Very clean rooms & personable staff including at the front desk, the breakfast staff as well as the maids & others. The breakfast had lots of variety & was quite good. read more

Very clean and peaceful Hampton Inn. Beds and pillows are always comfortable. Great breakfast and hot tub!

This hotel is beautiful and clean!! The staff is friendly and very quick with requests. I needed a microwave for my son, and they had it to our room within 5 minutes. It is worth every penny. If we ever come back to Durango, we will most definitely stay here. I'd like to add that this was a spur of the moment choice after staying at another horrible hotel, but it was the best decision we made on this trip. Hands down 5 stars on service and cleanliness! read more

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The room was brand new and clean. The mattress was firm and comfy. The pillows were soft and just right. Loved it! We asked for housekeeping service only one day out of the four nights we stayed and they forgot to clean it. Breakfast was delicious and they had a lot of options. The breakfast area was clean and organized. Overall it was a great stay. read more

Hampton Inn Durango - Two queen beds on the 3rd floor. - Hotels Near Me - Durango, Colorado

Clean, updated rooms, good a/c, friendly staff! The pool was clean and well maintained, but cold!

Very nice rooms. All basic amenities available here. Very clean from rooms to lobby everywhere. Digital key feature is worth try. Courteous staff too. Fresh complementary cookies , even coffee tasted very good. I just felt room are little small for the price of $170 per night. And this is one of the far hotels from Durango downtown even though distance is just 2.5 miles. No restaurant in less than 0.5 miles except one American bbq. You need to take car and go towards downtown. read more

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Great hotel, but it is the staff that made this stay exceptional! They are super friendly, extremely accommodating and worked well as a team! From the time we checked in, they actually treated us as if they were glad to see us, gave us great information and tips about the area and restaurants. Breakfast was good, but the breakfast staff member was so accommodating and kept the area very clean. They greeted us every time we came through the lobby. The rooms were very clean, tv was mediocre (minimal functions for a hotel T this price), bed was comfortable, rooms could stand more insulation (shower and flushing toilets from adjacent rooms were very loud, as was the tv from other room). The parking lot was large enough to accommodate our truck and small utility trailer, which was important. Just know that the parking lot is on a hill. The hotel is a little further from town and restaurants (not within walking distance), but in their defense, they have a nice selection of microwavable items. Kudos to the wonderful staff!! read more

The hotel is infested with bugs, they try to tell you that they are harmless and you might find a few in your room, but there are 100s in the bedding and crawling around. They did not tell us in advance and we could ourselves without a room thousands of miles from home. Avoid!! read more

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Great staff, clean, super helpful. Wish the pool had been heated it was too cold and everyone who walked in to check walked out. LOL read more

SUPER FRIENDLY staff! We were greeted with smiles, jokes and great conversation with Mallory and Jenny! They represent this company beautifully!! Room and bathroom were clean and comfortable! There was an off putting smell when we walked in, but probably because it is an older property. Great experience! Great customer service! read more

Dennis at front desk was AMAZING!! Very friendly, helpful, and fun!! Clean rooms. LOVE the snack store in lobby, not crazy priced. Great experience. Recommend highly!!! Again, Dennis at front desk, very very cool!!! Thanks for a great stay!! read more

Nice Property. I checked in electronically for our overnight stay but we were greeted as soon as we walked thru the door. Lobby area is well presented, clean & tidy. Sanitizer & paper towels are plentiful, even in the elevator. Digital key worked fine. Room furnishing was up to date, spotless, with very comfy bed and pillows. We had a great night sleep with no disruption due to outside noise. Breakfast was as expected given COVID restrictions but I'll be happy when it's back to normal. A couple of things could be added in the bathroom. (1) In the tub/shower there is a grab bar on the inside. For older customers like myself, it would be very helpful to have an additional grab bar near the outside edge of the tub/shower. It really helps getting in & out of the tub. (2) Two towel hooks on the wall next to the tub would be nice for wet towels. Currently there is only one. read more

Elevator doesn't work, pool closed, signs requiring masks at check in, shampoo and soap only upon request, breakfast hours manually changed from 6-10am to 6-9am. Needless to say, management needs to be changed. Don't come to this hotel. read more

Hampton Inn Durango - Wtf? How classy is it to change breakfast hours with a price of paper. Never again. - Hotels Near Me - Durango, Colorado

Stay was nice. Very clean. Breakfast is top notch! The lady handling it does an outstanding job..

This place is disgusting. There is blood on the sheets, bugs on the ceiling, and the ac doesn't work. Stay far away from this place. read more

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Very clean and fantastic breakfast. There was a note in our room letting us know it is Boxelder bug season and that they were doing their best to keep the bugs out of the hotel, but we never saw a bug anywhere. read more

Typical Hampton Inn. Nice breakfast. Friendly staff. No big surprises except I requested a guest room that had not had pets in it and was told the property is ALL pet friendly. There were no rooms that were pet free. I get the pet friendly amenity is nice for pet owners but there should be maybe a floor without pets e.i. no barking, dog hair, etc. I was "assured" rooms are thoroughly cleaned but... Also I am thinking bed linens could be replaced. Gray/yellow means old and worn out. Realize also the property will warn you that right now is box elder bug season and you may see a few around your room. read more

Great hotel! The location is good. Room was very clean and comfortable, staff was super nice and helpful. Would definitely stay here again.

