Horrible customer service from lady upfront came a long way just for them not to help me didn't…read moreeven get a call before appointment or nothing to let me know ahead of time like they were supposed to. Ghetto and rude.

The worst experience ever. I should have known not the return to this location after he was very…read morelate for the initial exam. I returned because he had told me I had several fillings that needed to be done. On my second visit he was very late again and just strted to drill on my teeth with out the use of anesthethic. I told him to stop because it was very painful and he just laughed. I went to different doctor that ended up re doing his work and used anesthethic. Horrible experience

Super easy to make an appointment, I actually had to cancel and reschedule last minute and they…read morewere still super helpful and no complaints made to me about it!. They are currently doing some remodeling since my last visit but doesn't affect patient area that I saw. Everything seemed clean, staff was super nice, and the doctor was great.

Scammer Alert!!!!! Called this place for a Quote , Mentioned Just a rough estimate for a Tooth…read moreExtraction, Basic right??? They will not provide one without going in and Paying $30 . Complete and Total Scam Center . Too many Dentist in town to treat potential customers like this. They should just close down already.

Had to reschedule multiple times because I worked so much but they were able to work with me and…read morethe process was easy. Front desk was wonderful and the DR as well the one who assisted him was also great -very friendly. One thing I would add is Christina seemed abit under the weather, health over anything but I appreciate her doing her best despite the fact. Get well soon. -J

Amazing dentist he has a lot of patience with elderly patients I definitely recommend him and his…read morewonderful staff.

Excellent family owned business. Dr Hansen is kind and friendly. They always find a way to get…read morepatients in for emergencies. I have been going here for years for routine cleanings and have been very happy with their service. I have recommended the business to many other family members and friends and they have also been happy with the service!

Risas on 51st and McDowell is the best dentist office in the valley, Both my sons have been coming…read morefor years and had braces and other work done here and always great service and excellent care !!!!!!!!

DO NOT COME TO THIS PLACE!! I had my appointment at 11am and…read morewaited for 45 minutes! After seeing people who were there after me go in first, I told the receptionist that people were going in before me. 3 times the said I was next in line. It didn't happen. The 2 girls in the front desk must seriously not work there. They don't seem to take their job serious by laughing and gossiping about boys. Again, DO NOT COME HERE! ¡NO VENGAN A ESTE LUGAR! ¡Tenía mi cita a las 11 de la mañana y esperé 45 minutos! Después de ver a la gente que estaba después de mí entrar primero, le dije a la recepcionista que había gente entrando antes que yo. Me dijeron tres veces que era la siguiente en la fila. No pasó nada. Las dos chicas de recepción no deben trabajar ahí. Parece que no se toman en serio su trabajo riéndose y cotilleando sobre chicos. ¡De nuevo, NO VENGAN!

I was so relieved to find this place. After much searching I have finally found a place that is…read morefriendly, caring. competent, and considerate! I had a root canal done yesterday and I feel 100% better today. I was well taken care of and I will return with my son for treatment. The dentist explained the procedure and made it as pain free as possible. I was amazed !! I thought I'd be sore for a while but after the numbness wore off from the Novocaine I experienced some discomfort that was relieved by 400 mg of ibuprofen and then I was fine. Rosie in the front office was friendly and helpful and the dental assistant was friendly and kind. Thank you Sonrisa for a great dental experience!

If you are sent here due to a work related injury do more research. While the staff may seem…read morefriendly and helpful. Once 5 pm hits its time to go. Sorry if the work is incomplete we can start again tomorrow. I did not see the regular dentist so I can not speak about him. But in any event it us probably best to steer another direction

Everything was great. Clean and comfortable with the staff dentist was very professional and caringread more

I fell out of love with my dentist and I was due for a cleaning. I was literally in a Waymo looked…read moreon yelp for nearby dentists in downtown near my office and say DPD. They had so many great reviews that I had to check it out. Such a beautiful office and wonderful people working there. The hygienist, dental assistant and the dentist were all so wonderful. No shaming over the state of my teeth. No pushing services I didn't want just a really good cleaning. I had a gum issue that we talked about fixing and they gave me the amount after insurance and I was able to schedule for the next week. Again a great experience. I highly recommend checking them out. Especially if you're sensitive about the state of your teeth and want staff that cares not shames.

This is a great office that makes this nervous patient feel right at home. I recently had a tooth…read moreextracted and a post placed. The process went so well that all I needed was ibuprofen for a few days. Remarkable. Go here.

Horrible predatory dentist. Tries to upsell you on procedures you don't need and then you receive…read morebills for random charges and fees. They set appointments for that you never agree to and will harass you. Office is chaotic and unprofessional. The doctor had to personally text me to apologize for what occurred the last time I was there. So many better choices.

I've been coming to Biltmore Commons Dental for a couple of years now, and I've always had issues…read morewith porous enamel. It had been bothering me quite a bit, but Dr. Sadowski took such great care of me! We decided to place composite in the affected area to help prevent future staining, and I couldn't be happier with the results. I'm truly impressed with how everything turned out--such a noticeable difference. Highly recommend--one very happy patient!

Biltmore Commons has asked me to leave a review. I cannot in good faith say anything nice about…read morethis place. I am new to the area and was recommended to this practice. My old practice was a single dentist, a few dental assistants and a receptionist. You spend your entire visit with the dentist and he provides you an honest summary of your visit. The total visit is under a half hour. Biltmore Commons has 6 Dentists and at least that many dental hygienist and more dental assistants and receptionists. You spend the majority of your visit with your hygienist and about 2 minutes with the dentist. Because there is so much overhead you get a Spirit Airlines experience where you are constantly getting upsold nonsense. The hygienists are more like used car salesmen than people who clean your teeth. I have been to this place twice and they have tried selling me laser treatment ($100) night guards ($800), Invisilign, a Waterpick ($120), an additional cleaning, and they were going to try to sell me an electric toothbrush if I didn't already have one. The hygienists don't give up the entire visit until you say yes to something. The dentist never says you need any of these things. I never went through with any of these scams. And I will not be going to Biltmore Commons ever again. My first visit was 2 hours (with x-rays) and my second was almost an hour (without x-rays). I have a life and my time is not valued. My recommendation is to find a dentist with less overhead where they can pay for their practice with just regular dental work and not ancillary products.