Karla & Carlos are as best as you get here! They ALWAYS go ABOVE & BEYOND . True customer Service. Karla is the biggest sweetheart and Hanks bistro cafe is lucky to have her! She makes BOMB smoothies too! The Strawberry-mango smoothie with a hint of peach ... DELICIOUS! Better than Jamba Juice or Robek's for that matter. Keep up the great work Karla! You are a wonderful person to work with and it's ALWAYS a pleasure being a customer of yours! read more

A chicken and rice dish was the best I've ever had! Never would've thought the food was going to be so good! Definitely recommend and will be back! The service is top-notch! read more

Nice Cafe located inside of South Bay Ford. Great customer service and AMAZING FOOD!! Good variety of food, highly recommended!!

Hanks is the place! I've been here several times. And I will be honest ... I only come here when I take my car to be serviced because... it's inside of the Ford dealership and I don't work nearby. So this message is to everyone who works in all the shops nearby and local residents. Or anyone who passes by. If you want a good meal, a quick meal, did I say good already? You must try Hank's!! The breakfasts are delish and the prices are very reasonable. The service is great also! read more

Great selection of breakfast and lunch items. Usually there in the mornings and get breakfast burrito. Was there at lunch today and the ham and cheese sandwich was delicious. Fresh ingredients and bread. Staff is terrific. Perfect place to eat and relax while waiting for your car service. read more

I was stuck at the Ford South Bay waiting on my car. Currently on a extremely limited diet. I explained to Hank what I was allowed to eat and he hooked me up with a chicken breast no oil and plain salad. It was delicious!!!! Will definitely order here again!!! My husband ordered a Philly cheese steak. He loved it!!! Thanks Hank! read more

My Family and I would like to recognize one of the associates (servers) at Hanks Bistro located at 5100 W. Rosecrans in the huge South Bay Ford/Lincoln Dealership. Her name (I think) is Carla who served us while our daughter and son-in-law along with their two daughters were purchasing a new 2022 F-150 truck. Carla was most pleasant and very professional when 5 of us ordered a few items off the excellent menu! Carla had a "can-do" attitude when assisting us with a smile. When our kids return to have their first service on their F-150 truck they will indeed have a snack and say hi to "Carla". read more

Customer service was great! The owner engaged with us since we entered the building and the staff was so attentive! Not bad for a dine in while you wait for your car to be service read more

Came to purchase parts and while waiting I could smell the coffee in the air. I went to purchase a cup but the ATM was out of service. I had no cash and they were kind enough to let me have it for free!!! On top of that they were very pleasant and kind to everyone not just me. The food smells great. If you are ever In the area do yourself a favor and make a pit stop at this place. Its hard to find service and kind people like this now a days read more

John runs an amazing little spot in the Ford dealership here! I'm actually blown away every time I come in for service, because this spot is such a gem. John always takes care of me. If you're stopping in for service or to buy a new car, definitely stop by for a quick bite! Better than anything in the area. read more

Three words: hot, fresh, delicious! Hank and his staff were super hospitable and the food was out quick! Definitely best dealership food I've ever had, by far. read more

Whenever I come to get my oil changed, I look forward to getting a bite to tide me over. Ten years and easily the least painful part of my visit. Their menu is surprisingly diverse and fine enough to make you forget why you came to the dealership. Hash browns are my go-to for the morning, and BLTs for lunch. read more

John F I was not having a bad day until I tasted your food. Along with your nasty attitude. Why would I let you make me another dish. read more

Getting service done on my car at So. Bay Ford when I noticed Hank's Cafe. I was pretty amazed at the selection of items. The customer service was awesome but how was the food gonna be??? Well, I ordered a turkey sandwich and fries. It was awesome!! The French fries were crispy and hot and the sandwich was simply perfect!! All for $5!! Interesting fact: I was speaking with the owner and as it turns out, Hanks is the same family of Hanks Italian restaurants in the South Bay. Although, there are no Italian offerings, you will still find the same quality as good ole Hank's but in a cafe setting. Enjoy!! read more

Really nice and friendly staff. The breakfast sandwich is very good. This place is great to eat and relax while waiting on your car to be done. read more

Amazing place to be inside the Ford dealership I would of taken pictures of the chilaquiles but I ate them to fast

Great cheeseburger and fries very nice people home made style fries...so good I will return!

Good spot to buy a bite to eat while your waiting for your vehicle to be repaired. Fast and convenient.

The people here are always nice when I come to get a snack while my Mustang gets worked on. I have no complaints whatsoever.

This place is absolutely the best! Their breakfast burritos are to die for and every time I am in the area I know I have to stop by. Getting my cars serviced or purchased from South Bay Ford is an added bonus. The real gem is Hank's! I highly recommend you stop by to check them out. Super friendly and amazing food. read more

Awesome customer service! Steak and egg burrito was delicious one of my recommendations for sure. Thank you guys. read more

Had their pancake platter while I was waiting for my car to be serviced. It was so delicious and came out quickly.

