A few months ago a car backed into my car. I visited several auto repair shops and TBH, there's not…read morea lot of variation in the estimate for an injured BMW (AKA "burn my wallet."). However, Karl and the folks at Imperial were noticeably more responsive, explanatory and just plain pleasant in a situation where frustration and expense is the norm. They also clocked in cheaper than the other estimates. I can't recommend Karl and this company highly enough.

I made an appointment with Karl for an estimate of two spots on my Lexus, where I misjudged the…read morespace in a parking garage next to a concrete column, one of which was one week old. Karl immediately examined the car, discussed options that were much more moderate in costs than I initially thought I would have to pay. Without hesitation, he took a cloth and solution, worked on the areas, and they looked almost gone when he finished! He again gave advice on how to handle the few parts that needed repainting. I was overwhelmed by Karl's kindness and generosity. It blew my mind. If I ever need more serious work done, hopefully not, Karl is the person I will contact. Thank you, Karl, for making my day a lot more pleasant.

This is the best body shop in the area. Their quotes are very reasonable and the outcome is…read moreterrific. Their staff are responsive and very helpful.

I'm a new customer and I needed a simple headlight bulb replacement, and I was drawn to this…read morebusiness because of the high ratings and was not disappointed. I did call the business first and they were quick to answer the phone, and they said they could do the job and asked for the make and model so that they could contact their supplier and would call me back. The next day, while I hadn't heard back yet, I dropped by the business anyway, because I was at the library nearby. Ramon greeted me and I explained the issue, and they were able to find the part and replaced the bulb quickly on the spot, and I was done in less than 10 minutes! I was very appreciative of the excellent customer service, and I'll be back.

Quick, down to earth advice by very knowledgeable rep; will be bringing car back to them for…read moreservice!

I have used Autoblost Dimension for body repair for years because of the good work they have done…read more However, this may be the last time. Yesterday I opened my hood to check my car, because I kept smelling something strange. Lo and behold I found a bunch of croutons wasted near the battery compartment. I definitely don't appreciate anyone using my car as a dinner table. And apparently there was no attempt to even clean it up!! I'm hoping no moving components on the inside were damaged. Will find another body shop that treats me and my property with respect.

Great service and reasonable prices! I had an issue with my Mazda and needed help the same day. He…read morecame out quickly and did an excellent job. There was a piece missing, and he came back two weeks later to install it at no extra charge. Not many businesses provide that kind of service anymore. Highly recommend!

Good communication, and I was shocked at the end result. Would recommend and use this service again.read more

This is the best body shop in the DMV! Someone hit my car and drove off while my car was parked on…read morethe street. Total Recon made the whole process so easy! I dropped my car off and was given a rental. They took care of all the negotiations with the insurance company and kept me informed the whole way. They only use OEM replacement parts and the results were fantastic! The detail job they did was also terrific. I always take my car here and recommend them to anyone that needs body work done!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

Bethesda-Chevy Chase Auto Body & Paint did a solid job replacing my broken left headlight and…read morerepairing my left front fender. Instead of replacing the bumper as the dealer suggested they saved me money by repairing and repainting the bumper, which looks like new. They also repainted some other major scratches which I did not ask them to do and at no cost to me. When I asked about how they repair paint scratches, as I wanted to repair small scratches myself, they showed me what to buy on the internet and offered to show me how to do it when I get started. I highly recommend this autobody shop.

From the owner: Automotive repair and paint. Any accident. Any make, model, and year car. Established for over 35…read moreyears in Bethesda, MD. We honor all insurance estimates and estimates from other body shops!

If you need body work done, this is the place for you. Their service was top notch from beginning…read moreto end. Prior to coming to LG I received a very small insurance settlement following an accident. When I took my car to a different shop that quoted me a significant amount of money for the repair. After some research and online reviews, I stumbled upon LG auto body and I am glad I did! From the minute I explained the issue they did everything in their power to make sure that the problem was resolved. They communicated with the insurance company directly, shared the quote (less than the other shop) and the insurance covered the repair. They went above and beyond, communicating throughout the process and I am extremely satisfied. I would recommend them to anyone looking to have auto body work done!

I had a scratch on my Hyundai Ioniq 5, and the team at LG Auto Body were able to repair it at a…read morefair price and to perfection. Very happy customer. Well Done