Awesome place! Now my go-to auto repair outfit! Went there to see about a repair of the sagging undercarriage of my Toyota since I knew the dealership charge would be sky-high. Hanagan's fixed it at NO COST in about 45 minutes and said the repair should last the life of the car, but if not, to come back and they'd re-do it. This is a family owned and operated business, and all of their prices seem reasonable. The owners actually work on your car or personally over see the work. That's quite a rarity these days! Been going to the Toyota dealership for years, but they always find creative ways to jack up the bill: go there for a simple oil change and leave paying $400 for "service" that may or may not be legit! read more

From the other reviews I would imagine that they are great most of the time but I did want to provide warning that things don't always go as planned. I dropped off a fuel door to be painted and it took over two and a half weeks before it was done. Whenever I called to check in it sounded as though they had forgotten about it. When I finally got the part I asked if I could get a discount given the multiple delays and guy responded curtly that he was giving me a discount already. No apology for the delays. I don't want to be too hard on them because it sounds like they are very busy. With that said you may want to be careful if timeliness is key. read more

I was in a car accident for the first time in 18 years. I have USAA car insurance, and Hanagan's was a recommended shop by USAA. I took the car in the day after the accident, and the staff couldn't have been better. They were friendly and knowledgable, and since I was little lost on what the process was, they explained everything to me. They delivered the car in less time than estimated, and took the time to explain exactly what was done. They also worked seamlessly with USAA. My car looks perfect - like nothing ever happened to it! Highly recommend!! read more

I dropped off my car without any issues with my tires but picked up my car a few days later and my tire pressure light was on. Showed this to the guy Tim or Jim, he just topped the tires off with some air and said they were ok. 2 days later my tire light comes on again, come to find out they had switched out my almost new rear tires with some faulty worn out tires. Beware people! Thieves come in all shapes and forms and claim to be honest because they've been in business for 50yrs *rolls eyes* read more

The customer service is impeccable at Hanigan's! Everyone is so polite and helpful. They explain why things need to be done and let you know when things can wait to be done or replaced etc. I'm so glad I found them via Yelp. They've done bodywork, installed new tires and oil changes for me and have always had the best prices etc. If you're in the Silver Spring area and aren't using them, then you're missing out! read more

I'm SO glad that I found this place! I don't know much about cars and in the past I've felt like an easy mark paying for unnecessary services and repairs but not knowing for sure. It is such a relief to take my car to Hanagan's and feel confident that they'll give me an honest assessment of what needs to be done, do good work and charge fairly. I took my car in to them again today to check out my squeaky breaks and make sure it's up for a road trip this weekend. I got a call a few hours later saying that they'd looked everything over including the breaks, nothing needed immediate repairs. There was some routine maintenance that could be done, but would wait until my next oil change. Best of all, they wouldn't charge me for taking a look at it! These guys are the best and I'm never taking my car anywhere else! read more

Usually I don't write reviews, actually this is my first time ever writing one! This Auto Body shop is the BEST Shop I have EVER been to! I have had experiences with a lot of Awful shops but Hanagan's Auto Body was professional, timely, fair and honest! I was involved in an accident and they fixed my car in three days and when I picked it up it was in a better condition that what I what left on the interior and exterior. They vacuumed and washing my car and cleaned off my seats. They went above and beyond and they definitely didn't have to but I appreciate them and highly recommend them! read more

I am updating because it turns out that they did call us to let us know the car was ready. For some reason they had our home number and we only check that voicemail every couple days since nobody ever calls us here. I now have absolutely no complaints whatsoever about our service. read more

Hanagan's is THE best car repair shop in the area- From auto body work to a simple oil change. I have no fear taking my car here, whereas other places I feel like I'm being taken advantage of. They don't pressure me into any unnecessary work. I know the staff will always be honest and give me the best price; they treat me like family. The staff communicates well too, calling whenever there is an update. You must take your car here! read more

My car was vandalized and they got me in right away for an appointment. The lady at the front desk was extremely helpful and had a good sense of humor. Jim came out and looked over my car with me. He then came back and explained all the costs, and showed where I could save if I needed to. Didn't feel rushed or pushed into making a decision at all, so I have decided to hold off while I assess my options. Loved their service and will be back to complete my work with them. read more

Terrific professional, fast, thorough service - have used them many times (5 kids and 6 cars). Rental vehicle location in walking distance.

