It is always an experience coming to this place. The hustle and bustle is different every time. When Joey, the owner is on board, he is moving and grooving. You know the place is great when you have the older cliental that comes here. You can get breakfast, lunch or dinner anytime. Any dish you get is delicious !! read more

Max's Delicatessen & Restaurant - Max's Club with onion! - Delis Near Me - Highland Park, Illinois

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1.5 stars My burger was absolutely disgusting, way too much cheese, it was all over the place! The patty tasted soft and yucky on the inside. Fries were meh, shake was meh. My friend ordered a cherry coke which tasted like medicine. The owner/host was just weird, I'm not sure why, I just had a feeling. The servers looked exhausted, they looked like they came straight out of the backrooms. Not a fan of this place. The Mexican guy who checked us out though was friendly so he gets a .5 stars. Other than that, horrendous. read more

I was excited to Order a corned beef sandwich with a pickle on the side from MAX'S Deli. Sad to say I got a FAT sandwich with corned beef on the side and a cucumber. Nastiest and fattiest corned beef sandwich ever. :( read more

Max's Delicatessen & Restaurant - I got a fat sandwich with a side of corned beef and a cucumber. - Delis Near Me - Highland Park, Illinois

Everything, the hospitality, the food, the kind but quick service. I get take out from here often but a real treat when we dine in.

The cashier (who might be the manager) was aggressively threatening me and other people waiting in line to pay. Pretty frightening experience. read more

An Italian/Jewish Deli located in Highland Park on Skokie Blvd and Lake Cook Rd. Had the Turkey Pastrami with Muenster cheese and coleslaw rueben. Comes with Russian dressing on the side. The regular size is huge. We shared one and took one home. The pickle is pretty much a cucumber. We also got the key lime pie. Outstanding. Also got the New England Clam Chowder. Wonderful. The service is quick but getting the sandwiches takes a little time to put together. After we got it we understood why. I have had the pastrami on rye previously. Very good. It is a beautiful restaurant with seating but most order to go. A great deli experience. read more

Max's Delicatessen & Restaurant - Store front on Skokie Blvd - Delis Near Me - Highland Park, Illinois

Food is subpar (used to be much, much better) Service is OK but the staff attitude is bad Also, watch your receipt - we were actually charged $30 more than on the check. Not to mention that literally for every item we ordered we were charged 1-2-3 dollars more than on the menu. Very sleazy tactics... read more

I'm not sure how I haven't done a review on this place as I've been coming here for over 20+ years. I believe they've changed hands as far as ownership which is pretty apparent from the marketing the website and also the menu. I have read the other reviews and quite frankly the host or maître D also happens to be the owner. He's half Jewish half Irish. And you're not coming here for service you're coming here for the real deli delights and Jewish comfort foods like the matzoh ball soup the solid bagels , the fresh locks and perfectly fried potato latkes. I love coming here whether it's breakfast lunch or dinner and it's great because it's in a strip mall where there's lots of shared parking that's available. A lot of the staples on the menu haven't changed in over two decades despite ownership changes. I would definitely continue coming back here and have nothing but praise. Also to find out that the new owner is also doing fundraising because he is embarking upon a six week trip to the Philippines to visit orphanages and cook for the children for free. read more

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I was extremely disappointed in our experience at brunch today at Max's Deli. Not only was the service poor, our waitress was indignant and the owner was completely out of line and yelled at my mom (who is 80 and goes there weekly) when she confronted him about the service. It was so classless and honestly he should be ashamed of himself. My family met there at 1:00pm, it was Sunday and they were busy. The waitress was stressed, understandably, but that doesn't excuse the rudeness that transpired. It took her 30 minutes to take our order; there's no reason for that. The kitchen was backed up, I get it, but when my mom confronted the owner at 2:05, and said we had been there for an hour, he called her a liar and yelled at her. THERE IS NO EXCUSE FOR THAT!!! Instead of that he could have just said that he would check on it- he literally could have said or acted any other way than the way he did! We got our food shortly after and the waitress seemed to be a little nicer at this point. The owner came over to our table as we were finishing up and I told him that he had no right to speak to my mom that way and his behavior was totally inappropriate; and it was! He kind of chuckled and gave me the "thumbs up" as he walked away. I have never quite experienced anything like this before. It's one thing to have poor service, but to have an owner behave the way he did is something else completely. We will never go back there again! Obviously if I could give this 0 stars, I would! read more

