Me and my wife came at 9 o'clock looking for a new car for our family. After we explained what our expectations from a new car. Five minutes later I was already test driving that car. Our salesman who is nice and kind he explains all the features and all the buttons of the car. 2 1/2 hour later I was driving home in my new Highlander. Peter and Mohammad Made our purchase so easy and simple thank you very much guys. read more

Bought a used vehicle that supposedly had a certified pre owned inspection performed at their service department. That inspection shockingly did not indicate that the front rotors were warped and cracked. This is a safety issue. The sales representative claimed that any safety issues would always be addressed before selling a used vehicle. The sales manager tried to disclaim any connection to their service department ("they get paid more to recommend repairs") or any knowledge of the vehicle condition ("we only sell cars, we don't know anything about them - that is what the service department does"). Buyer beware - there seems to be a reason for all of these negative reviews on Yelp... I would not do business with Hanlees in the future. read more

It would be 1 star if that was possible. Have been lied to no less then 15 times over the course of several visits. It's bad enough that when I was 1 on 1 with 2 different employees, they echoed the same. Multiple times people have been straight lied to. 1 went as far to say he would never buy a car from this dealership, and he works there! I tired it get warranty service done, on a car that is under warranty, they straight lied and said they can't do it and I must go to the dealership I bought the car from. I left immediately, and knew what I was going to get, but against my better judgement decided to try 1 last time. My wife even had issues with this dealership. Fast forward, I called Maita Toyota in Sacramento, they immediately scheduled me for an appointment, said it wasn't a problem I bought the car at a different dealership. The dealership I bought the car from has been great, but Maita is closer to where I work and live, hence going there. STAY AS FAR AWAY FROM THIS SCAMMING LYING "Business". I bought 3 Toyotas in the last year, this place tried to rip me off, several other places were reasonable. I will NEVER come back here again. read more

After shopping at four other Toyota dealership in and around Sacramento, I chose to make my purchase at Hanlees Toyota in Davis. The staff, especially, Chris Chao was professional, knowledgeable, and respective of what I wanted. There was no high pressure at all from them to purchase a vehicle. Chris showed me what was available, all the pluses and based on my needs, only showed those vehicles that met my criteria. I would highly Hanless Toyota but be sure to request for Mr. Chao. read more

This is the worst dealership . They will upsell you on the most minute details when you buy a car. For example we were purchasing a white car, and then the price increased by $250 because it was "pearl white". Of course this is after you've been sitting there for 2 hours and you just want to get out of there. Then if you're not careful, you'll end up paying for "temporary" car insurance, even though I had already called my insurance company. And repairs? Laughable, 2-3 times the cost of ANY other mechanic in town. Run, don't walk, away from these crooks. read more

I bought a gold certified 2023 Sienna from this dealership three weeks ago on June 9th. Today, less than 3wk later, 4 lug nuts came flying off the wheel, sheering a stud, and the wheel barely hanging on while going 70mph. Luckily, we were able to bring the van to a stop, avoiding what could have been a catastrophic accident, but it was pretty appalling to have that happen mere weeks after a 160pt inspection. Stranded hundreds of miles from home, we assumed we would at least get the car quickly repaired via the gold certified warranty and have lodging/meals taken care of, as promised under our gold certified warranty. Inside, Hanlees has given us the run around, told us to call national CPO or the out of town dealership we are stranded at, which have both been clear it's the selling dealership's problem but we can't get answers from Hanlees. From gross negligence and lug nuts flying off a just sold vehicle to refusing a gold certified warranty, Hanlees endangered our lives and refused to honor their commitments to us. read more

If you are looking for a best price, DO NOT COME HERE. The manager won't even try to convince you or beat any price. They get international students here who don't haggle all the time; they don't need your business. I would absolutely love it if I could get my car in Davis since I live here, right? I was looking for a new Camry Hybrid, and I had all these other quotes that I was comparing. I told the sales person I met with the first time and gave him all these numbers; he talked to his manager. Then the manager basically told me that, "we don't have the car, there is no point to come here without the money ready either" No quote? Everyone was so eager to beat prices, and there is Hanless Toyota's manager. Later on when I came again, still such shitty attitudes and didn't really care what I was looking for. Obviously, Hanlees Toyota Davis doesn't care, so why should you care? Go to either Maita Toyota in Sac or Elk Grove Toyota; they get back to you a lot more quickly via email or phone and actually care about what you need. read more

