Always treat my dogs with care and love and always feel so great about leaving my babies in their hands. Great job and reasonably priced. Can't say enough great things about Hands to Paws read more

This is place is great! Came in this morning and it took them ten minutes to take care of my dog! He was happy and so was I!

This place is adorable.. I brought my puppy in for her nail trim. They took her right away no appointment. The ladies there are very friendly I will always bring my business here. The price was a quarter what my vet charges too. this groomer!! read more

Thank you so much for grooming our spirited Huskie, BB. She is no longer dropping hair all over the house, and she knows how beautiful she looks. I received several compliments about her this morning while walking with her along the Truckee River. read more

I'm so happy I found Hand to Paws! I have an older, gigantic and hairy dog who has been banned from a couple other grooming places in town because he is so uncooperative and vocal. At hand to paws they have made me feel that they care about him and he is not really a special problem. And they do a nice job of spiffing him up! They also do my smaller dog and she comes home with adorable bows in her hair. Another important point is that they do the dogs faster than any other place I've used. Some groomers keep the dogs caged for hours before getting around to grooming them but my dogs are always ready in a matter of 3 or 4 hours. Both dogs seem happy, not afraid, when I take them there. I think that they really care about the dogs at this place, and it shows. read more

We take our Golden here for washes and a summer shave. The staff are super kind and gentle. Our pup tends to be a nervous client and they handle her with care. read more

I brought in my VERY anxious little dachshund, who had never had her nails trimmed (they were extremely long) to get a trim. I didn't have an appointment, and it was close to closing time. The two AMAZING groomers said of course they would do it right then! My dog was scratching, crying, thrashing around, and they were so great with her. It took some serious power to hold her down, and although they needed to be forceful they didn't hurt her and were very loving at the same time. They were so understanding and explained that they would need to hold her down on her side and made sure I was ok with it first. I couldn't be happier with my experience at Hands to Paws and I would recommend them to anyone! read more

I love this grooming salon! Clean, competitive pricing, fun friendly knowledgable staff! My little one is my world I wouldn't take her anywhere else! read more

What a wonderful experience we have every time we are here. Not only are the styles always beautiful but they also take extra special care of my very nervous springer spaniel. I would recommend them to everyone!! Thank you for taking such good care of my baby. read more

Definitely enjoyed Hand to Paws! When I first came in, the employee seemed to really be listening to my wishes in the cut I wanted for my pup. A few hours later I picked her up happy as can be and very well cut! Even though she's still a puppy and needs some training they seemed very close and patient with her :) read more

I tried to schedule an appt several times with this company after purchasing a deal chicken coupon, after playing phone tag several times and their broken pipes..it was becoming a hassle just to use this coupon I purchased, but I understand..things happen.After giving them time to get pipes fixed..and after a stay in the hospital myself, it felt like it was time to try this again. Instead of the usual voice mail, a pleasant voice answered today..I explained the situation, and was told that my coupon had expired and they would only give me credit for what I paid(25), not the original $50 that it was worth..even though I had tried to schedule in the past..to no avail. at that time..i told her I didn't know if I still had the coupon (which can easily be printed by myself or them)..and she said..i'm sorry, we need you to have the coupon. At that point, I told her I was probably just going to take my dog to her usual groomer, she said..ok, goodbye. Being a business owner myself I know that by taking in the coupons you don't make much money upfront, but what she did not know...was that I was getting upgrades on services, and also wanting to schedule an additional apt for my daughters dog. Besides, you run those specials to bring in new customers in hopes that they upgrade and return. I also know that deal chicken does not mandate the expiration dates, it is at liberty of the owner. I don't think I will be trying to schedule with them again.. :o( read more

The first 2 times we took our dog here they were pretty good. The cut was nice and the dog seemed to enjoy it. This last time however... not so good. I left instructions on how I wanted the dog's hair cut (he's part poodle), and got the exact OPPOSITE. Aside from that, the cut itself wasn't very good. I had get out my scissors at home and clean up the spots that they missed. I let them know that it wasn't what we had talked about and they offered to comp his next cut, but I don't think it's worth the effort to go back. read more