I picked up a carry out order. I used their machine to make my payment with my credit card. I indicated no tip. I then left the restaurant and decided to check the receipt. I had experienced another situation with this restaurant. I then saw that the receipt included a tip that I had not authorized. So I returned immediately to the restaurant and explained that I had an unauthorized tip on my receipt. So then the restaurant printed out a new receipt, with no tip. I asked that he void the other check which he said he did. However, the bank is still showing the larger amount. He argued very rudely with me that he didn't have to do anything and my bank was the one who was wrong. I walked out but I will NEVER go back there again. Their food is good but they are deceitful. read more

Management needs improvement! Menu needs improvement as well! Meals seem skimpy. Baked goods not what you would expect. Too bad, we need a good deli! read more

Arrived tonight at 7:25. They sat me. Told them I was waiting for my friends to arrive. At 7:30 they told me the restaurant was closing. Why sit me? Glad they don't need 6 more customers ever again. Stupid. read more

Max's Delicatessen & Restaurant - Closing at 7:30? - Delis Near Me - Highland Park, Illinois

Beautiful day to enjoy LavAzza coffee outside. Staff was friendly and quick with service. It did not disappoint! Thank you! read more

Max's Delicatessen & Restaurant - Happy New Year! - Delis Near Me - Highland Park, Illinois

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Delicious pickles and bread basket brought to the table before you even order. I had a towering BLT+A, which comes with a side of Cole slaw. My companion had a matzoh ball soup and half Reuben. Very satisfying. We also took home a small apple pie from the case and they recommended the flan. Next time! read more

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Food was amazing. I had Matzo ball & Noodle Soup with a half of a corned beef sandwich. The half is more like a whole sandwich and is a plentiful meal. Short on staff, service could be improved, but, overall, a hidden gem. read more

I had to wait a bit for my take out order, but it was well worth it! The chicken soup is very tasty, just like home made. The corned beef sandwich was delicious and hit the spot. The coleslaw was tangy and I wish I had more. I was also able to pick up some unexpected purchases including a Valentine's Day Cooke and tiramisu slice. The tiramisu was one of the best I've had in the area and the cookie was not overly sweet, more like a butter cookie than a sugar cookie. I'd buy everything again. read more

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I was there later this morning to pick up my lox and bagels, and had to deal with the rude owner. If you want something different then you're a trump supporter. How does this clown run a business?? What a classless joke he is. Let me buy my bagels and lox and close your mouth clown, if I wanted entertainment I'd tip you a dollar so you could dance around like a little puppet. read more

So glad a deli still exists. Delicious food. Corned beef is very lean. #iraeats #iraeats1 read more

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Took over an hour to get my food. My grandma (81) asked where the food was nicely and the manager/waitress were so inappropriate and rude back. What a shame. They just lost 10+ customers that live a couple blocks away forever. Not the first time they were rude. But, it will definitely be the last. YOU SHOULD NOT GO EITHER!!!!! read more

My family loves it here! The staff is efficient and also helpful with the menu. The portions are super generous and the prices are reasonable. It can get pretty busy at lunch time but that's part of the fun of it. They have WiFi and some people bring their laptops and do work there. They also have a nice bakery counter to grab some desserts for later. One of our favorite spots! read more

Max's Delicatessen & Restaurant - Cobb Salad, Rachel Grilled Sandwich, Reuben Grilled Sandwich - Delis Near Me - Highland Park, Illinois

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We love Max's Deli for good home cooked food served with a smile and in ample portions!!! We eat here often and have never been disappointed. We especially love their pastrami sandwich, Ruben sandwich, home made soups and kosher pickles. Yum!!! read more

STAY FAR AWAY! When your order doesn't come out and you speak to the manager, and his comment is "I don't care if you get your food or not", you know business isn't important. read more

While placing my order to go, you hear a glass shatter somewhere in the restaurant, next you hear cheering and Opa! This brings a smile to my face. I am told they are out of lox spread. What?! How is that even possible. The good news, they are going to make some more right then and there. Under positive in the dictionary it says be positive. Nice outdoor seating options directly in front of the restaurant, which are lovely in the morning when the weather is pleasant. read more

Max's Delicatessen & Restaurant - Delis Near Me - Highland Park, Illinois

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One of the few places that offer jalapeño cream cheese blended vs just plain cream cheese with jalapeño chunks. Delicious hot pastrami and variety of dessert available. One of my top 2 favorite spots for bagels. read more