I am the primary caregiver to my father as he lives with me in Austin, TX. My father fell ill on Christmas Eve while visiting my brother. I flew into Durango to deal with it and bring Dad back home when he got discharged. Hampton was wonderful! They gave me a quiet room on the third floor at the end of the hall. They allowed me to use the microwave to make my dinners. The day I got Dad discharged one of the maids helped me get him into the room. As I was unable to plan anything they worked with me so much.They even allowed me to have a late check out as to not to move Dad until it was time for our flight. Everything is standard Hampton. The white sheets and comforters. The yummy breakfast. Pool and spa. Very clean and updated. TV has enough channels. Little refrigerators to keep snacks. The staff here is what made the difference for me. THANK YOU so much. Little angles on Earth to make one very stressed person comfortable. read more

Last minute stay BUT it was GREAT! We had our two dogs with us so we really needed a dog friendly space and 99% of the time you risk quality when you being pets BUT NOT HERE!! It was so clean and inviting from walking in to checking out! The beds are VERY comfy and pillows will put you straight to sleep! I will definitely keep this in mind for future stays. Such an amazing hotel staff! read more

This was our first stop on our first trip since COVID. Unfortunately, it didn't look like the room had had much of a cleaning before we got the key. I pulled back the comforter on one of the beds, 2 brunette hairs. I went to use a washcloth in the bathroom, a brunette hair stuck to the towel. Lifted the toilet lid, a brunette hair on the seat. Underneath the bathroom sink, a used wadded up tissue. The woman at the front desk just said asked if I wanted a new towel, not if she could send someone up to take care of the issues. I realize times are weird and everything is unusual, but I've stayed in lots of hotels before COVID and I've never walked in to such a poor cleaning. read more

Really can't beat this place for the price. The staff is friendly and very helpful and there is a free breakfast, which is actually pretty good. Rooms are cozy and welcoming. I definitely recommend this Hampton Inn if you're looking for a place in Durango. Only drawback is that it is a few miles from downtown. read more

Very friendly smiling staff which is so appreciated. The room and bathroom were clean. The hot breakfast was a nice bonus. Parking was readily available. The hotel lobby etc are very clean and smell fresh. The only down sides were the extremely hard mattresses and the outdated tv. read more

Have been basing out of this hotel for years for hiking and skiing missions. Clean facility with refrigerator in room,but no microwave. Their post Covid breakfast is super. Staff very attentive and good selection of hot and cold breakfast items. Location good, can walk down to the Serious Texas BBQ. Have probably stayed here more than 25 times and never an issue. Has an outdoor seating area to relax with family/ friends. Nice breakfast area and well maintained. Staff there is great! Will be returning. read more

The staff was friendly. I ended up doing a walking booking because my other half booked for the wrong month. The problem started their. She booked us in for one night instead of two. So come back to the hotel at 11:30 am and our keycards don't work. That's when I found out she had only put us in for one night. Get back to our room and 6pm to 9:40 a dog a few door down is barking none stop. Go say something to the front desk and the answer I get is we are a pet friendly hotel. I have 4 dogs but I would not want or expect anyone to listen to them bark for that long. The rooms were clean the beds were nice. But for $168 a night I would of hoped for a much better stay read more

We stay at Hampton Inns all over the US. However this is the first time we've attempted to stay at the one in Durango. Unfortunately it did not work out for us. Prior to booking, I looked at the reviews and photos online and they seemed okay. I also contacted the hotel to find out when it was last remodeled. Upon arrival I discovered it was not as it seemed online. When we arrived at the hotel the lobby did appear to have been remodeled within the last 5 years or so. It was clean and tidy and all Covid-19 protocols were being followed. The front desk personnel were professional and friendly. The room itself is where everything went wrong. There was a terrible smell inside the "suite", the furniture was stained, carpet was dirty, sheets were dirty, bathroom was dirty, one tv was missing, the other tv didn't work, and there were bugs crawling around. I've never had an experience like this at a Hampton Inn. I contacted the front desk and was informed that some TVs were missing from suites because guests in other rooms had broken their TVs. Not sure how that was relevant but it was also not my biggest issue. I asked to be moved but there were no more suites available. At this point I wanted to go to another hotel but it was 10:00 pm and we had been on the road 15 hours. I asked for any clean room available and they provided one. I cancelled the reservation for the rest of the week and switched hotels. read more

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Quiet; soft beds; clean; great shower; fully stocked food bar with unique, fresh options; clean tables; friendly and helpful staff; cookies; huge eating area; 24/7 fresh coffee with half and half, always fresh water and tea; large parking area; doggie relief section with bags and trash; accommodating read more

It was so bad. I hated it. It was uncomfortable and they were short staffed and everything was a mess. They didn't clean out rooms and there were insects all over the room. It made it so uncomfortable. I couldn't wait to leave. Honestly worst experience at a hotel. The lady at the front desk was nice and honestly feel bad for her cause she was doing everything by herself but the insects were just the worse that's not even clean or sanitar. read more

my stay was great. everyone was so friendly and helpful. I can't remember all their names but Lauren and Sara were awesome. Hampton is like a home away from home for me. they are always clean, great breakfast, friendly and helpful staff. read more

