Super busy location on Highland Park. This family owned business began in 1982 and now has 5…read morelocations. Food is fresh and flavorful and their menu is extensive. This location is not that big so it can get crowded as customers wait for their food orders. You take a number, order and wait for your food. There are a few tables in the back for seating. They serve breakfast everyday but Monday plus they offer a wide variety of fresh cream cheeses,fish, meats,cheeses,and homemade soups and sandwiches. As I waited for my bagels and cream cheese,I noticed a steady flow of regulars . I can't wait to go back and try one of their New York Deli sandwiches.

First time stopping in and the variety of bagels is impressive. Took points off for service which…read moreis efficient but not friendly. We ordered lox cream cheese spread and it was such a bright pink we were sure it was strawberry spread. In addition to bagels they sell bagel balls and skinny bagels, soups and a huge variety of spreads. Sadly the only gluten free bagels were packaged Udi's.

Fast counter service with a lot of selections. Good was fresh and made to order. Service was polite…read moreand efficient. I had the corned beef sandwich. It was served on rye bread with a pickle, and I asked for a small potato salad. Food was flavorful and filling. They say large portions and it was, but not comparable in price or size to other NY delis that I've been too. For the price, it was plenty of food. If I lived near here, I'd come often.

I had been meaning to go into this place for a long time, but was never able to get there. So I…read morewent there today grabbed a sandwich and unfortunately, I was very disappointed. The corned beef was good, but they asked me if I wanted it on Rye or a roll and I asked for Rye. Unfortunately, I took it to go so by the time I got home and realized it was on white bread, which in all my years I've never had a corned beef sandwich on white bread. The sandwich I got looked nothing like the sandwiches on their website. The website shows large portions of corned beef, and other meats, that was far from what I got. I usually enjoy having half the sandwich now and half the sandwich for another meal. Let's just say I ate the corned beef!! I ordered a side of coleslaw and had two bites of it and realized it may have been sitting too long. It was definitely not coleslaw that I am accustomed to from a deli. Overall, the service was fabulous. The people there are very nice, but this sandwich shop is expensive and doesn't really give you what you are expecting.

Poeta's is the real deal when it comes to Italian import markets. Excellent cured meats, excellent…read morecheeses, authentic bread from local bakeries, the sweets and candies I grew up on at nonna's, plus delicious pre-made dinner kits & soups ready to go. Oh, and it's staffed by seasoned, old-school Italian-American gentlemen & ladies, as is appropriate. Nothing but the best to Poeta's! My favorite spot in the suburbs!

Everything from this great deli is amazing. I do not buy my meat anywhere else. Their premade meals…read moreare just as amazing.. My go to place always.. Love these guys!!!

I love this restaurant, deli and bakery!! I drive from Gurnee just to go here…read more I definitely recommend.

We went to max and Benny's recently and I would say the service is good and the restaurant is very…read morespacious. The bakery has a large variety as well. Food: lox bagel: 4.5/5 it's pretty good and I love their chive cream cheese. My only complaint was that there were a lot of things that were spotty like dirty plates. Tea with lemon wedges that still had their stickers on and so on. I think if things were cleaner it would for sure be a higher rating.

I was in Deerfield for a weekend. I stopped in the first morning for a Bacon, Egg, and Cheese on…read moreGarlic bagel and Diet Black Cherry Dr Brown's. I also got a bialy and a pumpernickel bagel to bring back to the hotel for others. These bagels were perfect. Nice and chewy. The crust was smooth and shiny and the interior was dense. No notes. So good I went back the following morning on my way out of town for an Egg Everything bagel with scallion cream cheese. If I lived anywhere near here I'd be here multiple times a week. Well done.

Upper Crust Bagels has become a true staple in our house. Everything is always so fresh, and we…read moreespecially love the lox -- it's consistently delicious and keeps us coming back. They're always busy, which honestly just shows how much the community loves them too. We're happy to support this small business and grateful to have such a great spot nearby.

It is always an experience coming to this place. The hustle and bustle is different every time…read more When Joey, the owner is on board, he is moving and grooving. You know the place is great when you have the older cliental that comes here. You can get breakfast, lunch or dinner anytime. Any dish you get is delicious !!

1.5 stars My burger…read morewas absolutely disgusting, way too much cheese, it was all over the place! The patty tasted soft and yucky on the inside. Fries were meh, shake was meh. My friend ordered a cherry coke which tasted like medicine. The owner/host was just weird, I'm not sure why, I just had a feeling. The servers looked exhausted, they looked like they came straight out of the backrooms. Not a fan of this place. The Mexican guy who checked us out though was friendly so he gets a .5 stars. Other than that, horrendous.

