Just ate here for the first time. I'd be inclined to come back in a month or two to see if they've fixed anything...
Both my Mom and I had the Haddock & Chips special they were running for $8... all things considered the food wasn't that bad.
The fish (5/5) was pretty good. Par as far as expectations go for crispiness and flavour.
The chips (4/5) were also pretty good. My only gripe (and it's a stretch) is that the portion size was kind of ridiculous (too much!)
The coleslaw (2/5) wasn't that inspiring. It was somewhat dry, lacking a vinegar or dressing to give it any flavour. Anybody can shred a cabbage and instantly have better coleslaw than this.
The beverages (2/5) for dine-in customers weren't any different from the take-out ones, which definitely detracted from the experience. Water was served in a cup/glass but pop was can-only. I'm not going to stick around for dessert if I can't get a fountain beverage.
The ambiance (1/5) is cold and uninviting. The lights are so bright that my eyes hurt. Not a place to go for an intimate meal. The tables and chairs are sparse, as if to say "we don't anticipate filling this restaurant with customers".
The decor (3/5) was clean and sharp but there's not much of anything interesting to cast your eyes on while you wait save for a single TV that only a quarter of the restaurant can see.
The staff (3/5) was highly attentive to all tables, but there were more than a few instances where staff were just loitering about in the dining room or talking on their cell phones, which was somewhat uncomfortable since we were mere feet away.
The checkout experience (1/5) was made incredibly awkward by their POS device from Clover. The brand-new touch-screen device wasn't responding properly to the screen being tapped. No checkout experience is comfortable when the server (albeit necessarily) has to hover over the customer in case anything (which likely will here) go wrong. Kudos to our server though - she did a great job walking us through the transaction.
I'm not one for permanent reviews, so if the owner ends up reading this... continue to make incremental positive changes to the restaurant and I'll be back! read more