I had an excellent julep manicure with the owner and I also did a salt cave session called "halo…read moresession". The salt cave is truly relaxing and just in the first 15 minutes in there I already started breathing better through my nose which was been chronically stuffed for months now due to inflammation issues, I am so grateful to have found this place and I can't wait to come back for a facial and more salt cave sessions. The soothing music in the salt room is also excellent for meditation and relaxing The salt cavern is a neighborhood gem! I will be bringing back friends and family.

I came across this place in an endless google search when I was desperate to find something to help…read moremy 4 yes old sons asthma. The owners were SO kind and patient with him. He loved the experience and although I don't have any respiratory related issues I found it so relating and enjoyable as well. We purchased a special package of 24 sessions and look forward to each time we go back!

Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!

Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

I had such a great experience at this salon. Maria and her staff were very friendly and welcoming…read more The space is clean, cozy, and relaxing which made it easy to feel comfortable right away. I got a facial and it was amazing! My skin felt so fresh, rejuvenated and glowing afterwards. Maria was super kind, explained everything clearly and I felt very comfortable. This was honestly one of the best facials I've had, so I highly recommend this place. I know they also offer massages, so I'll be trying that as well. :-)

I received a basic facial today with Maria and my skin has never felt so soft! I highly…read morerecommend--not only for the way your skin will look and feel, but for her aesthetic expertise and generous nature. You will not be disappointed by this place.

~Best Day Spa in NJ~…read more No other spa in the Tri-State offers the services, amenities,hospitality, and atmosphere that BRC Day Spa does. Highly recommend if you enjoy or want to try a true Russian banya experience. This spa is absolutely beautiful, extremely clean, the vibes are friendly, very relaxed. I am in love with this place, and plan to come on a regular basis! It's really that awesome! The service and hospitality are wonderful. Upon arrival, you will check in at the front desk. If you have forgotten your swimsuit, robe, slippers for the pool. BRC spa has men's swim shorts to rent and female suits for purchase to whomever may need one. Which is an excellent service. Love that they have slippers for the entire spa experience. Really appreciate, towels and slippers are provided with the admission cost. Robes can be rented from the front desk for customer convenience, if you don't want to bring your own. I prefer to rent theirs, the robes are very nice. Admission grants access to the facility's aroma, wet, and dry saunas, steam room, ice cold plunge, lap pool, jacuzzi, relaxation room, and the mud/scrub room. WiFi is free and available throughout the entire spa. The spa features a lovely cafe that prepares healthy meals, fruit bowls, that has a bar wherein alcoholic beverages can be ordered. The spa has other amazing add on's that are extra which include cryotherapy, salt room, float pod, massage therapy, and a VIP room. Highly recommend cryotherapy if you have any inflammation in your body. Cryotherapy is a game changer. Excited to try the float pod, cryotherapy, infrared sauna,on my next visit. As well as the salt room eventually. My overall favorite feature of the spa was the ice cold plunge. It was truly an amazing experience, that gave me immediate benefits. Never thought I could ever do an ice cold plunge especially when the weather outside is already very frigid. Thanks to other members sharing their experience. I built up the courage to the plunge. It was an awesome, euphoric, pain relieving experience. I will be taking the ice cold plunge or ice baths on a daily or weekly basis for the amazing health benefits. My other favorites were the regulars that visit the spa frequently. They were absolutely the best, and I enjoyed each and every patron I encountered. This place is pure positive bliss. When I left this spa all of my body aches, muscle tension, chronic pain, and stress were gone. If you fly into Teterboro, visit Meadowlands, the NJ/NYC area, this is THE BEST SPA IN THE TRI STATE! Thank me later...

Forced tips which: Not disclosed under the Consumer Fraud Act and the customers are not legally…read morerequired to pay a tip. Out of blue was charged a tip for drinks and food. Last I checked the tips in NJ is voluntary and: are considered voluntary gifts for service. While some restaurants implement automatic gratuity (often around 18%) that must be disclosed under the Consumer Fraud Act, you are not legally required to pay a tip, especially for poor service. None of the menus at the SPA restaurant or bar said they are charging the tip. No disclosure. Not even on the receipt when you pay. I asked to the take of my bill the tip but the receptionist said it is not possible and everyone HAS to pay the tip. Reporting it to the Federal Trade Commission.

Very quality vibe. This place is a gentlemen spa on the higher end side. Very nice rooms and a…read moregreat massage. Beautiful attendants. Really enjoyed my stay.

From the owner: Mind me later. Not now read more

I went here with my boyfriend for a couples massage. Towards the end of the massage my boyfriends…read moremasseuse started rushing so that we could end at the same time so he didn't get the full experience. When leaving, u tried to tip 7 dollars to my masseuse and she called over the guy that did my boyfriend's message. He tried to tell me that we had to pay $10 minimum per person for the massage as a tip. He brought out a sign that said suggested tip minimum $10 dollars. I told them i didn't have 20 dollars to tip them and they started looking into my wallet and telling me it looked like i had enough money. They also said i can use my card to tip. I only wanted to tip $7. It felt as though they thought tipping was mandatory even though on their own sign it says suggested. Wouldn't really recommend unless you have an extra $10 for the tip alone.

I took my cousin here for a massage for both of us. They made us pay taxes on the Groupon upon…read morearrival; then wanted us to pay a set amount for a Tip before we even got the services - weird....My cousin paid a $15 tip before her massage; I did not... When we were exiting, before I even reached the front desk, I hear him asking my cousin if I am going to pay my tip.... I have Never been told what amount I should tip. I did not like how they pressured us for tips... Don't think I will ever return....

This is my second time here and I have another great experience! The space is clean, well…read moremaintained and the food is absolutely delicious. We spent about 5 hours here on this trip, but I definitely could have stayed longer. There is a parking lot a block or two down the street, as a treat parking is limited. I definitely would recommend visiting and will continue to return!

1st time going and nice really enjoyed this place…read more Place is bigger than it look. 3 floors with different rooms. Various types of sauna rooms such as cold, mineral, infrared. Quiet rooms where you can just rest your body. Plenty of places to sit and read, talk with people, play games, watch TV, or sleep. Place is clean and Easy parking as they have their own parking lot. Towels and lockers and a change of outfit are offered. We had lunch (Bulgogi) and it was great. Plenty of free water stations. I would come back.

Amy was amazing great Massage nice person and the service was awesome. The place was very clean and…read morewell taken care of and the manager was awesome Wendy.

Mediocre massage especially for the money you have to pay for it. Wouldn't recommend it.read more