Waited about 4 hours just for a tire rotation on Tuesday... I had never been here before and was confused when I walked in and there was nobody there to explain or help, so I walked up to the receptionist and she had an attitude and was extra unhelpful. Finally after standing there obviously clueless in front of the receptionist counter and service center for a few minutes, an advisor came up to help and he was very nice and let me know they were busy and would probably take a little under 2 hours which was a long wait but I understood they were busy and was fine with it and appreciated him for letting me know. Then he let me know 2 and a half hours in they hadn't even touched my car yet and it was still a few cars ahead of mine in line. After 4 hours my car was finally finished. I was just going to leave a survey with Toyota but they didn't even send me one. Overall the advisor was very nice, receptionist was unhelpful and had an attitude for no reason, and the wait time was insane. At least it was free with my Toyotacare! Will be going to Toyota Vacaville in the future, no matter how busy I'm always out 30 minutes to an hour and the employees are always helpful and kind. read more

My cousin in high school went here without a driver's license. They up-sold him a car way above market rate and with a predatory interest rate. When asked to take the car back (in good condition) after a year of making payments on it they refused because even after a year of recommended payments it's not worth what he still owes. Nothing illegal here, but not ethical business practice and not a dealership I would support. I get it is a tough world out there and this is a lesson for my cousin, but when there are options, I think you can do better than a place that is okay with taking advantage of a young inexperienced kid for a few extra grand. read more

Rats made a nest in my 2021 Toyota Camry and chewed through the harness from front to back, disabling all the safety features. The first garage that looked at my car couldn't figure out what was wrong and recommended I take it to Toyota. I had it towed to Hanlee's, and I got a call back within a few hours telling me the problem. The estimate for repairs was $9,000 plus tax. Initially my insurance company wanted Hanlee's to tape the chewed-through wires and sent a check for $800. Jorge (George) called me and explained how serious the problem was, and how Toyota isn't allowed to do a minor fix for a serious problem. He emphasized that the car would not be safe to drive without replacing the harness. He spoke with the insurance agent and sent photos to show the problem, and the insurance agent approved the expensive repair. Jorge kept me apprised of the work, the timeline, and issues with the insurance. I appreciated his diligence and his honesty, and of course, the clear explanations he gave. He also discovered an oil leak that was covered by warranty and fixed that. The car runs beautifully and all the safety warnings display as needed. Thank you, Hanlee's, for the awesome service. read more

For all you 2018 Toyota Camry & Sienna owners, the Apple CarPlay update is available at this dealership. Go see my service advisor, David, tell em Carlos sent you, they will take care of you!!!! Best $80 I spent on this vehicle, well worth the price. Sure beats buying a new Camry lol. I waited for it and didn't take too long. read more

Hanlees Davis Toyota - Toyota's - Car Dealers Near Me - Davis, California

Bought a used g70 from here about a month ago. It's awesome so far. If you go here ask for Josh, he was very friendly and helpful!

Octavio Corona helped me to test drive and purchase my 2021 Toyota Tacoma. He promptly texted me after requesting more information from the Hanlees website listing for the truck. When I arrived Octavio was courteous and professional, answered all my questions, and explained the features of the truck. He seemed genuinely interested in making sure this truck was a good match for my needs and expectations. The paperwork was smooth and painless. After the paperwork, Octavio spent extra time helping me to pair my phone with the truck, even to the point of finding me the proper cord and a technician to fix a setting. I would recommend Octavio and Hanlees Toyota and will consider using them again when I am looking to buy another vehicle. read more

Unfortunately, this dealership is not following COVID-19 protocols and is unsafe for customers, in my opinion. A majority of their sales people were not wearing face coverings indoors. This was especially true when negotiating with potential buyers in close proximity. This is dangerous given that customers waiting for service must wait indoors with these employees for several hours. I mentioned this issue back in April when I came in for service. It was no different today. read more

looked at purchasing a truck a year ago. Truck was perfect as was the price (Per posted window sticker). I was ready to head down to get it when I received a reply on the price. The markup was $10K! I wasn't about to pay anything over posted sticker, yet alone $10K! Based on other posts this seems to be the norm. read more