Once Upon a Deli is just a couple doors down from Once Upon a Grill, so when you place your order…read morepay attention. Luckily they're literally on either side of the Dairy Queen. My experience with this location was not good. We placed an order online. It was placed a little over an hour before the scheduled pickup time since I was heading to the suburbs for an errand and would pick it up on the way back home; pickup time was 8:30. My errand took a bit longer so but I arrived around 8:40 for pickup (at Once Upon a Grill; they must get it a lot because they pointed me to the Deli). When I got to the Deli and let them know I was picking up an order I placed the man looked confused, asked if I placed an order, then walked down and looked at something and said to give him a few minutes, during which they cooked my order. So the order placed an hour before pickup was 20 minutes late because they don't check their system. I learned later that they open at 8-about 40 minutes after the order was placed--but whatever system they use has controls for when to take orders and when to stop online order taking. If they're going to allow folks to place orders before the shop opens for pickup after, they need to either update the schedule for the online ordering system to not accept orders before opening, or they need to look and see what if anything has come in. Really disappointing because this made me running late for work. And it wasn't helped at all by the attitude of the folks working there. Not a sorry, not an excuse or explanation, nothing. And even with that indifference I was going to buy a dozen bagels and some cream cheese, but the guy just tossed my order on the counter when it was done without a word. So, I left. There are better bagels elsewhere anyway.

This was the first time that I went to Once Upon a Deli.  It's located in a strip mall just 2…read morestores to the left of Dairy Queen, which I had patronized many times over the years.  Somehow I had never noticed OUAD.  I am so happy that I finally found it! Today's visit to QUAD served 2 purposes.  As my AA miles were about to expire, I went on the AAdvantage Dining website to find a restaurant that is affiliated with the program, so that I could spend some money there so as to earn some miles before the deadline, in order to prevent my hard-earned miles from expiring.  That's the main purpose of me going to Once Upon a Deli! Of course, I went there also because of the food!  The deli was clean, and seemed very well-stocked and carried a great variety of deli food and ingredients.  The staff were very friendly and helpful.  I ordered the food to-go.  It was in the early afternoon, and I was delighted that they still happily made me an All American Breakfast Sandwich. You can pick any ways for the eggs to be cooked, and the kind of meat and cheese.  I had sunny-side-up eggs, sausage, and Swiss cheese (they ran out of Mozzarella cheese as it was already after one O'clock) on an all season bagel. There was so much yummy food!  The staff told me that they left the sandwich opened in 2 halves because the eggs were not fully cooked. That was pretty thoughtful of them.  I also ordered a raisin bagel with strawberry cream cheese. It was toasted to perfection, with a nice crispiness on the outside, and the right kind of chewiness inside. That's what a perfect bagel should be!  It had a slight sweetness because of my fruity choices.  The bagel was big and was packaged very well. I read that people had driven long distance to OUAD for their bagels.  We are so lucky that it's only a 5-to-6-minute drive from home.  I will definitely come back for more bagels.  We will try more different items from their vast menu too!  Next time, it will just be for good food, and won't be for AA miles!

Bagels are awesome! Counter help friendly and polite Deli options are delicious. Soups are…read moreexcellent.

You'd have to go to New York to get better bagels, and even then you might not succeed. The bagels…read moreare fresh made on site, they have wonderful lox and whitefish, and their bagel sandwiches are generous and flavorful. The bagels are wonderfully chewy, and taste good plain or toasted. They use fresh ingredients on the sandwiches. Service is always quick. You can also pick up all the ingredients and take them home to make yourself. They have competitive prices for a dozen bagels to take to the office. As a side bonus, the day old bagels are really competitively priced, and so I usually get a bag to take home.

The staff was very chill and friendly. I had a hard time deciding so I just picked up a turkey…read moresandwich. It was a pretty good turkey sandwich. Next time I wanna try the other sandwiches like the BLT or the meatball sandwich.

I've been eating here for 30 years and it's always a good choice for lunch. I'm really happy to see…read morethey're open again after the car hit their building last year. I've had corned beef, roast beef, mixed Italian, turkey and tuna subs and they're all good. Many of the people working there have been there for as long as I've been going in so they get your food ready pretty quickly.

Awful. Chips were good. Service was awful and the food was even worse. Tacos were dry. Waitress…read moredidn't write anything down and the order wasn't correct. Good luck w this establishment. Most of the night waitresses was MIA.

There weren't a lot of restaurants open for lunch today (July 4). We've dined at La Casa de Isaac &…read moreMoishe before but not this location, which is part deli and part restaurant, and so seeing people dining at the outdoor tables drew us in. The restaurant was understaffed today, so getting menus or complimentary chips and salsa (tasty) took extra long. I ordered a Jamaica drink and flautas (2 duck and 2 chicken) and my friend ordered a taco salad. There were quite a lot of people who stopped in (as I said, many places were closed) and that added to our wait. My flautas came out covered with beans, lettuce and tomato and garnished with cheese and avocado. It was tasty but not what I was expecting. My friends taco salad was fine, although the shell was well done. I felt the food was pricey for what we ordered and it did take a while for them to bring our check and process our card. I saw a man sitting at a table alone and he still hadn't been acknowledged after 20 minutes. Our server was friendly and apologized for the wait but I could see several patrons getting visibly upset. With a Yelp check in you can receive guacamole but as we had already ordered, I saved it for next time.