What it boils down to is that they get the job done quick, get the supplements you need, etc., but you will be chasing after their service, if you don't call them, you will be waiting months for a call that's not coming, so assert yourself strongly and often and you will get a good repair here. read more

Had my Mercedes Benz bumper painted. Its came out nearly flawless. There was one little itty bitty scratch that was still there. He offered to redo the entire job because they stand behind their work. Instead I just took a small deduction in price which I thought was very fair. AWESOME WORK and GREAT CUSTOMER SERVICE. Why cant every shop, workman be like this!?? read more

There is NO better body shop in the entire DC area. Trust me, I know, since we have had some bad luck (none were our faults) with a few of our cars over the the past 25 year, and I was fortunate enough to find Hanagan's way back then. This is a family run business, they take pride in their work and go out of their way to make an unpleasant experience a very good one. They handle the insurance papers, only use genuine OEM parts, and even arrange for a rental car when needed. I'm a serious car guy and I would simply not take my car to anyone else! read more

I don't have enough good things to say about Hanagan's! I sent my car here after it was stolen and got completely smashed up, and I could not have been more pleased with my choice. Jim worked on my car, and he was very communicative. He advocated for me with my insurance company making sure that everything got fixed, including the many things the adjuster had missed. In addition, he went above and beyond by thoroughly cleaning the car inside and out. When I dropped my car off it reeked of smoke from the thieves, and it came back not just not smelling of smoke, but actively smelling GOOD! I am so happy. My car is practically in better shape than when I got it. read more

There are the premier shop in Silver Spring for auto body work. They are very professional and truly care about their clients. I will never take my car anywhere else! read more

This is probably one of the best auto repair places I have been to. I had taken my car here for service a little while ago and they did an excellent job and didn't overcharge, plus had my car ready to go by the end of my work day. This is a family owned and operated shop and everyone is very friendly, helpful, and honest about the work that needs to be done on your car and will give you a good price. They literally saved me almost $1000 today when I took my car in to be evaluated after my dealership told me certain things needed to be replaced in my car--which they didn't need to be. So I would highly recommend you bring your car here whether you were in a collision or have routine mechanical issues. I will never be going back to the dealership. read more

I came in for an estimate and I was in & out in no time. They were super helpful, honest and friendly. I definitely plan to come back for any future auto body work. read more

The best at what they do! Full service and professional, they are knowledgeable concerning all insurance issues and focus on the customer's needs. The repairs have been perfect every time! read more

Excellent- very honest , fast and good work. They will also work with your insurance

One of my young drivers had a close encounter with a parking block and pulled the bumper off the family volvo. She was devastated and was on the hook to reimburse us for the repair. We popped into Hannagan's and the friendly and professional gentlemen there popped the bumper right back on for her while we waited at no charge. An unexpected, generous and friendly gesture that my college student especially will not forget as she is paying her way through school. Thanks guys! read more

I am very happy with the workmanship and services provided by the staff at Hanagan's. I dropped my 2018 Mazda CX-5 on Monday's afternoons for rear bumper damages, and I got my car on Thursday's afternoon. They replaced everything on schedule. No complaint. read more

Hanagan's was amazing. First, they delivered my car a week earlier than expected, and it looks like new. They even cleaned and washed it for me. God forbid I get in another accident, but if I do, I'll be back at Hanagan's without missing a heartbeat. read more

I'm glad that I trusted the Yelp reviews and went with Hanagan's for my repair. And if a concrete pillar ever jumps out in front of my car again, I will absolutely be going back to Hanagan's. They were very honest, answered all my questions, and were very upfront about the cost and timeline of the repair. read more

Hanagan's Auto Body is truly a professional outfit. We recently took our Honda CR-V to Hanagan's after the car sustained damage as a result of a large branch falling on it during a storm. From drop-off to pick up, we had a positive experience. The front desk ladies were friendly and courteous. Jimmy examined the damage and provided a clear description on what needed to be done to make the repair. The work was completed on time and in a professional manner-the car looked as good as new! All in all, a positive experience. We will definitely be recommending Hanagan's to our family and friends. read more

I had a great experience at Hanagan's Body Shop; there's nothing like a long-time neighborhood business to deliver satisfaction. Everyone was courteous and helpful, but best of all my car looks like new. 100% pleased with Hanagan's & unreservedly recommend them. read more

So, last month some idiot rear ended my Acura on the way to work. Was referred to Hanagan's by my auto insurance company, USAA. Never received a better referral. Absolutely outstanding. Quality of Repair: Outstanding. $3K worth of rear end damage that is no longer deducible. Paint matches perfectly, new lift gate latches with ease as before, rear bumper & quarter panels look original, and they even replaced my cracked plastic Acura emblems & license plate frame. All done within 5 business days. Service: Hanagans worked around my crazy work schedule allowing me early bird drop off and to pay the deductible by phone with a after hours pickup. Had paint transfer on the front left bumper from grazing a pole...removed (not part of the estimate or required service) without me even having to ask & did not charge. Managed all correspondence with my insurance company, no action required on my part. Vacuumed and washed my car for pickup. Awesome experience & would highly recommend. read more