Stay away from this dealer. They provide misleading information on their website to lure people into their store. Once there, they impose additional charges like paint protection and plate guard, which were not mentioned initially on their website. read more

The sales representatives are really poor and aren't attentive at all. Also why are there so few cars on the lot. Other dealerships I've been to have a lot of variety, which doesn't make sense of it being a supply chain issue. read more

Amazing customer service! I've been coming to this dealership to get my car serviced for four years now and have only had great experiences. But I felt compelled today to write a review because of Jorge Sevilla Godoy who went above and beyond to help me with an oil leak I had. It was going to cost me almost $1300 but he handled it and I did not pay a cent to have a safe and functioning car. Because of the leak, the servicing was going to take several hours so he offered me to be shuttled home. And I was amazed at that service as well! David (Shuttle Dave) is one of the most friendly and safe drivers I've encountered. Especially during this pandemic, he made sure that I don't have to touch door handles and opened my door and cleaned everything after to help me arrive safely at my destination. Even later when he came to pick me up, it was quick and prompt. David also helped me find my car later on in the lot and made sure I was taken care of as soon as possible and personally went to grab the key so I did not have to wait any longer. Thanks so much to everyone working at this dealership, they have an excellent and supportive team! read more

Did not appreciate the service. First, the person we had the appointment with ignored me. I suspect because of my race. I went to trade my car to Hanless. This Hanless dealership called the dealership I brought my car from to see if it determined ownership. They did not treat me with respect. Why would the dealer call to verify ownership of MY car before we did a deal? Then, I was not allowed to see the car I was interested in. It was in storage, and I asked to see, and I was told, "No, a deal must be first." How can there be a deal without me seeing if I want the vehicle? Also, TITLE verifies ownership, not the dealership where I purchased my car. We walked out of this dealership with our property and no TOYOTA! read more

I had the best experience at Hanlees Davis Toyota. Chris was off today to follow up with an appraisal / Repurchase of 2014 Camry. Chris responded to my message via text on his day off to come and connect with Abraham or Scott. Abraham greeted well. It was awesome with straight forward approach from Abraham, the internet sale manager. What stuck with me were the phrases Abraham used which put you immediately at ease. At the end, I left my car there with fair recommended Kelly book value. I know this car will be taken care of by the next owner. Thanks Abraham and have a prosperous 2024. Peace of mind. read more

Reprehensible lack of service/general vehicle care. I have been taking my Toyota 4 runner here for service for the 2.5 years we have been in Davis. In that time period, I have been charged usurious fees for "check engine light" and diagnostics, among other things. I agree with the other reviewer who commented on a generally misoginistic attitude toward younger women, o the point where I was fortunate enough to have a husband who I just had bring my car in for service. I tolerated this place it simply because I live 5 minutes away and didn't want to drive the distance to Sacramento. Huge mistake. What triggered me to write this review was when putting windshield wiper fluid in my car this morning, there was heavy accumulation of what can only be attributed as fire ash. Given that the car has not been in a fire area in over a year, and has had multiple checkups at Hanlees during that time, to the order of thousands of dollars, I was appalled that not once was my under the hood area wiped down. I can't begin to imagine the mechanical issues this will bring to my car. I wish I had a mechanism to report them for negligence. Never, never again will I be coming here. read more

I love this dealership! My salesman, Scott Nannini, worked long and hard to get the deal I was looking for. He is not only supportive at the time of purchase, but will take care of you for the entire time you own your vehicle. He's the best! Scott, thank you for personally purchasing the missing key insert for the fob that was delivered. I appreciate you! read more

Horrible customer service. In a previous service after I bought my vehicle they offered free tire rotation and balance. I marked my tires to make sure they did the service. They did not, when I brought it up to the service manager he apologized and took it back to the shop to ACTUALLY do what they said. They did do it after being embarrassed. On a second trip - the service representative told me if I thought 175 an hour was expensive for service I should check the local mom and pops and they charge the same per hour. They do not. They charge 50-80 per hour. Overpriced, horrible customer service and all around scam type folks. Avoid this dealership. read more

