. Quiet pool with attentive service (and yeah WiFi, that was handy on this particular solo trip). No nickel-and-diming for amenities like wifi and parking. Very Aloha. As a trivia the small beach right in front of the hotel rests on a freshwater spring (which is, in fact, what Waikiki means), and that seems responsible for the extended sandy bottom. If the water seems less salty, though, I must've imagined it. read more

Impeccable service from housekeeping to the pool and restaurant staff. Will absolutely stay here again. The view of the ocean was AMAZING. Such a relaxing hotel, and when we wanted to venture out all the shopping and fine dining are within walking distance. read more

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This is long overdue. We got married here in 2012. Loren Petrowski of Halekulani is one of the most professional and efficient people I have ever worked with. I truly felt like a princess getting married at my favorite hotel! This place is NOT even remotely a bargain and there is NO negotiating so expect to spend $$$$$, but in my case it, it was worth it. The food here is unmatched. This is a beautiful and regal hotel with all white marble and dark wood. It's a small hotel in the middle of Waikiki but it maintains an old-school charm. The views of Diamond head are breathtaking, especially at sunset. If you can afford it, get married here and you won't regret it. There is some serious spirit of ALOHA here. Oh and the signature coconut cake was substituted as our wedding cake. Good call! It's a must order. Of note, our bridal suite was one of the best rooms I have stayed in my whole life. read more

Halekulani Hotel - Our wedding at Halekulani 2012 - Hotels Near Me - Honolulu, Hawaii

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Dined at Room Without a Key inside the Halekulani Resort for a breakfast buffet. The food was outstanding. They offer a variety of fresh fruit and juices, salads, omelettes made to order, hot waffles, gourmet potatoes, bacon, sausage, etc.. It was well worth the $40 per person and I will definitely return on a future visit to Waikiki. read more

Halekulani Hotel - Dined at Room Without a Key inside the Halekulani Resort for a breakfast buffet. - Hotels Near Me - Honolulu, Hawaii

Stayed here last October and all I can say was the service top notch! Every step of the way from the car attendants, to the personalized check in service where they will walk you directly to your room, to helping you with weddings (Brian and Joel are the greatest!), to having that wonderful Jr. Suite with the diamond head view....I have been spoiled rotten by staying here . Personally, there's no other hotel on the island I rather stay now and I've been to many other hotels since I come back here every year to Oahu. There is just no comparison. It is centrally located to most shops on Kalakaua. The only thing it does not have is a beach on its property but again, it's walking distance to one. I will certainly be back! read more

Beautiful hotel with near perfect customer relations and hospitality. I was only disappointed in one thing - we called late night (11p.m.) to order some hot appetizers and were told that the kitchen was "cleaning the hoods" and that it would be 4 days before they could deliver hot food. This simply cannot be true for a hotel the caliber of Halekulani as they serve hundreds of people at every meal in their multiple restaurants. I've worked in a kitchen and it doesn't take 4 days to clean a hood. The room service manager did try and make this right for us, but I think we could have been offered better service there. Other than this, the hotel was perfect. We would return and I can only hope that we do get that chance. read more

Fabulous stay to say the least. Understated, quietly asian elegant, phenomenal staff, and discretion are all present at this beautifully located hotel. The housekeeping is pre-Covid quality with new pressed sheets daily. Wonderful haircare products replaced constantly. The room was also tidied at least once daily in addition to the major cleaning and turndown service. I've spent 6 holidays at the Halekulani. The only comments I have is that the history of my past stays aren't reflected in the hotel's records and when I asked for a late checkout after 5 nights when my flight was delayed they put me off and I had to call again. The hotel was 33% full so why couldn't we be accommodated. Post remodel the bathrooms are antique. Still my favorite hotel in the Pacific though. This is a 5 star world class hotel. read more

It's weird because as you drive down the frontage road or the x-street that t-bones into the hotel you would never guess that right before you stands a 5-star mirage. Halekulani, translation, a house befitting heaven. When I die, I can only dream this is where I will end up. I L-O-V-E this hotel! In all the hotels that i've ever laid my head to rest in, THIS is my favey. My entire family stayed here this weekend for my brother's wedding. Congratulations Brysonn & Rieko! A two bedroom ocean view suite with a yummy cheese and cracker platter, some chocolates as well as champagne awaited our arrival. The other rooms and suites were just as elegant and well prepared. The preparation, the ceremony, the staff, the room, EVERYTHING was great. What I love the most is the service and the staff. No matter who it is, if they walk by you they greet you with a hello. 11 years ago, my sister got married here as well. Same results. Professional, courteous and beautiful. I recommend this hotel to everyone that I send to Hawaii. read more

If I could give Halekulani 10 stars, I would. I came here on business and brought my Mom along as a Mother's Day gift. We were treated like royalty at every turn. Frank, the chef concierge, picked us up early from another hotel to begin our stay at Halekulani. The waitstaff at their three exceptional restaurants took wonderful care of us. Orchids was exquisite - their rigatoni bolognese was divine! The pool staff are incredibly attentive. Let's not forget Auntie Melba, who gives Friday's behind-the-scenes tour. Customer service is job one and their customer name recognition alone deserves five stars. read more

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Came here for a wedding. The room that the reception was held in was very nice and spacious. The buffet offered a wide variety of food, ranging from katsu, fish, prime rib, poke, corn chowder, salad, along with a variety of desserts. The food was good and I was impressed with the different types of food offered. Halekulani made a good impression on me and I'm glad I was able to come for the wedding. read more

When my family and I first arrived, we were greeted by the valet parkers with a welcome and a smile. They assured us that our car would be available for 24 hours. The bell men as well greeted us by our last name and assured us that our luggage would be up in no time after we've checked in! The reception counter had no line, so we were helped right away. We thought we were getting a regular room but was upgraded to a suite! A beautiful corner suite on the 14th floor with a spectacular view of Waikiki and Diamond Head and also slight view of the west side and ocean. The suite has a king sized bed, shower, furo bath tub, huge living area with a dining table for 4, a desk, a single bathroom with Toto toilet, television in both the living area and the bedroom. There is also a lanai on the bedroom side and one on the living room side, breathtaking views! The grounds here are beautiful, well kept, very high class! Lobby area is inviting and great area of the hotel to just chill. During the day you can spend some time at the pool. It's near the beach, yet you can't really see it from the pool area. There is a gate to the beach that you can have access to if you use your room key. This hotel is very close to other hotels and very close walking distance to watch the Hilton's Friday evening firework show. It gets crowded along the stretch of beach from Hilton back to the beach closest to the Halekulani hotel so i'd recommend you get down early to get a good area to sit in to view the show. Halekulani is close to many food and shopping venues so this makes its location very convenient. read more

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