Can't complain about free food! Thanks @Southbayford $5 Meal Voucher while awaiting for Service or when Purchasing a New Car or Lease. Small complaint but still giving 5 stars since it was free. Purely for the purpose of bringing a legitimate review. The French Fries are terrible! read more

I had an issue with my ford car. It was going to be while and noticed this cafe inside. The service was really good. I didn't think the food would be good but was hungry! I had the breakfast burrito and wow was delicious!!! Then decided to get more food for the wife. Was very satisfied and hopefully ford puts more of these nice cafes in all their service centers. Thank you Hanks! read more

I've been eating breakfast at this bistro all week and I just say the Jumbo Burrito is the way to go! It's stuffed and packed full of flavorful meats! If you are in the area or at the Ford dealer where it's located. Stop by and give them a try highly recommended!!! read more

The food here is super delicious. Usually I'm afraid of super small cafes but everything I've ever tried has always surpassed my expectations. Honestly, one of the BEST things here at South Bay Ford. Plus John is extremely clean! I've seen him to clean a trillion times. Update: I ordered a cheeseburger and it's legit the BEST cheeseburger I've had in my life. Wow. read more

Hank's is a hidden little gem! I've been here several times and have been happy each time. There's nothing worse than sitting at an auto dealership all day waiting for your car- enter Hank's! What a brilliant idea to have a cafe at the dealership. What's more, the food is actually quite good. I've stuck mostly to sandwiches (BLT is my fave and the patty melt is great!), and my husband has enjoyed several burritos. The fries are yummy, made from fresh potatoes, and seasoned just right. Food comes out hot and quick. The manager is friendly, polite, and seems to enjoy his cafe. He keeps the area clean and often can be seen tidying up. I really appreciate his attention to detail. Drop by- you'll enjoy it! read more

They are quick and courteous! Food is great. They are located in the ford dealership.

Hank's Bistro is my go to spot when I'm getting my lunch and never disappoints. The chicken club sandwich, and cheeseburgers combo are my favorite, and great customer service. read more

Freshly baked cookies! Wow! If you ever come get your car serviced or if your in the area, grab a bite to eat at the Bistro! Full flavor and super delicious. Thanks South bay Ford for having a resturant at your Dealer. Hanks Bistro! Adding to this try the philly chessestake,!!!! 5 star grub!!!! read more

The nice man at the front is amazing. This is an extremely nice perk given we we're only getting an oil change. John's sense of humor and cheery disposition pairs well with the diner grill style grilled cheese. Can't go wrong with nice, generous people and good grilled cheeses! read more

Okay this place was absolutely wonderful! Such a great bit while you're waiting for service. Can't believe how friendly the staff is, and the food has no business being so good. Tastes like a NY deli. Go get it! :) read more

Great food. Have not gotten anything that disappointed me. My son loved the fried chicken and my daughter loved the hamburgers. Great idea to have a cafe at the dealership while waiting for car services. read more

If your going to South Bay stop off at South Bay Ford dealership 5100 Rosecrans Blvd. and enjoy one of the best burgers around in their famous Hank's Bistro Cafe. They have an awesome menu serving breakfast, lunch, refreshments, snacks and much more. The employees are very courteous the kitchen is very clean and the food is delicious. I love the cheese burger combo comes with your choice of fries or chips & a drink all for $5.00 only. I give them a 5 star rating.... read more

Delicious breakfast burritos and friendly service while I wait for the paperwork for my car. Perfect combination! The hot sauce is tasty as well. What more could you ask for from food at a car dealership. read more

Frustrated at the ford dealership as my car broke down but that's another story,,, The service writer suggested to go to the cafe inside.. The food and service was awesome.. I will be going back often weather I am getting service or not on my vehicles.. read more

This place is great! When ever I have to get my car serviced I always come here for a bite to eat and I'm never disappointed! They have great options for everyone. My husband is a healthy eater and always gets the tilapia and loves it! I had the salmon burger and the tuna melt last time both are to die for! I highly recommend this cafe for a great bite to eat. read more

I absolutely love the food here. But what really keeps me coming back is the spicy shrimp and the dessert called fabloudeh. I first tried Hank's bistro when they used to be listed on grubhub and fell in love with it ever since. Now, I order through eat 24, being that they aren't listed on grubhub anymore. I enjoyed everything I've ordered from here including the persian dishes. Overall, the delivery is always on time, price is reasonable, and the food is amazing! I would definitely recommend read more

It's never fun waiting while your car's being serviced but Hank's found a way to make it quite palatable. They're located inside South Bay Ford, (see Steve in Service- great advisor). It's a delicious 'hole in the wall'. The Huevos Rancheros is especially good! read more

John F is the man. Great energy in there in the morning while waiting for my car to be serviced