I've now had bad experiences with Hanlees on both the sales and service side. Sales: shopping in Davis is convenient, but why is every car here $5000 more than at any other Toyota dealer? Service: I had a service appointment on my new car for an oil change -- arrived on time and sat waiting for 2 hours. Finally they tell me that they'll need another hour or two, so I left. An oil change should not take a whole day out of your schedule. read more

This isn't the closest Toyota dealer to us, but we drove out of our way a bit because they've given us great service before. Super friendly guys, not pushy at all. We were picky about what we wanted. They showed us several cars that met our requirements, we test-drove two and they gave us a good deal. They matched prices of dealers in the bay area. Finance asked some questions but weren't pushy about selling any extras. Thanks Peter & Mohammed (Sales) and Dave (Finance)! read more

this is a terrible car dealer to do business with. it all starts with management and goes down to their staff.my recollection is of a dy i took my car for service the service guy was so rude about te pricing which i thought was extravagant. when asked to see a manager he said the manager dan told me to take my business elsewhere.. i will never ever go back there again. read more

If you are looking for a new or used car, this is the perfect place. El ray ray is the best car seller that I ever met. He helps you to find the perfect car for you, even if you are not 100% sure what kind of car you want. He helps you as well to find a good car that fits to your budget or taste. He makes buying a car quick and easy. You can notice that ray ray is a professional and expert. He is friendly, give crepan information about cars and prices, and he is patient. Thank you ray ray for your help. read more

I never use this app for good reviews only to complain but I honestly feel like Jose deserved it for his excellent help while car shopping here. He made it simple and easy. Once again , thank you Jose for helping me out. read more

This Toyota Dealership still charging a 'Market Adjustment' Price on Toyota 4Runner & other vehicles. Maybe this Dealership should wake up ' watch the News, the Economy is in a Recession, an average of 25k thousand vehicle Repossessions each day & most people can't even trade their vehicles because they're Underwater. Maybe this Dealership Loves Paying Floor Plan read more

Me and my girlfriend were looking for a Rav 4 hybrid because her car got totaled out by insurance. We needed a car quick and in this market that is not an easy thing to find on short notice. I called Luis at Hanlees Toyota about one it said they had online. He told me that another couple had been looking at it earlier so get down there as soon as possible to have a chance to get it. We were busy at the time and I told Luis we would probably be down by 6:00 pm to get it. He stayed connected with me through text the entire time letting me know price and sent me pictures of it. He was on the ball! We got down there just a little after six and another couple had literally pulled up one minute before we did to buy the car. They were in the dealership already starting paperwork. We took it for a quick test drive and went in to start the paperwork. We reached a deal fast and literally got the car five seconds before the other couple did. I am so thankful for Luis and Dave at Hanlees for their professionalism, courtesy and steadfastness in helping us get the car we needed. Thank you guys so much! Lance and Adrienne : ) read more

I have always felt uncomfortable at Hanlees Davis. I'm a young woman and generally am ignored when I come here to service my vehicle. When I am helped, they love to attempt to pressure and over-charge me for pointless services. Website says service is available sundays. I sat in my car for 20 min and employees saw me waiting. I walked in and asked about service and they told me that is not available on Sundays- even though the website says otherwise. Super condescending. I really recommend not coming here. read more

Service Rep Sean was competent, but I basically spent $465 for a Freon fill-up ($250 for 2 diagnostic tests, $90 labor and $125 for Freon and AC dye). Outrageous. Seek auto servicing elsewhere at all costs... read more

My son and daughter in law were in need of a reliable car so I decided to give Hanlees another try. After finding a Toyota Camry on their website that I thought they would be interested in I gave Hanlees a call. I spoke to Adrian and asked to speak to Ashot, the Manager prior to us coming in. We got to the dealership and the car that my son was interested in was upfront when we drove up. Adrian immediately introduced himself and we took the car for a test drive. As soon as we got back and Adrian started working on the deal. Ashot was very helpful and worked quickly to get the deal done. Onto Finance where we were greeted by Caleb. Caleb got it all wrapped up in no time and was very thorough explaining everything. We highly recommend Hanlees Toyota in Davis. We truly had a great experience and everyone there that night were all so helpful and friendly. read more