Hanagan's is the best car repair shop I've ever been to, period. Clean and cozy, and they go above and beyond with customer service. Some examples: they keep you updated on the work process via emails; they work with you if you can't pick up your car right after the work is done; they give you a ride to work or home if nearby; they work seamlessly with your insurance (especially USAA), etc., etc. I will think about Hanagan's when having a pint at my favorite Irish bar, and I'll definitely tell my friends about them, even to the ones that live across the town! read more

We decided to give Hanagan's another try. This time, they performed the body work in less than two days and the works was perfect. Also, their quote was the lowest of three we sought. read more

My car was damaged in a hail storm and I found Hanagan's through Yelp. I brought my car in and the people there were so nice and honest! The part I needed was very expensive, but instead of pushing me to go ahead with the fix, I was told that the damage was strictly cosmetic and that unless we decided to go through insurance, it wouldnt be worth fixing. I checked with the dealerships repair shop and they confirmed that the part was the same cost that Hanagans had listed on the estimate sheet. I was so appreciative of being treated fairly and would recommend them highly. I will definitely go back to them whenever we need work on our cars! read more

I had a fantastic experience at Hanagan's. They were easy to work with, didn't complain about my insurance, and delivered my car in excellent shape. In addition, they happily changed my oil while my car was in for body work. They would be at five stars if they had called to let me know the car would be ready a couple days later than anticipated. read more

I used them because they were the first people my insurance company suggested when somebody crashed into my parked car. They did a nice job on the repairs. Then, a couple of weeks later, my car wouldn't start (in the rain, in the supermarket parking lot), funky lights were blinking: weirdness. I called the dealer and got lost in the voicemail system. So I called Hanagan's for advice, and when they found out I wasn't too far away, two guys drove out in under 5 minutes, got the car started, escorted me to Hanagan's, checked it out, explained the problem, drove me home, carried my groceries in, and delivered my car (and its new battery) to my driveway later that day. I cannot believe this customer service. On top of which, when I was thanking them profusely, they acted like it was no big deal, like who WOULDN'T come rescue you and your kid and your trunk full of groceries when you're stranded in a rainy parking lot? Highly, highly recommend. read more

One broken side mirror and one dead deer later, I am completely in love with Hanagan's. I was recommended Hanagan's by a friend and turns out it's one of USAA's preferred body shops, so win-win for all. I have been there twice now to get my car repaired. The service and quality is exceptional and they finish my car when they say they will. They also pick you up from the Silver Spring metro, which is an incredibly useful service! I fully intend to go back to Hanagan for all my auto body repairs. read more

I took my car to Hanagans because they have a special arrangement with my car insurance company. They really did a great auto body repair on my car--for $200 more than other nearby repair shops that do not have a connection to my insurance company. Also, when I reported that my hidden coin stash had been tampered with, they had a knee-jerk reaction and automatically denied everything without listening. read more

I went to them for auto body work and they finished in half the time and did a great job. But they also do maintenance. I can trust them to tell me what I need and what is unnecessary. They provide rides to and from Metro. I am delighted to have found them and trust them completely. read more

There is something to be said for a family business..They treat yYOU as family too. .it began with my regular repair ppl (rayco on georgia and east west hwy) sending me over as i hit a parked car (i know, i know) and did some damage..when i got there they asked if i had money for the meter out front--i didnt ..so they ran out in and got quarters for it. I had my 2 dogs in the car, which were invited right in!! My insurance co was paying the bill other than my deductible and not only did they fix everything needed perfectly they even buffed out a long scrape the estimator didnt cover in his "what needs doing" list., You are taken care of by a brother (i think there are 4 of them) and when i came back unexpectedly with no warning he called me by name!!!! I am a convert and i will spread their name everywhere it is not convenient for me since I live by the zoo but my car is a major part of my livelihood and i have to trust my mechanic--that my new one for everything and anything! read more

They finished my car two days early! Their cost came in below the estimate I received from another nearby shop. They were great about working with the insurance company as needed. Everyone was polite, friendly and helpful. They were also good about keeping me posted. It doesn't hurt that they are within walking distance of the Silver Spring metro. read more

I contacted this auto repair company because of the Yelp reviews and can now confirm everything you're reading in these reviews is true. They have "can do" attitude, are very friendly and are very, very knowledgeable. First they fixed a falling undermount on my prius and changed the oil for a fraction of what I've paid in the past. They checked and corrected the air in my tires for free. Tony, in particular, was a gem. These guys are experts. Don't hesitate to bring your car here! read more

I typically don't write reviews but this place warranted it. I waited only 30 minutes for my oil change (made an appointment). The whole process was seamless, they even let me do my work at their table, and the internet worked. I still can't believe how easy the process was. read more

Great work! They repainted my car, and did a better job than the factory did originally. They use nice high quality materials. Nice people. read more