So, I will admit right up front that I am spoiled. I generally stay in pretty nice hotel rooms. That said, I have also stayed in plenty of crappy places in some not so exotic client locations (Mexico and Nigeria comes to mind). I'm also NOT a fan of Hilton properties or their reward / points system (Hilton Honors). First, this hotel is way, Way, WAY over priced for what it is. Second, the free breakfast was terrible as was the coffee. Third, they had no beverages outside of the vending machine. Best thing was free wi-fi. read more

Do NOT stay here if you have a vehicle. Apparently a number if break ins in parking lot. No security and no patrols. Bums living in hedges about 50 feet from west edge of parking lot. Hampton cups, beer cans, clothes, etc in bushes so they have been there a long while. Mgmt will simply say- read the sign as it ain't our problem. Sad. Stay in town. If Hilton Honors member, book Doubletree on Animas River. Lovely view, quite AND they patrol their parking lot. Think of that! read more

Hampton Inn Durango - Hotels Near Me - Durango, Colorado

The Good: The rooms are nice, the beds are clean. The breakfast is a step above a continental breakfast. The WiFi is easy to access and pretty quick. The Bad: I don't know if they don't have a gym at all or if it is simply undergoing rennovation along with the second floor but if you need a workout here you will have to settle on a pass to the rec center. read more

It's a normal Hilton but minus the customer service and decent breakfast. There was a mango smoothie at breakfast. I got excited to drink it, as I love mangoes! But they ruined it with banana. I hate banana. What if I was allergic? There was no warning to tell me about the prescense of this atrocious fruit. I tasted the banana and gagged. I felt the few amount of food that was still in my system from my burrito dinner the night before crawl up my throat. On top of the lack of banana, the juice machine was broken! What am I supposed to drink? Water? Ugh. Save the clean water for the Africans. Give me apple juice! Last night, I was flexible enough to sleep on the pullout bed. The only problem was that we didn't have enough pillows. Which was fine, so we called room service. They put us on hold. Twice. How is it so difficult to give us two simple pillows? Impossible, in fact. The stairway must have been rigged with explosives. What other reason is there not to deliver two pillows to our room? We were on hold for 10 minutes u till we gave up. My poor sweet mother had to give me one of her pillows so that I may rest and not regurgitate my delicious yet filling burrito. read more

I was traveling in Durango for business. The Hampton Inn was a great choice. The exterior is a bit uninviting but don't let that throw you. The desk staff was exceedingly friendly and helpful. The room was clean and the bed comfy. What else do you need? Oh, I know. More than 10 channels on the TV. read more

An older version of Hampton. Staff was friendly and cordial. Everything seemed cramped from the elevator location off the hall to the parking lot. No real complaints for a transient stay. Room was beginning to show age. I would evaluate as an average 2-star. read more

I stayed here with my Alpine ski team for the high school state championship and was thankful for the quick check-in process and helpfulness of the staff. The breakfast in the mornings was perfect so our team could eat all together without spending money at the resort. My only complaint would be that our bus had to park across the 4 lane highway because of snow in the main parking area and cars taking the bus parking spot while we were out. Not a lot that could be done about that with the almost 4 feet Durango got while we were there. The hotel manager was helpful when we had to find another place to park a full sized school bus. Overall very happy with our stay and I know our team was thankful for the hottub and evening cookies! read more

Clean and friendly service, however the water in our room never got hot and the doors are extremely heavy and slam and you hear people in every room around you and above. It was not a quiet place to rest if you're looking for a good nights sleep. read more

Came to Ski, And this is one of the closest to the lifts. Very clean, everything in my room worked as it should. Fast free WiFi. Great free breakfast which saved me time and $$. Clean indoor saltwater pool and sauna to help the sore muscles after a long day skiing. Even had hot fresh cookies out in the evening. This is not your average motel, even the help went out of there way to make our stay more enjoyable. I will definitely be back to Durango and this is where we will stay. PS I didn't bring mine but dogs are welcome. read more

Good, clean hotel with a hot tub after a long day of skiing or sledding. A few downfalls but not major: The breakfast is disgusting, fake eggs which taste awful. Fruit is not very fresh and seems to have a simple syrup glaze or something. Toast also taste weird. We just decided to get breakfast every morning after trying the complementary breakfast. Beds are pretty uncomfortable with a little paper thin pillow :(. They offer fresh cookies in the lobby and they are sooo good. Dangerous but good. Fresh water, sometimes infused with cut fruits. Hot coffee and water for tea. A pretty good hotel as long as you aren't going to be laying around in your uncomfortable bed all day. read more

Great Over Night Stay Clean Hotel. Very clean hotel and rooms, friendly and professional staff, excellent breakfast, great location. Stayed for 1 night recently for our mountain bike trip in Durango, just conveniently located on Main street not too far from downtown and the trails we like to go do. Highly recommend this excellent hotel! read more