I ordered a Wet Burrito with steak through Doordash and the sauce they used tasted like a canned…read moretomato sauce with no flavor. Salsa would have been better but tasteless sauce ruined my experience and the burrito. I get the wet burrito from Los Potros and they have a really good flavorful enchilada type sauce that is worth it. Never again will I order a wet burrito from Mi Esperanza.

Very comforting food. I got a super burrito Mojado and it's def better than the normal super…read moreburrito.

Its my go to mexican supermarket. The staff here are friendly. Its not busy at all. This place…read moreis different from the places we usually go to in socal and in east bay area. Only reason for 4 stars is because some of the meat in the meat section look old. Get the fresh meats from the freezer. But other than that, friendly staff.

The area where they make the tacos looked bad to start. I just thought give them a chance. The guys…read moremaking the tacos was wearing gloves. I saw him open the outside door behind him I think to get more tortillas. And he kept wiping his hand in his apron. I was truly hoping he was going to change his gloves before grabbing the actual tortilla to put it in the grill since you can even see how dirty the gloves were. He didn't.... I asked him politely if he can please changed his gloves. He got insulted and said you don't have to eat here. I just said you're right. I not. I think it's very nasty. But if you still decide to come here look at how dirty his gloves are.

I recently picked up some bread from this location after being assured by the staff that it was…read morebaked fresh daily. Unfortunately, after getting home, it was very evident that two-day-old bread had been mixed in with the fresh loaves. Anyone familiar with baked goods can easily tell the difference in texture and quality. Frankly, I would much rather pay a higher price--even $4 or $5 per loaf--for guaranteed freshness than pay $3.50 for a compromised product. Suggestion for the business: Consider moving the bread display to the customer area so guests can select their own loaves. This would eliminate transparency issues and ensure customers get exactly what they expect. I hope management addresses this quality control issue.

I've been getting their chicken wrap every week lately and it never disappoints. It's super…read moreflavorful and honestly one of the best wraps in the area. Their kabobs are really good too and made fresh on the grill. The workers are always friendly too. Definitely recommend this place.

Excellent produce and delicious tamales when you walk out. Oh did I mention fresh tortillas?read more

Very disappointed with how this situation was handled. This market is located right next to an…read moreanimal veterinary clinic. My mom's cat was very sick and was safely secured inside a crate while she quickly stopped in. Instead of showing any understanding or compassion, she was immediately told to leave. I understand that businesses may have a no-pets policy, and that's completely within their rights. However, there is a difference between enforcing a policy and how you treat people. A little kindness, empathy, or even a simple explanation would have gone a long way. The lack of sympathy shown during what was already a stressful situation was very unfortunate. Other stores, including larger chains, have handled similar situations much more respectfully. It wasn't the policy itself that was upsetting--it was the way it was enforced. Based on this experience, I will not be returning.

As someone who is Mexican American and doesn't speak Spanish fluently, shopping here can honestly…read morefeel uncomfortable at times. A lot of the staff automatically assume you speak Spanish, and it's actually pretty rare to find someone working who speaks English well enough to help. Sometimes it feels like it's inconvenient for the staff when you don't speak Spanish, which shouldn't be the case at all. I also found expired cat food while shopping and placed it to the side thinking someone would remove it, but when I came back two weeks later it was STILL sitting there expired. That was really concerning. Another frustrating change is the checkout process. It used to be convenient being able to buy beans, rice, and groceries all together, but now everything has to be done in separate transactions and separate lines, which just makes shopping take longer for no reason. I still go occasionally when I absolutely have to, but honestly if I find somewhere closer and more welcoming, I'd rather shop there instead.

WOW.... All fresh, minimally processed, and flavorful hot food and meats that you could ever want…read more Really solid place for tacos, pupusas, Mexican baked goods, and even unique grocery items like sugar cane which is harder to find. (IYKYK)

It's very cheap and good but when I went to checkout I didn't check her name but she was a grandma…read morein front of us was a white woman and counting very slow money so we waited for a long time and when it's my turn I was counting the money and the grandma was like "hurry up your waiting the line" and the front of me girl was slower and I'm Chinese and she is seemed to be racist because the white woman front of me was so slow and she didn't even complain and I'm Chinese so she complained and then I got a beer so she made me give my id I gave my real and she said it's fake but it's real so I didn't like her attitude

So today at around 2 pm, I went in and bought cream cheese, bread, Diet Coke mini's, Coke mini's,…read moreand fruit snacks. I get to the register and the worker RoseMarie was my cashier. A lady in front of me had an adorable baby so I complimented her on how beautiful her daughter and said that my biggest dream is being a wife and a mom. Rosemarie looked at me with disgust when I had said that. Then when I paid for my things, I had NO POCKETS so I had to pull the money from my bra and she got disgusted and said "I have to touch that. That's disgusting" and proceeded to put on hand sanitizer in front of me. May I add, I took an hour long shower before leaving my house to be met with horrible, rude, bitter woman. Winco HR please look into her customer service background because I'm pretty sure she has none. She is rude. I'm 24 years old and I have more respect than her. And lady, grow up. You made my day absolutely horrible in the worst way possible.

I had an amazing experience at the Tracy Raley's thanks to Jamie in the meat department. She truly…read morewent above and beyond to help me. Not only did she answer all of my questions, but she even took the time to help me find a seasoning I had been searching for. That level of customer service is rare these days. Jamie was friendly, knowledgeable, patient, and genuinely cared about making sure I found everything I needed. She made my shopping experience enjoyable, and honestly, I'll return to this store just because I know she'll be there to help. Raley's, Jamie is an incredible asset to your company. Employees like her are what keep customers coming back. Please give this woman her flowers--she absolutely deserves the recognition. Thank you, Jamie, for providing such exceptional customer service!

The lady with brown/blonde dyed hair with caked makeup and lashes ran to the door and assumed I was…read morestealing a 5 dollar watermelon that was placed in my Trader Joe's bag when I Clearly was struggling to carry it, my sister was out the door to grab me a cart. She asked if I was ready to check out does it look like I'm in a check out line, No. Don't assume someone is stealing a watermelon if they are waiting outside the door. Put this effort into bagging groceries instead please. No one is trying to steal a watermelon from raleys let's use our brain. She was embarrassed and sped walked to the Peet's coffee after I told her we are getting a cart.

We have been eating their dips for years. This place is always busy at art and wine festivals…read morethroughout the bay and beyond. At the booths they mix up the goods with sour cream but at home we have used yougurt and half yougurt and sour cream. So far favorites are cheesy garlic, artichoke garlic, and garlic and herb. Insider tip when you are at a faire tasting use 2-4 pretzel sticks to get a bunch of the dip. Scoop it out. We have also tried a few of the rubs also. All good stuff. Can also order from their website if you can't make it to a faire.

They have great products and they answer the phone and ITs a real person ! And they know there…read moreproduct and it is good guilty