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On Feb 3 I was having breakfast with my gfriend (who ended up as a witness to what occurred) I got up from the table to go to the ladies room and fell hard on the floor...hitting my head and entire left side of my body... I was helped up off the floor by two people and walked back to my table...I was in excruciating pain and asked a server to bring me a bag of ice for my head...which she did After sitting a few minutes I felt the owner, an employee should ask if I'm OK...unfortunately they hid from me....i was SHOCKED and in pain and took it upon myself to call the Highland Park police who came and filled out an incident report Again..not ONE employee came to see how I was doing... I ended up in the ER having a cat scan of my head and back and an x-ray of my left ankle....thankfully I'm ok Still shocked that the staff ran and hid from me read more

The food is great The service is good The ambiance is that if a good successful deli . It's a busy place and for good reasons. read more

Max's has been around for awhile, but it's definitely not due to the customer service. I guess it really does "stem from the top" because the rudest of all is its owner. He's rude & condescending to most of the patrons. I stopped going but recently had to stop in to pick up some soup & bagels. The soups are pretty good, the bagels/challah are above average, but unfortunately the overall experience is still the same. It's not cheap, so good spend your money elsewhere. read more

I assume it was the owner (short man) who YELLED at me when i politley asked a question about my check and then TURNED TO MY 12 YEAR OLD GRANDSON AND PUT HIS FACE 8 INCHES FROM A CHILD'S FACE AND TOLD HIM THAT I WAS "MEAN"-- RIGHT IN MY GRANDSON'S FACE!!!----we got up and walked out without paying--NEVER AGAIN also, the guy at the counter is sullen, doesn't make eye contact or say thank you max and benny's is close by --- here i come ps- all the salads (salmon, tuna, whitefish and egg) are very light on flavor and heavy on mayo read more

The food is good here, but they really run their counters in the worst way possible. Why a separate line to order and then go in another line to pay? This makes no sense. Also, if you have a paid online order, you still have to wait in one of the lines to pick up your food. This may have made sense before the internet but please cater to the younger more tech savvy crowds as well. The current group of customers won't be aorund in 5-10 years to keep this place afloat. read more

When you go to a restaurant, you go for a few things the food, the service and an overall good time with the surroundings. The food is decent, the service is spotty. It depends on which server you get it. It's a bit noisy, but you look past that if you have a good experience and you get treated with respect. The owner here is a real clown. He doesn't know that he has no filter. He is derogatory and doesn't care. I know a number of people that have had a run in with him and won't return, but he doesn't really care He treats his staff with open disrespect and doesn't care who hears it. When my wife mentioned to him that our son is running for state office in Arizona, he leaned in to my wife and called my son a schmuck. What kind of person does this to a customer that is there once a week but guess what there are a lot of other options and I will not go back. I gave it another chance after he rudely threw my wife's food into a to go box telling us this is how you do it. Obviously I am not the only one that feels this way about this place from reading multiple other one and two star reviews. If you wanna continue to have average food, average service, I go to a place where the owner treats his staff and his customers anyway that he wants to publicly go right ahead, but I'd much rather go to Scrambled, and the Cherry Pit. These are quality places with quality people. read more

We love this place. It's kind of old school and reminds me of a NYC deli I used to frequent when I lived there. The turkey is off the bone. The chicken in the pot is amazing and I could go on and on :) read more

Yesterday at Max's I encountered the rudest, most ignorant, owner of a restaurant. I am a Type 1 diabetic. I ordered a Diet Coke, from the owner who brought it to the table. It did not taste right, and it was very noisy-wasn't sure if he heard correctly, so I simply, politely asked him if it was a Diet Coke-(because drinking a regular Coke could have caused a severe diabetic reaction for me. ) He proceeded to start ranting crazy talk to me, not allowing me to explain that I was a Type 1 diabetic. He yelled that he "has found that only Trumpers complain about Diet Coke." He brought over a new drink, continuing to talk over me, not allowing me to explain. Finally, my friend yelled to him"she is diabetic!" He yelled back, "oh yeah? I'm diabetic, too" Never have I been treated so offensively by an owner of a restaurant. I will never step foot in Max's again!!!!! read more

The owner needs to improve on his customer service style and interaction with regular customers

Still one of the best Delis around, we have been driving an hour each way to come too several time a year. I almost always get the Rachel with is a Pastrami Ruben with there great potato pancakes and either kreplach or matzo ball soup. Then a dozen or so egg bengals too go. Live the owner and the restaurant. one of my favorite places in Chicago land read more

Max's Delicatessen & Restaurant - Great Kreplach Soup - Delis Near Me - Highland Park, Illinois