Took out vehicle here for a regular oil change and requested for a complete service that covered, tire rotation, break check, tire check, you get the pint. Apparently it need front breaks, 2 tires, All lug nuts be replaced, and a few more things, decided to wait to get those things done and take it some where else to be rechecked. Apparently everything on the list was working fine nothing needed to be replaced. Do you get paid more when you make ppl spend more and get things fixed that didn't need to ? read more

Juan Narváez helped me get me the perfect deal on a new Altima.. he is very helpful and did not push me for a deal.. felt really good about the deal they offered me and we very with the services thank you!!! read more

Can't say I'd recommend this dealership to friends or family. I contacted them via car guru's concerning a new 2020 TRD Pro 4runner. A salesman called me the next day and informed me over the phone of what I thought was a great price for a TRD Pro. I made my way over to the dealership and he brings out a TRD Off road premium, an overpriced one at that. Salesman told me it was a "mistake" and informed me that they do have a TRD Pro, if you're willing to pay $10k over MSRP for it. Not. A. Chance. Left immediately. In fact, I bought a TRD Pro from Elk Grove Toyota the next day. read more

Found a vehicle they offered for sale liked it started negotiating and often being left alone for long periods of time which was a blatant sales tactic I couldn't get my questions answered just a bunch of "don't worry" and "I know a guy it'll be cheap" BS after meeting with what was the third person and another manager we shook on it deal was done we waited around another 25 minutes to start paperwork and another "manager" comes out and tells us the truck has some safety issues one of which is a small crack in the windshield and one of the wheel caps is missing.. and in his words.. "we should've never put this truck out for sale yet" so I'm like okay we are willing to wait they tell us "we will call you Monday and let you know when it's ready" cool we go home... nobody reaches out Monday I reach out to my original associate telling her I want the truck fast forward to Wednesday I get a text from her... saying the truck is almost ready and I tell her I'd like to come out Saturday to get it... I get a text back "Since we made the repairs it's going to be the original price not what was agreed upon and also we can't hold it for you" ummmmm ok Hanlees this truck was all but sold last Sunday until one of your many unneeded managers puts the stop on it...and this is what I'm met with.. I let my frustration show and get told okay we will honor the deal but can't hold it for me to come get it. I can't get out there until Saturday I live in another town and work every week day so I spent the week wondering if it was going to be sold or not.. Decided overall horrible experience frustrated beyond words with how they conduct themselves I'm not going to deal with them this truck isn't worth the bad business... wish it could've worked out but I won't do any business with this place... read more

I bought my new care at this dealership, at the time of purchase everyone was very nice, helpful answering my questions and so forth. I have gone to them for all my services all good but recently my two time going to get my service was horrible. Every time I call with a question I get the same person in service department with major attitude and not answering my questions but instead giving me examples of why certain services are expensive. Mind you I don't want any examples just answer my questions, I am educated enough and can understand you very well, I know everyone need to get paid for the job they do , this guy telling me every time. Than he tells me how McDonald's is expensive I don't give a dam about McDonald's I want to know how much money I need to pay for additional services and I do know everything is twice as much as it was before but your smart ass answer is not needed. If customer service is this bad I wouldn't go there anymore , you are disgusting on the phone I would never want to see him in person. Maybe you are not a people person so go get yourself another job. read more

It is very expensive to get service done here and the customer service is horrible. The last time I went they tried to charge me $80 to change the cabin filter which I was able to buy from Amazon for $12. This time I went in and they did change my cabin filter for $28. They also called me to let me know my service would be done in 20min when I said I would be waiting at the dealership and was sitting in the waiting area which did not really bother me but I was not prepared to wait 40min after the call before I was tired and asked if my car was done. They said that it's been done- no one came to look for me or call my number to let me know it was done. This is the second time at this dealership that this has happened and even when I went to pay they just stared and didn't say anything until I went up and said what I needed. read more

Chris Internet sales manager is great , very professional person and Ashot the GM will make it happen!!! Thanks everyone for our Amazing 4Runner . Happy New Year everyone. read more