Yelp has been an amazing help with most things. I didn't go to yelp before going to Hands to Paws. And I'm sorry for it. Took my Schipperke there a month a go. 2 days after he was groomed his entire body blew up. Yes, swollen. This was not the first time this has happened with A Plus Animal Hospital 2 years ago. This was the only reason I knew what was happening. $300 vet bill with Dr Bloomfield in Truckee. LOVE HIM! Was time to get Boggie back to the groomer. I called spoke to the owner, informed her what had happened. And that I should have made her aware using a metal comb/brush on him leaves scabs all over him, and could puncture his dermis. So two weeks ago I make another appointment, was never offered to have this for free or a discount due to the issues. No problem, just be sure to use something that will not cut his skin. Schipperkes have an undercoat, and are very thick coated, not hairless. My husband for the last week kept telling me that there were scabs all over Boggie's back. I thought he was confused. No, Boggie now has a giant scab between his hips, and up his back. BACK TO THE VET IN TRUCKEE AGAIN! Oh this time they were kind and only charged me $80 for the antibiotics. Will be going to see the owner on Friday for a double refund! read more

I feel very lucky to have found Kim and her staff. My Labradoodle was very matted for his first visit and they were kind and patient with him. Now he loves to go see Kim and get his hair and nails done - Diva!! read more

I use to love going to this place. My dog and I travel quite often to Reno. When I am there I like having her groomed. But this last time I took her I was very upset. They (Kim) forgot to inform me she has students cutting the dogs. Well needless to say my dog was done wrong. What ever happened to my old groomer (Lynda)? She would do a perfect job and we loved her. I don't think I will be doing business with them again. I think not informing the public that you are using students is not good practice. The new owner should rethink her dishonesty policy. read more

I am a bit of a "Nervous Nelly" when it comes to leaving my timid senior dog with strangers to be GROOMED, but not here. My first time bringing my dog here the owner actually groomed my old man dog, who has achy back legs and a sore lower back. I asked her to be gentle, with my nerves full on spazzing out as I left him there, with his sad puppy eyes and all. On return I saw a brand new puppy, he was matt free and happy as could be. The owner/groomer genuinely took interest in his well being and happiness, she took her time and did a phenomenal job grooming him. She is an animal lover, and that - unfortunately - has been hard to find in a groomer around here. And to top it all off, it was the cheapest rate I could find for my dog grooming needs, and the quality and care I was shown there I would have paid much more! I cannot recommend this place enough! FYI - Hands to Paws is now on California Ave west of town. (Added bonus - they have bully sticks for $2, best deal in town!) read more

Best groomer in town! I have a chow that needs special grooming and Hand to Paws really understands my dog's needs. I checked out Hand to Paws via a Living Social coupon. Kim, the owner, was very knowledgeable and was very happy to see my chow. Hand to Paws is located off Plumas and 4th approximately (midtown as one other reviewer mentions) and the facility looks very clean, friendly, and smelled actually quite nice. My dog seemed to enjoy his visit and I'll be switching to Hand to Paws as my dog's permanent groomer. read more

I have been looking for a groom who cam accommodate my 13 year old golden retriever and her need to sit and lay often. This place was amazing! They booked her first off in the morning so they could allow her extra time to be groomed. We did a drop by nail trimming first and I was impressed and then I'm impressed again today with the grooming! read more

This is the best grooming shop ever very mellow and always a good experience for the dogs.

I recently took my pet here for basic grooming. I don't know if they were not familiar with the breed of dog that I have (I have a Samoyed), but they take a lot of work since they are a double coated breed. The weather here in Reno has been unusually warm and so she was blowing her coat and I wanted her to get brushed out, bathed and blown dry. I got her back and her knees were still dirty, she had hair everywhere and was still slightly damp. I paid and left. They quoted me $30 which seemed cheap but they said it without hesitation even after telling them the breed I had. Mind you I would have gladly paid more to not have to do this myself and avoid the amount of hair that comes off of her! I took her to another groomer who said the job they did was not good at all in fact the words they used were "exceedingly poor". It was explained that when grooming a dog or pet they should not leave the way my dog was returned to me. They recommended a shampoo and a supplement to help stop the shedding. I ended up going home and brushing her out for an additional two hours to remove the remaining coat she had. With double coated breeds it is really important to brush them out FIRST before bathing or they will get matted. Unfortunately they didn't and it made the process of brushing her out more difficult and uncomfortable. Needless to say I will not go back nor recommend them to anyone. read more