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Answer: Attitude. Question: What do you get as a side dish after you wait 15 minutes at the counter to order one (1) sandwich to go? We didn't see any servers, or a hostess, or a manager-type present. Behind the counter were a cashier whose only job is to ring up sales and stare into space; and a man who apparently makes all the sandwiches, answers the phone, packs large orders, cooks the food and does who knows what else with his hands (luckily he was wearing gloves). When we asked the cashier-type when we could place our order, we were ordered by Mr. Everything to look him in the eye, which we did, and he responded "I'm busy". "I'm busy, too" I responded, as we walked out the door, confident that I know more about good customer service and the restaurant business than he ever will. If you can't manage your food costs and get enough help, close your doors. There are plenty of places in the area where you can get a corned beef sandwich. read more

This might be more of a 3.5 stars. Went to Max's for lunch. There's a restaurant and a deli. The restaurant looks like it's trying to be classy, but not quite making it. Still, it's bright enough, clean and presentable. Service was spotty. I was seated right away, and brought water and pickles, but nobody brought me a menu. Good thing I knew where to look one up online. The food came a bit slowly, but not terrible. The food was good enough, but nothing great. The corned beef in the reuben was a bit lacking in flavor. If you're going to be a Jewish deli, you should probably have outstanding corned beef. The egg salad was fine, although not to my wife's taste (she doesn't care for celery). All in all, not bad, not great, will probably try again, see if we can find something they're better at. Might try the bagels at the deli. read more

This place is a gem! I have to disagree with previous reviews about the owner's attitude, I thought he was friendly and helpful. Their corned beef was amazing, one of the best I've had in the area! read more

I will not eat here again out of principle. The food and service was decent. When I received the bill, I noticed "S/C: Supplemental FE for $1.11" and asked what the additional charge was regarding? The man told me it was credit card usage charge fee which is a lie! First of all, by law, establishments are required to provide adequate disclosures regarding credit usage fee. The "surcharge" restaurant owners have been sneakily adding to "help" the staff when actually they're taking in the additional profit without sharing it with the staff has become rampant and abused especially in large cities such as Chicago, NYC, LA, SF. If the cashier was upfront and honest about the charge, I would have simply asked to remove the fee, paid my tips with my bill and moved on, and pay a visit in the future. By principle, I rather give my business elsewhere and will not eat at Max's until the surcharge is removed. If you see the "surcharge", you are by law NOT obligated to pay this fee. The bill has a non-cash bal: $41.57 and cash bal of $40.33 already with both figures having the surcharge FACTORED in with tax. read more

Max's Delicatessen & Restaurant - receipt - Delis Near Me - Highland Park, Illinois

My family and I have been a customer of Max's Deli that we have happily patronized for decades. On April 17, I went into Max's Deli and purchased a few things. When I got home, I opened the corned beef and it was in chunks and a big part of it completely crumbled. I was very disappointed so I called spoke with the owner, Joey Morelli. He somewhat argued with me and told me he has a lot of complaints about things that happen there. He said to heat it up and eat it crumbled. That wasn't my point. I can't serve it to my family crumbled. He said he would refund my money and I said I paid cash. He told me to write on the receipt "Joey said to refund" and bring it in the next time. Since I do not live in that area, I had asked my mom the next time she was in that neighborhood if she would bring that receipt and do that for me. This afternoon, I received a text from my mom. She went there and Joey Morelli, the owner stated the following: "Cash refund, we are losing money, forget it. My mom answered "this is not for me but my daughter, I can't... He cut me off saying, verbatim, " tell her to f... off" My mom answered " I don't use that kind of language!" He said sure you do! You say it in your heart, all the time." And then he repeated the full word, "FUCK" fast, several times. My mom turned around without saying a single word and left. Rather than taking responsibility, being apologetic that your company made an error and you lost a minuscule amount of money, you instead chose to use vulgar language around a lovely lady who did absolutely nothing to you. My friends, family, and I will never set foot into the establishment again!! I am absolutely outraged, appalled, and offended that you told my mom to tell me to "F" off Joey Morelli, you, and especially you as an owner of an establishment should be ashamed that you would not only speak to a customer like that, but in fact to an elderly lady, and did this with other customers present. This is highly offensive. No one should ever be subjected to this type of language in any customer service establishment. Absolutely disgraceful!! read more

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This was my first and likely LAST visit at Max's deli. If you do visit, just know that they do expect tips even if you're just ordering takeout. My bf ordered some takeout at the counter, and as he was leaving the register, the cashier loudly stated something like "can't believe they didn't tip on Christmas Day." I was a bit bothered by the comment since we were only ordering takeout and my order was pretty simple (2 bagels, cream cheese, and a deli meat). I've had a fair share of poor tips back when I worked as a waiter and cashier, but I've never complained directly in front of a customer and especially not for a takeout order. To me, tip on a takeout order is a nice-to-have but definitely not something that is expected. read more